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Photo 1 of Public Storage - 425 New Churchmans Road, New Castle, DE
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Map location of Public Storage - 425 New Churchmans Road, New Castle, DE

Public Storage - 425 New Churchmans Road, New Castle, DE 19720

4.7/5 - 516 Reviews
Location:
425 New Churchmans Road, New Castle, DE 19720
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
Visit Property Website
(302) 613-0335

Public Storage - 425 New Churchmans Road, New Castle, DE 19720

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $86/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $54/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $209/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $140/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $309/mo

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    516
    Number of reviews

    Read some helpful reviews of Public Storage, 425 New Churchmans Road, New Castle, DE 19720, shared by real renters with genuine experiences and honest opinions.

    If I could give zero stars, I would. Our experience with this Public Storage location was absolutely disgusting and unacceptable. When we went to remove our belongings, we discovered that the storage unit was infested with roaches, and we also found evidence of termites. The infestation was so bad that we ultimately had to throw away a significant amount of our belongings rather than risk bringing pests into our home. Customer service throughout the entire situation was horrible. It is nearly impossible to get anyone on the phone, and when we were finally able to speak with someone, the response was rude, dismissive, and completely lacking in concern for what had happened to our property. After we reported the infestation, we explained that we had removed what we could but had to leave the remaining contaminated belongings in the unit until the following weekend, when we could make another trip and take everything directly to the dump. Instead of showing any understanding, we were told they would not close the account until every item was removed. Because we physically could not return until the following weekend, they charged us for another entire month. So after paying to store our belongings here, we were left dealing with a pest infestation, throwing away our possessions, making trips to the dump, and then being charged additional rent on top of it all. The complete lack of accountability, compassion, communication, and basic customer service is unbelievable. I would never trust this location with my belongings again and would strongly recommend that anyone considering storing their property here look elsewhere. ... Read more
    Kate C. - 4 October 2026
    Bria provided excellent detailed service. But on the other hand the unit could of been swept out prior to renting or informed that I should do so prior. There were webs and dead big bugs in the unit. Im happy all my things were covered I didnt know I needed to clean it prior ... Read more
    Nurse Q. - 13 August 2026
    This is my second time using this storage company, staff are always professionalism, prices are reasonable storage units/property is clean and secure. I would use them again when needed in the future! Thank you to Donna who assisted me from beginning to end with my storage unit rental. ... Read more
    Asma A. - 12 August 2026
    Bria was super helpful.with teaching me the proper way to lock the unit.She also gave me some great advice on the best way to use the space. Her suggestion worked perfectly. The facility is very clean and I felt safe being there by myself. ... Read more
    Stephanie S. - 2 June 2026
    I recently had a fantastic experience at Public Storage that I feel compelled to share, especially highlighting the outstanding customer service provided by Bria. Upon my arrival, I was immediately greeted with a warm smile and a welcoming attitude. Bria took the time to listen to my needs and ensured that I understood all the options available to me. Her knowledge about the storage units, pricing and policies was impressive and she helped me find the perfect space that met all my requirements. What truly made the difference for me was Bria's dedication to excellent customer service. She went above and beyond in making sure that I felt valued as a customer. I had previously been with Extra Space Storage but I ultimately made the decision to move to Public Storage because of Bria’s exceptional service. She made the entire process seamless and stressfree. Her professionalism, patience and willingness to assist with every question put me at ease, making me feel confident in my choice of with this storage facility. It’s rare to find someone who genuinely cares about their customers and Bria exemplifies that! Overall, I am incredibly satisfied with my experience at Public Storage and I owe much of that to Bria. Her exemplary service has made a lasting impression and I would highly recommend Public Storage, especially if you have the pleasure of working with Bria. Thank you again, Bria, for making my transition smooth and enjoyable! ... Read more
    Guy R. - 16 January 2026
    Martha R. - 25 July 2025
    Came to this public storage to get a unit for my mom. Bria help me with everything. Picking the right units. Help me out with setting up. Locks and code. Definitely recommend coming here and ask for her. Very helpful and professional. ... Read more
    Leroy - 10 April 2025
    Jabbar H. - 8 February 2025
    I am a soon to be customer with Public Storage. I had some in general questions about the storage options available, price ranges, things of that nature. The property manager Bria was extremely well informed and able to help me with all my questions. I will most definitely be choosing this Public Storage in particular for all my storage needs. 10/10 recommend this business! ... Read more
    Gena M. - 12 January 2025
    Coti L. - 10 January 2025
    I wanna give a shout out to Bria she is an AMAZING worker she helped me resolve some issues and made my move out very easy. Needless to say I will miss seeing her and talking to her when I come to my unit. It was a pleasure to know you for the short period but thru that time you did nothing less than AMAZING!! SIGN OUT C077?? ... Read more
    Latosha M. - 29 September 2024

    About this facility

    Located at 425 New Churchmans Road, this Public Storage facility in New Castle, DE, provides a variety of self-storage solutions with small, medium, and large units to accommodate your needs. Whether you're storing a few personal items or managing a larger move, the available unit types, including roll-up and swing doors, ensure flexibility and convenience.

    This facility offers a wide range of practical amenities. Enjoy the ease of drive-up access for hassle-free loading and unloading, or opt for indoor storage with elevator and first-floor access for added convenience, perfect for those with temperature-sensitive or valuable items. For vehicle storage, the facility provides ample parking and RV storage, ideal for those with recreational vehicles or extra cars. With advanced security cameras and an onsite manager, your belongings are monitored and secure.

    Additional features include contactless renting for a seamless move-in experience, online payment options, and a retail shop for moving supplies. Truck rentals are also available, making this facility a great choice for those in transition. Whether you’re a local resident or business owner, this facility provides a reliable and secure solution for your storage needs.

    Price comparison

    See how this facility's unit prices compare to others in New Castle, broken down by size.

    Small $70/mo
    Location minimum Location maximum
    $18/mo $206/mo
    Medium $175/mo
    Location minimum Location maximum
    $87/mo $286/mo
    Large $309/mo
    Location minimum Location maximum
    $57/mo $604/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    31

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    40

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 31, Bike Score®: 40

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Starbucks

      Food & Drinks 0.57 miles

    • Wawa

      Services 0.59 miles

    • Panda Express

      Food & Drinks 0.6 miles

    • Chick-fil-A

      Food & Drinks 0.61 miles

    • AT&T

      Shopping 0.62 miles

    • Chipotle

      Food & Drinks 0.62 miles

    • McDonald's

      Food & Drinks 0.62 miles

    • Verizon

      Shopping 0.72 miles

    • Shell

      Services 0.73 miles

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    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 425 New Churchmans Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 425 New Churchmans Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 425 New Churchmans Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (302) 613-0335