Extra Space Storage - 227 Chapman Road, Newark, DE 19702

4.8/5 - 347 Reviews
Location:
227 Chapman Road, Newark, DE 19702
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 227 Chapman Road, Newark, DE 19702

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $140/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $68 - $105/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $48 - $88/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $89/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $146/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $156/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $140/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $140/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $123/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $105/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $88/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $83/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $60/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $53/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $89/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $258/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $233/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $178/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $157/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $522/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $484/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $364/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $323/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    347
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Overall my experience was so-so. I had a lot of items I had to unexpectandly put into storage this past Monday. I arrived at the location on Ruthar. No one was in the office so I had to talk to a virtual rep through a ring doorbell. Long story short after doing that, paying through my phone, setting up the app, loggin into the app, resgistering my account, etc, I ran into issue after issue as I could now not get through the gate to put my stuff into storage. After numerous phone calls, and transfers, and explaining the issue to about 5 different people, I had to book at the Chapman road location. This required even more phone calls, explanations, etc. I was able to store my stuff at the second location on Chapman, but I had to pay again to book the Chapman location and go through the whole process of booking all over again. On top of all that I then had to contact the original location on Ruthar Drive the next day to get the money back for the first location, that I paid for, told everything was fine, and had to talk to a whole bunch of people through the rinh doorbell, numerous calls, etc. ... Read more
    Brandon C. - 5 June 2026
    John B. - 6 March 2026
    The Manager Christine is AMAZING!! This location is definitely the storage facility you want! From the moment we used Extra Space Storage for our business/personal storage we felt both valued and supported. Christine is the epitome of service excellence—she always ensure customers are getting the best rate for your storage needs. Christine and her team are truly a blessing—friendly, professional and they excel in customer service so your experience is always top tier every time you go into the office. The facility is extremely clean, secured and having access to your storage is always accessible. We appreciate the meritorious service! Thank you Christine! -J&J ... Read more
    Sasha - 19 February 2026
    I highly recommend Extra Space Storage. The facility itself is clean and well maintained. Accessing my storage unit is quick and easy and the loading areas are very convenient with lots of moving carts available at the entrance. Signing up for a unit was also quick and easy. Tricia and Christine are knowledgeable, friendly, and a pleasure to work with. ... Read more
    Carol A. - 27 September 2025
    Patricia customer service was very professional and engaging. She intently listened to my needs and recommended the perfect storage size for me. I was able to fit my most valuable possessions in my unit without having to purchase a larger one. I will certainly recommend my friends and family to speak to her with their storage needs. ... Read more
    Curtis T. - 31 August 2025
    Monique S. - 29 August 2025
    Had a great experience signing up to this Extra Space location. It was pleasant and an easy process. Trish the representative is a delight. Glad we are moving to this storage spot than the one we had in Bear which I will probably give low stars to. We are pleased with the price, location, and service. Gratitude ... Read more
    JM G. - 8 August 2025
    Angela B. - 30 July 2025
    I’ve been a consistent customer at this Extra Space location, and while I expected some rate changes, my monthly fee was just increased by nearly 70% — from $68 to $114 — despite my unit smelling strongly of urine and having had rodent droppings inside and ON TOP of my belongings. I reported the issue previously, and nothing was done. When I asked for a price adjustment given the conditions, I was told there was “nothing they could do.” I’ve tried to escalate but keep being redirected to the same manager. I would love to keep my belongings here, but paying nearly double for worsening conditions is unacceptable. Hopefully corporate steps in and makes this right. ... Read more
    Rose G. - 17 June 2025
    Christe L. - 3 April 2025
    I am happy with the service and the price. The person at the front desk was very friendly and helpful. To my surprise, I received a call to alert me to the change and was pleased to receive. I don't remember the gentleman's name but he was very nice. ... Read more
    Iris D. - 18 March 2025
    I was having trouble with online payment and Christine was able to help me through everything! She was patient, kind, and thoughtful as she worked with me over the course of a couple days to ensure my unit was covered. If you ever need help at this location, look for Christine! ... Read more
    Jada R. - 18 March 2025
    At a time of high stress and disillusionment, Christine and her team enabled my wife and I to secure safe and protected storage for our home's belongings and leave them with the feeling that the Extra Space team treats each customer like a family member and the stored items like they are their own. Always greeted with a smile, any concerns are thoroughly investigated and addressed, and each time we correspond in person or via the web/phone, we feel appreciated for being Christine and her teams trusting customer. We highly recommend this facility for all your short or longtime needs. Respectfully, Steven & Claudia ... Read more
    Steven B. - 28 February 2025
    I highly recommend Extra Space Storage. The enclosed, temperature controlled units have kept my items in perfect shape for over two years. Piper was extremely helpful tonight when the key to my lock broke inside the lock. He quickly came to the rescue with tools, and I was able to put a new lock on the unit. Thank you Piper!! ... Read more
    Laura W. - 19 January 2025

    About this facility

    This Extra Space Storage facility at 227 Chapman Road in Newark, DE, offers a variety of unit sizes, including small, medium, and large, to accommodate everything from seasonal items to entire household contents. Whether you’re a student at the nearby University of Delaware or a resident in need of additional space, this facility provides climate-controlled units that protect your belongings from Delaware’s humid summers and cold winters.

    Convenience and security are top priorities at this facility. The property features indoor access, multi-level storage with elevators, and contactless renting options for a hassle-free experience. A dedicated onsite manager and advanced security cameras enhance safety, giving you peace of mind. For those needing extra space for vehicles, parking options are also available.

    With online payment options and retail moving supplies available onsite, this facility is ideal for busy professionals, students, and families navigating life transitions.

    Price comparison

    See how this facility's unit prices compare to others in Newark, broken down by size.

    Small $102/mo
    Location minimum Location maximum
    $13/mo $209/mo
    Medium $207/mo
    Location minimum Location maximum
    $139/mo $405/mo
    Large $423/mo
    Location minimum Location maximum
    $230/mo $786/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    36

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    33

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 36, Bike Score®: 33

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Acme

      Grocery Stores 0.22 miles

    • Citizens Bank

      Services 0.22 miles

    • Walgreens

      Services 0.24 miles

    • Ramada Newark/Wilmington

      Services 0.25 miles

    • Staybridge Suites Wilmington-Newark

      Services 0.27 miles

    • Exxon

      Services 0.3 miles

    • Burlington

      Shopping 0.31 miles

    • Wendy's

      Food & Drinks 0.33 miles

    • Boston Market

      Food & Drinks 0.4 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 227 Chapman Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 227 Chapman Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 227 Chapman Road for specific restrictions and recommendations.

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