Public Storage - 21000 Boca Rio Road, Suite A31, Boca Raton, FL 33433

4.6/5 - 607 Reviews
Location:
21000 Boca Rio Road, Suite A31, Boca Raton, FL 33433
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 21000 Boca Rio Road, Suite A31, Boca Raton, FL 33433

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $201/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $221/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $104/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $102 - $121/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $101/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $119/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Climate-Controlled Elevator Swing
    $102/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $105/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $88 - $110/mo
    5x4 Self Storage 20 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $83/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $280 - $294/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $232/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $231/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $195/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $501/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $407 - $520/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    607
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Jeffrey M. - 6 July 2026
    Rose M. - 18 April 2026
    Terrible customer service. Tiffany was very rude on the phone. They lock you in with a promo rate and increase it whenever they feel like it! Without warning- Tiffany is quoted saying “we are a month-to-month lease and IF there is an increase, you will be notified within 30 days” This establishment is dishonest, shady and rude and I will never rent with them again. ... Read more
    Sarah S. - 4 March 2026
    My husband and I recently moved to Florida from North Dakota, and we couldn’t have asked for a better experience than the one we had at Public Storage on Boca Rio. From the moment we arrived, Marcos at the customer service counter went above and beyond to make our transition smooth. He was incredibly professional, helpful, and patient—guiding us through every step of getting settled into our new storage units. Marcos helped us locate our units, and made sure we were familiar with the layout of the building. What really stood out was how encouraging he was while we were unloading our 26-foot moving truck—he noticed how tiring it was and still found time to offer kind words and a helping attitude. That small act of support made a big difference during a long and exhausting move. A special thanks also goes to Tiffany, who returned my call promptly and helped us recover a fan we accidentally left at the front of the building during our hectic unloading day. Her quick response and friendly assistance were greatly appreciated. The entire team at this location is friendly, professional, and genuinely cares about their customers. The facility itself is very clean and well-maintained—especially the restrooms, which were spotless and a welcome relief after a long day of moving. I highly recommend this Public Storage location to anyone looking for a reliable, clean, and customer-focused facility. Marcos and Tiffany truly set the standard for excellent service! ... Read more
    Sandy K. - 8 October 2025
    on site customer service does not exist! Customer service via phone was very accomodating, however, this number was not provided to me after my father and I realized we were arriving to Florida a lot sooner and we needed to change our rental date. I called and the employee said we would have to be in person to change the rental date. This would have been fine, except for the fact that he did not tell us we could easily call the number on the door to switch the rental date. My father and I bought a lock and parked the truck at a home depot. We came back the next day, Sunday 9/28/25, and no one was in the office. I called the number and the customer service representative changed my rental date within minutes. I called the property manager, the property manager was making excuses for this poor customer service by the on site employee on 9/27/25. She ended up raising her voice to me. The number is on the door. The employee knows the number is there. All options should be given. Public Storage is not accomodating and they do not care to take care of you after a big move in day like their website says. ... Read more
    Danielle F. - 1 October 2025
    Jody C. - 25 September 2025
    Calvin A. - 2 August 2025
    Fred helped us today finalize a unit. He thoroughly explained the different unit benefits and which would work best for our needs. He provide great customer service and was very friendly. Thank you for making the process so seamless. ... Read more
    Ricky S. - 30 July 2025
    Erica was very helpful and so sweet. She showed us multiple units that were available. We needed to rent 3 individual units, she kept them all in the same area. The facility is very clean and secure. Would recommend this to anyone looking for storage units. Erica made the registration process so easy and explained everything to us in detail. Thanks for everything. ... Read more
    Salvatore A. - 9 June 2025
    Poor experience. Bait & switch. I needed a few weeks' storage for household goods while construction was being done. I was lured in by the "one month free" messaging in PS's ads, which just wasn't. PS's rental process involves loads of unexpected fees: $29 "administrative fee," a $20 lock added to the bill automatically, which could not be declined (and which was only returnable within 24 hours during business hours). Mandatory insurance purchase of $19, which could also not be declined (or which was deceptively pitched as mandatory to fool customers into not declining). Those added fees, plus tax on each, comes to around $72 (the supposed actual monthly rent which was waived as part of the promo was $87). So, add-on features that cannot be declined make up essentially the full "free" (or $1) first month's rent. On the other hand, I'm quite sure that the high administrative and inception fees are their usual and customary business model. So, it's really just a scam: Advertise low rates, and then pad them with a host of unrelated fees... $19 monthly for insurance (fully 20% more) that cannot be declined. $29 inception fee. $20 mandatory purchase of a lock, at 500% markup. So, the whole thing is just a scam... but once you're reserved, and arriving with a truckload of your gear late on a Sunday...? What to do? That being said, their system is quite good. I was able to rent online, show up after the office hours and check-in, enter the gate, get to my unit and be on my way, using the automated system. Customer service was quick and available by phone. Courteous reminders of an after-hours departure were sent automatically. Very organized and efficient. Nonetheless, I'd go anywhere else in the future. Never again. It may well be the industry standard to pad with fees, insurance, deposits, etc, etc, etc, and make false promises of free months' rent (I happen to know that is the preferred messaging). ... Read more
    eshlepper - 7 March 2025
    The person that "spoke" to us at the facility was rude and apparently angry at something. (Actually he barely spoke) Made us feel like our questions were stupid . And that we were bothering him. We chose to do business with Sunshine storage down the street, much nicer. ... Read more
    arnie g. - 4 January 2025
    I recently changed my storage unit at the Public Storage on Boca Rio Road, Boca Raton, FL. The office personnel were very helpful in showing me alternative units plus explaining the insurance offered and billing. A delight to work with this company and the facilities are immaculate, lots of parking and the open hours are very convenient. A well run facility with caring personnel. Thanks to Susie in the office for all your extra help. ... Read more
    Linda H. - 12 December 2024
    Arnold H. - 10 December 2024
    I had a fantastic experience with Susan and Kate at Public Storage! From the moment I walked in, they were incredibly friendly and welcoming. They took the time to thoroughly explain all my storage options, helping me choose the perfect unit for my needs. Their professionalism and genuine willingness to assist made the entire process smooth and stress-free. Susan and Kate’s customer service exceeded my expectations, and I highly recommend them if you’re looking for a seamless storage rental experience. They truly go above and beyond! ... Read more
    Johana M. - 23 September 2024

    About this facility

    This Public Storage facility at 21000 Boca Rio Road, Suite A31, in Boca Raton, FL offers a variety of storage unit sizes, including small, medium, and large, to accommodate diverse storage needs. The facility is conveniently located in the Boca Raton area, a region known for its warm, humid climate, making climate-controlled units an excellent option for protecting temperature-sensitive items like furniture, electronics, and documents.

    Designed for convenience, this facility features elevators for easy access to upper-level units and offers drive-up access for hassle-free loading and unloading. Customers can choose between swing or roll-up doors, ensuring flexibility based on specific storage preferences. With an onsite manager and security cameras, the property prioritizes safety and offers peace of mind for all renters. Additional amenities include contactless renting, which allows for smooth and efficient move-ins, and retail availability for moving supplies.

    For those in Boca Raton seeking reliable storage with modern conveniences and enhanced security, this facility is an ideal choice. The combination of flexible access, robust security, and unit variety makes it a great fit for both personal and business storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Boca Raton, broken down by size.

    Small $123/mo
    Location minimum Location maximum
    $7/mo $294/mo
    Medium $235/mo
    Location minimum Location maximum
    $109/mo $534/mo
    Large $454/mo
    Location minimum Location maximum
    $257/mo $1090/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    41

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    40

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 41, Bike Score®: 40

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Nothing Bundt Cakes

      Shopping 0.24 miles

    • Holiday Inn Express Boca Raton-West

      Services 0.25 miles

    • 7-Eleven

      Grocery Stores 0.25 miles

    • Mobil

      Services 0.27 miles

    • offbroadway

      Shopping 0.3 miles

    • Publix

      Grocery Stores 0.3 miles

    • Hilton Suites Boca Raton

      Services 0.3 miles

    • Burger King

      Food & Drinks 0.34 miles

    • Shell

      Services 0.34 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 21000 Boca Rio Road, Suite A31 is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 21000 Boca Rio Road, Suite A31, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 21000 Boca Rio Road, Suite A31 for specific restrictions and recommendations.

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