Extra Space Storage - 2035 Shepherd Road, Lakeland, FL 33811

4.8/5 - 522 Reviews
Location:
2035 Shepherd Road, Lakeland, FL 33811
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 2035 Shepherd Road, Lakeland, FL 33811

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    11x8 Self Storage 88 Sq. Ft.
    Climate-Controlled Elevator
    $108/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $151/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $99/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $115/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $75/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled
    $151/mo
    9x5 Self Storage 45 Sq. Ft.
    Climate-Controlled
    $106/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $115/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $75/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $97/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $64/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $49/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $68/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $43/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $64/mo
    10x16 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $171/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $194/mo
    10x15 Self Storage 150 Sq. Ft.
    $179 - $210/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $162/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled Elevator
    $129/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $151/mo
    10x10 Self Storage 100 Sq. Ft.
    $130/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $118/mo
    9x15 Self Storage 135 Sq. Ft.
    Climate-Controlled
    $178/mo
    20x30 Vehicle 600 Sq. Ft.
    Drive-up Access Parking RV Storage
    $598/mo
    20x25 Self Storage 500 Sq. Ft.
    Climate-Controlled
    $531/mo
    20x21 Self Storage 420 Sq. Ft.
    Climate-Controlled
    $461/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $445/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $384/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $304/mo
    12x40 Vehicle 480 Sq. Ft.
    Parking RV Storage
    $319/mo
    10x30 Self Storage 300 Sq. Ft.
    $402/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $354/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $344/mo
    10x25 Self Storage 250 Sq. Ft.
    $347/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $305/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $255/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $218/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $120 - $253/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Enclosed
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    522
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Quick and easy to book a unit online and get into my unit using the app. Storage facility was climate controlled and clean. Good communication with the facility manager. I only wish I had been allowed to use my own padlock instead of being forced to pay for their special lock. ... Read more
    Laura K. - 1 July 2026
    This is my third time with Extra Space and recently I had to move from one internal unit to an external unit and Dwight the manager there helped me through this and was so kind and thoughtful and was just like a real friend. I’ve always felt great. That’s why I keep coming back to Extra Space and the cleanliness. The bathrooms are clean. The units are clean.It is just it’s just a nice nice facility and I had a little issue with a piece of equipment and He helped me through it and he didn’t have to but he did and it was really a blessing thank you guys. Thank you Dwight. Cheers. ... Read more
    Deborah B. - 28 May 2026
    This facility is super clean, and the staff is all very friendly. The Site Manager Dwight has helped us out multiple times with our account. If you need a storage unit I highly recommend this location. ... Read more
    Kristen M. - 25 May 2026
    I’ve had nothing but great experiences at this location. The staff truly cares and consistently goes above and beyond to make sure everything runs smoothly. The facility is always clean, organized, and well-maintained clear signs of a team that takes pride in ownership of their work. I was recently locked out of my unit, and Dwight stepped in right away to help. He was professional, responsive, and made a stressful situation easy to resolve. Big thank you to Dwight and the entire team at the Shepard Road location. This is hands-down the best storage experience I’ve had. ... Read more
    Oliver G. - 11 April 2026
    The Shepard Road location is one of the best locations that I have rented from. Dwight the Site Manager is an incredibly polite and extremely helpful person. You can always count on him. The company is fortunate to have him. The units are newer and my experience has been very positive. I would highly recommend if you are looking for a place for your storage needs, consider here. ... Read more
    Karl M. - 11 February 2026
    The facility is clean, with restrooms and water fountain, has plenty of flatbed carts for moving items and everything is well lit. Super easy to rent and set up as well as very nice people to deal with. Love that it is 5-10 min from my home!! ... Read more
    sciteach67 g. - 10 February 2026
    I'm highly satisfied with the service I received at this Extra Space Storage. Dwight was accommodating, and he always took care of any issues i was having. He went above and beyond for me. The storage unit was clean and easy to access. I would definitely use this location again in the future. ... Read more
    C G. - 7 February 2026
    Going above and beyond in every way. We chose Extra Storage on Shepherd Road in Lakeland through a referral from a friend who has used this storage company in another location. We needed a safe, inland seasonal storage for my convertible. Having lost a car to a hurricane last year, we did not want to risk losing another in the event of a severe storm. Our conversations with Dwight were extremely reassuring. He listened carefully and answered all of our questions: safe location yes; best size for our car yes; good neighborhood and reasonable price, also yes. We prepaid the rental fee for an extended period, clear on all aspects of the contract. Dwight was very thorough and quick on follow-up for all our inquiries. About a week prior to us delivering the car, an inattentive driver ran into it causing quite a bit of damage. Challenging for us as we were flying overseas days after this accident. We coordinated everything with Dwight, asking the repair body shop to make arrangements to have the car delivered to the Lakeland storage. Again Dwight did everything possible to make this easy for us while assuring that the proper liability forms got signed. Months later when the car was delivered, he personally confirmed this to us via email. The same quality communications prior to our return back to Florida. Today we picked up our car, and we were extra pleased to see this big modern facility in a great location. And we finally got to meet Dwight in person! What we appreciated most about Extra Storage was the ease of connecting with a real person who could answer all of our questions. The facility is super clean. We know we’ll be back next year to store our car, hopefully without an accident or all the complexities associated with it. ... Read more
    Rene B. - 22 October 2025
    I cannot say enough good things about Mr. Dwight, the manager at Extra Space Storage. He is one of the most helpful and genuinely kind managers I have ever met. Every time I interact with him, he speaks gently and respectfully, always making sure that I feel comfortable and taken care of. What stands out the most is his willingness to go above and beyond to help. Whether it’s answering questions, solving issues quickly, or just making sure everything runs smoothly, he truly makes the whole experience stress-free. His customer service is exceptional—he treats every customer with care and patience, which is rare to find. Without a doubt, Mr. Dwight is the best manager I’ve ever come across. If you’re looking for storage, having someone like him in charge makes all the difference. Highly recommended! ... Read more
    driss s. - 5 October 2025
    Dwight Santiago is absolutely amazing and his customer service is top notch. I’m currently going through some financial struggles and he was able to assist me in keeping my monthly storage fee affordable. He was patient with me on the phone and allowed me to explain my situation and the way he empathized truly made me feel seen. Dwight is a 10-star ExtraSpace employee and he deserves everything!!!! Thank you Dwight!!! ... Read more
    Ariana S. - 30 September 2025
    If you’re looking for a clean storage place and professionalism, then Extra Space Storage on Sheppard Rd in Mulberry is the place to go to. Dwight was very knowledgeable and professional. When asked how does extra space storage compare with their competition, he immediately jumped on his computer and pulled up the local competition. There were two others that were a little cheaper. He warned me before I go with them just make sure the places were clean and free of rats. Well I went to check them out, and he couldn’t have been more on point. The place had rat traps all over the place and the building that housed the unit I was going to rent had a horrible smell of dead rats. I immediately went back to Extra Space Storage and was more than happy to pay a few dollars more. Additionally they have upgraded their entry system and all the gates can be opened right from their app. Super easy to gain entry with the app. Go there and ask for Dwight. He will NOT let you down. ... Read more
    Richie R. - 30 September 2025
    Dwight is the best. Super attentive, polite and helpful. Fantastic Customer Service!!! Makes you feel welcomed and always make sure everything is clean. The best storage facility I ever been a part of. Give this man a raise please!!!!! Thanks Dwight! ... Read more
    Gonzalo M. - 17 September 2025
    Dwight was amazing. We showed up 5 minutes before closing. We knew what we wanted. We were thrilled to find someone still in the office. He was patient, but quick and efficient. You have a stellar employee in Dwight. Take good care of him!! ... Read more
    Michelle C. - 3 September 2025
    The extra space storage on Sheppard Road has the BEST site manager Dwight!! He is quick to respond to anything you need help with, is always polite and gets a quick solution! If you use any facility I recommend highly the one he manages, he does a fantastic job! Thank you Dwight for all you do! ... Read more
    Farrah M. - 18 July 2025
    I’ve used this storage facility for 2 years and it’s great. Dwight is a great manager; very polite, professional and helpful, as are the other staff members. Facilities are always clean and well maintained; I’ve never had an issue here. ... Read more
    Jordan J. - 2 July 2025
    5-Star Review for Extra Space Storage: I’ve had nothing but a great experience with this storage company, and a huge part of that is thanks to Dwight! From the moment I walked in, Dwight was friendly, professional, and genuinely helpful. He made the move-in process smooth and stress-free, answering every question with patience and a smile. The facility itself is everything you'd want—clean, secure, well-lit, and easy to access. I felt confident storing my things here, knowing they were in good hands. The pricing is fair and transparent, with no hidden fees, and the customer service (again, shoutout to Dwight!) really sets this place apart. Highly recommend to anyone looking for storage—they make it easy and even pleasant. ... Read more
    Meadowood F. - 16 June 2025
    My husband and I have been renting an indoor, climate controlled unit from these folks for the last 19 months. Move in was a breeze. The manager was incredibly sweet. I am writing this review so late because of the awesome interaction I had just a few days ago! We have always paid our unit on time, and this month, we didn't realize our payment didn't process. We had been waiting for a new debit card to come in the mail, and because of this, we incurred a late fee on our account because the payment was unable to process. I left the office a voicemail to ask if they could waive that late fee for me, and they did it, no questions asked! I didn't even have to speak with a live person/the manager. That's top tier customer service! The only downside to Extra Space Storage in general are the rates increasing every now and then, but I have no issue with that knowing my items are in a safe and secure facility. I highly recommend this facility! Thank you so much for always providing hassle free customer service! ... Read more
    Ashlea Ç. - 5 June 2025
    We are extremely pleased with the storage facility. Dwight was a delight to work with he had excellent product knowledge and with the extra mile to show us various options so we can make the best decision possible. I would recommend this facility to anyone who wants a clean and secure location to store your valuables. Dwight is an excellent manager and a pleasure to work with. ... Read more
    Joseph T. - 4 June 2025
    Tyrese M. - 2 April 2025
    I liked the ease of renting the unit. The location was close to home so it was convenient. The property was well lit with security and it was clean. The units were the right size for what I needed. The storage units are climate controlled in an air conditioned building. I liked having the emails and texts from them when my bill was due because I had 2 units to keep up with and life gets hectic, esp when moving. The app was easy to use to pay my bill on time. It gives the unit number and bill amount. You can even choose auto pay and it comes out of your bank account so you don’t have to worry about due dates. ... Read more
    Kim M. - 19 March 2025
    Dwight and the team at Extra Storage were wonderful! I rented a unit for a couple of months while searching for a new place to live, and their customer service from start to finish was phenomenal. They were always helpful and attentive, making the entire process smooth and stress-free. I highly recommend this place for storage needs—I’m truly grateful for their excellent service and care! ... Read more
    Belinda N. - 27 February 2025
    Dwight was great. He made everything quick and easy. Showed me around the facility and presented all of my different options. Highly recommend for any storage needs!! Thanks again Dwight! Excellent customer service. ... Read more
    Sean D. - 22 February 2025
    Carl L. - 7 February 2025

    About this facility

    Located at 2035 Shepherd Road in Lakeland, FL, this Extra Space Storage facility offers storage units in small, medium, and large sizes to accommodate a variety of needs. Whether you’re decluttering your home, downsizing, or need a place for seasonal items, the range of unit sizes ensures there’s an option for you.

    With climate-controlled units, this facility is ideal for protecting sensitive items from Florida’s heat and humidity. Convenient features like drive-up access allow for easier loading and unloading, while indoor access ensures added protection against the elements. For those with larger vehicles, the facility provides parking and RV storage options, making it a great choice for storing both household and recreational items. The multi-level storage building is equipped with elevators for seamless access to upper-level units, and contactless renting simplifies the process for added convenience.

    Security is a priority, with features like a gated entry, security cameras, and an onsite manager for added peace of mind. For moving and packing needs, a retail section is available for purchasing supplies. This Extra Space Storage facility, with its combination of modern amenities and flexible access, is perfect for Lakeland residents looking for a secure and convenient storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Lakeland, broken down by size.

    Small $92/mo
    Location minimum Location maximum
    $17/mo $234/mo
    Medium $157/mo
    Location minimum Location maximum
    $54/mo $279/mo
    Large $359/mo
    Location minimum Location maximum
    $69/mo $1300/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    36

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    39

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 36, Bike Score®: 39

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2035 Shepherd Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 2035 Shepherd Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2035 Shepherd Road for specific restrictions and recommendations.

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