Public Storage - 760 NW 21st Street, Miami, FL 33127

4.8/5 - 201 Reviews
Location:
760 NW 21st Street, Miami, FL 33127
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 760 NW 21st Street, Miami, FL 33127

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x9 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $141/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $93 - $101/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $87/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $60/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $70/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $57/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $65/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $58/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $42/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $348/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $187/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $372/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    201
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I came to store my items for the summer and unfortunately there was a small issue with the particular unit rented. However, the staff Djoulie and James were so pleasant and helpful. They solved the problem in less than 5 minutes. I would definitely come back for my storage needs!! 10/10 ... Read more
    Azima N. - 4 June 2026
    Needed extra storage and this facility is convenient and centrally located. I reserved online and had an issue with completing my registration. Upon arrival Netta greeted me and right away she assisted me and made the process so easy. In less than 5 minutes she had me set and moving my belongings in. Easy, convenient and great customer service. Thank you Netta! ... Read more
    Sara A. - 12 April 2026
    Fisrt time there and new to public storage. Had a bad experience with employees denying they work there, but had access keys to everything and access to computers and even employee shirts, but said they dont work there. Had a hard time having them show me different unit sizes, they expected me to see them on a screen which i did while at home but wanted to see real thing. Storage facility is brand new, very clean and seems secure. May need 2-4 additional cameras per floor but does have cameras just not comering the whole floor. AC WHICH IS VERY IMPORTANT IF THEY SELL CLIMATE CONTROLLED IS SET AT 79F AND OUT DOOR AIR VENT IS OPEN ALL THE TIME. This means content is at risk of decay due to humidity and highly posible to get mold. ... Read more
    Carlos A. - 7 March 2026
    To the Management and Customer Service Team, I am writing to formally contest the recent charges to my account and express my disappointment with the service at your 300 NW 36th St. Miami Florida 33127location. Despite vacating my unit before the end of February and informing the staff of my departure, I was charged for an additional month. This error resulted from the on-site representatives failing to properly manage the check-out process. Furthermore, I was not instructed to avoid using my entry code once the unit was cleared. When I returned on March 1st, I discovered the unit had still not been processed as vacant. During my visit, I found the staff to be unprofessional and unhelpful. Employees remained on their phones, were dismissive of my questions, and blamed one another for the oversight rather than resolving the issue. When I requested the phone number for your corporate headquarters, an employee named William told me to "get it from Google" because his desk had been cleaned. I have already made the payment to protect my credit record, but I am deeply dissatisfied with this experience and will not be using your services again in the future. Karma is a beautiful thing! ... Read more
    Barbi Q. - 5 March 2026
    Djoulie was very helpful with me today. She explained the process of acquiring storage space with efficiency, she let me know everything that’s in the fine print that I wouldn’t have known. Her communication and people skills are impeccable and the Public Storage Corporation is blessed to have her a part of the team. I will definitely recommend this location. ... Read more
    Nick T. - 2 March 2026
    Eddie M. - 28 February 2026
    TONYA was awesomest this location fantastic experience! Tonya walked me through the different storage units I inquired about and explained everything clearly so I could choose the best option for my needs. The whole process was incredibly smooth and stress-free. She made it super easy and had me signed up in just minutes. Friendly, professional, and efficient ... Read more
    Ariel N. - 20 February 2026
    D Joulie at Public Storage was absolutely wonderful to work with. She was incredibly patient and took the time to show me multiple units so I could find the one that best fit my needs. She answered all of my questions thoroughly and never made me feel rushed. She also walked me through the app step by step to make sure everything was set up and ready for my move-in day. Her professionalism, kindness, and attention to detail made the entire process smooth and stress-free. Public Storage is lucky to have her! ... Read more
    Alessio C. - 11 February 2026
    This is the BEST and most organized storage facility. Melissa was AWSOME! She was professional, very informative, knowledgeable and kind. Our rental process was smooth and swift. This will be my choice of Public Storage. I will also recommend to friends that have storages elsewhere. ... Read more
    Lourdes R. - 25 January 2026
    The worst service! I came to my storage unit five days after moving in and was shocked to find that the lock had been changed. There was no one in the office and no one was answering the phone. Two hours later someone finally called me back and said it was some kind of mistake — no apology — and told me to come the next day so they could cut the lock off. The next day the office was again completely empty. When I asked what was going on, they told me that the office isn’t staffed every day and that I needed to come back tomorrow and schedule a lock cut! So twice I wasn’t able to access my own storage unit! Avoid this location and company ... Read more
    ????? ?. - 10 December 2025
    Ashley & her staff are cordial, professional organized, & understanding. Ppl love renting out storages here from what I see & the consequences is having an amazing staff. Thankyou kindly much gratitude ... Read more
    Selemoni - 1 October 2025
    Jose C. - 30 August 2025
    Great service and exceptional attention when you need it most. Ashley and her colleague went out of their way, even past closing, to help us move our large furniture into storage with ease. Their effort and care made a stressful situation simple. This is the best storage experience I’ve had in Miami. As a small business operation ourselves, we truly value that kind of personal support. It makes all the difference. ... Read more
    Rio R. - 28 August 2025
    Djulie at the storage facility was amazing. She was helpful and accommodating while she helped e like 7 people and we she was done came back to help me more. She was the best part of getting the storage. Making it easy. ... Read more
    5th S. - 20 August 2025
    This is the best Public Storage. Not just because of the new units. Mainly because of their staff- Fred and Ashley to be exact! Fred and myself even talked about Harlem- where I am from and he is visiting. They signed me up for a unit with ease and made sure I know how to work the app and even showed me to my unit. Great customer service then and every time that I have visited after wards. I think I made a great choice in my storage unit. ... Read more
    Michael - 17 August 2025
    I made a reservation online for a storage unit at this facility because I found the exact size unit I wanted for a very reasonable price. But I didn’t complete the reservation because I wanted to see the actual unit before paying for the lease. I went to this storage location on Thursday around 3 p.m., but there was nobody at the Rental Office; even though their posted office hours are from 9:30 a.m. to 6 p.m. I waited about 15 minutes, but nobody showed up. I called the phone number too, but nobody answered. Luckily, I noticed a cleaning lady working outside near the parking lot and asked her if anyone was at the office. Her English wasn’t perfect, but she told me that people are never at the Rental Office. Meanwhile,this company has been calling me nonstop - 2 to 3 times a day for the past few days - pushing me to pay and complete the reservation. What a scam! By the way, just a few days earlier, I had already had another incident with their office on Biscayne Blvd in Midtown Miami. In the middle of the day the front door was closed. There was a woman inside the office; I knocked, she saw me, but instead of coming to the door to ask what I needed,she simply waved me off and ignored me afterward. This company is trashy,with lazy staff who clearly don’t want to work. Now I definitely have zero interest in using their storage space. And I ABSOLUTELY DO NOT RECOMMEND doing business with them! ... Read more
    Alberto M. - 27 July 2025
    isabella o. - 25 July 2025
    Had the most incredible experience at Public storage today. Ashley, who works in the front, is an excellent resource. She is extremely knowledgeable yet self spoken. It was really nice to be greeted by an agent that is actually is willing to help. I strongly recommend using this facility. You will NOT be disappointed. ... Read more
    FRANK Z. - 28 June 2025
    I had an amazing experience moving in here purely because of Ashley! She truly was incredible and helped me solve a confusing issue no questions asked or hesitation. She truly was an angel and made coming here absolutely worth it. I would definitely recommend this place for its high security, good availability, and accommodative and kind staff. ... Read more
    Sophia D. - 4 May 2025

    About this facility

    Located at 760 NW 21st Street, Miami, FL, this Public Storage facility offers an excellent storage solution for residents and businesses in the bustling Miami area. With small and medium-sized units available, it’s perfect for those looking to store personal items, seasonal gear, or office supplies. Customers can choose between roll-up and swing doors, providing flexibility based on storage needs.

    This facility boasts a range of convenient features, including climate-controlled units, which are essential in Miami’s humid climate to protect items from heat and moisture damage. The facility provides indoor units with elevator access for easy loading, as well as first-floor access for added convenience. Safety is a priority, with security cameras monitoring the premises and an onsite manager available to assist customers. Parking is also available, accommodating those who need vehicle access while managing their storage.

    With modern amenities like contactless renting, online payment options, and a retail section for moving supplies, this Public Storage facility is designed for convenience. It’s an ideal choice for anyone in the area, whether moving, downsizing, or seeking extra space for household or business items.

    Price comparison

    See how this facility's unit prices compare to others in Miami, broken down by size.

    Small $75/mo
    Location minimum Location maximum
    $10/mo $709/mo
    Medium $268/mo
    Location minimum Location maximum
    $90/mo $1051/mo
    Large $372/mo
    Location minimum Location maximum
    $32/mo $1683/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    81

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    62

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    72

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 81, Transit Score®: 62, Bike Score®: 72

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Northwest 20th Street & Northwest 8th Avenue

      Transportation 0.06 miles

    • Northwest 20th Street & Northwest 7th Avenue

      Transportation 0.07 miles

    • Northwest 7th Avenue & Northwest 20th Street

      Transportation 0.08 miles

    • Northwest 7th Avenue & Northwest 21st Terrace

      Transportation 0.1 miles

    • Northwest 7th Avenue & Northwest 20th Street

      Transportation 0.11 miles

    • University Plaza Rehabilitation & Nursing Center

      Services 0.17 miles

    • Jackson Plaza Rehabilitation & Nursing Center

      Services 0.17 miles

    • ChargePoint Charging Station

      Services 0.17 miles

    • Wendy's

      Food & Drinks 0.19 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 760 NW 21st Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 760 NW 21st Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 760 NW 21st Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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