Public Storage - 1835 East Olive Road, Pensacola, FL 32514

4.6/5 - 563 Reviews
Location:
1835 East Olive Road, Pensacola, FL 32514
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1835 East Olive Road, Pensacola, FL 32514

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $77/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $85/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $66 - $81/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $42 - $48/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up First Floor Access
    $33/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $118/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $94 - $127/mo
    10x25 Vehicle 250 Sq. Ft.
    Climate-Controlled Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $253/mo
    10x25 RV 250 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access Parking RV Storage
    $181/mo
    10x20 Vehicle 200 Sq. Ft.
    Climate-Controlled Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $241/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $185/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $176/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    563
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I want to acknowledge Sonnet, who was exceptionally helpful and kind throughout our interaction. That said, I must warn future customers: do not reserve a unit without viewing it in person. I was assured over the phone that a refund would be easy if the unit didn't suit me. Yet when I requested a refund to book a different unit, I was denied and referred to the "no refund" clause in the lease. I was told I'd need to formally "move out"—forfeiting the rent I paid for a space I never used—and pay full price for a new reservation. This feels deceptive. I was a repeat customer, but unfortunately I am immediately regretting this decision. ... Read more
    Ashley K. - 2 July 2026
    This company is more concerned with raising prices and not taking any accountability for damages done to your belongings, than taking care of its customers. After only six months of renting a storage unit, my monthly rate was increased by $19 with no explanation. In today's economy, that's a significant increase. When I spoke with the district manager and explained that I could no longer afford the unit and would have to move my belongings elsewhere, his response was simply, "Do what you gotta do." There was absolutely no concern for customer retention or understanding of the financial burden being placed on customers. The bigger issue, however, is their so-called "climate-controlled" storage. The building was consistently hot, humid, and well over 80 degrees inside. As a result, my white bedroom furniture has yellowed and become discolored. Anyone familiar with furniture knows that excessive heat and humidity can cause permanent yellowing of white finishes, often requiring complete repainting to correct. I reported the issue through a customer survey and received a call from Kelsey. During our conversation, she acknowledged that the facility was very hot and agreed that maintenance should inspect the issue. I also informed her that the conditions had damaged my furniture. Rather than taking responsibility, I was told to file a claim through my own insurance. Why should I have to file an insurance claim and potentially impact my own coverage for damage allegedly caused by Public Storage's failure to properly maintain a climate-controlled facility? When I expressed my concerns and stated I was considering legal action, I was told the district manager would contact me. The fact that company representatives acknowledged the excessive heat but still refused to accept responsibility is unacceptable. Based on my experience, I would not recommend this facility. Between the unexplained price increases, poor customer service, and questionable climate-control conditions, I cannot wait to move my belongings elsewhere. Rent at your own risk. ... Read more
    Jessica S. - 18 June 2026
    I am so appreciative of the patience and help I received from Kelsey!! She has gone over and beyond what customer service should be!! What an asset to your company, Kelsey is! So nice to see such dedication and pride in her work and customers!! Thank you!!! Thank you also for the affordable units offered!! ... Read more
    Candace W. - 21 January 2026
    Yeisha M. - 19 January 2026
    Sonnet who was working the front desk was very helpful. She walked us through the whole process of getting the app and she was very detailed in how everything works. She took the time to show us the different size units and where they were located for convenience . Definitely pleased with work in g with her . ... Read more
    Greg L. - 12 December 2025
    I rented a unit in Pensacola and Kelsey was so awesome at her job. She made sure I was happy with the unit and was extremely thorough with all documents and explaining details. I highly recommend Public Storage. ... Read more
    Peggy P. - 27 October 2025
    We all know how frustrating tech can be when things don't go the way you want them to. Had an issue with an access code and the site staff, in particular Sonnet, went above and beyond to sort it out. Want to thank her here for the help. ... Read more
    Mark C. - 2 October 2025
    10 out of 10 Very Deep, Nice and Wide. I loved every second being inside there. Affordable prices for a space that can accommodate everything I unloaded in there. With the amount of space that was leftover, my friends and I are coming back to unload more later. Thank You, Public Storage. ... Read more
    Marcus - 18 September 2025
    Jessica was very pleasant and helpful when we got there to pick up an auction unit that we purchased. I Was informed to bring back the lock from door when we were done emptying the unit, as well as another lock (w key) they place inside the auctioned off unit for the next person that ends up moving into it. Found that weird as units can sit empty for months before being rented out again, and if I was to return it from the unit the management placed inside it, why not wait till it's rented again and give that renter the lock and skip the extra steps (seemed common core math logic to me). Drive aisles were clean in comparison to most facilities we've been to, and the facility was clean based on office and what is seen on the cameras of the drive aisles. We got to our climate control access door and was met with a stifling blast of heat and smells of urine and rot. It was 91° today and we had to keep the door propped open to be able to withstand the heat coming from inside. The best part was the unit was 2nd in from the access door. Opened unit to see ceiling debris all over the contents inside from the hole in the insulation above as well as chew marks all over everything from rodents. Moving the 1st bag we found in left bottom corner a decayed rat alongside the tenant's cut lock and a chewed on bait pack used on rodents by facility. As a former property manager, when cutting the lock it falls straight down from where it hangs on the hasp on the far right side of unit, and it gets scooted in where it fell. This lock was on far left behind a big bag, telling me the facility knew of the rodent in that corner, and they covered it with a bag. A few more bags taken out revealed a 2nd (plumper) decayed rat in the upper left corner, along with fluids from decay surrounding the rat. When we brought the locks too the office after we were done emptying the unit, I informed Jessica if our discoveries of the the ceili hole and rats (and returning the rodents for them to dispose of!) and she did not seem surprised. I am definitely going to follow up with a professional to see if it's legal to knowingly sell an infested unit and not disclose any f this. I hope others have had better experiences than we did, this is by far the worst facility I've been to. I advise any tenants to check their insurance coverage (and probably increase it) as an insurance claim for loss of destroyed belongings stored is in your future. ... Read more
    Bethany V. - 21 August 2025
    i recently rented from this location & was pleasantly surprised. jessica helped me through the process of reserving a storage space, helped me with the size of the unit i needed & walked me through the app. she made the process easy, answered all my questions & was very helpful. the location was clean, secure & very well automated ... Read more
    jason s. - 8 June 2025
    Thank you Public Storage for having Kelsey available this morning & she was just the best! She gave me a tour of multiple units, showed patience as I was indecisive and helped me find a storage unit that would best fit my needs. She was kind, knowledgeable and I rented my unit for a great price ?? Thanks Kelsey for your help, I appreciate you! ... Read more
    Sheshona R. - 19 May 2025
    Ryan with public storage changed my view on the company. After a billing issue with the systematic algorithm Ryan called me and got everything squared away. Initially I was going to leave but after Ryan called me and was very thorough trying to keep my service I decided to stay. Thank You Ryan for the work that you put in for mine and my families convenience. ... Read more
    Stephon D. - 28 February 2025
    The communication is lacking, but after talking to Ryan today I am confident things will get better, Kelsi did the best she could to assist me with the knowledge she had and her customer service is amazing. I hope to see this facility flourish like it once did. ... Read more
    Cassie E. - 19 February 2025
    Louis S. - 12 February 2025
    I was once pleased with the company when it was called Simply Storage, but when a new name and owner ship took over it became a nightmare. Rats got into my two units and a lot of my things got destroyed that I have to replace with no help from this company. ... Read more
    Alice B. - 6 February 2025
    Tyeshia B. - 4 January 2025

    About this facility

    Located at 1835 East Olive Road in Pensacola, FL, this Public Storage facility offers a variety of unit sizes to accommodate small, medium, and large storage needs. Whether you’re storing household items during a move or need extra space for your business inventory, this facility provides flexible solutions to fit your requirements.

    This facility features climate-controlled units, an essential amenity in Pensacola’s humid climate to help protect sensitive items like furniture, electronics, and documents. Customers can also enjoy indoor access, drive-up access, and first-floor access, making it easier to move items in and out. For those needing to store vehicles, the facility offers parking and RV storage options. Multi-level storage with elevators ensures comfort and convenience, while advanced security cameras and an onsite manager provide added peace of mind.

    This location goes a step further by offering moving supplies for purchase, truck rentals, and the convenience of online payment and credit card acceptance. It’s an ideal choice for residents and businesses in the Pensacola area looking for secure, accessible, and hassle-free storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Ferry Pass, broken down by size.

    Small $61/mo
    Location minimum Location maximum
    $33/mo $89/mo
    Medium $106/mo
    Location minimum Location maximum
    $85/mo $173/mo
    Large $207/mo
    Location minimum Location maximum
    $72/mo $351/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    48

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    69

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 48, Bike Score®: 69

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Walgreens

      Services 0.06 miles

    • Mr. Taco Fresh Mexican Grill

      Food & Drinks 0.1 miles

    • Shell

      Services 0.13 miles

    • Food Mart

      Grocery Stores 0.13 miles

    • Arby's

      Food & Drinks 0.14 miles

    • Captain D's

      Food & Drinks 0.14 miles

    • Taco Bell

      Food & Drinks 0.16 miles

    • McDonald's

      Food & Drinks 0.16 miles

    • CVS Pharmacy

      Services 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1835 East Olive Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1835 East Olive Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1835 East Olive Road for specific restrictions and recommendations.

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