Public Storage - 399 Brent Lane, Pensacola, FL 32503

4.7/5 - 527 Reviews
Location:
399 Brent Lane, Pensacola, FL 32503
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 399 Brent Lane, Pensacola, FL 32503

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $83/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $66/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $81/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $76/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $163/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $146 - $179/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Keyless Unit Access
    • First Floor Access
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    527
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Bernard E. - 10 June 2026
    Kaylor - 10 March 2026
    So far, so good, 24 hour access, seems pretty secure, and they seem to treat customers like customers rather than a nuisance. And affordable also. So yeah I would say 4.5 - 5 stars for sure. Only complaint is that the road after the access gate looks like your about to drive off a cliff but that's just me being picky considering it's not a cliff, just a 10 foot drop... Kidding! it's fine! just gotta have faith and trust that the road is there. ... Read more
    KELLEN W. - 5 March 2026
    Allison M. - 20 February 2026
    Nolan S. - 31 January 2026
    Bernard is employee of the year! Public storage how do we make this happen. I have had 32 storage units in the past 2 years and Bernard has went above and beyond to help and explain everything to us in a way that is amazing. Read my reviews I tell it as honest as I can and don’t sugar coat anything. Public storage is lucky to have Bernard as an employee. ... Read more
    Chris B. - 22 November 2025
    Bernard is extremely helpful, professional, and polite and a wealth of information. He made my move back in August extremely seamless and easy for me, answered all of my questions and even offered to come meet me at a location regarding sizing for the units. I really appreciate him and all his efforts. ... Read more
    De'Marquise H. - 8 October 2025
    Bernard at public storage was very kind and polite and respectful. He definitely made our first experience at public storage one we would not forget.. awesome worker and explains everything from the breakdown cost to the rules of the units ... Read more
    Sierra E. - 30 September 2025
    Wilhelmina H. - 21 August 2025
    Barbara B. - 4 August 2025
    Cayla B. - 1 August 2025
    Bernard, the new onsite manager at Brent Lane took excellent care of me in a last minute “need to rent” situation. Even though it was at the last minute of the business day, he took time to listen to my situation and help me with what I needed for last minute storage space. I am very pleased with the service I received on the midst of chaos. ... Read more
    Steven O. - 23 July 2025
    Very unprofessional business,employee that got me the storage didn’t know what she was doing. My account was put on auto pay and was over charged no refund. Was only there 2 days and a lock was put on my storage. I waited there from 9:30 am till 3:00 pm and some lady finally showed up. I closed my account that day. If try to call the business and push buttons it won’t direct you to anything. Horrible atmosphere ... Read more
    Roscoe P. - 5 April 2025
    Susan M. - 5 April 2025
    Kimberley L. - 1 March 2025
    Jean S. - 13 February 2025
    Check on your stuff and remove everything immediately. It is not real walls inside the units ,It's cardboard. I went back to find More than half of my stuff stolen I had to file a police report. ,and the insurance is only going to pay back $5000 If i'm lucky and I don't even know when that's going to happen. When there was more than that in there, . I was in unit 149 the people behind me broke through the wall which is just 2 pieces of cardboard so they just had to push it through and proceeded to steal stuff out of there anybody that is on the side of them should check their storage units. To make sure they've not had anything stolen. ... Read more
    Thelast G. - 26 February 2024

    About this facility

    Located at 399 Brent Lane in Pensacola, FL, this Public Storage facility offers a variety of storage solutions with small, medium, and large units to meet different needs. Roll-up doors provide easy access to your belongings, while features like drive-up access and first-floor access make loading and unloading hassle-free.

    Designed to handle the challenges of Pensacola's humid climate, this facility includes climate-controlled units, ensuring sensitive items like furniture, electronics, and documents stay safe from heat and moisture. Enhanced security is a priority, with security cameras, a gated perimeter, and keyless unit access for added peace of mind. An onsite manager is available to address any needs, and contactless renting makes the process convenient and straightforward.

    This facility also offers retail options for moving supplies, and online payment is accepted for added flexibility. Whether you’re storing personal items or business inventory, this Public Storage facility stands out for its accessibility and customer-friendly amenities.

    Price comparison

    See how this facility's unit prices compare to others in Brent, broken down by size.

    Small $75/mo
    Location minimum Location maximum
    $26/mo $83/mo
    Medium $79/mo
    Location minimum Location maximum
    $49/mo $178/mo
    Large $155/mo
    Location minimum Location maximum
    $57/mo $310/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    52

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 52, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • MEREFA, LLC

      Grocery Stores 0.06 miles

    • Reynold's Automotive

      Services 0.09 miles

    • Sports Center

      Recreation & Entertainment 0.3 miles

    • Orangetheory Fitness Pensacola

      Recreation & Entertainment 0.34 miles

    • Four Winds

      Food & Drinks 0.36 miles

    • Swim Center

      Recreation & Entertainment 0.39 miles

    • Varsity

      Food & Drinks 0.46 miles

    • Chick-fil-A

      Food & Drinks 0.46 miles

    • Papa John's

      Food & Drinks 0.46 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 399 Brent Lane is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 399 Brent Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 399 Brent Lane for specific restrictions and recommendations.

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