Storage Rentals of America - 1620 North Congress Avenue, West Palm Beach, FL 33401

4.7/5 - 332 Reviews
Location:
1620 North Congress Avenue, West Palm Beach, FL 33401
Office hours:
  • Mon-Fri: 9:30 a.m. - 5:30 p.m.
  • Sat: 9:30 a.m. - 4 p.m.

Storage Rentals of America - 1620 North Congress Avenue, West Palm Beach, FL 33401

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $97/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $329/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator First Floor Access
    $207/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $186/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $149/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    332
    Number of reviews

    Read some helpful reviews of Storage Rentals of America, shared by real renters with genuine experiences and honest opinions.

    Kehlani L. - 14 July 2026
    Ariana S. - 9 January 2026
    I have been renting a 10x10 (Medium) storage unit from 3/16/2024. I wanted to update my billing information on 12/17/2025, so I logged into my account on the website to update. I received an error message and couldn't see any details of my account on any tab (see error message photo below). I tried again the next day and still received the same error message. I called the number listed and sent messages through the chat to try to resolve this error message and was supposed to receive a call back from their web support per multiple people. I finally tried accessing my account from my cell on 12/23/2025 and was able to see my account information and update the billing from there, but the website is still not working on my desktop or tablet (Edge or Chrome) as of 1/8/2026 so... 3 weeks now. And I'm not sure how long it wasn't working before I noticed it since I'm on autopay and don't try to log in often. I HAVE YET TO RECEIVE ANY FOLLOW UP COMMUNICATION FROM WEB SUPPORT, FROM THE PROPERTY MANAGER, OR ANY OF THE OTHER SUPPORT TEAM I SPOKE WITH ON 12/18/2025, 12/19/2025, 12/22/2025, 12/23/2025 (in total 9 calls/chat threads). I am tired of following up and having someone submit "escalation tickets" that apparently just sit or go nowhere. This is a nationwide company with a nationwide website, correct? How is this even possible to not have a working website to access your account from a computer? In addition to this lack of communication to fix a website to simply access my account, I just received a rent increase notice in the mail. After the first year my rent went up $42. It then went up again 5 months later by another $57. Now it is going up again by another $50. My rent has DOUBLED from mid 2024 to next month (February 2026). I haven't needed a storage unit before and I'm not an expert but that seems a bit excessive for increases on a storage unit. I am also a bit concerned about safety and security. When I went to get something out of my storage unit one evening, I saw someone's unit in the same row as me with feet sticking out of the bottom. It was late and close to closing time, so I believe someone was going to spend the night in their unit (which is obviously better than their van or the street for them) but that raises concerns about the security of the place late evening / overnight. ... Read more
    Kirsten C. - 8 January 2026
    The staff is very nice and helpful but 3 months in, a $55 month rate increase? While purchasing a unit a couple was there and I asked them about increases and they hadn’t had one in a year, said they were very good also had a large unit, so seems like they are selective for increases? Seems a bit shady so I wouldn’t call it a good experience. ... Read more
    Allyn K. - 30 September 2025
    This a great place for renting a storage. Very clean and well maintained and the people are friendly and welcoming, polite, especially Mr.. Jared, he went above and beyond attend to my needs of renting a unit. This place is very awesome. You hardly meet people that is kind overall a great place ... Read more
    Carsetra B. - 28 August 2025
    George A. - 5 August 2025
    I have been looking to transfer storage facilities in the PB area for quite some time however I’ve not been pleased with some places I’ve visited I went in to Storage Rentals of America based on the property’s location and the first thing I noticed upon arrival was the property’s cleanliness. I entered the office and introduced myself speaking with both Donna and Mimi about the security, climate conditions, sizing and cost of their units. I was very pleased with their level of professionalism and knowledge based on what I told them I would be storing in a unit and because of my experience with them was excellent upon my return to Florida at the years end I will be relocating my property to this facility. I would recommend anyone who is looking for a place to store their property contact these people first. ... Read more
    Eden R. - 15 June 2025
    I am very happy with the service. I am getting from Storage Rentals Of America in West Palm Beach Florida! I have always felt good about storing my belongings at this particular location and the staff Has always been friendly and Helpful!! ... Read more
    Caroline D. - 8 April 2025
    Got wonderful customer service from Ms. Mya, who was able to answer all pur question and show us what we needed with a smile even when also dealing with an antagonizing, rude tenet who was yelling at her. Very impressed with her composure under pressure as well as her breadth of information, easy communication, and personable nature. ... Read more
    Lydia M. - 8 March 2025
    Regina B. - 6 February 2025
    I just wanted to say that Bryan is amazing. The property is extremely clean and gives world class service! He walked me through step by step and I felt like my things was very secure. Bryan was a Very professional and enthusiastic. You can tell he Loves his job which made me feel like I could Trust him. ... Read more
    Angelina - 24 January 2025
    steven F. - 22 December 2024
    I've used this storage facility for a number of years, but wanted to downsize my unit and save money. Bryan , the new property manager ,was so incredibly helpful!!! On the spot, he was able to find a few units at much better prices for us to view. We chose a new one right away, and within minutes our transaction was completed. His primary goal was to accommodate OUR needs- professionally, efficiently and pleasantly. He works alongside Donna, who has been there for many years, and has always been so helpful!! The facility is clean and safe, but most importantly Bryan and Donna offer great customer service! ... Read more
    MNF - 5 November 2024
    Not a good experience, I called and pay for the unit over the phone... I asked if they had any special like first month free and they told me yes. So i paid over the phone. At the time i was at the storage,they change my storage number and i notice that they still in construction... Dust every where... NOT GOOD!!! If you work in construction...Perfect place,but if you have like house items.. Art etc... NOT GOOD ... it will be cover with dust. I ask the manager if i could leave and get a refund and they told me No. Finally i have to wait 3 weeks to get a refund of $12 dollars. NOT a good place They can keep my money but ill be happier in a better storage without dust and rude people. ... Read more
    francisco C. - 7 January 2022

    About this facility

    Located at 1620 North Congress Avenue, this Storage Rentals of America facility in West Palm Beach offers a variety of small, medium, and large units to meet your storage needs. With climate-controlled units, it’s an excellent choice for protecting your belongings from Florida’s high humidity and heat. The facility also features indoor access, with elevators and first-floor access for added convenience in this multi-level property.

    Safety and ease are top priorities at this location. Equipped with security cameras and an onsite manager, you can store your items with confidence. For added flexibility, the facility offers contactless renting and accepts online payments, making the rental process smooth and modern. If you’re moving, retail supplies are also available onsite to simplify your packing.

    This facility is ideal for residents or businesses in West Palm Beach looking for secure, climate-protected storage with modern conveniences and excellent accessibility.

    Price comparison

    See how this facility's unit prices compare to others in West Palm Beach, broken down by size.

    Small $102/mo
    Location minimum Location maximum
    $10/mo $428/mo
    Medium $218/mo
    Location minimum Location maximum
    $74/mo $515/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    49

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    26

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 49, Transit Score®: 26, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Gap Factory

      Shopping 0.2 miles

    • Banana Republic

      Shopping 0.2 miles

    • Under Armour

      Shopping 0.21 miles

    • American Eagle Outfitters

      Shopping 0.21 miles

    • Michael Kors

      Shopping 0.21 miles

    • Zaxby's

      Food & Drinks 0.22 miles

    • Häagen-Dazs

      Food & Drinks 0.23 miles

    • The Madre's Mexican Fresh

      Food & Drinks 0.24 miles

    • Auntie Anne's

      Food & Drinks 0.25 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1620 North Congress Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 5:30 p.m., Sat: 9:30 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Rentals of America - 1620 North Congress Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1620 North Congress Avenue for specific restrictions and recommendations.

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