Public Storage - 5491 Westmoreland Plaza, Douglasville, GA 30134

4.7/5 - 506 Reviews
Location:
5491 Westmoreland Plaza, Douglasville, GA 30134
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 5491 Westmoreland Plaza, Douglasville, GA 30134

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $61/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $51/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $18/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $161/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $110/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $287/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $168/mo
    10x20 Self Storage 200 Sq. Ft.
    $85/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    506
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I have been a tenant and auction buyer for SEVERAL years. This location was very pleasant and accommodating. Spoke to Rachel who was not sure when it came to certain questions I had, but she had no problems with making calls & getting back to me with the answers to my questions. I also spoke to Quinn multiple times who clearly understands "customer service ". I am not sure how long he has been there, but clearly his position was earned from hard work and from making sure he does his best to assist his customers while following the Public Storage guidelines. I suggest anyone in that area who is considering renting a unit from another storage company to give Quinn a shot before signing on the dotted line. Thank you so much for all your help Team! ... Read more
    SMOOTH A. - 5 June 2026
    Quint is the most helpful and informative representative of public storage that I’ve have to pleasure of meeting since opening my 1st PS account. Made the process simple and the easy to understand. Thank you ... Read more
    Amor M. - 17 January 2026
    Latanya M. - 8 October 2025
    Very quite area and wide driveway. I have couple of units here and sometime i use my box truck which is 20 feet and i always in and out without any hurdles. Best part is customer service at the front office is amazing. Love to go there and will keep my items stores here as long as i can. Online prices are great too. ... Read more
    Riaz M. - 17 September 2025
    Ms. Tricha was more than a pleasure to speak to today. I was in severe panic due to an issue that was out of my control. Not only was she reassuring, but she effectively resolved my issue. I truly cannot thank you enough. Her service is a 10 out of 10. ... Read more
    Odyssey R. - 25 August 2025
    I arrived at the duralee location to purchase a unit which was too small to accommodate my situation at hand. I then drove over to the Westmoreland location to rectify a larger unit sale. Tricia Collin’s greeted me with kindness and helped me along my process. Although things might have been confusing she assured me that this process is easy and smooth. I thank her kindly for the opportunity and will refer any business I can to Public storage. ... Read more
    Bob T. - 24 August 2025
    Chandra H. - 9 August 2025
    Trisha is the best!!! She communicates everything to you so there is no confusion on what you're paying for. She went out of her way today to help me and made sure I understood everything that going on with my account today. I truly appreciate this angel in disguise. P.s the inside of the store and property was clean and organized. Would definitely recommend this property to anyone in need of a storage space. ... Read more
    Dawanna H. - 9 August 2025
    I just took my stuff out of my unit I went to check and a lot of my stuff had mold growing on it also it seems very unsafe at night the gate at the back of the property is not secured so anyone can just walk right in on you. If you like mold growing on your clothes and belongings then this is the place for you but not me I'm having to spend the day washing everything cause it smells like it came out of a basement. ... Read more
    Robert H. - 6 August 2025
    Sharonae R. - 2 August 2025
    I called last month because my rate was going up after a year and I was told it would change April to call back then and they could help me lower my rate for April. I called back this month april and was told I couldnt get help for this months rate because the month has already started. I feel that isn’t right at all if I called last month about it and was told to call back this month. I need someone from corporate to call me ... Read more
    Felicia J. - 3 April 2025
    Jami M. - 28 March 2025
    I visited this location recently and the property manager was very friendly and helpful. I came in looking for a particular size unit to rent. She showed me all she had but unfortunately didn’t have what I needed available. Even though I was not able to get a unit she took her time to help me and the customer service was amazing. I really appreciate her assistance and I would recommend her location to everyone. Thanks again Jazaria! ... Read more
    Dewayne C. - 28 March 2025
    I just wanted to say the manger Elaine Hammock was great. Very understanding on what I needed, very helpful and respectful. If I ever need another storage in Douglasville she will be the one I'm going to. I couldn't ask for better customer service. Thank you ... Read more
    James T. - 26 January 2025
    Absolutely amazing! The manager Elaine was so nice! I wasnt sure what would best suit my needs as I have never rented a storage unit before. She was very knowledgeable and helpful! So nice to see that customer service is still important to some companies! I will definitely be renting a unit in the near future! ... Read more
    alyson k. - 14 January 2025

    About this facility

    Conveniently located at 5491 Westmoreland Plaza, this Public Storage facility in Douglasville, GA, offers a variety of unit sizes, including small, medium, and large, to suit a range of storage needs. All units are equipped with roll-up doors, providing easy access and maximizing interior space. This facility is ideal for residents and businesses in Douglasville seeking flexible storage solutions.

    Designed with customer convenience in mind, this facility features drive-up access for hassle-free loading and unloading, as well as first-floor access for added ease. The property includes parking and RV storage, making it an excellent choice for those with vehicles, boats, or recreational vehicles. Security is a priority here, with security cameras and an onsite manager ensuring the property is monitored. Gated entry and keyless unit access provide an extra layer of protection and accessibility.

    This facility accommodates modern needs with contactless renting, online payments, and credit card acceptance for seamless transactions. For those in the process of moving, a retail section is available to purchase essential supplies. With its exceptional features and customer-friendly approach, this Public Storage facility is perfect for anyone in Douglasville seeking secure, convenient, and accessible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Douglasville, broken down by size.

    Small $43/mo
    Location minimum Location maximum
    $18/mo $163/mo
    Medium $136/mo
    Location minimum Location maximum
    $57/mo $291/mo
    Large $180/mo
    Location minimum Location maximum
    $85/mo $710/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    18

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    21

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 18, Bike Score®: 21

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Days Inn by Wyndham Douglasville-Atlanta-Fairburn Road

      Services 0.07 miles

    • Comfort Inn

      Services 0.11 miles

    • Americas Best Value Inn Douglasville

      Services 0.21 miles

    • Quality Inn near Six Flags

      Services 0.25 miles

    • Econo Lodge Inn & Suites

      Services 0.32 miles

    • QuikTrip

      Grocery Stores 0.34 miles

    • Dunkin'

      Food & Drinks 0.38 miles

    • Pizza Hut

      Food & Drinks 0.4 miles

    • RaceTrac

      Grocery Stores 0.44 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 5491 Westmoreland Plaza is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5491 Westmoreland Plaza, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5491 Westmoreland Plaza for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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