Storage First - 2477 Fairburn Road, Douglasville, GA 30135

4.5/5 - 244 Reviews
Location:
2477 Fairburn Road, Douglasville, GA 30135
Office hours:
  • Mon-Tue: 9 a.m. - 5:30 p.m.
  • Thu-Fri: 9 a.m. - 5:30 p.m.
  • Sat: 9 a.m. - 3 p.m.
(770) 942-2525

Storage First - 2477 Fairburn Road, Douglasville, GA 30135

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $74/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $74/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $87 - $94/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $69/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $166/mo
    10x15 Self Storage 150 Sq. Ft.
    $157/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $123 - $147/mo
    10x10 Self Storage 100 Sq. Ft.
    $99/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $409/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $232/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    244
    Number of reviews

    Read some helpful reviews of Storage First, shared by real renters with genuine experiences and honest opinions.

    N2ITGOD32 G. - 5 June 2026
    Dominque was very kind and friendly. He helped us pick the best storage unit for our needs. We definitely recommend Storage First for anyone looking to store your items in a clean and good location in Douglasville. ... Read more
    Malia F. - 2 March 2026
    Man, Customer service is still alive and kicking!!! Came in today to get a storage unit.. and without a doubt. Dominic is 100% on point.. Everything was simple and easy.. no pressure about anything, just very friendly, open and Customer service minded.. Thanks D!! ... Read more
    Kevin J. - 13 December 2025
    First time at this facility. And I absolutely loved the customer service that "I" experienced. I was contacted about 30 minutes after placing my reservation by the sweetest young lady. And soon after that call. A young man by the name of Dominic called me just to make sure that I had everything I needed before I got there and that I would be well taken care of upon arrival. He was simply the nicest and most down to earth, understanding my situation person ever. Awesome Customer Service from everyone. The young lady that was training on that day was so helpful and understanding as well. Thanks to everyone for such a smooth experience!! I Love it here?? ... Read more
    Sonya L. - 21 September 2025
    First time at this facility. And I absolutely loved the customer service that "I" experienced. I was contacted about 30 minutes after placing my reservation by the sweetest young lady. And soon after that call. A young man called me just to make sure that I had everything I needed before I got there and that I would be well taken care of upon arrival. He was simply the nicest and most down to earth understanding my situation person ever. Awesome Customer Service from everyone. The young lady that was training on that day was so helpful and understanding as well. Thanks to everyone for such a smooth experience!! I Love it here?? ... Read more
    Sonya L. - 31 August 2025
    Horrible experience 3 years stored. Dominique either doesn't answer my calls and when he does he is extremely unprofessional with every interaction very disrespectful.. I see numerous accounts of people stating that arrangements were made with them on several occasions; thats not been the case for me i was told that arrangements were not allowed at the location. I spoke with Sarah as well; she wasn't giving good customer service either it was just a dry unconcerned; My manager is aware and will call you back. As if they are more concerned with covering one another back than they are with providing value to me as a long time customer. When calling i don't get an answer and I've been waiting for a response from corporate since November of 2024 it's now February of 2025 Back again its now August 2025, each time Dominique gets a new manager he goes back to not being able to accept my payment. I made a payment of $300.00 two weeks ago. 7/24/25 My balance was $507.00 at the time of payment I call today to pay the remaining balance and I'm being told that my bill is $640.00 and the full amount had to be paid to take it out of auction I'm like I thought we already crossed this barrier. A new bill isn't due until August 20th which is 6 days away so why am I being charged an additional $340 outside of what was due two weeks ago if it's not a new bill. She goes on to say it's late fees.. Okay so why wasn't this apart of the conversation 2 weeks ago when the $300 was paid. I'm like what is going on here sounds like. Theft to me.. who would add $340 to a client bill that just made a payment of $300 on a $500 bill that like finding away to take away the progress just made only two weeks ago as arranged. I'm exhausted with the service. Dominique is the problem here you had a good manager and as he stated oh yeah they took her off my store. I have a new manager with the same name; except hers is spelled differently; Ebony is the best yall have yet Yall transfer her.I surely its hope not because of Dominic.. And he gets to stay he needs to be fired. These are frivolous charges I don't appreciate being overcharged like that those fees need to be removed that is theft. My balance should still be at $207 not $640.00 within two weeks after making the verbal arrangement with Dominic to pay the remaining balance before the next bill is due. This is obvious discrimination. SHOULD BE CRIMINAL CORPORATE THEFT. ... Read more
    Shanel B. - 15 August 2025
    Cheryl T. - 4 March 2025
    Horrible experience 3 years stored. Dominique either doesn't answer my calls and when he does he is extremely unprofessional with every interaction very disrespectful.. I see numerous accounts of people stating that arrangements were made with them on several occasions; thats not been the case for me i was told that arrangements were not allowed at the location. I spoke with Sarah as well; she wasn't giving good customer service either it was just a dry unconcerned; My manager is aware and will call you back. As if they are more concerned with covering one another back than they are with providing value to me as a long time customer. When calling i don't get an answer and I've been waiting for a response from corporate since November of 2024 it's now February of 2025 ... Read more
    Shanel B. - 24 February 2025
    Show O. - 25 January 2025
    I thoroughly enjoyed working with Shannon. She could do a training on Customer Service. She was the ultimate professional.She was more than willing to show me around and answer my questions. I promise I do not know her, but corporate should give her a raise or at least a bonus because she is a very good representative of the company! As a result, I decided to go with Storage First. I went on line to make my reservation and pay my first month payment. I found their website and reservation system easy to maneuver. The only frustration that I encountered was the "Chat" option kept popping up. Other than that small issue, my initial experience with Storage First was very positive. Scott Merritt ... Read more
    Chaz B. - 31 December 2024
    Have had a pleasant experience until now. Have been trying to talk to someone on the property for 2 days now. Called the number and someone at another location answers and can not help with problem. They say that we will be called by somebody at the location who can help. Have been waiting for that call for two days now with no results. my unit is 3012. After talking with another unhelpful call center person, finally talked with Dominic at the site and as usual he was very helpful and the problem was resolved very quickly. ... Read more
    Claude P. - 13 June 2024

    About this facility

    Located on Fairburn Road in Douglasville, GA, this Storage First facility offers a wide selection of storage units in small, medium, and large sizes to suit a variety of needs. With climate-controlled units, this facility is ideal for protecting your belongings from Georgia's humid summers and fluctuating temperatures. The availability of both indoor access and drive-up access adds flexibility, allowing customers to choose the most convenient option for their storage requirements.

    This facility stands out with its secure and user-friendly features, including a gated entrance, security cameras, and an onsite manager for added peace of mind. For those seeking convenience, the facility offers contactless renting, online payment options, and accepts major credit cards. Customers also benefit from moving amenities such as packing supplies available for purchase and truck rentals to simplify the moving process.

    Whether you're decluttering your home, transitioning between residences, or need extra space for business inventory, this Storage First facility combines security and convenience to meet a wide range of storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Douglasville, broken down by size.

    Small $76/mo
    Location minimum Location maximum
    $18/mo $163/mo
    Medium $136/mo
    Location minimum Location maximum
    $57/mo $291/mo
    Large $321/mo
    Location minimum Location maximum
    $85/mo $710/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    30

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    33

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 30, Bike Score®: 33

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Publix

      Grocery Stores 0.44 miles

    • Walgreens

      Services 0.46 miles

    • Citgo

      Services 0.47 miles

    • McDonald's

      Food & Drinks 0.49 miles

    • Wells Fargo

      Services 0.49 miles

    • Ellianos Coffee Co

      Food & Drinks 0.49 miles

    • Zaxby's

      Food & Drinks 0.51 miles

    • RaceTrac

      Services 0.54 miles

    • Rite Aid

      Services 0.56 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2477 Fairburn Road is accessible during regular access hours, typically Mon-Tue: 9 a.m. - 5:30 p.m., Thu-Fri: 9 a.m. - 5:30 p.m., Sat: 9 a.m. - 3 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage First - 2477 Fairburn Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2477 Fairburn Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (770) 942-2525