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Public Storage - 4100 Waialae Avenue, Honolulu, HI 96816

Self Storage
4.8/5 - 421 Reviews
Location:
4100 Waialae Avenue, Honolulu, HI 96816
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Keyless Unit Access
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.8/5 - 421 Reviews

Read some helpful reviews of Public Storage at 4100 Waialae Avenue, shared by real renters with genuine experiences and honest opinions.

Doc M. - 10 October 2025
Kathy was super helpful when I had trouble getting a new unit after booking a unit in the wrong storage office (there are two on Waialae). She even showed me an available unit before leasing. Great service with a smile. ... Read more
Tanisha S. - 27 September 2025
Sandy A. - 2 September 2025
Jason H. - 3 August 2025
Jeff A. - 19 July 2025
Kawika L. - 1 May 2025
Meg B. - 18 December 2024
The storage area worked out fine. But the office doesn’t have anyone there most of the time. So if you need assistance, you have to call customer support and it is very difficult to get to a person to talk to. ... Read more
Chuck A. - 11 December 2024
J E. - 30 November 2024
This location deserves one-star due to my interaction with the phone service rep designated for the Kahala location. I say phone because no one was there when I appeared in-person, despite showing up at noon during the listed business hours. The service rep on the phone stated if you’re looking to reserve a unit, you MUST book ahead of time online first. However, this conflicts with what I am being told by other service reps at locations in Kapiolani and Dillingham. Every service rep told me that if I made a reservation online, then I am ONLY locking in the “online rate”, NOT the locker / storage unit itself. The locker / storage unit would be assigned to me randomly. We want to see the units in-person to get a look-and-feel of the available units and facility before making a commitment. Overall, the customer service over the phone was VERY passive and unhelpful. I kept getting cut off and referred to further services online, while trying to get my name and phone number. I left the call very frustrated as I was able to view the available units in the other locations. I am especially frustrated with the lack of in-person service during their business hours. ... Read more
Kimmie C. - 17 November 2024
I needed assistance with finding a storage unit on short notice and was very stressed out. As a business owner, I was impressed by the quality customer service I received. When touring the units, Rose provided excellent customer service and was very helpful. With my experience, I would recommend the Waialae branch to my friends and family. Thank you Public Storage for employing individuals like Rose that genuinely care about helping customers. ... Read more
Paula U. - 25 August 2023

Overview

Located at 4100 Waialae Avenue in beautiful Honolulu, HI, this Public Storage facility offers small units to meet your storage needs, whether you're decluttering your home or storing seasonal items. The facility is well-suited for Honolulu residents, where compact living is common, and extra storage space is always in demand.

This Public Storage facility features climate-controlled units, ideal for protecting your belongings from Honolulu's warm, humid climate. With indoor access and multi-level storage, you can conveniently store your items while keeping them shielded from the elements. The addition of drive-up access makes loading and unloading a breeze. For added ease, contactless renting is available, allowing you to secure a unit online without visiting the facility in person. A security camera system and an onsite manager ensure peace of mind by maintaining a watchful eye on the premises at all times.

The facility offers parking for vehicle storage and accepts credit cards for payment, along with the convenience of online payment options. If you're planning a move, on-site retail availability for packing supplies provides an excellent one-stop solution. With its comprehensive features and prime location, this facility is a great choice for individuals and families in Honolulu who need a secure, accessible storage option.

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 4100 Waialae Avenue has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, Keyless Unit Access, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!