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Public Storage - 4100 Waialae Avenue, Honolulu, HI 96816

4.9/5 - 441 Reviews
Location:
4100 Waialae Avenue, Honolulu, HI 96816
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 4100 Waialae Avenue, Honolulu, HI 96816

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $251/mo
    7.5x9 Self Storage 68 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $374/mo
    7.5x9 Self Storage 68 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $323/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $296/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $246/mo
    5x9.5 Self Storage 48 Sq. Ft.
    Climate-Controlled Elevator Swing
    $212 - $246/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $276/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $182/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $171/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $113/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $830/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $617/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $561/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $900/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    441
    Number of reviews

    Read some helpful reviews of Public Storage, 4100 Waialae Avenue, Honolulu, HI 96816, shared by real renters with genuine experiences and honest opinions.

    I received the greatest help and customer service from the staff, especially Tad and the district manager. I'm in a wheelchair and have been having a hard time managing my storage and Tad really took care of me and made me believe in Public Storage. I will forever trust Public Storage with my storage needs because of the help and guidance I received. Thank you ... Read more
    Dominic N. - 3 October 2026
    Had a great experience looking at storage units today with Tad.. He was incredibly positive, friendly, and genuinely happy to help. Even though he was the only one working, he was very patient and took the time to show us several different units. He answered all of our questions and never made us feel rushed. His great attitude and welcoming personality definitely left us feeling positive about renting from Public Storage. Great customer service! ... Read more
    Kaleo L. - 2 October 2026
    Rustin at the front is awesome ! I had horrible experience with extra space storage in Hawai’i Kai . Got stuck in their elevator while trying to bring my stuff in towards close . None of the buttons worked even after being prompted by the support folks using the call button. Went looking for other 24 hour access locations with management support for emergencies after hours at U-Haul and Extra Space Storage , none of them have both of those . None have management support after hours for emergencies (at least they didn’t say this - the reps I talked to attempted to blame me for the equipment safety issue since I came close to close ). Rustin got my transaction finished to my unit and managed to listen to all my grievances with neutral , professional response within a short time . It’s hard to find honest management that can be transparent and take accountability . He gained my confidence in storing my things very quickly within my first visit. A call that I got from them since I made a same day reservation was positive and friendly welcoming me in. Spent $900 today , pricey but worth it for my move with competent staff ! Give him a raise ! (I heard he’s getting promoted , so good job being ahead on the pay raise - but yall better keep showing him appreciation! You have an amazing employee that goes above and beyond and that’s hard to come by . ) Aloha ain’t dead ! Mahalo nui loa ... Read more
    Goddess - 31 July 2026
    I signed up for a unit at the Waialae Public Storage. It went so smooth and I had zero issues. Kathy assisted me on both days and she will be missed when she moves away. She is very efficient, knowledgeable, and friendly. The facility is very clean. ... Read more
    Kehau o. - 2 July 2026
    ?????????? As someone who’s from here, I just wanted a storage spot that was simple, safe, and drama-free and Kaimuki Storage really delivered. The first thing I noticed was how clean everything is. You can tell they actually care about the space and keep it well maintained, which isn’t always the case with storage places. It feels organized, respectful, and not like one of those spots where people are hanging around or turning it into a homeless pit stop. They’re family-owned, and everyone is genuinely nice and easy to talk to. Communication goes a long way with them. If you’re upfront and respectful, they’re the same right back. That kind of mutual respect is big for me. The hours are a little limited, but honestly, I don’t mind. It keeps things more secure and low-key, and you don’t have random people coming in and out all day. If you’re looking for a clean, trustworthy place to store your stuff without all the nonsense, this is definitely a solid choIce. ... Read more
    Oahus F. - 5 June 2026
    Paris is truly a lifesaver for this company... she was able to get me into the last unit in the size and location I needed, and with satisfactory explaination of the rental policy and fees. She answered every inquiry I had with a smile, without feeling rushed (it was already past the end of her shift, and was dealing with a migraine). She was still just as courteous and efficient until I walked out the door 10-15 minutes later. She's the gold- standard for making happy customers ?? These days competent employees who are physically present to assist customers are PRICELESS. I appreciated her assistance today (she won back a customer who could've easily gone to your competitor for a higher rate). ... Read more
    C C. - 29 May 2026
    Doc M. - 10 October 2025
    Kathy was super helpful when I had trouble getting a new unit after booking a unit in the wrong storage office (there are two on Waialae). She even showed me an available unit before leasing. Great service with a smile. ... Read more
    Tanisha S. - 27 September 2025
    Sandy A. - 2 September 2025
    Jason H. - 3 August 2025
    Jeff A. - 19 July 2025
    Kawika L. - 1 May 2025
    Meg B. - 18 December 2024
    The storage area worked out fine. But the office doesn’t have anyone there most of the time. So if you need assistance, you have to call customer support and it is very difficult to get to a person to talk to. ... Read more
    Chuck A. - 11 December 2024
    J E. - 30 November 2024
    This location deserves one-star due to my interaction with the phone service rep designated for the Kahala location. I say phone because no one was there when I appeared in-person, despite showing up at noon during the listed business hours. The service rep on the phone stated if you’re looking to reserve a unit, you MUST book ahead of time online first. However, this conflicts with what I am being told by other service reps at locations in Kapiolani and Dillingham. Every service rep told me that if I made a reservation online, then I am ONLY locking in the “online rate”, NOT the locker / storage unit itself. The locker / storage unit would be assigned to me randomly. We want to see the units in-person to get a look-and-feel of the available units and facility before making a commitment. Overall, the customer service over the phone was VERY passive and unhelpful. I kept getting cut off and referred to further services online, while trying to get my name and phone number. I left the call very frustrated as I was able to view the available units in the other locations. I am especially frustrated with the lack of in-person service during their business hours. ... Read more
    Kimmie C. - 17 November 2024
    I needed assistance with finding a storage unit on short notice and was very stressed out. As a business owner, I was impressed by the quality customer service I received. When touring the units, Rose provided excellent customer service and was very helpful. With my experience, I would recommend the Waialae branch to my friends and family. Thank you Public Storage for employing individuals like Rose that genuinely care about helping customers. ... Read more
    Paula U. - 25 August 2023

    About this facility

    Located at 4100 Waialae Avenue in Honolulu, HI, this Public Storage facility offers a variety of unit sizes, including small, medium, and large options, to suit your storage needs. With unit features such as roll-up doors, swing doors, and climate-controlled units, this facility is well-equipped to protect your belongings from the island's warm and humid climate. The inclusion of elevators and first-floor access makes moving items into and out of your unit more convenient.

    This facility boasts a wide array of property features, including indoor access, drive-up access, and multi-level storage, catering to a variety of storage preferences. For added peace of mind, the property provides robust security measures such as security cameras and an onsite manager, ensuring that your items are safe and secure. The parking options are ideal for storing vehicles, and the keyless unit access simplifies entry to your belongings.

    With convenient amenities like contactless renting, online payment, and a retail shop for moving supplies, this facility is designed to make the storage experience hassle-free. Whether you're relocating, downsizing, or in need of extra space, this Public Storage facility is a reliable choice for residents and businesses in Honolulu.

    Price comparison

    See how this facility's unit prices compare to others in Oahu, broken down by size.

    Small $244/mo
    Location minimum Location maximum
    $27/mo $556/mo
    Medium $669/mo
    Location minimum Location maximum
    $66/mo $969/mo
    Large $900/mo
    Location minimum Location maximum
    $172/mo $1523/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    84

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    54

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    49

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 84, Transit Score®: 54, Bike Score®: 49

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Waialae Avenue + Hunakai Street

      Transportation 0.06 miles

    • Texaco

      Services 0.08 miles

    • Zippy's

      Food & Drinks 0.08 miles

    • Alphim’s Dry Cleaner

      Shopping 0.09 miles

    • Hawaiian First Bank

      Services 0.09 miles

    • First Hawaiian Bank

      Services 0.1 miles

    • Times Supermarkets

      Grocery Stores 0.11 miles

    • J. Dolan’s

      Food & Drinks 0.11 miles

    • Yohei

      Food & Drinks 0.12 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4100 Waialae Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4100 Waialae Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4100 Waialae Avenue for specific restrictions and recommendations.

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