StorageMart - 2500 SE 14th Street, Des Moines, IA 50320

4.4/5 - 319 Reviews
Location:
2500 SE 14th Street, Des Moines, IA 50320
Office hours:
  • Mon-Wed: 9:30 a.m. - 6 p.m.
  • Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9:30 a.m. - 2 p.m.

StorageMart - 2500 SE 14th Street, Des Moines, IA 50320

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    20x25 Self Storage 500 Sq. Ft.
    Climate-Controlled
    20x25 Self Storage 500 Sq. Ft.
    10x40 Self Storage 400 Sq. Ft.
    Climate-Controlled
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.4/5
    Average rating
    319
    Number of reviews

    Read some helpful reviews of StorageMart, shared by real renters with genuine experiences and honest opinions.

    Willow - 12 June 2026
    They help you through something then ask you to do a good review. The storage is run over by mice that you did not have when you put your stuff in the storage. My deceased father’s belongings are all eaten and destroyed by mice. When my mother brought it to the employee attention that people are living there, she was told that she known who she is talking about and he doesn’t live there. He leaves when she leaves, well it’s not just him the video below is after hours every time I go up there. There a kitchen table and chair blocking the box to get out. And this is what they wanna charge $153.00 a month for ... Read more
    LaDonna R. - 3 June 2026
    By far the worst experience I have ever had with a storage facility. My monthly payment due has not consistently been the same due to a crazy level of fluctuation in their overly high “Value Coverage Option” which isn’t actually an option unless you also carry your own flood and fire coverage separately on the unit. In addition to this the manager/staff seem to never answer the phone, and I’ve been waiting as of this point for 20 days to receive a reply back to an email I sent responding to one they sent to me! Go to Dino Storage up the road by Walmart, they will put you in a climate controlled unit with the coverage plan for the same price as StorageMart is going to charge you for a smaller unit without climate control. ... Read more
    Travis P. - 27 May 2026
    Not the best experience so far. They cut my lock off and replaced it with one of their own (long story short they thought the previous people still rented it or something like that and didn’t take the time to look in their system). So I showed up with vehicle loaded to the mac ready to unload the items when I found out I couldn’t get in until someone from office could give me the key. Of course it was a Saturday early evening and since they’re closed on Mondays I wouldn’t be able to access my unit until Tuesday. I had no choice but to rent another unit to store my stuff in. To “make it up to me” they graciously told me that I can just keep the lock they put on it and they would waive the normal cost for it ($16.99). ... Read more
    Kellie K. - 8 March 2026
    Kieran was so helpful at the SE 14th location. I was unable to make a payment at my storage facility and was afraid I was going to sustain a late charge as it was the last day of the month. The card reader was not working and after driving to this location Kieran manually entered my card number getting my payment in on time. I would definitely use this location for storage in the future. Very friendly and helpful staff! Thank you Kieran! ... Read more
    Keven G. - 28 February 2026
    I don't know about all StorageMart locations. This review about the one located at 2500 SE 14th St in Des Moines IA. DO NOT USE THEM!!! I had a unit there for a couple of months up until today when I ended my connection with them. I have been robbed twice while renting from them. My first claim was denied because the manager Sarah, and her boss that she called, said I didn't need a police report because they would have security video checked. When I went yesterday to get my things out of storage so I could quit paying I found another $1150 worth of stuff missing along with boxes torn open that were taped shut, books thrown around empty box of office equipment. It was a mess. The boxes that were left there were wet on the bottom from rain that had gotten in that nobody ever checked. Nobody had ever let us, the people that rent from them, know that there was flooding. The building has a strong moldy smell to it now. The first time I was robbed over $800 in American Indian dolls were stolen from me that had been bubble wrapped and packed and placed on top of everything else so that they wouldn't break. After going to get all my things yesterday I found out more things were missing. I called the actual corporate office for them when I got home yesterday and spoke to a very nice lady who told me I should have made a police report the first time. I shouldn't have been told no not to. She also told me that the manager was the one who reviewed the tapes. I told her I believe that manager might be behind this. She said she would have someone from corporate review the tapes. The sketchy manager will probably make sure they're deleted. I'm a recovering meth addict. For the last 30 years I've been clean and sober. Trust me when I say I know a high person when I see one and that girl that works there is definitely on! So today I went back there. I called the police while I was there. I made a report. He added my first robbery to this robbery so I refiled the first claim along with filing a new claim for which I'm thankful. Very nice police officer. I got hard copies of both my claims and something showing I no longer rent from them. If my claims get denied again I'll be taking them to court. I'm going to try to post this without any stars because I'm not impressed in any way with this location, but if not I will put one star truly believe that I don't mean it. ... Read more
    Patti J. - 28 July 2025
    When my husband Lonnie and I went in to rent our unit, we were sure of what size we needed. After talking with Sarah for a few minutes and her asking just the right question we ended up getting a unit two sizes bigger. At first I was skeptical, thinking she was trying to up sale. When we moved in we couldn’t fit one more thing in our unit. We had just enough room. Had we done it our way, we’d have been in trouble. Thank you Sarah for your knowledge and expertise. It was truly a pleasure working with someone so kind and professional. Your help made all the difference ... Read more
    Rhonda K. - 24 July 2025
    Lisa B. - 8 April 2025
    LaDonna R. - 28 March 2025
    Mark V. - 7 January 2025
    Amelia W. - 15 November 2024
    Tiffany G. - 8 November 2024

    About this facility

    Located at 2500 SE 14th Street in Des Moines, this StorageMart facility offers a variety of storage solutions with small, medium, and large units to accommodate a wide range of storage needs. The facility includes climate-controlled units, which are ideal for protecting temperature-sensitive items from Iowa’s fluctuating seasons, from humid summers to freezing winters.

    This StorageMart facility provides convenient features such as drive-up access and indoor units, making loading and unloading items straightforward and efficient. With contactless renting available, customers can secure their unit without any in-person hassle. The property also offers parking, which is useful for those storing vehicles or needing extra space for trailers. Security is a priority, with security cameras, gated access, and an onsite manager ensuring peace of mind for tenants.

    For those in need of additional moving supplies, a retail section is available onsite. With its convenient location, robust amenities, and easy payment options like online payment, this facility is well-suited for residents, businesses, or anyone in need of extra storage in the Des Moines area.

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    56

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    27

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    34

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 56, Transit Score®: 27, Bike Score®: 34

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Des Moines RV

      Shopping 0.12 miles

    • Primary Health Care Dental

      Services 0.18 miles

    • Journey Credit Union

      Services 0.28 miles

    • McDonald's

      Food & Drinks 0.31 miles

    • Long John Silver's

      Food & Drinks 0.33 miles

    • Treasure Chest Thrift Store

      Shopping 0.36 miles

    • Power Wash

      Services 0.4 miles

    • Casa Bella Motel

      Services 0.41 miles

    • Walgreens

      Services 0.42 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 2500 SE 14th Street is accessible during regular access hours, typically Mon-Wed: 9:30 a.m. - 6 p.m., Fri: 9:30 a.m. - 6 p.m., Sat: 9:30 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorageMart - 2500 SE 14th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2500 SE 14th Street for specific restrictions and recommendations.

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