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Public Storage - 499 Phillips Court, Carol Stream, IL 60188

4.8/5 - 292 Reviews
Location:
499 Phillips Court, Carol Stream, IL 60188
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 499 Phillips Court, Carol Stream, IL 60188

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $58/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $55/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $191/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $108/mo
    15x15 Self Storage 225 Sq. Ft.
    Elevator Access Swing First Floor Access
    $205/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $239/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    292
    Number of reviews

    Read some helpful reviews of Public Storage, 499 Phillips Court, Carol Stream, IL 60188, shared by real renters with genuine experiences and honest opinions.

    Nick was as helpful as he could despite the fact the system could not accept my credit card. We had to meet at another location. He also informed me that there could be problems with the app opening the gate. I was also surprised at how few hours the various locations are staffed! And I thought bankers hours were a thing. ... Read more
    Nick S. - 16 October 2026
    Honestly, I’ve had better service at a gas station. By far the rudest person I’ve ever encountered. Mary did not want to help me. She seem bothered that I wanted to look at a few spaces. Answered more then half my questions with attitude. Please save yourself the headache ... Read more
    Bob S. - 19 August 2026
    I do not TRUST THIS LOCATION, MANAGER MARY & EMPLOYEES!! I NEVER BEEN LATE ON MY PAYMENTS UNTIL LAST MONTH! I COMMUNICATE WITH THEM TO PAY ON THE 1ST. MARY SOLD MY UNIT JULY 31! THEY GO THRU OUR STORAGE UNIT TOO! GOD SEES EVERYTHING & GOD IS GOING TO GET THESE PEOPLE INDIVIDUALLY & AS A TEAM! I DO NOT WISH THE BEST FOR THIS LOCATION & MARY & EMPLOYESS ! DO NOT RENT FROM THIS LOCATION! TRUST ME! DO NOT RENT FROM LOCATION! ... Read more
    Diva b. - 31 July 2026
    Christina E. - 28 April 2026
    Muabon - 4 April 2025
    Hilda G. - 1 February 2025
    Marry, the manager, is always a great help. She is very prompt and helpful.This is very cleand, well-run locations. I am very happy customer. Will keep renting in future. Thank you Mary for your great customer service and hard work. Thank Mary you halpe me again I do really appreciate. I am recording you . ... Read more
    Mirsada H. - 10 January 2025
    Property manager adds authorized access but does not allow for those individuals to access their unit. Moving day has been an absolute nightmare. I'd recommend the one less than a mile from the location if you don't like headaches. ... Read more
    Jason K. - 30 November 2024
    Lakida S. - 1 October 2024

    About this facility

    Located at 499 Phillips Court, this Public Storage facility in Carol Stream, IL, offers a variety of storage units in small, medium, and large sizes, ideal for personal or business needs. The facility features both swing and roll-up doors, and some units are conveniently accessible via elevator, making it easier to move belongings in and out.

    For added protection against Illinois’ fluctuating weather, the climate-controlled units help safeguard sensitive items from extreme temperatures. This facility also provides drive-up access for quick loading and unloading directly from a vehicle, along with indoor units for added security. On top of that, parking is available, offering space for vehicle storage. The property’s security cameras and the presence of an onsite manager provide an extra layer of safety and peace of mind for renters.

    With contactless renting, keyless unit access, and the option to pay online, this facility makes storage management easy and convenient. A helpful retail section is also available onsite for moving supplies. This Public Storage facility is an excellent choice for residents and businesses in Carol Stream seeking secure, user-friendly storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Carol Stream, broken down by size.

    Small $57/mo
    Location minimum Location maximum
    $20/mo $132/mo
    Medium $150/mo
    Location minimum Location maximum
    $2/mo $225/mo
    Large $222/mo
    Location minimum Location maximum
    $98/mo $440/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    35

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 35, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • North Ave & Main

      Transportation 0.2 miles

    • Schmale & Randy

      Transportation 0.22 miles

    • Schmale & North Avenue

      Transportation 0.24 miles

    • North Avenue & Schmale

      Transportation 0.25 miles

    • LA Fitness

      Recreation & Entertainment 0.26 miles

    • Schmale & North Avenue

      Transportation 0.32 miles

    • Starbucks

      Food & Drinks 0.33 miles

    • Angelo Caputo's Fresh Markets

      Grocery Stores 0.33 miles

    • Retro Fitness

      Recreation & Entertainment 0.38 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 499 Phillips Court is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 499 Phillips Court, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 499 Phillips Court for specific restrictions and recommendations.

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