Extra Space Storage - 571 West 14th Street, Chicago Heights, IL 60411

4.7/5 - 308 Reviews
Location:
571 West 14th Street, Chicago Heights, IL 60411
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 571 West 14th Street, Chicago Heights, IL 60411

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $59/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $74/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $42/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $93/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $81/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $68/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $47/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $74/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $42/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $42/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $42/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $50/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $43/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $35/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $184/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $153/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    $167/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $128/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $99/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $402/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $302/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $165/mo
    15x16 Self Storage 240 Sq. Ft.
    Climate-Controlled
    $342/mo
    15x15 Self Storage 225 Sq. Ft.
    Climate-Controlled Elevator
    $252/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $402/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $350/mo
    10x22 Self Storage 220 Sq. Ft.
    Climate-Controlled
    $227/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $210/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $165/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    308
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Since they have changed to Extra Space stoarge my rates have doubled in less than a year. I've included a picture so everyone can see. Prior to that mice went into my units and destroyed $1000s in brand new furniture, many of my wedding and bridal shower gifts. All brand new. I had to hire movers to move the little bit I was able to salvage. I had to throw away so much of my clothes and shoes. The company itself is terrible. The on-site manger thats been there since they changed to extra space stroage from cube smart has tried to be as helpful as he can, but he can only do so much with his higher ups making the decisions. But after such a terrible experience and being with them for so long I would never think they would double my rate! Truly terrible company. So just be aware of their business practices. I've contacted management and their customer service beyond the store. They've put in multiple cases but have not returned my calls. ... Read more
    Ashley H. - 27 June 2026
    We contracted with Extra Storage Space when we were selling our home and what we thought would take a couple of months turned into several months. From day 1, our experience with the staff in the Chicago Heights location was pleasant. They were always helpful in offering solutions to our needs; primarily when we had to add more units. We came to know them personally and appreciated their company whenever we visited. Even when it came time to move out, the process was seamless. I highly recommend them for your storage needs. ... Read more
    Charlene W. - 13 June 2026
    I would like to recognize Maurisha for the outstanding job she does every day. She consistently handles the responsibilities of what feels like four different positions, yet she always does it with a positive attitude and a smile on her face. Maurisha is attentive, professional, and genuinely cares about both customers and her team. No matter how busy things get, she takes the time to make sure everyone is taken care of and that everything runs smoothly. Her dedication, work ethic, and leadership do not go unnoticed. Employees like Maurisha are the reason customers keep coming back. She is truly an asset to the store, and her hard work deserves recognition. Well done Maurisha ... Read more
    Zena T. - 9 June 2026
    Be Aware That After 3 Months Of Renting Be Prepared To Receive A Letter About An Significant Increase In Your Monthly Payment. I Would Reach Out Before The Listed Date. They Then Tell You The Amount Increases Every 4 To 6 Months. They Dont Tell You That When You First Set Up Your Account With Them, For Obvious Reasons. Be Aware. ... Read more
    Michelle G. - 4 March 2026
    Eboni B. - 17 February 2026
    My experience with the staffs was great, thay help me with my set up for my monthly payments. Very kind and patience with me Resolving my issues. I wish it was more people That would be more considerate like the people that worked at extra space. Thank for caring.. ... Read more
    Earnestine B. - 26 November 2025
    j m. - 6 October 2025
    William W. - 21 August 2025
    KeShawn P. - 31 July 2025
    This place was a bit different from other storage units I've rented in past. So I decided to go in. The door was locked but Willie opened to service me and answered my questions. His customer service skills are worth noting. He even changed the location of the storage unit to get me closer to the elevator ... and I didn't even ask. Thank you Willie. The storage office is clean. The unit is also very clean. ... Read more
    Y D. - 22 June 2025
    Very Smooth process. Office very clean and well organized. Tish the Assistant Manager walked me through the facility and showed me the available units according to my needs. She was very helpful with this process very professional and people friendly. She definitely made this a smooth and easy process. Thanks again! ... Read more
    Tamika S. - 13 June 2025
    I originally joined the organization when it operated as Cube. After it was acquired by Extra Storage, I was informed that my rate would increase, which I understood and accepted—it went up by about 10%. However, just six months later, my rate increased by more than 40%, and I received no prior notice. When I reached out about this, I was told the company has the right to raise rates at any time. While I understand that, my concern is that such a significant increase was implemented without any communication. Not only was the increase unusually high, but I was also denied the opportunity to decide whether I wanted to continue my service under those new terms. The response I received was essentially, “You can stay or leave—it’s up to you,” and I was told they might be able to reduce it slightly. This level of customer service is unacceptable. I’m extremely disappointed by how this was handled and by the dismissive attitude I experienced. ... Read more
    Randle C. - 19 April 2025
    This is a wonderful company and has Awesome staff Tish. who shows wonderful experience of the company and very knowledgeable about what is needed for the service and as customer I felt Grateful of her services and very satisfied and I would recommend her and this company to everybody I know .. ... Read more
    Terence B. - 12 March 2025
    DO NOT RENT HERE! If you are in a unit longer than a few months they will jack up your rate up over 50 percent for no reason while renting new units cheaper than ever. So if you need storage longer than 60 days I would go somewhere other than extra space. I've been using storage units for many years and I've never had a 50 percent rate increase just because. I went from 110 a month to 170 while the same unit to a new customer is less than 40 online. Super shady way to do business guys ... Read more
    Jason F. - 20 February 2025
    Dulce B. - 16 December 2024
    I just opened my own storage here. But my daughter had one when it was cube smart, then Extra Space bought them. They went up on the price tremendously she closed the unit just as I am opening mines. Too early for me to really give a good honest opinion. I hope after I have my unit 3 months later they don't decide to up the price. But overall the unit was clean and nice. ... Read more
    Rhonda J. - 24 November 2024
    Deontate H. - 17 October 2024

    About this facility

    Located at 571 West 14th Street in Chicago Heights, IL, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large, catering to a range of storage needs. Whether you’re storing seasonal items, furniture, or business supplies, the facility is designed to provide a convenient and secure solution.

    This facility stands out with its climate-controlled units, which are especially beneficial in Illinois’ fluctuating weather, protecting sensitive items from extreme heat, cold, and humidity. The indoor access and multi-level storage design ensure a comfortable and efficient experience, while the presence of elevators makes moving items to upper levels hassle-free. Enhanced security measures, including security cameras and an onsite manager, give tenants peace of mind knowing their belongings are well-protected.

    Convenience is key at this facility, with features such as contactless renting, online payment options, and a retail area for moving supplies. Additionally, parking is available, adding to the accessibility. This Extra Space Storage facility is an excellent choice for residents and businesses in Chicago Heights looking for modern, secure, and flexible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Chicago Heights, broken down by size.

    Small $57/mo
    Location minimum Location maximum
    $28/mo $131/mo
    Medium $146/mo
    Location minimum Location maximum
    $90/mo $273/mo
    Large $282/mo
    Location minimum Location maximum
    $67/mo $532/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    71

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    30

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 71, Transit Score®: 30, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dollar Tree

      Shopping 0.07 miles

    • Food 4 Less

      Grocery Stores 0.09 miles

    • AAMCO

      Services 0.09 miles

    • CD One Price Cleaners

      Shopping 0.11 miles

    • Subway

      Food & Drinks 0.11 miles

    • Illinois Secretary of State Chicago Heights Facility

      Services 0.11 miles

    • Rainbow

      Shopping 0.11 miles

    • Boost Mobile

      Shopping 0.12 miles

    • T-Mobile

      Shopping 0.14 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 571 West 14th Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 571 West 14th Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 571 West 14th Street for specific restrictions and recommendations.

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