Public Storage - 20909 Western Avenue, Chicago Heights, IL 60411
Climate-Controlled
Protect belongings from temperature changes and humidity
Indoor
Units are located indoors for added protection and convenience
Drive-Up Access
Drive directly up to your unit for easy loading and unloading
Amenities & features
- Climate-Controlled
- Indoor
- Drive-Up Access
- Retail Available
- Onsite Manager
- Contactless Renting
- Gate
- Parking
- Credit Cards Accepted
- First Floor Access
- Online Payment
- RV Storage
Customer reviews
Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.
About this facility
This facility is designed for convenience, featuring drive-up access, indoor units, and first-floor access to make loading and unloading easier. For those with vehicles, there is ample parking, and the property supports RV storage, perfect for outdoor enthusiasts in the area. Security and accessibility are priorities here, with gated access, an onsite manager, and the ability to manage your account through online payment options.
For added convenience, this facility offers contactless renting, making it simple to secure a unit without the need for in-person interaction. With moving supplies available for purchase, it’s a practical choice for anyone relocating, downsizing, or simply needing extra space. This facility stands out for its commitment to protecting valuable items and accommodating modern storage needs.
Price comparison
See how this facility's unit prices compare to others in Chicago Heights, broken down by size.
Location & walkability
This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.
60
out of 100
Walk Score
Somewhat Walkable
Some errands can be accomplished on foot
28
out of 100
Transit Score
Some Transit
A few nearby public transportation options
53
out of 100
Bike Score
Bikeable
Some bike infrastructure
Neighborhood highlights
Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.
FedEx Office
AT&T
Illinois Secretary of State Chicago Heights Facility
Food 4 Less
Rainbow
Boost Mobile
White Castle
Subway
Shell
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Frequently Asked Questions
What kind of unit should I get?
The right storage unit size depends on what you plan to store and how much space you need to move around your items.
5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.
10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.
10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.
If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.
What is climate control? Do I need it?
Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.
You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.
If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.
How do you open a storage unit door?
To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.
If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.
Why is self storage security important?
Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.
At Public Storage - 20909 Western Avenue, available security amenities may include Gate, Onsite Manager, designed to help keep your items protected.
Can you store cars in self storage?
Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.
What can you not put in storage?
For safety reasons, most self storage facilities restrict certain items. These commonly include:
- Hazardous, flammable, or toxic materials
- Perishable food
- Live plants or animals
- Cash, firearms, or irreplaceable valuables
Always check with the facility at 20909 Western Avenue for specific restrictions and recommendations.


