Public Storage - 20909 Western Avenue, Chicago Heights, IL 60411

4.8/5 - 350 Reviews
Location:
20909 Western Avenue, Chicago Heights, IL 60411

Public Storage - 20909 Western Avenue, Chicago Heights, IL 60411

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    First Floor Access
    $76/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $131/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $85/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $46/mo
    10x15 Self Storage 150 Sq. Ft.
    $147/mo
    10x40 Vehicle 400 Sq. Ft.
    Parking RV Storage
    $241/mo
    10x30 Vehicle 300 Sq. Ft.
    Parking RV Storage
    $191/mo
    10x20 Self Storage 200 Sq. Ft.
    $216 - $259/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    350
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    “I had an excellent experience at this storage facility, and a big reason for that was Gabby. She was incredibly friendly, knowledgeable, and professional from the moment I walked in. She took the time to answer all of my questions, explained everything clearly, and made the entire process quick and stress-free. The facility itself is clean, well-maintained, and secure, but Gabby’s outstanding customer service really sets this place apart. It’s rare to find someone who genuinely cares about helping customers and goes the extra mile to make sure they have a great experience. I highly recommend this facility. Thanks, Gabby! ... Read more
    Joseph Z. - 12 June 2026
    Nathan H. - 26 January 2026
    Scott F. - 3 October 2025
    Came on property and talked to the PM Tina, she answered all of may questions I needed answered, she was very knowledgeable. I will be using PS again. Everytime I go into the office Tina is so friendly. She doesn't rush me out the door and she always answers my questions if I have any. She is always a Pleasure to talk with when I come to pay my bill. ... Read more
    Mary J. - 5 August 2025
    Carol M. - 26 April 2025
    While I was at the Kiosk trying to pay my bill, The Kiosk wasn't working instead of Tina sending me somewhere else she helped me out!!! I had a wonderful conversation with the Property Manager Tina. She has made the Property cleaner then I've seen it in a long time. ... Read more
    HUNNY B. - 24 March 2025
    Jawaun R. - 24 February 2025
    Came on property and talked to the PM Tina, she answered all of may questions I needed answered, she was very knowledgeable. I will be using PS again. Everytime I go into the office Tina is so friendly. She doesn't rush me out the door and she always answers my questions if I have any. She is a pleasure to talk with. ... Read more
    Mary J. - 4 February 2025
    I came in to pay my bill at the Kiosk and I wasn't working and the PM came out to help me. She was very helpful and very friendly. Tina even answered the couple of questions I had,it is always a pleasure talking with Tina when she is there!!!! ... Read more
    Random G. - 14 December 2024
    Everytime I go into the office Tina is very friendly and always has a smile on her face. She has never been upset or anything like that when I go in there. She always answers all my questions and she is a very FriendlyManager. Will definitely tell my friends and family to go to this location to rent. ... Read more
    Matthew H. - 14 December 2024

    About this facility

    Located at 20909 Western Avenue in Chicago Heights, IL, this Public Storage facility offers a variety of storage unit sizes, including small, medium, and large options, to suit a range of needs. With climate-controlled units, it provides an ideal environment for protecting your belongings from the fluctuating temperatures and humidity common in the Midwest.

    This facility is designed for convenience, featuring drive-up access, indoor units, and first-floor access to make loading and unloading easier. For those with vehicles, there is ample parking, and the property supports RV storage, perfect for outdoor enthusiasts in the area. Security and accessibility are priorities here, with gated access, an onsite manager, and the ability to manage your account through online payment options.

    For added convenience, this facility offers contactless renting, making it simple to secure a unit without the need for in-person interaction. With moving supplies available for purchase, it’s a practical choice for anyone relocating, downsizing, or simply needing extra space. This facility stands out for its commitment to protecting valuable items and accommodating modern storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Chicago Heights, broken down by size.

    Small $85/mo
    Location minimum Location maximum
    $28/mo $131/mo
    Medium $147/mo
    Location minimum Location maximum
    $90/mo $273/mo
    Large $216/mo
    Location minimum Location maximum
    $67/mo $532/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    60

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    28

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    53

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 60, Transit Score®: 28, Bike Score®: 53

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • FedEx Office

      Shopping 0.09 miles

    • AT&T

      Shopping 0.09 miles

    • Illinois Secretary of State Chicago Heights Facility

      Services 0.11 miles

    • Food 4 Less

      Grocery Stores 0.15 miles

    • Rainbow

      Shopping 0.17 miles

    • Boost Mobile

      Shopping 0.19 miles

    • White Castle

      Food & Drinks 0.19 miles

    • Subway

      Food & Drinks 0.19 miles

    • Shell

      Grocery Stores 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 20909 Western Avenue, available security amenities may include Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 20909 Western Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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