Storage Star - 1300 North Ashland Avenue, Chicago, IL 60622

4.9/5 - 1237 Reviews
Location:
1300 North Ashland Avenue, Chicago, IL 60622
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.

Storage Star - 1300 North Ashland Avenue, Chicago, IL 60622

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.9/5
Average rating
1237
Number of reviews

Read some helpful reviews of Storage Star, 1300 North Ashland Avenue, Chicago, IL 60622, shared by real renters with genuine experiences and honest opinions.

Dee, wow such amazing customer service. Since the change over shes been nothing help. Caution and safety are very much a priority for her and we so greatly appreciate her attention to detail, even through a new change. Amazing hire. Staying at this unit just because of her service. ... Read more
Albert J. - 6 July 2026
This was my first experience with this facility, and may I say that the overall cleanliness of the place was very inviting. Damaris helped me and her customer service was top tier (service with a smile). She went above and beyond and made sure i got the size and time frame i was looking for. Customer service like that is hard to come by. Definitely 10 out of 10 Thankful to be greeted by staff like her. I will be recommending this place to everyone. ... Read more
ILEEN L. - 16 June 2026
Jessica at Extra Space Storage was amazing to work with today. She was super friendly, helpful, and made everything quick and easy from start to finish. She answered all my questions, explained everything clearly, and made the whole experience stress-free. You can tell she genuinely cares about helping customers. Really appreciate the great service — thanks again Jessica! ... Read more
Cameron H. - 16 May 2026
We needed a storage locker for a few months for some boxes while we are in between moves. We had a great experience here with Angel. He helped us figure out which size unit we needed and gave us a tour of the facility to determine which locker to choose. The facility is conveniently located and clean. Highly recommend this location. Thank you, Angel! ... Read more
Ellie F. - 7 March 2026
Antonio P. - 7 March 2026
Sophie - 24 February 2026
Helped my mom store some things here prior to her move to New Zealand. The weekend was stressful but ExtraSpace made booking & unloading easy and convenient. Clean building, fast elevators, great pricing, & possibly the friendliest staff I've ever encountered! 10/10 recommend for short term or long term storage. Jessica & Marisela are the best! ... Read more
Aaron - 10 February 2026
Found a clean storage that is easily accessible for me with lots of available storage options. Jessica was super helpful and understanding. I literally moved from multiple storages, and she was super patient with me given my situation. We found the best storage to fit my needs and I'm excited I decide to rent a storage at this location. ... Read more
Jazmine A. - 22 December 2025
The team at the Ashland Ave. location were great! I originally booked my unit via the national call center (which I wasn’t necessarily aware of) but when I went on site to ask a few more questions, the team gave me a more personalized assessment of my needs and easily upgraded the size of my unit. Jessica was awesome at explaining the difference and getting me into a unit that better suited my needs. She even walked me through how I would access the building and my unit the day of my move. She even walked me through using my own personal lock! My situation is very stressful at the moment, but I feel so much more at ease because of the customer service she provided. ... Read more
Deidre P. - 28 October 2025
Moved into a 5x10 space 4 months ago for $80/mo. This month they jacked up the price to $170. There are often no carts available and the garage bay doors are broken all the time. The staff are helpful and nice but the business is garbage ... Read more
Andy S. - 30 September 2025
Extra Space Storage is the perfect place to go to when you need to store anything. Jessica was helpful and explained all the pricing & is knowledgeable about any questions that I had. Jessica was very nice& hospitable. Great customer service is what you're going to get when you come to Extra Space Storage! I am happy w/the pricing and not expensive at all. Thanks Jessica??! ... Read more
Kimberly “. - 19 September 2025
Jessica is amazing, very knowledgeable about the units the space extra knowledge regarding the furniture and what size space Jessica is extremely helpful. She is great and I feel so secure with having her around to assist me with any storage needs. Definitely a five star customer service experience and I will be referring any friends and familylooking for storage and request that they see Jessica ... Read more
danielle g. - 18 September 2025
Another wonderful experience with Extra Space! I had a gap in leases and needed to put my stuff in storage for a little over a month. Super easy and convenient and the extended hours are a blessing. Everyone was very helpful and answered all questions. It felt very secure and had convenient carts in the loading zone. ... Read more
Sally M. - 2 September 2025
Have rented a unit here twice in between two different moves and have always had seamless experiences. Jessica & Maricela were super helpful with my latest move out when I had to coordinate a huge truck - highly recommend this location for cleanliness, great staff & safety! ... Read more
Emily O. - 2 September 2025
Disorganized, Rude Staff — Not Worth the Hassle I rarely write reviews, but this place seriously deserves a warning label. Came by to move some items in — simple enough, right? Wrong. Nothing here is explained, and the staff is the opposite of helpful. There’s one woman at the front (curly hair, glued to her phone, couldn’t care less) who was just there, physically — mentally, somewhere else. No signs, no instructions, and apparently you need to use an app just to get elevator access? Would’ve been great if someone told us that before we wasted 15 minutes trying to figure it out. When we asked her, she didn’t even look up from her phone before tossing out a half-hearted “download the app.” No offer to assist, no effort to explain — just attitude like we were annoying her. She barely acknowledged anyone, and there were a few other customers just standing around, clearly confused too. We were on a tight schedule and this whole experience slowed us down and put us in a bad mood. At the end, I asked who the manager was, and — surprise! — apparently she is. If that’s true, it explains a lot. If not, then someone’s dodging responsibility. Terrible experience. If you value your time and sanity, go literally anywhere else. ... Read more
Chetan M. - 19 July 2025
The staff at this location were incredibly friendly, professional, and went out of their way to be accommodating. We only needed a short-term rental, but they treated us with the same level of care and attention as a long-term customer. They even generously provided us with a lock and key at no extra charge, which was a thoughtful gesture that really stood out. The facility was clean, well-maintained, and easy to access. Overall, a great experience! ... Read more
Maddie J. - 14 June 2025
Words can't describe how efficient and helpful this team was. The moment I started looking at storage units at this facility I know I was in good hands originally I was going to pick a smaller unit, but angel recommended a larger one and not only. Did he save me time it also saved me a lot of money. Jessica and Marisela we're also extremely helpful in relaying any information I needed to know about renting a storage unit at extra space. Honestly, I would give all of these people extra raises if they worked for me because they are truly amazing individuals. ... Read more
SOLOSAM M. - 10 May 2025
The staff was magnificent. Angel immediately assisted me with my new unit and when I had an issue with my lock they immediately helped me replace it. The process was very swift. I highly recommend this storage place. ... Read more
Ranece C. - 1 April 2025
Great customer service, very pleasant, made the walkthrough experience very welcome and fast. The ladies at the front desk Jessica D, Marisela N. Were amazing and they showed me nothing but respect while I was there. Over all the unit is very clean and great rate I’m glad I found them, stop by and give them some items to store. ???????????? ... Read more
Tanya W. - 25 March 2025
The service provided was exceptional, with thorough and informative responses to all my inquiries and concerns about renting a storage unit. Angel was outstanding—friendly and well-informed about the available units. I would rate this experience a perfect 10 out of 10 and highly recommend this location. ... Read more
Marizol R. - 28 January 2025
We came to the Ashland Avenue (and Milwaukee Avenue), Chicago, Illinois facility office to inquire about renting a space. The Assistant Manager, Jessica was extremely helpful. She showed us the available units and explained the details about the various contract options and prices She answered all of our questions efficiently and politely. She is very friendly and excellent at her job. Her knowledge of Spanish was also helpful for us. We saw a very clean, orderly facility that is well managed. We feel very good about renting a storage unit there and will recommend this location to others. ... Read more
Karen W. - 5 January 2025
Unit has flooded twice. I've been renting for 3 months, and they're increasing my rent from $118 to $217 for "market rate". Last week the elevator was out of order and had to haul a dresser up the stairs. Then they wouldn’t let anyone access their basement units because of all the water. Insurance won’t cover water damaged items because they claimed it’s rain water, so some stuff is damaged and some had to be thrown away with no compensation. Their solution was for me to pay twice as much for an upstairs unit to avoid water, rather than fix the facility. The staff has been helpful and patient (usually speak with Mike, who is amazing), but the company and its policies they have to enforce are awful. Update: One year later, they've tripled the price. $90 -> $209 -> $309 ... Read more
Chris - 5 July 2024

About this facility

Conveniently situated at 1300 North Ashland Avenue, this Storage Star facility offers accessible self-storage solutions in the heart of Chicago’s Wicker Park neighborhood. With small units available, it's ideal for residents in this bustling urban area where maximizing living space is key. Whether you're storing seasonal items, personal belongings, or business inventory, this facility is designed to meet your needs.

This facility features climate-controlled units, ensuring your items are protected from Chicago's fluctuating weather, from humid summers to icy winters. The indoor and multi-level storage layout provides added convenience and an extra layer of protection for your belongings. Security is prioritized with a combination of security cameras and an onsite manager, offering peace of mind. Additionally, parking makes loading and unloading a breeze, even in a busy city setting.

Modern conveniences like contactless renting, online payment, and onsite moving supplies make this facility user-friendly and efficient. If you’re looking for reliable storage in a vibrant urban area, this Storage Star location is an excellent choice for renters prioritizing safety, convenience, and accessibility.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

94

out of 100

Walk Score

Walker's Paradise

Daily errands do not require a car

74

out of 100

Transit Score

Excellent Transit

Transit supports many daily routes

96

out of 100

Bike Score

Biker's Paradise

Biking is practical for everyday travel

Walk Score®: 94, Transit Score®: 74, Bike Score®: 96

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Potbelly

    Food & Drinks 0.02 miles

  • 826CHI

    Shopping 0.02 miles

  • Forsite Optical

    Shopping 0.02 miles

  • Shuga Records

    Shopping 0.02 miles

  • Iron Age

    Food & Drinks 0.03 miles

  • The Ark

    Shopping 0.04 miles

  • BIG & little’s Restaurant

    Food & Drinks 0.05 miles

  • Black Luxe Candle Co.

    Shopping 0.06 miles

  • Dunkin'

    Food & Drinks 0.06 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 1300 North Ashland Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Storage Star - 1300 North Ashland Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1300 North Ashland Avenue for specific restrictions and recommendations.

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