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Storage Star - 1300 North Ashland Avenue, Chicago, IL 60622

4.9/5 - 1314 Reviews
Location:
1300 North Ashland Avenue, Chicago, IL 60622
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.

Storage Star - 1300 North Ashland Avenue, Chicago, IL 60622

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $230/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $232/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $208 - $228/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Double Elevator
    $197/mo
    9x5 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $188/mo
    6x8 Self Storage 48 Sq. Ft.
    Climate-Controlled Double Elevator
    $195/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $223/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $190 - $197/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $170/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Double Elevator
    $140/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $130 - $140/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker Elevator
    $73/mo
    20x8 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $347/mo
    10x16 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $347/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $315 - $330/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Double Elevator
    $317/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $272 - $317/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $265 - $277/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $317/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $903/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Double Elevator
    $463/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $463/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $420 - $463/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    1314
    Number of reviews

    Read some helpful reviews of Storage Star, 1300 North Ashland Avenue, Chicago, IL 60622, shared by real renters with genuine experiences and honest opinions.

    DO NOT TRUST THEIR REVIEW!! They r fake and cant be 4.9 star. They slowly raise ur rent without Sending notice. I m paying over $200 a month for a unit only $100 listed on the website. When i try to call lower the rate. They seems dont care to lose someone who actually look at the bill and say NO. STAY AWAY!!!!!! UPDATE!! Very quick AI reply. Contacting you not gonna solve the problem coz we just did b4 leaving review. Why dont you tell us here. Do you slowly raise the price until we found out and move? it cost double right now is it normal??? ... Read more
    Chris M. - 10 September 2026
    Highly recommend working with Michael at Storage Star for your storage needs! He is incredibly patient and thorough when explaining the different rates and options, and made the entire process so easy. The facility is pristine, bright, and very well maintained, plus it’s conveniently located in a shopping center with Lowe’s, Dunkin’, Ulta, and more. Great experience all around! ... Read more
    Megan H. - 20 August 2026
    Dee, wow such amazing customer service. Since the change over shes been nothing help. Caution and safety are very much a priority for her and we so greatly appreciate her attention to detail, even through a new change. Amazing hire. Staying at this unit just because of her service. ... Read more
    Albert J. - 6 July 2026
    Just rented a new storage unit through Extra Storage last month before it transitioned to Storage Star. Dee was extremely friendly and helpful in helping me get the unit paid and helping me with everything and giving me the information on how to access my unit. Someone else came in as she was helping my me and she promptly assisted them after. I personally feel she could use an extra pair of hands during this transition as it seems people are very confused about the change and need more time and help than usual. Thank you again for your wonderful service Dee! ... Read more
    Nicole C. - 22 June 2026
    This was my first experience with this facility, and may I say that the overall cleanliness of the place was very inviting. Damaris helped me and her customer service was top tier (service with a smile). She went above and beyond and made sure i got the size and time frame i was looking for. Customer service like that is hard to come by. Definitely 10 out of 10 Thankful to be greeted by staff like her. I will be recommending this place to everyone. ... Read more
    ILEEN L. - 16 June 2026
    Jessica at Extra Space Storage was amazing to work with today. She was super friendly, helpful, and made everything quick and easy from start to finish. She answered all my questions, explained everything clearly, and made the whole experience stress-free. You can tell she genuinely cares about helping customers. Really appreciate the great service — thanks again Jessica! ... Read more
    Cameron H. - 16 May 2026
    We needed a storage locker for a few months for some boxes while we are in between moves. We had a great experience here with Angel. He helped us figure out which size unit we needed and gave us a tour of the facility to determine which locker to choose. The facility is conveniently located and clean. Highly recommend this location. Thank you, Angel! ... Read more
    Ellie F. - 7 March 2026
    Antonio P. - 7 March 2026
    Sophie - 24 February 2026
    Helped my mom store some things here prior to her move to New Zealand. The weekend was stressful but ExtraSpace made booking & unloading easy and convenient. Clean building, fast elevators, great pricing, & possibly the friendliest staff I've ever encountered! 10/10 recommend for short term or long term storage. Jessica & Marisela are the best! ... Read more
    Aaron - 10 February 2026
    Found a clean storage that is easily accessible for me with lots of available storage options. Jessica was super helpful and understanding. I literally moved from multiple storages, and she was super patient with me given my situation. We found the best storage to fit my needs and I'm excited I decide to rent a storage at this location. ... Read more
    Jazmine A. - 22 December 2025
    The team at the Ashland Ave. location were great! I originally booked my unit via the national call center (which I wasn’t necessarily aware of) but when I went on site to ask a few more questions, the team gave me a more personalized assessment of my needs and easily upgraded the size of my unit. Jessica was awesome at explaining the difference and getting me into a unit that better suited my needs. She even walked me through how I would access the building and my unit the day of my move. She even walked me through using my own personal lock! My situation is very stressful at the moment, but I feel so much more at ease because of the customer service she provided. ... Read more
    Deidre P. - 28 October 2025
    Moved into a 5x10 space 4 months ago for $80/mo. This month they jacked up the price to $170. There are often no carts available and the garage bay doors are broken all the time. The staff are helpful and nice but the business is garbage ... Read more
    Andy S. - 30 September 2025
    Extra Space Storage is the perfect place to go to when you need to store anything. Jessica was helpful and explained all the pricing & is knowledgeable about any questions that I had. Jessica was very nice& hospitable. Great customer service is what you're going to get when you come to Extra Space Storage! I am happy w/the pricing and not expensive at all. Thanks Jessica??! ... Read more
    Kimberly “. - 19 September 2025
    Jessica is amazing, very knowledgeable about the units the space extra knowledge regarding the furniture and what size space Jessica is extremely helpful. She is great and I feel so secure with having her around to assist me with any storage needs. Definitely a five star customer service experience and I will be referring any friends and familylooking for storage and request that they see Jessica ... Read more
    danielle g. - 18 September 2025
    Another wonderful experience with Extra Space! I had a gap in leases and needed to put my stuff in storage for a little over a month. Super easy and convenient and the extended hours are a blessing. Everyone was very helpful and answered all questions. It felt very secure and had convenient carts in the loading zone. ... Read more
    Sally M. - 2 September 2025
    Have rented a unit here twice in between two different moves and have always had seamless experiences. Jessica & Maricela were super helpful with my latest move out when I had to coordinate a huge truck - highly recommend this location for cleanliness, great staff & safety! ... Read more
    Emily O. - 2 September 2025
    Disorganized, Rude Staff — Not Worth the Hassle I rarely write reviews, but this place seriously deserves a warning label. Came by to move some items in — simple enough, right? Wrong. Nothing here is explained, and the staff is the opposite of helpful. There’s one woman at the front (curly hair, glued to her phone, couldn’t care less) who was just there, physically — mentally, somewhere else. No signs, no instructions, and apparently you need to use an app just to get elevator access? Would’ve been great if someone told us that before we wasted 15 minutes trying to figure it out. When we asked her, she didn’t even look up from her phone before tossing out a half-hearted “download the app.” No offer to assist, no effort to explain — just attitude like we were annoying her. She barely acknowledged anyone, and there were a few other customers just standing around, clearly confused too. We were on a tight schedule and this whole experience slowed us down and put us in a bad mood. At the end, I asked who the manager was, and — surprise! — apparently she is. If that’s true, it explains a lot. If not, then someone’s dodging responsibility. Terrible experience. If you value your time and sanity, go literally anywhere else. ... Read more
    Chetan M. - 19 July 2025
    The staff at this location were incredibly friendly, professional, and went out of their way to be accommodating. We only needed a short-term rental, but they treated us with the same level of care and attention as a long-term customer. They even generously provided us with a lock and key at no extra charge, which was a thoughtful gesture that really stood out. The facility was clean, well-maintained, and easy to access. Overall, a great experience! ... Read more
    Maddie J. - 14 June 2025
    Words can't describe how efficient and helpful this team was. The moment I started looking at storage units at this facility I know I was in good hands originally I was going to pick a smaller unit, but angel recommended a larger one and not only. Did he save me time it also saved me a lot of money. Jessica and Marisela we're also extremely helpful in relaying any information I needed to know about renting a storage unit at extra space. Honestly, I would give all of these people extra raises if they worked for me because they are truly amazing individuals. ... Read more
    SOLOSAM M. - 10 May 2025
    The staff was magnificent. Angel immediately assisted me with my new unit and when I had an issue with my lock they immediately helped me replace it. The process was very swift. I highly recommend this storage place. ... Read more
    Ranece C. - 1 April 2025
    Great customer service, very pleasant, made the walkthrough experience very welcome and fast. The ladies at the front desk Jessica D, Marisela N. Were amazing and they showed me nothing but respect while I was there. Over all the unit is very clean and great rate I’m glad I found them, stop by and give them some items to store. ???????????? ... Read more
    Tanya W. - 25 March 2025
    The service provided was exceptional, with thorough and informative responses to all my inquiries and concerns about renting a storage unit. Angel was outstanding—friendly and well-informed about the available units. I would rate this experience a perfect 10 out of 10 and highly recommend this location. ... Read more
    Marizol R. - 28 January 2025
    We came to the Ashland Avenue (and Milwaukee Avenue), Chicago, Illinois facility office to inquire about renting a space. The Assistant Manager, Jessica was extremely helpful. She showed us the available units and explained the details about the various contract options and prices She answered all of our questions efficiently and politely. She is very friendly and excellent at her job. Her knowledge of Spanish was also helpful for us. We saw a very clean, orderly facility that is well managed. We feel very good about renting a storage unit there and will recommend this location to others. ... Read more
    Karen W. - 5 January 2025
    Unit has flooded twice. I've been renting for 3 months, and they're increasing my rent from $118 to $217 for "market rate". Last week the elevator was out of order and had to haul a dresser up the stairs. Then they wouldn’t let anyone access their basement units because of all the water. Insurance won’t cover water damaged items because they claimed it’s rain water, so some stuff is damaged and some had to be thrown away with no compensation. Their solution was for me to pay twice as much for an upstairs unit to avoid water, rather than fix the facility. The staff has been helpful and patient (usually speak with Mike, who is amazing), but the company and its policies they have to enforce are awful. Update: One year later, they've tripled the price. $90 -> $209 -> $309 ... Read more
    Chris - 5 July 2024

    About this facility

    This Storage Star facility, located at 1300 North Ashland Avenue in Chicago’s bustling Wicker Park neighborhood, provides storage solutions with small, medium, and large units to suit various needs. Whether you’re a local resident seeking extra space or a business owner needing storage for inventory, this facility offers flexible options.

    Key features include climate-controlled units, ideal for protecting items from Chicago’s seasonal temperature swings, and indoor, multi-level storage, ensuring year-round convenience. The facility is equipped with elevators to make moving items between floors more manageable. With security cameras and an onsite manager, your belongings are well-monitored and secure. The facility also offers parking, making loading and unloading hassle-free.

    Customers can enjoy modern conveniences like contactless renting and online payment, streamlining the reservation process. For added convenience, moving supplies are available for purchase on-site. This Storage Star facility is ideal for city dwellers and businesses seeking secure, well-maintained storage options.

    Price comparison

    See how this facility's unit prices compare to others in Chicago, broken down by size.

    Small $181/mo
    Location minimum Location maximum
    $12/mo $483/mo
    Medium $311/mo
    Location minimum Location maximum
    $32/mo $712/mo
    Large $562/mo
    Location minimum Location maximum
    $85/mo $3428/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    94

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    74

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    96

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 94, Transit Score®: 74, Bike Score®: 96

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Potbelly

      Food & Drinks 0.02 miles

    • 826CHI

      Shopping 0.02 miles

    • Forsite Optical

      Shopping 0.02 miles

    • Shuga Records

      Shopping 0.02 miles

    • Iron Age

      Food & Drinks 0.03 miles

    • The Ark

      Shopping 0.04 miles

    • BIG & little’s Restaurant

      Food & Drinks 0.05 miles

    • Black Luxe Candle Co.

      Shopping 0.06 miles

    • Dunkin'

      Food & Drinks 0.06 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1300 North Ashland Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Star - 1300 North Ashland Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1300 North Ashland Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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