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Extra Space Storage - 145 Industry Avenue, Frankfort, IL 60423

4.7/5 - 110 Reviews
Location:
145 Industry Avenue, Frankfort, IL 60423
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 145 Industry Avenue, Frankfort, IL 60423

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

Not sure which size you need? Check our size guide to find the perfect fit.
10x20 Self Storage 200 Sq. Ft.
$348/mo

Amenities & features

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.7/5
Average rating
110
Number of reviews

Read some helpful reviews of Extra Space Storage, 145 Industry Avenue, Frankfort, IL 60423, shared by real renters with genuine experiences and honest opinions.

Ms. Tenica’s is amazing Lady she’s understanding and a great listener. I asked a lot of questions and she answered them all even when I thought they were a little silly, she stayed professional. I will definitely be back when I’m ready to store. She made the process easy and comfortable. ... Read more
felicia w. - 12 September 2025
Last Fall the rent was $140 mo. The manager said "that is the normal rate, but it usually goes up the first of the year. Three months later, (February) they increased it to $220. The manager said she would credit me $40, and lower the rent to $179, but she never did. I moved to another place which is cheaper and has better customer service, and they answer the phone. They never answer the phone which is a very bad sign. They also haven't returned my call to acknowledge I stopped the recurring payment. They were charging me $40 over, while they're running a special, and they only offer monthly contracts so they are extremely unethical. 03212024 Responding by suggesting I call you? You call me. You resolve customer satisfaction issues by contacting the customer, not telling them to call you and, you don't answer the phone and you didn't return my call once I said I was moving. ... Read more
William W. - 21 March 2025
Evelyn and Starlyne were beyond helpful. They not only answered our questions but they also directed us to one of their storage sites closer to our new home. They compared prices and explained the entire rental process to us. We highly recommend using this storage facility! ... Read more
Debbie M. - 9 March 2025
Irina C. - 8 March 2025
The term "Customer service" and "the customer is always right" are part of a bygone era. It was refreshing to talk to someone who didn't seen to mind being at work and and being genuinely congenial. The people at this facility get it! Very friendly and polite and knowledgeable of product. No matter how many questions I asked, or how indecisive I was they were patient with me and made sure that I was satisfied. ... Read more
S M. - 31 January 2025
I would give zero stars if I could. I complained for months that vacant until we're unlocked. I was told it was against their policy. Got to my unit to find it broken into through the vacant unit next to mine. Told I was out of luck. Filed a report with Frankfort Police and was told they have had several break ins all from adjacent vacant units. Beware!! ... Read more
Peter G. - 24 August 2024
Store manager Starlyne was Amazing. She was very knowledgeable about the company, and answered every question precisely and clearly. I recommended this particular facility to 3 of my family members because of the "at home" feeling I received from Starlyne. Definitely 5 stars ... Read more
Wardy - 31 July 2024

About this facility

Located at 22465 South Center Road, Frankfort, IL 60423, this CubeSmart facility offers a convenient storage solution for those in the Frankfort area. With large units available, it’s an ideal choice for storing oversized items or accommodating extensive storage needs, whether you’re decluttering your home, moving, or need extra space for a business.

This facility is equipped with drive-up access, allowing you to load and unload your belongings with ease, directly from your vehicle. The presence of an onsite manager ensures that assistance is readily available, while security cameras provide an extra layer of protection for your stored items. For those who value streamlined processes, this facility offers contactless renting, making it simple to secure a unit without visiting in person.

With online payment options and acceptance of credit cards, managing your storage account is straightforward and hassle-free. This CubeSmart facility is a great choice for anyone seeking secure, accessible, and flexible storage in the Frankfort area.

Price comparison

See how this facility's unit prices compare to others in Frankfort, broken down by size.

Large $348/mo
Location minimum Location maximum
$232/mo $619/mo

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

11

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

31

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 11, Bike Score®: 31

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Silver Auto

    Shopping 0.15 miles

  • Speedway

    Services 0.27 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 145 Industry Avenue offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Extra Space Storage - 145 Industry Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 145 Industry Avenue for specific restrictions and recommendations.

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