Heartland Storage - 2750 North 9th Street, Lafayette, IN 47904
Location:
2750 North 9th Street, Lafayette, IN 47904
Indoor
Units are located indoors for added protection and convenience
Drive-Up Access
Drive directly up to your unit for easy loading and unloading
Onsite Manager
On-site staff available to assist with property needs
Not sure which size you need? Check our size guide to find the perfect fit.
10x20 Self Storage 200 Sq. Ft.
$173/mo
No units are currently available.
Amenities & features
- Indoor
- Drive-Up Access
- Onsite Manager
- Contactless Renting
- Security Camera
- Gate
- Parking
- Enclosed
- Online Payment
- RV Storage
Customer reviews
4.7/5
Average rating239
Number of reviewsRead some helpful reviews of Heartland Storage, shared by real renters with genuine experiences and honest opinions.
Neal was awesome and very friendly! He really knows what he is talking about and explained everything very well. I liked that he gave me a tour of the place. The place is clean and looks secure with multiple cameras. I recommend this place to people for storage. ... Read more
Betzie Y. - 2 July 2026
Very helpful in all aspects from showing me around the facility to helping guide the truck in the building. Not tto mention, a very nice person in general. He made the choice to store here well worth my while. ... Read more
Alisa M. - 25 June 2026
Jill P. - 18 June 2026
Jesse M. - 11 June 2026
Neal Ensley has been absolutely wonderful to work with in arranging our desired spaces. He is personable and goes out of his way to take care of his customers. It makes a huge difference having someone on site to talk with and know that he is taking care of the facility so well. Thanks, Neal!
Omar was so helpful in getting final set up for renting of two spaces. Thank you! ... Read more
Joyce R. - 18 May 2026
Really great facility and Neal was a really great guy. He made sure to go through everything I would need to know, gave a tour of the facility, and made sure we had all our questions answered. Very open and friendly too and took his time and made sure we weren’t rushed. ... Read more
Sushin B. - 24 April 2026
Amber R. - 7 March 2026
Best storage place ive been too so far yeah looks like a run down building but its clean and not overly pricey and alot more convenient for those who are older and need stuff stored i can drive my car to my unit unload and go about my day security is very well so I feel like my belongings are in a safe space
And Neil was very kind and informative on helping me set it up
They help make getting storage simple and feel safe so looking forward to buisness in future ... Read more
Aleissa R. - 27 February 2026
Neil was absolutely incredible during one of the hardest seasons of my life. After my husband passed away, I had to close out his business storage unit, and Neil was nothing but kind, patient, and compassionate throughout the entire process.
He listened, he cared, and he treated me with so much respect and understanding. In a time that felt overwhelming, his steady and helpful presence made a huge difference.
I can’t recommend him enough. Truly a kind person. ... Read more
Kara S. - 25 February 2026
I love my unit! I received help from Nishanth when the company changed hands and he was very helpful, knowledgeable and I was able to get everything updated very quickly with out a bunch of fuss or waiting for a call back. I definitely would recommend!
*Update upon leaving it was seamless! NEAL WAS AWESOME! Highly recommend! ... Read more
Heather E. - 23 December 2025
The management is friendly. They contact you back quickly. The inside storage is really nice during rain or the cold weather. The access inside can be a little tight. The only problem I had was with the price increase. Other than that I would have given 5 stars all day long. ... Read more
Michael H. - 28 October 2025
Luckily I couldn't access my storage to put my things in it before dealing with... no access(could get in where people's rv's and the other businesses are but not where my unit is), no one answering calls, get phone call returned from call center(all nice people) and they can't get ahold of anyone either, they put in a ticket for access. Next day I'm at the front door between 10:30 and 11:30 on the phone getting everything refunded. Just... wow. Complete waste of time. Should have checked the reviews harder ... Read more
Joseph L. - 15 October 2025
There have been some changes. From my conversation with new Manager he is going to fix issues. He seems nice and honest. Had a unit for a few months and I can see he actually cares. Let’s hope Neal can do it. ... Read more
Papa B. - 30 September 2025
DO NOT RENT HERE! Heartland Storage use to be ran with actual people in the office. They have since fired all their staff and management is now run by GoStoreIt. GoStoreIt has the worst customer service ever. Not only have they raised the rent every month but since they have took over we have lost access numerous times. Everything is remote now so you better hope you don't need to get ahold of them for anything because getting on the phone with someone is extremely difficult. We will be moving out of this facility. ... Read more
Sabrina A. - 2 September 2025
I've had a storage unit for about 2 wks now. I'm less than pleased with the access issues I have had THUS far. Hopefully it will b addressed and fixed finally today. My code only works on 1 of the 2 keypads, not the one I need to access my unit in the building OF COURSE. Twice I've went there & had to leave because no access. To PAY $130 after fees & taxes .... And NOT b able to get to my stuff is unacceptable! Also I went down this am at 630am. The sign on the main entry garage door, as well as the website & all web.info I have seen states hours are 6am to 10pm. I was informed by a maintenance man this am at 640am that the door wouldn't open or be accessible til 7am! Said the sign is wrong! Fix it!??!
There is no lighting inside the building. The unit has an overhead light that doesn't work. Changed the bulb still no light! Pitch dark. So using flashlights to sort my stuff. And it's not climate controlled, which is ok, but what they don't mention is the building that the units are in.... Is a hotbox sauna with no air circulation AT ALL. ITS ALMOST UNBEARABLE WHEN TEMP IS UP TO 80 OR MORE.
I was in a tight spot and had to find a storage facility with very little time! I wouldn't refer anyone to this facility at this point.
They were very punctual when I needed the unit rented, over the phone, not in person . They provided a lock. Unit was clean. ... Read more
Mel E. - 22 August 2025
Update (07/30/25): I want to add to my initial comments from early June ‘25, as I have received additional “over-and-above” helpful customer service from the facility manager, Terry. Terry helped me get through the process of moving my travel trailer to a more convenient warehouse location in the past couple of days. Not only that, but he patiently walked me through the administrative/online aspects of the change. Undoubtedly, Terry is the main reason I still rent at this facility. The storage facility itself has gone through at least two management changes in the last 6 years from privately owned “Overhead Storage” to “Heartland Storage” and now (in recent weeks), to “GoStoreIt”; each transition brought with it some confusion and turbulent rate changes. Things appear to have settled down from the customer/value standpoint. Many thanks to Terry for his kind and gracious support throughout!
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Both Terry and Alisha at Heartland Storage Lafayette are very customer-service oriented. While the rental pricing is controlled independently by a third party, they do everything possible to serve the customer’s best interests. They are extremely personable, friendly, and great to interact with. ... Read more
Gary F. - 30 July 2025
Rodney L. - 3 April 2025
Absolutely fantastic experience. The 70' X 20' unit is massive if you ever need to store something large that's indoor but not temperature-controlled (or something like an RV or trailer that's okay outside but needs to be covered).
I wish I remembered the man's name who helped me arrange the reservation, but thank you for your great service. As for check-out, Alisha was amazing and so very helpful. Thank you so much.
We'll be back in the winter! ... Read more
Eric J. - 3 March 2025
Been a terrible experience for 2 years now. They raised price of the inside unit from $139 to $249! And never informed us. This is the second time they have done this and won’t credit us back. No emails no phone calls to let us know of the rate change. One person says one thing “oh yeah we never informed you we will get it fixed “ then another person says “oh we called you” I have proof from my phone for the last 5 months of no recent phones calls from them. They are terrible at honest business practice. We own a small business and we certainly do not do business this way. We opened a dispute with credit card. And plan to move the camper. Please beware especially if you want an inside unit. It’s ridiculous. It doesn’t have to be this way. They make you sign a contract that is only good for them. They said they didn’t inform us. They said they would make it right they lied
Your response is not accurate. The rate of $129 was on the website and I check the website often to see how the rates change so when I saw that the rate was lowered I had to call about it. It’s funny because a customer has to call to get rates lowered but does not receive a call or email about the increase. I would have told us right away about the so called “error” and then proceed to the increased rate next month. We never knew we received a special rate for however long because it was the posted rate on the website. It was certainly NOT communicated the whole way. Why do you think we’ve been calling for the last 3 weeks asking someone to please explain and help us. We get all different answers or completely ignored. So that’s why I left this review. Because we gave you plenty of time to rectify the situation. ... Read more
Rachel U. - 13 August 2024
I’ve had a unit at this facility for several years, long before heartland bought it, when it was then known as undercover storage.
Since the ownership change, I’ve been pretty unhappy. They took away 24 hour access, have increased the rent 3 times since taking ownership, and only loosely staff their posted office hours for in person customer service.
My biggest complaint of all though is that only about every other time I need to access my unit does the building gate actually work. The building is old, as is the gate, and they clearly don’t maintain it as well as it used to be. It’s busted or out of order VERY frequently.
With the substantial rent hikes, you’d think maybe new facility access gates might be in order, or better maintenance at least, but all they’ve done is build a bunch of nice big expensive covered RV storage spaces at the back of the lot, and sticking the tenants that rent the indoor units with the bill, apparently.
I’ve put up with all of this for quite awhile, dreading the idea of moving my belongings and business inventory to another facility, but I’ve about had it with the non-functioning gate. Reduced amenities for more money just doesn’t make sense. ... Read more
Cody H. - 19 June 2024
The workers were so helpful. They made our moving experience from another state very easy. The complex was so easy for our semi truck to get in and out with the movers. We were very lucky to find this place. The online experience is easy to pay and set up your unit. Thanks! ... Read more
Heather L. - 6 April 2024
About this facility
Located at 2750 North 9th Street in Lafayette, IN, this Heartland Storage facility offers large units that are perfect for accommodating oversized items, household goods, or business storage needs. Each unit is equipped with power, making it convenient for those who need occasional lighting or power tools while accessing their belongings.
This facility provides a variety of high-demand features, including drive-up access for effortless loading and unloading directly from your vehicle, indoor and enclosed storage options to keep your items protected, and ample parking for added convenience. For vehicles and travel enthusiasts, the facility also offers RV storage to keep your recreational vehicles safe and secure when not in use. Security is a priority at this location, with security cameras, a gated entrance, and an onsite manager ensuring your peace of mind.
Customers will appreciate the modern convenience of contactless renting and online payment options, making the rental process smooth and hassle-free. This Heartland Storage facility is a fantastic solution for Lafayette residents seeking secure, accessible, and feature-rich storage for both personal and vehicle needs.
This facility provides a variety of high-demand features, including drive-up access for effortless loading and unloading directly from your vehicle, indoor and enclosed storage options to keep your items protected, and ample parking for added convenience. For vehicles and travel enthusiasts, the facility also offers RV storage to keep your recreational vehicles safe and secure when not in use. Security is a priority at this location, with security cameras, a gated entrance, and an onsite manager ensuring your peace of mind.
Customers will appreciate the modern convenience of contactless renting and online payment options, making the rental process smooth and hassle-free. This Heartland Storage facility is a fantastic solution for Lafayette residents seeking secure, accessible, and feature-rich storage for both personal and vehicle needs.
Price comparison
See how this facility's unit prices compare to others in Lafayette, broken down by size.
Large $173/mo
Location minimum Location maximum
$47/mo $398/mo
Location & walkability
This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.
12
out of 100
Walk Score
Car-Dependent
Almost all errands require a car
30
out of 100
Bike Score
Somewhat Bikeable
Minimal bike infrastructure
Neighborhood highlights
Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.
Tippecanoe County Community Corrections
Tippecanoe County Jail
Tippecanoe County Sheriff
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Frequently Asked Questions
What kind of unit should I get?
The right storage unit size depends on what you plan to store and how much space you need to move around your items.
5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.
10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.
10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.
If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.
How do you open a storage unit door?
To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.
If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.
Why is self storage security important?
Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.
At Heartland Storage - 2750 North 9th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.
Can you store cars in self storage?
Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.
What can you not put in storage?
For safety reasons, most self storage facilities restrict certain items. These commonly include:
- Hazardous, flammable, or toxic materials
- Perishable food
- Live plants or animals
- Cash, firearms, or irreplaceable valuables
Always check with the facility at 2750 North 9th Street for specific restrictions and recommendations.
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