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Prime Storage - 6500 Jefferson Blvd, Louisville, KY 40219

4.6/5 - 875 Reviews
Location:
6500 Jefferson Blvd, Louisville, KY 40219
Office hours:
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.
(502) 792-7911

Prime Storage - 6500 Jefferson Blvd, Louisville, KY 40219

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $69/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $104/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $81/mo
    5x10 Self Storage 50 Sq. Ft.
    $69/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $52/mo
    5x5 Self Storage 25 Sq. Ft.
    $47/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $179/mo
    10x15 Self Storage 150 Sq. Ft.
    $169/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $132/mo
    10x10 Self Storage 100 Sq. Ft.
    $113/mo
    10x30 Self Storage 300 Sq. Ft.
    $289/mo
    10x20 Self Storage 200 Sq. Ft.
    $192/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    875
    Number of reviews

    Read some helpful reviews of Prime Storage, 6500 Jefferson Blvd, Louisville, KY 40219, shared by real renters with genuine experiences and honest opinions.

    I’m not one to ever leave a review but Heather at the front desk was patient with me when I didn’t necessarily deserve it . She followed up with me early the next morning right as they opened and made sure I was taken care of . She was top tier ! And the facility has always been clean and my belongings safe ! ... Read more
    Chi D. - 15 September 2026
    purk - 5 September 2026
    I had a really great experience at this Prime Storage facility. I ran into an issue with my unit lock and the staff at the front desk were incredibly helpful, patient, and professional throughout the whole process. They made a stressful situation much easier to deal with and got everything resolved quickly. The customer service here honestly stood out — friendly, understanding, and efficient from start to finish. The facility itself was clean, secure, and well maintained too. You can tell they genuinely care about their customers and are willing to go the extra mile to help when problems come up. Definitely recommend this place if you’re looking for reliable storage and excellent service. ... Read more
    Zaynah S. - 29 May 2026
    I really can’t say enough about the positive changes I’ve seen at this facility lately, and it is 100% due to Heather’s leadership. She has completely turned this place around over the last few months. The facility is now impressively clean, but the biggest difference is the environment. In the past, there were constant issues with unauthorized individuals in the building, but since Heather took over, those issues have been addressed head-on. It finally feels like a professional and well-managed business again. The addition of the security cameras with the recorded loop is a fantastic touch. Seeing that level of surveillance gives me total peace of mind; I honestly feel like my family heirlooms wouldn’t be any more secure if they were in Fort Knox itself. Heather is awesome and consistently goes above and beyond to ensure the units and hallways are spotless and safe. Her professionalism and dedication to cleaning up this location—both physically and operationally—is exceptional. If you’re looking for a storage spot where your belongings are in good hands, go see Heather!!! ... Read more
    Buffalo B. - 16 May 2026
    I had an outstanding experience at Prime Storage located at 6500 Jefferson Blvd. The level of customer service provided by Heather and Mark was truly exceptional. From the moment I walked in, they were professional, welcoming, and extremely helpful. They took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. It’s rare to find a team that genuinely cares about customer satisfaction, but Heather and Mark absolutely do. The facility is clean, well-organized, and secure, which gave me great peace of mind. I highly recommend this location to anyone looking for storage solutions. Thank you, Heather and Mark, for your excellent service! ... Read more
    JOSUET R. - 3 March 2026
    I have had nothing but a good encounter with the staff every time I go in the office. Heather helped me resolve an issue promptly and professionally and was kind enough to explain the details pertaining to my issue. I greatly appreciate the kindness and professionalism Heather displayed today especially now in days. Customer service is very important in retaining business and she achieved just that! Thank you again Heather!! ... Read more
    Whit W. - 16 February 2026
    I have had three units with this property since 2018. I experienced exceptional customer service from all the team members that I have had to interact with. The prices of all the units were reasonable and if adjustments had to be made on pricing based off of prices increasing you just had to speak with the office staff. Everyone was always professional and very friendly. I recommend Prime Storage for any need you might have especially at the Jefferson Blvd location in Louisville KY. ... Read more
    Danielle M. - 1 December 2025
    Winona A. - 16 October 2025
    Heather, the Assistant Manager, was invaluable and understanding of how much space I would need for my belongings. She has a lovely sense of humor and takes her position seriously but in a kind way. I would recommend anyone who is looking for a storage unit. I highly recommend this company?? ... Read more
    Shine H. - 15 October 2025
    Ask for Candice! She took the best care of me, got me in and out when I was in a time crunch, Answered all of my questions, and secured me the best rate. The facility is so clean and very well taken care of. I highly recommend this location. ... Read more
    Alexis B. - 7 October 2025
    Sani - 4 September 2025
    Candice here at Prime Storage is a True All-Star!!! I called about Moving into a unit that would suit my needs and she assured me everything would be just fine. I arrived at the Unit and it was more than I expected. 10/10 ... Read more
    Devin A. - 28 August 2025
    I’m very happy with Prime Storage. Candice provides excellent customer service she is always friendly, professional, and willing to answer any questions I have. She makes the whole process easy and stress-free. ... Read more
    Around t. - 26 August 2025
    Candice was friendly and patient She explained everything thoroughly helped me set a unique gate code and was very attentive and kind. I would recommend this place to anyone looking for friendly fast service. ... Read more
    Brooke - 19 August 2025
    Tizanna N. - 7 August 2025
    Monni R. - 4 August 2025
    Demetria - 18 July 2025
    I had a wonderful experience here miss Heather was my helper and she was wonderful and patient is my friend was very upset and she had all the patience in the world and we just appreciate her and what a wonderful place this is and thank you very much you've got 5 stars for us ... Read more
    John S. - 13 May 2025
    I highly recommend Prime Storage for all your storage needs! I was traveling for work and needed to store some items for a short while and Prime Storage was perfect. The staff were absolutely amazing and stayed a few minutes late right before the weekend to get me setup in a storage unit after another storage place didn’t work out. The check in and reservation process was really fast and easy. The space was exactly what I needed and as described. The facility felt safe and secure. I would definitely use them again to store my stuff. Thanks for such amazing customer service!!! ... Read more
    hrjackson17 - 10 May 2025
    Charged for a unit I never accessed. Signed up for "free" month for a unit that was $13. Got a call telling me to come in finalize the agreement. Did not go because I was told my card was charged $29.99 for required administration fee and I would have to pay $17 monthly for insurance. Assured them that I would not be paying $47 for a "free" month on a unit that was advertised for $13 (none of those amounts were listed online). Young lady told me she would file it under Buyer's Remorse, and they would issue a refund. NEVER HAPPENED. I started getting bills, texts, emails saying I owed $67 when I never signed the contracts nor took possession of the unit. Eli finally answered by 5th call and said he would ensure the local office would call. NEVER HAPPENED. I had to send a threatening email about contacting BBB to get them to cancel the service I never agreed to. I don't owe the amount stated on the "Move out" bill but still never received my money! NO DEAL, BAD BUSINESS! ... Read more
    Come L. - 9 April 2025
    We reserved a unit online and we're able to go in and see it. But after seeing, we felt we needed more space. We were able to upgrade our unit right then and there with no problem. Our representative, Heather, was a really nice person and very easy to talk to . ... Read more
    Jeannie B. - 7 April 2025
    OMG I just visited Prime Storage on Jefferson Blvd and the Rep. Candice was so nice and fast with the process.. Amesome experience you just don’t get customer service like this anymore.. Thanks Candice. Glyn H. ... Read more
    Glynnetta - 26 March 2025
    Heather did an excellent job explaining everything and getting me in here! I love this facility, very clean with plenty of room. Everyone and everything here has been absolutely exceptional and I think I found my go to place for all of my storage! Definitely give Prime a try! ... Read more
    victor l. - 15 March 2025
    I recently had a fantastic experience at Prime Storage, largely thanks to the exceptional service provided by the manager, Candice, and her team member, Aaron. From the moment I walked in, I was greeted with warm smiles and a willingness to help. Candice’s professionalism and attention to detail made the storage rental process seamless. She took the time to explain all my options and ensure I found the perfect unit for my needs. Aaron was equally impressive, assisting with the paperwork and showing me around the facility. His knowledge and friendly demeanor made the experience enjoyable. The facility itself is clean, secure, and well-maintained, which adds to the peace of mind I have storing my belongings there. If you’re looking for a reliable storage solution with outstanding customer service, I highly recommend Prime Storage and the fantastic team of Candice and Aaron! ... Read more
    Buffalo B. - 31 October 2024

    About this facility

    Located at 6500 Jefferson Blvd in Louisville, KY, this Prime Storage facility offers a range of unit sizes, including small, medium, and large options, to accommodate diverse storage needs. Whether you're decluttering your home, downsizing, or seeking extra space for your business, this facility provides tailored solutions.

    This facility stands out with climate-controlled units, which are especially beneficial in Louisville's humid summers and fluctuating winters, helping preserve sensitive items like electronics, furniture, and documents. For convenience, there’s drive-up access, first-floor access, and indoor storage options, making it easy to load and unload belongings. The presence of parking and RV storage ensures you can securely store your vehicles, regardless of size. Security measures like a gated access system, security cameras, and an onsite manager enhance peace of mind.

    The facility supports modern conveniences, including contactless renting, online payment, and credit card acceptance, simplifying the rental process. With retail moving supplies available on-site, this Prime Storage facility is an excellent choice for residents, businesses, or those relocating within the Louisville area.

    Price comparison

    See how this facility's unit prices compare to others in Louisville, broken down by size.

    Small $70/mo
    Location minimum Location maximum
    $9/mo $190/mo
    Medium $148/mo
    Location minimum Location maximum
    $23/mo $288/mo
    Large $241/mo
    Location minimum Location maximum
    $19/mo $1169/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    19

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    23

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    30

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 19, Transit Score®: 23, Bike Score®: 30

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Truist

      Services 0.42 miles

    • CVS Pharmacy

      Services 0.42 miles

    • Target

      Shopping 0.45 miles

    • Okolona Post Office

      Services 0.52 miles

    • Jefferson / McCawley

      Transportation 0.54 miles

    • Target Jefferson Blvd.

      Transportation 0.54 miles

    • Gordon Food Service

      Grocery Stores 0.56 miles

    • Planet Fitness

      Recreation & Entertainment 0.63 miles

    • Ashley HomeStore

      Shopping 0.65 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 6500 Jefferson Blvd is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 6500 Jefferson Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 6500 Jefferson Blvd for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (502) 792-7911