Public Storage - 6713 Strawberry Lane, Louisville, KY 40214

4.5/5 - 538 Reviews
Location:
6713 Strawberry Lane, Louisville, KY 40214
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 6713 Strawberry Lane, Louisville, KY 40214

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $28/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $27/mo
    5x15 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $70/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $27/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $25/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $92/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $67/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $215/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $122/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $96/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    538
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Absolutely do not use this storage facility! I have been renting with them for over 2 years and every 3-4 months they raise the rent, to where now my rent is double what it was 2 years ago. On top of this, I have gotten locked in the facility on multiple occasions when the facility wasn't even closed yet and I had to call the fire department to let me out. There are also constantly issues with the gates not working and there is rarely staff there to help troubleshoot. I have also not once received a call back after leaving a message for management for any of these issues. ... Read more
    Brianna M. - 7 July 2026
    ABSOLUTELY DO NOT USE KO STORAGE (LOUISVILLE CRUMS LANE) – DO NOT USE THIS FACILITY. My warning specifically applies to the **KO Storage location on Crums Lane in Louisville.** You cannot get ahold of anyone local to let you in to get your belongings. I owe them NOTHING but have been trying desperately to reach a human who can actually meet me or help me get access. I have expensive appliances in my unit, and I am extremely afraid that their continued refusal to assist is a tactic to force me into another month of rent for June, or an attempt to start an auction process for my things. I have already spoken with over five different agents and asked repeatedly to speak to a manager or supervisor, but everyone just reads the exact same script. There is zero local staff to provide access, address insurance, or handle problems. I am not a complainer. I usually only leave positive, great reviews, but this situation is unacceptable. **Do not trust this company. Save yourself the stress and avoid KO Storage.** ... Read more
    Tiffanie T. - 21 May 2026
    I recently had an outstanding experience with Public Storage (Strawberry Lane), and I want to specifically recognize Nancy, the property manager, for her exceptional service. From the outset, Nancy made herself readily available and ensured that every aspect of the move-out process was clearly explained. During what was a major business relocation move, her professionalism and composure made a meaningful difference. She was informative, patient, and genuinely kind—never rushed, never dismissive—just consistently helpful. Large transitions can be stressful, especially when coordinating logistics tied to a business move. Nancy demonstrated both operational competence and emotional intelligence. She walked through the move-out procedures step-by-step, answered questions thoroughly, and ensured there were no surprises. Her attention to detail and willingness to assist reflected a true service mindset. It is rare to encounter someone who combines efficiency with warmth so seamlessly. Nancy represents Public Storage with professionalism and integrity. A well-deserved five-star experience. ... Read more
    kcash78 - 18 February 2026
    The staff is always helpful, professional, and quick to answer questions. The property is clean, secure, and easy to access, and the whole process—from renting to moving in—was smooth and stress-free. I really appreciate how well everything is maintained. Highly recommend this location. ... Read more
    Daryl - 14 January 2026
    Emilee l. - 14 January 2026
    They cut off all access even when you are still on the inside of your storage which I think is very dangerous especially if you’re you have any type of medical condition I think the access should only be cut off for entry because they have two gates one for entrance and the other for exit only Think twice before renting from this one And they after hour gate access doesn’t work either ???????? ... Read more
    A L. - 30 August 2025
    This place, imo, deserves zero stars. I would love to give it a better rating, but it does not deserve it. I have never had such poor service in the entirety of my life. You can never get ahold of anyone. Not on the phone, internet chat, CSR #, through the app. When I finally get a call back, I get an excuse saying we are understaffed. He is interviewing. The person is off today. Not my concern! When I need assistance, I expect to get it especially since your hours are supposed to be 10-6 or on the weekends until 5. I don't expect to call several times with no answer and no good directions to get assistance. Four hours later at 5:38 get a call back not apologizing for the inconvenience, but the same excuses. Please resolve your issues!! Then I find out the coded doors (my issue - they sent the wrong code in the email ??) are only at this location!!! If there was an issue why not warn your customers to be careful when entering and exiting the property. Let's just put these codes on the door on one end to make it the most inconvenient at the least cost to us!! Voila!! Problem solved!! ... Read more
    Roxanne L. - 4 August 2025
    tashaneka g. - 30 July 2025
    Faith J. - 8 April 2025
    Crystal did an exceptionally thorough job of explaining things to me in reference to the rental agreement before I even had a chance to ask. She made everything seem really simple & uncomplicated, which put my mind at ease. That was one less thing I had to stress about. Thank you so much! ... Read more
    Thomas S. - 4 March 2025
    Our experience has been overall pretty awesome other than when we made this reservation we wasn't aware that the facility closes at 6 p.m Mon-sat. And 5p.m. on Sundays we learned the hard way (showing up at 6:05 with a fully loaded truck and trailer only to find out I couldn't leave any of it had to drag it all back until the next day and my work schedule makes it complicated with the storage hours so as mentioned if I would of been aware of operating hours of storage I would have most likely seek storage else where!!! ... Read more
    Jason S. - 1 December 2024
    I was driving through Louisville and stopped at the strawberry ln location to pay my bill. Ashley helped me, I inquired about how my bill has been raised multiple times in the last year while I was there. I have been with Public Storage for three years now and have always paid my bill on time. Ashley was very professional and accommodating and helped me out with my bill Allowing it to be a little less for the next three months, which I appreciate it very much. She carried herself well, Treated me like a person which is hard to come by these days, and you could tell she knew how to help and talk to people, Like she has a good amount of experience with it. She deserves a raise! ... Read more
    Bigrush 9. - 24 September 2024
    I wanted to beat my phone against that stupid metal box trying to get the gate to open through the app. Just give me a code I can use, please. Getting out was as pleasant. I swear, if someone was watching that on the camera, they must have been rolling on the floor. Anyhow, I wish I hadn't bought a lock before I rented, because they do provide one, as well as insurance. Signing up online was smooth and easy. Great for those who prefer no human contact. I don't mind either, and I like the tech aspect of it, I just didn't like app. ... Read more
    Traci T. - 28 August 2024

    About this facility

    Located at 6713 Strawberry Lane in Louisville, KY, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to fit diverse storage needs. The climate-controlled units are ideal for protecting temperature-sensitive items, especially useful in Kentucky's variable weather conditions. Units are equipped with convenient features like swing and roll-up doors, and the property includes elevators for easy access to upper levels and first-floor access for added convenience.

    This facility stands out with its combination of amenities, such as drive-up access for effortless loading and unloading and indoor storage to safeguard belongings from outdoor elements. Security is a priority here, with security cameras, a gated entrance, and an onsite manager ensuring peace of mind. For those with vehicles, there’s parking available, further extending the facility’s versatility.

    Customers benefit from contactless renting options, online payment, and the availability of moving supplies for a seamless storage experience. This facility is a great choice for Louisville residents looking for secure, flexible storage with modern conveniences and comprehensive access options.

    Price comparison

    See how this facility's unit prices compare to others in Louisville, broken down by size.

    Small $35/mo
    Location minimum Location maximum
    $10/mo $185/mo
    Medium $80/mo
    Location minimum Location maximum
    $36/mo $376/mo
    Large $144/mo
    Location minimum Location maximum
    $39/mo $990/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    63

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    35

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 63, Transit Score®: 35, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Estelle / Strawberry

      Transportation 0.08 miles

    • Speedway

      Services 0.1 miles

    • Strawberry / Downes

      Transportation 0.11 miles

    • Domino's

      Food & Drinks 0.12 miles

    • Southside / Thalia

      Transportation 0.12 miles

    • Southside Seafood Resturant

      Food & Drinks 0.14 miles

    • Papa John's

      Food & Drinks 0.15 miles

    • Southside / Strawberry

      Transportation 0.15 miles

    • Evangeline / Southside

      Transportation 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 6713 Strawberry Lane is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 6713 Strawberry Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 6713 Strawberry Lane for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: