Public Storage - 151 Andover Street, Peabody, MA 01960

4.8/5 - 198 Reviews
Location:
151 Andover Street, Peabody, MA 01960
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 151 Andover Street, Peabody, MA 01960

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • Multi-Level Storage
  • Online Payment

Customer reviews

4.8/5
Average rating
198
Number of reviews

Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

The staff was very helpful with my questions and had me set up in no time. The building is immaculately clean and a nice temperature on this very hot day. There are plenty of dollies to make storage easier. ... Read more
P D. - 19 May 2026
Wilfredo C. - 1 October 2025
Karina M. - 28 September 2025
Hairy M. - 23 September 2025
I had an amazing experience thanks to Ana! From start to finish, she was attentive, professional, and genuinely cared about making sure everything went smoothly. Her warm attitude made me feel comfortable, and she went above and beyond to provide outstanding service. It’s rare to find someone so dedicated and friendly at the same time. Thank you! ... Read more
Eric C. - 22 September 2025
Ana was amazing!!! Her personality was unmatched and I’m so glad we stopped in when we did. She answered all of our questions and made our transition seamless. Highly recommend going to her if you’re feeling uneasy about renting storage units. ... Read more
NaKeeya G. - 19 September 2025
I’ve been using this Public Storage unit for over a year, and it’s been nothing but great. Communication is easy with the office, especially Ana. She was beyond friendly and made downsizing my unit as smooth as possible. Thanks again! ... Read more
Angelica B. - 27 August 2025
I had an amazing experience all thanks to Ana! She was extremely helpful when I got lost. She was also more than helpful when there was a mix up with my unit size. I could not have asked for a better person to help me in this situation! Thank you Ana! ... Read more
Ciara E. - 26 June 2025
?????????? 5 Stars – Exceptional Service from Ana! I cannot say enough great things about Ana, the property manager at Public Storage. From the moment I walked in, she greeted me with a warm smile and a genuinely helpful attitude. Ana is incredibly knowledgeable, professional, and went above and beyond to make sure I had everything I needed for a smooth and stress-free storage experience. She took the time to answer all my questions, explained the rental process clearly, and helped me choose the right unit for my needs. It’s rare to find someone so committed to customer service these days, but Ana truly stands out. The facility is clean, secure, and well-maintained — and it’s clear that Ana takes pride in keeping it that way. Thanks to her, what could have been a complicated or stressful process was actually enjoyable. If you’re considering storing your items here, do yourself a favor and ask for Ana. She’s the best! ... Read more
Martine R. - 28 May 2025
Ana is amazing. She helped me when I got lost, when I needed help to get a bag inside storage, when I needed guidance with sizing. She really is amazing! She deserves a raise! Customer service was exceptional. Thank you, Ana! ... Read more
Carla C. - 16 May 2025
Ana is a very nice person. Her expertise, knowledge what she is doing is amazing. Makes customers feel comfortable and confident about this place. I would recommend her for a nice salary rate increase. Thanks for having her. ... Read more
Doris F. - 5 May 2025
I've rented at storage units all around the country and this is one of the best. The place is kept clean, and the staff is clearly paying attention to what's happening on the property. BRUCE does a great job making sure everything is in order and he's super friendly! EDIT: 4/2/25 - ANA recently helped me out with another space at the same facility. Excellent customer service and also super friendly. I can not recommend highly enough :) ... Read more
Per H. - 2 April 2025
I had an excellent experience thanks to Ana. He helped me find everything I needed with a lot of patience and kindness. His attention to detail and willingness to attend at all times made my visit much easier. In addition, the fact that I can handle two languages was of great help. I definitely recommend! ... Read more
Niki D. - 19 March 2025
We had a great experience renting a locker at this facility before it became Public Storage. The property is always clean and well-maintained. Bruce and Ana have always been friendly and provide excellent customer service...five stars to each of them. When Public Storage took over, we hoped for reasonable rate adjustments, since we knew they were inevitable. However, we were just notified of a 47% rate increase in only six months, which feels excessive. While we appreciate the facility and staff, such steep hikes are disappointing. The only positive takeaway is that Bruce and Ana provided excellent service! ... Read more
Robert M. - 2 March 2025
Participated in my first ever storage auction at this facility and it couldn't have gone any better. The staff was super friendly, extremely kind and informative and were gracious with this rookie. Super clean and well run facility. Special kudos to Anna and Nolan for making everything go smoothly. Would definitely recommend. ... Read more
Steven T. - 28 February 2025
I Stop by to look at the space I wanted to rent to confirm it was what I wanted during business hours no one was there I stopped by three times from 10:00-3:15 and left two messages to call me back about questions about the space. I also called the main Public Storage to help me complete the rental and they said The system wouldn’t let them complete the booking and I had to do it in the Office or online. I was moving my daughter‘s dorm stuff so I had to go ahead and book online because no one would call me back or was in office during business hours. The space is misleading. The Description of a space says ceilings of locker maybe lower than typical units. It says it has elevator access but does not mention once you use the elevator to get to the space. You then have to climb at 10 foot ladder to put stuff in the unit. This is why I wanted to look at it first. When Ana finally opened at 3.47 in the afternoon on Friday 17th I let Ana know that this is not the type of space I need and I need to switch to one that starts on the ground. She informed me I could change the unit to one that was taller and on floor level. She said the new price was gonna cost me $32 I ask why if I booked online it was $22.00 she told me she could not give me that rate that I had to cancel the first reservation and wouldn’t refund me the $29 administrative fee and I would have to pay it again to book another space online. I should’ve not had to pay $29 twice to book the right space Ana’s customer service was cold and unhelpful. She would not even call someone to make sure this couldn’t be correcte. Someone should’ve been in the office during the office hours. This would’ve avoided the problem altogether. ... Read more
Robin K. - 25 January 2025

About this facility

Located at 151 Andover Street in Peabody, MA, this Public Storage facility offers a variety of storage solutions with small, medium, and large units available. Whether you're decluttering or need extra space during a move, this facility accommodates a range of needs.

For added convenience, this facility provides climate-controlled units, ideal for protecting items from New England's fluctuating temperatures and humidity. The property also features indoor access, elevators, and first-floor units to simplify loading and unloading. Security is a top priority, with security cameras monitoring the premises and an onsite manager ensuring additional peace of mind. Parking is also available, making access easier for customers.

Customers can reserve units and make payments through a hassle-free online platform. This Public Storage facility is well-suited for residents and businesses in Peabody and nearby areas, offering a safe and accessible solution for short- or long-term storage.

Location & walkability

This storage facility is in a highly accessible area with excellent walkability and public transit options.

74

out of 100

Walk Score

Very Walkable

Most errands can be accomplished on foot

42

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 74, Bike Score®: 42

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Tesla

    Shopping 0.07 miles

  • North Shore Mall

    Transportation 0.14 miles

  • Chase

    Services 0.14 miles

  • Life Time

    Recreation & Entertainment 0.16 miles

  • Double Bull

    Food & Drinks 0.17 miles

  • McDonald's

    Food & Drinks 0.18 miles

  • DSW

    Shopping 0.19 miles

  • The Cheesecake Factory

    Food & Drinks 0.21 miles

  • The Container Store

    Shopping 0.22 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 151 Andover Street is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Public Storage - 151 Andover Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 151 Andover Street for specific restrictions and recommendations.

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