Public Storage - 12 Goodhue Street, Salem, MA 01970

4.6/5 - 482 Reviews
Location:
12 Goodhue Street, Salem, MA 01970
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 12 Goodhue Street, Salem, MA 01970

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $196/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $206/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $161 - $207/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $141/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $100/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $84/mo
    4.5x5 Self Storage 23 Sq. Ft.
    Climate-Controlled Elevator Swing
    $56/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $343/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $260/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $234/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $180/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $523/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    482
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    No point in using the app, you can be right next to the entrance and it still won’t register that you’re within distance to exit or enter. So if you enjoy getting in and out of the car 6 times to enter the passcode manually, this place is for you. ... Read more
    Amir E. - 7 October 2025
    They don't honor the terms of agreement when you sign up, they immediately overcharve you compared to what was stipulated in the agreement, the elevators seem to be constantly malfunctioning, and after 3 months of storage they try to hit you with a 30% increase to your monthly bill. There is nothing about this place that I would recommend, and I will be moving out by the end of the month. ... Read more
    Nick A. - 3 September 2025
    Cleanest storage unit I’ve been too in some time . Bruce was very helpful in helping me get my storage unit fast and easy with no hassle and the price I paid is great. I would highly recommend storing your household items here ! ... Read more
    Brittney M. - 24 July 2025
    Bruce went above and beyond to make our move into storage as seamless as possible! From start to finish, he was professional, attentive, and incredibly helpful. He took the time to answer all our questions, ensured we had the right space for our needs. His dedication and customer service are truly top-notch. ... Read more
    Erika A. - 3 April 2025
    I went into the Salem location today & a gentleman named Bruce was more than helpful to me. He even went out of his way to get me a a back-dated refund when my account was being overcharged for 6 months. He was beyond polite, extremely respectful, and just over all made my visit to the Salem location very easy going! This man deserves a raise. Thank you Bruce, you made one of my errands very easy going & stress free. He took his time and looked into some information for me and made sure he got me the best deal possible & for that I truly appreciate you. I’ve NEVER written a google review but Bruce was way too kind, respectful and patient to go unnoticed. Thanks again Bruce. Enjoy the rest of your work week. ... Read more
    Jessica R. - 3 March 2025
    The property is well-maintained, and Bruce and Steve made our move-out process seamless and stress-free. They were incredibly helpful and friendly not only throughout the entire process but also every time we were at the facility. They each deserve 5 stars! The only downside was the frequent price increases—it felt like the rates would go up every 6-8 months. ... Read more
    Robert M. - 2 March 2025
    Bruce has been absolutely amazing, especially lately! I've been a customer there for years and he has been wonderful, helpful, so easy to talk to, and deal with. I've also spoken with Ana several times, she is wonderful as well. Thank you both very much! Dawn Hughes ... Read more
    Aoh M. - 1 February 2025
    Ana G. provided us with fantastic customer service! Friendly and easy-going, Ana showed a genuine concern for our needs. Her level of care went above and beyond. She is a valuable asset to the Public Storage team. Thank you! ... Read more
    Lorraine S. - 10 January 2025

    About this facility

    Located at 12 Goodhue Street in Salem, MA, this Public Storage facility offers a wide range of storage solutions, including small, medium, and large units. The units are designed with convenience and protection in mind, featuring climate-controlled options that are ideal for safeguarding sensitive items from New England's unpredictable weather. With swing and roll-up door options, accessing your belongings is a breeze.

    This facility prioritizes accessibility, offering drive-up access, elevators, and first-floor access for seamless loading and unloading. The indoor and multi-level storage options accommodate a variety of storage needs, while the availability of parking makes it easier for customers with vehicles. Security is a top priority here, with features like security cameras and an onsite manager, giving you peace of mind. For added flexibility, this location offers contactless renting and accepts online payments, making it easy to manage your storage experience remotely.

    Those planning a move or needing extra supplies will appreciate the retail items available onsite. With its combination of security, accessibility, and modern conveniences, this Public Storage facility is an excellent choice for Salem residents, whether they’re downsizing, decluttering, or managing a big move.

    Price comparison

    See how this facility's unit prices compare to others in Salem, broken down by size.

    Small $135/mo
    Location minimum Location maximum
    $56/mo $206/mo
    Medium $254/mo
    Location minimum Location maximum
    $180/mo $343/mo
    Large $523/mo
    Location minimum Location maximum
    $375/mo $523/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    81

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    34

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    53

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 81, Transit Score®: 34, Bike Score®: 53

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dunkin'

      Food & Drinks 0.05 miles

    • Walgreens

      Services 0.08 miles

    • Boston St @ Pope St

      Transportation 0.08 miles

    • Boston St @ Federal St

      Transportation 0.09 miles

    • Landry & Arcari

      Shopping 0.09 miles

    • Trident Electronics Recycling

      Shopping 0.13 miles

    • Boston St @ Nichols St

      Transportation 0.16 miles

    • Boston St opp Nichols St

      Transportation 0.17 miles

    • Essex Street Dental Medicine

      Services 0.23 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12 Goodhue Street is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 12 Goodhue Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12 Goodhue Street for specific restrictions and recommendations.

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