Public Storage - 820 Kent Avenue, Baltimore, MD 21228

4.7/5 - 649 Reviews
Location:
820 Kent Avenue, Baltimore, MD 21228
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 820 Kent Avenue, Baltimore, MD 21228

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $105/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $87/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $87/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $72/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $186/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $153/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $113/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $424/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $309/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $227/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    649
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Angela M. - 28 March 2026
    Jake G. - 17 March 2026
    Katie, the public storage property manager at the Kent Ave location was very helpful and patient with me. She showed me multiple units and took the time to ensure I chose the best unit that suited my needs. The facility was clean! ... Read more
    Ariel W. - 8 March 2026
    Using this public storage facility has been a wonderful experience. Katie who works here is amazing…kind, helpful, caring…and is a problem solving positive human being that brings so much joy to my day when I have to take care of business with her. Highly recommend Kent Ave Public Storage. ... Read more
    Sarah B. - 2 March 2026
    Katie! Katie!! Katie!!! Katie!!!! Katie!!!!! Seriously, THANK YOU, Katie. You were literal sunshine during the obnoxious cold-spell that hit Maryland (during my move weekend... whew!). This was a time-pressure 'everything needs to run on time' experience for me personally, and you made the account set-up easy and seamless, and you went above and beyond to ensure that everything was set up right, the first time, and that I got everything I needed. Thank you! Shamal, thank you to you, too, for your assistance the day I needed your help. There's nothing like working with kind, professional, accountable, reasonable folks - and between Katie and Shamal, I was well-taken care of. The facilities are clean, well-kept, and managed well by staff onsite. They ensure things are running smoothly. Thank you! Also, side note, given the winter storm that hit the area a couple days before I made the move (a storm that made the area impassible from all the of the snow but also because mother nature doubled-down with the thick ice everywhere). Given those circumstances, this PS location did a commendable job making sure that the facilities were safely accessible. Managing the ice was a bugger during this time, and I was pleased to find I was able to move easily sans any environmental issues. Thank you! 5-star, all-around ... Read more
    Jennie K. - 6 February 2026
    Allen D. - 3 February 2026
    Shamal was incredibly helpful and professional throughout the entire process. He was friendly, knowledgeable, and made everything quick and stress-free. You can tell he genuinely cares about doing a great job and helping customers feel comfortable. If you’re coming to this Public Storage location, ask for Shamal you’ll be in great hands! ... Read more
    Marrisa L. - 3 January 2026
    I went into this store looking to store some stuff while on deployment, a nice lady by the name of Colleen helped me find a unit and a payment plan that best suited my needs. The service was so great I won’t have to worry while I’m away! Will come back here for any future storage needs!! ... Read more
    Elizzabeth N. - 6 August 2025
    I would steer CLEAR of this establishment. Not sure of its this branch or their business practice. Step 1. Have you sign the paper work and swipe your card. Step 2. Attendant starts to act flustered, oh system is having an issue I can’t print your lease or get your code. Let’s repeat the process and swipe again.(decline) oh ok you can move in with this temp code and no paperwork while we sort things. (At this point you should walk and request a refund) Step 3. They “supposedly” give you a refund some weird refund receipt. Step 4. At 9pm you get an email with your lease info and gate code saying your account is now past due. Step 5. Once you go in to confirm the prior cancellation they say it cancelled and to ignore the 30 dollar fee over due to a unit you never moved into. It will be waived. These are strong arm tactics found a reputable company paid zero and moved in same day. Gathered live evidence through the process and will disseminate in a way compliant with Maryland law. Steer clear am a veteran with stuff like this. ... Read more
    Dave G. - 29 July 2025
    So I am a owner operator… started renting a unit back in 2016.. when my trucking company started jumping off… over the years my company started expanding and more contracts I begin locking in… but I paid my monthly unit ON TIME… moving forward this year in February 2025 I contacted the DISTRICT MANAGER at the time ELENA… who I made aware that I would NOT be coming back to Maryland and I was WILLING to pay ?? one ?? more month and I wanted out… they could sell ??my unit because I ain’t need it due to this trucking ?? company expanding in other states.. After numerous emails ?? , phone calls, voicemails, etc (on my end as of February 2025 - Present July 2025) they still kept taxing me… even sent my unit to a collection agency with ALL MY BELONGINGS still there AFTER they pose to sold them for auction on May 20, 2025… I contacted the collection agency on July 10th… paid them 1/3 of the price the property THOUGHT they was gonna tax me… NOW ahhh haaa ?????? you screwed yourself… I tried being nice… but I got the last laugh… I WILL NEVER ?? RECOMMEND THIS PROPERTY… and thank god my credit wasn’t affected… crooks behind closed doors ... Read more
    Tee C. - 16 July 2025
    The facility is very accessible and even more so while using the app. My unit was perfectly clean and easy to locate. I also wanted to highlight the customer service is excellent. Very responsive and knowledgeable. ... Read more
    William R. - 23 April 2025
    ON BEHALF OF MY GOD DAUGHTER, MORGAN F., I'D LIKE TO TAKE THIS OPPORTUNITY TO THANK PUBLIC STORAGE'S MGR., KATY FOR HER WARM PERSONALITY AND HER HELP WITH RESOLVING A MATTER REGARDING HER UNIT! THX AGAIN! ... Read more
    ARI - 4 April 2025
    J E. - 1 April 2025
    Recently came in to get the code for my storage unit and Sabrina was awesome! She was attentive, professional, and kept me laughing so hard. She made me feel very welcome throughout the whole experience. Thanks, Sabrina, you rock!! ... Read more
    Kenya D. - 22 November 2024
    Sabrina & Katy were SO friendly and helpful! I was coming from another location and needed assistance. They were knowledgeable, pleasant, and more than willing to help meet my needs. I appreciate them. Will return as the need arises. ... Read more
    Vince B. - 18 November 2024
    I have been a customer at this location for many years. Recently, I have gone through some personal struggles. Katie listened, was compassionate, and recognized I could use some help. To help lighten my burden, she secured a temporary delay of my rent increase. I am extremely grateful to Katie for going above and beyond to assist me in my time of need. That is what I consider outstanding customer service! Thank you, Katie! ... Read more
    Debra G. - 4 November 2024
    Katie has been awesome! This new management team is a breath of fresh air. I'm actually delighted to see her on the property. She's truly genuinely kind and friendly. If you're feeling down, she'll cheer you up with a nice welcoming chat! ... Read more
    Joy J. - 23 July 2024

    About this facility

    Located at 820 Kent Avenue in Baltimore, MD, this Public Storage facility offers a range of small, medium, and large units to meet diverse storage needs. Each unit is equipped with practical features such as swing doors and roll-up doors, while the facility includes climate-controlled units—ideal for protecting your belongings from Baltimore's humid summers and chilly winters.

    This facility provides indoor access and is designed for convenience with elevators and first-floor access in its multi-level structure. With gated access, 24-hour security cameras, and an onsite manager, the property ensures your items are secure while on storage. For vehicle owners, parking is available onsite, adding another layer of functionality.

    Renters will appreciate modern conveniences like contactless renting and online payment options, while packing and moving supplies are conveniently available for purchase. This Public Storage facility is ideal for residents and businesses in Baltimore seeking secure, flexible storage solutions paired with excellent accessibility.

    Price comparison

    See how this facility's unit prices compare to others in Catonsville, broken down by size.

    Small $88/mo
    Location minimum Location maximum
    $32/mo $105/mo
    Medium $151/mo
    Location minimum Location maximum
    $72/mo $186/mo
    Large $320/mo
    Location minimum Location maximum
    $195/mo $424/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    68

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    49

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 68, Transit Score®: 49, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Quality Inn

      Services 0.05 miles

    • Musselman Dodge

      Shopping 0.07 miles

    • Chuck E. Cheese

      Food & Drinks 0.07 miles

    • Checkers

      Food & Drinks 0.1 miles

    • Panda Express

      Food & Drinks 0.1 miles

    • Liquor Depot

      Shopping 0.11 miles

    • Addy's Barbeque

      Food & Drinks 0.11 miles

    • Holiday Inn Express & Suites

      Services 0.13 miles

    • T-Mobile

      Shopping 0.13 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 820 Kent Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 820 Kent Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 820 Kent Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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