Public Storage - 5423 Butler Road, Bethesda, MD 20816

4.8/5 - 493 Reviews
Location:
5423 Butler Road, Bethesda, MD 20816
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 5423 Butler Road, Bethesda, MD 20816

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Elevator Access Roll-Up
    $353/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Elevator Access Roll-Up
    $271/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $291 - $360/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up
    $282/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Roll-Up
    $227 - $272/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up
    $480/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $449/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $401 - $409/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    493
    Number of reviews

    Read some helpful reviews of Public Storage, 5423 Butler Road, Bethesda, MD 20816, shared by real renters with genuine experiences and honest opinions.

    Michaela was a gem! Very helpful and even offered to another size once I told her how much I was storing. I only came in to inquire but left informed if a when I decided to make my final decision! Great leadership and the location was clean as well too ... Read more
    Lani S. - 3 October 2025
    Signed up for storage at $195 per month, which they honored for 3 months then raised the fee to $325, while still advertising it as $195. When I complained they said they had the right to raise it to whatever they want. They obviously have you in a difficult spot once you’ve gone through the effort and money to transport your belongings there, so they advertise a low rate knowing they will jack up the fees. ... Read more
    Ken J. - 29 September 2025
    I have had a space there for awhile. Climate control is not really controlled-hot in the summer and cool in the winter. Floors are dirty for months. Front desk is often unmanned even during Saturday prime time. Rent consistently goes up. Bathroom is always broken. They will also put their public storage stickers on your personal locks- outright attempt at theft. Never enough carts. Relatively safe area so good enough to put up with bad management until the rent gets too high and makes moving your belongings to another place beneficial. One of the front doors is usually left open so not as secure as you’d think. ... Read more
    Phone U. - 19 April 2025
    I’ve been using this Public Storage location for a little while. I always had a great relationship with the previous managers, but the new management is very rude, disrespectful, and not professional at all ... Read more
    TRANS H. - 16 April 2025
    Georgette W. - 4 April 2025
    The elevators stopped working last Saturday so you can't access your storage unit on the upper levels. Every day it takes a while to get hold of someone for an update about when the elevators will be working again, and every time I'm told it's a priority and will be fixed that day. And then I drive over to get my stuff but they are still not working and no-one is around. This is day 5. I'm not sure what I'm supposed to do if they aren't fixed by Friday - my movers are coming to retrieve the heavy items from the unit and they will not be willing to carry it down 3 flights of stairs. ... Read more
    Robert G. - 19 March 2025
    Went by to inquire about getting a storage space. Isata was really great. She offered valuable information in a friendly, respectful and efficient manner. Thanks for the wonderful experience, I would definitely recommend this public storage to people. ... Read more
    gburg a. - 21 February 2025
    Shawn G. - 18 February 2025
    Ian G. - 6 January 2025

    About this facility

    Located at 5423 Butler Road in Bethesda, MD, this Public Storage facility offers small and medium storage units suitable for a variety of needs. Whether you're decluttering your home, downsizing, or tackling a move, the unit options include convenient roll-up and swing doors, perfect for easy access and flexibility.

    This facility features indoor units and multi-level storage with elevators to simplify moving items to and from upper floors. Additional perks like first-floor access bring added convenience for those with heavier items. Safety is a priority here, with security cameras and an onsite manager providing extra peace of mind. Parking is available for tenants, making it easy to load and unload your belongings. For those who prefer a seamless experience, the option for contactless renting and online payment adds modern convenience.

    Need moving supplies or transportation? This Public Storage facility has a retail shop for packing essentials and even offers truck rentals to help streamline the moving process. This location is a strong choice for anyone in the Bethesda area looking for secure and accessible storage solutions with added modern amenities.

    Price comparison

    See how this facility's unit prices compare to others in Bethesda, broken down by size.

    Small $285/mo
    Location minimum Location maximum
    $85/mo $501/mo
    Medium $443/mo
    Location minimum Location maximum
    $217/mo $779/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    72

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    39

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    82

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 72, Transit Score®: 39, Bike Score®: 82

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Mobil

      Services 0.08 miles

    • Shell

      Services 0.09 miles

    • 7-Eleven

      Grocery Stores 0.09 miles

    • Kenwood Polyclean

      Shopping 0.09 miles

    • Audi Bethesda Service and Parts

      Services 0.12 miles

    • Bank of America

      Services 0.14 miles

    • Kenwood Auto Body

      Services 0.14 miles

    • McDonald's

      Food & Drinks 0.19 miles

    • Talbert's Ice and Beverage Service

      Shopping 0.22 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 5423 Butler Road is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5423 Butler Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5423 Butler Road for specific restrictions and recommendations.

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