Storage units in Tysons, VA, and nearby areas

After a prior visit I had mentioned in your follow-up request for information that the lights on the end of the storage facility where my unit is located were out. The lights are now functioning so a big thank you to you and the property manager (Tom).

Erick was very helpful in sorting out my issue. He made a trip to my unit to check it for me, and made the process simple and pleasant. Thank you!

We are very satisfied with the facility and customer service.

The facility is clean and very well maintained. Mimi and Keanna at the front desk are super helpful and kind.

I’ve used Extra Space Storage for a while now, and Monique has been outstanding to work with. The facility is clean, secure, easy to access, and simply well run. Monique brings professionalism, kindness, and a genuine human touch that’s rare these days. Great location. Fair pricing. Top-notch service. I Highly recommend Extra Space Storage!

I recently scheduled my move-out because I’m moving out of the area. Jarrod was kind enough to reach out personally to ask why I was leaving and whether I had any concerns. I truly appreciated him taking the time to do that! It’s refreshing to experience this level of customer service. Some companies would simply let you go without a second thought, but Jarrod showed genuine care and made me feel valued as a customer. Excellent customer service—thank you, Jarrod, for taking the time to check in!

The best customer service, Khalil is fantastic

????? Excellent storage facility! The property is clean, safe, and well-maintained, and everything works as it should. The customer service is outstanding—friendly, helpful, and professional. It’s reassuring to know my belongings are stored in a clean and secure environment. Highly recommend Public Storage to anyone looking for a reliable storage solution!

Excellent service by Gupta . Rent me with 2nd month free space today

The manager, Marcus, was awesome and very helpful. He took his time answering my questions and was very responsive to my calls.

Came to buy supplies PM Isata was amazing and property looks amazing

I had compared a few other storage places in Reston/Herndon area and chose the Self Storage Plus on Michael Faraday because it was the cleanest and the easiest to navigate. It didn’t have the mold smell and the units were bright with high ceilings. The front desk staff is also very friendly and helpful. I’m rating it high, although I consider the practice of the sharp rent increases deceitful and predatory in nature. It’s obviously the corporate profit driven policy, for which the local employees aren’t responsible.

Excellent service and neat and clean property. Cheap rates

We have used this facility for over two years and just transferred our belongings to a smaller unit. Moving is never easy, but Jared and Isada at Westbard Avenue are well informed, helpful, and friendly. They also do a superb job overseeing the building. It is a pleasure to work with them. Public Storage increases monthly rent a bit too often but we have evaluated other companies and they’re similar. Ultimately, interactions with staff matter and Jared and Isada have been wonderful. Their input and assistance has assured our continued use of this Public Storage facility.

No complaints