Public Storage - 396 Prospect Blvd, Frederick, MD 21701

4.9/5 - 513 Reviews
Location:
396 Prospect Blvd, Frederick, MD 21701
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 396 Prospect Blvd, Frederick, MD 21701

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Elevator Access Roll-Up
    $168/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Elevator Access Swing
    $121/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $126/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $90 - $114/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $80/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $72/mo
    5x4 Self Storage 20 Sq. Ft.
    Elevator Access Swing
    $56/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $287/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up
    $206 - $249/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $367/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    513
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I rented from this place for almost 2 years the rate started at a reasonable rate but then spiked up. They harassed me a day after the first every month I gave phone records. Then I got my belongings out on the 22nd of May which is on camera I called and called to advise but no one was at the office which I have record of as well . Finally got a call back on the 4th and was told I owe over 100 dollars for the last month. I never even signed that amount to begin with. They said I was going yo collection which I can’t wait to sue them for. Go here at your own risk . Also keep records like I did just in case because they will jack up your rate and harass you as soon as the first comes. ... Read more
    Shajuana W. - 21 June 2026
    Great customer service, Zak was very nice and professional.as a renter I found your online rental process to be straightforward and easy to understand. I really appreciate it how easy it was to get the unit . I will definitely recommend your storage place to other people. ... Read more
    lotfijtdtuttet s. - 1 October 2025
    Zak was super helpful and was able to help finding the right storage unit for our needs, with the rental process, loading the app, and give us an overview of the building and our storage location. Great customer service! The facility is very clean and easy to get in and out of. ... Read more
    Pat W. - 28 September 2025
    Had an absolutely Amazing customer experience with Jen today on the telephone. Jen was pleasant, sweet, kind, and understanding. She took time to review my account and explained why my bill increased. She also explained a letter was sent advising increases could happen. After explaining I lost my job she submitted a request to have my rate adjusted back to what it was before the recent rate increase. So thankful for Jen as she provided Excellent customer service. Thanks so much Jen for genuinely caring about me and addressing my billing concerns so quickly! You exemplify top notch CUSTOMER SERVICE! Thanks so much! ... Read more
    Malkia D. - 3 September 2025
    Tracey provided the absolute best customer service. She was professional from start to end of my visit. She went out of her way to assist me with my rental needs. Her office area was clean and represented Public Storage well. Tracey won me over with her genuine care and enthusiasm. I will definitely refer others to her location. She made me a Public Storage customer anytime I need storage space. THANK YOU TRACY!!! ???? ... Read more
    Don K. - 4 August 2025
    Thanks to Zachary for instantly assessing and resolving a problem that I experienced while attempting to gain access to my storage unit for the first time in over a year (perhaps longer). This location is clean, secure, and managed intelligently by one of the best customer service representatives I have ever encountered on-sight. Much appreciation to Zachary for professional courtesy and exceptional efficiency. He deserves special commendation (and a raise) for being perceptive, knowledgeable, and attentive. Well done! ... Read more
    Alan D. - 18 July 2025
    Aimee P. - 26 March 2025
    James B. - 3 March 2025
    Brandon B. - 15 January 2025
    Tracey made our experience with public stage exceptional! We hadn’t had a storage locker before and she was very attentive and knowledgeable. Told us what to expect, the best size locker for us, where to find the dollies, the days they would be closed (since it was right before Christmas). She made the experience effortless and easy. It was nice getting being able to work with someone who was genuinely happy to help. ... Read more
    Taral F. - 3 January 2025
    The service by Jenn was spectacular! She was professional, thorough, and she went above and beyond to make sure we had the right unit for our needs. She explained everything perfectly. She is the reason for the 5 stars! ... Read more
    Eric M. - 2 October 2024

    About this facility

    Located at 396 Prospect Blvd, this Public Storage facility in Frederick, MD, offers a wide range of storage solutions to meet various needs. With small, medium, and large units, customers can choose the perfect size for their belongings, whether it’s for household items, business inventory, or seasonal gear. Units feature both swing and roll-up doors, with some units accessible via elevators, making loading and unloading more convenient.

    This facility is equipped with standout features, including drive-up access for straightforward loading, indoor storage for added protection, and multi-level storage options to maximize space efficiency. The presence of an onsite manager and security cameras ensures peace of mind for customers, while RV storage and parking offer solutions for those with larger vehicles. The facility also provides contactless renting, enabling customers to reserve and pay online easily.

    Perfect for residents and businesses in Frederick, this facility is a reliable choice for flexible, secure storage with modern conveniences.

    Price comparison

    See how this facility's unit prices compare to others in Frederick, broken down by size.

    Small $102/mo
    Location minimum Location maximum
    $16/mo $236/mo
    Medium $247/mo
    Location minimum Location maximum
    $41/mo $436/mo
    Large $367/mo
    Location minimum Location maximum
    $129/mo $1075/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    62

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    26

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 62, Transit Score®: 26, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Best Western

      Services 0.13 miles

    • Weis

      Grocery Stores 0.18 miles

    • Acadia Dental & Dentures

      Services 0.32 miles

    • CVS Pharmacy

      Shopping 0.35 miles

    • Exxon - Jefferson Street Exxon

      Services 0.37 miles

    • Citgo

      Services 0.39 miles

    • The Lube Center

      Services 0.42 miles

    • McDonald's

      Food & Drinks 0.42 miles

    • 7-Eleven

      Grocery Stores 0.48 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 396 Prospect Blvd is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 396 Prospect Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 396 Prospect Blvd for specific restrictions and recommendations.

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