Public Storage - 5420 Randolph Road, Rockville, MD 20852

4.8/5 - 623 Reviews
Location:
5420 Randolph Road, Rockville, MD 20852
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 5420 Randolph Road, Rockville, MD 20852

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $192/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Elevator Access Roll-Up
    $144/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $180 - $186/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $141 - $146/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $131/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $110 - $114/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $90 - $98/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $373/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up
    $313 - $349/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $238/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $188/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $634/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    623
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Tanya F. - 25 February 2026
    Jason at Public Storage provided outstanding customer service! He was friendly, professional, and took the time to explain all my options clearly. He made the rental process quick and stress-free, and I truly appreciate his patience and attention to detail. It’s rare to find someone who genuinely cares about helping customers. Thank you, Jason! ... Read more
    Pier B. - 22 February 2026
    This is the best place for storage. The staff works hard to keep everything clean and organized. Jason is such a good person—very friendly and hardworking. I highly recommend this place for anyone looking for storage. ... Read more
    Ibrahim I. - 17 January 2026
    This public storage has been great for my business. Access is easy even during non business hours. It’s clean and maintained well. Jason is usually around and always helpful. I find myself running into him on the weekends and he always offers to help unload my car. Definitely recommend ! ... Read more
    Natalie G. - 4 October 2025
    Jason was absolutely fantastic to work with! He was very thorough in explaining everything, honest in his guidance, and incredibly patient throughout the entire process. His knowledge and professionalism really stood out and made the experience smooth and stress-free. I truly appreciate the time and care he put in—highly recommend Jason to anyone looking for someone reliable and knowledgeable! ... Read more
    Yurie P. - 7 September 2025
    While I have had a few minor hiccups with this location, the GM Jason has completely gone above and beyond to change my experience. He was phenomenal from start to finish. Jason's response time was great, which added to the impeccable customer service I received while dealing with him. Jason definitely showcased great leadership while ensuring we were able to come to a compromise, so that my needs could be met. Round of applause ???????????? ... Read more
    Keshia W. - 2 September 2025
    I really can't say enough amazing things about my experience with Jason at Public Storage. From start to finish, he made what could've been a stressful experience feel completely smooth and seamless. He answered all my questions, clearly explained the process and fees, and helped me choose the best unit for my needs. He is so knowledgable, proactive, and thorough, and on top of that, he has the most positive attitude and is incredibly kind and genuinely helpful! He even noticed that I didn't have anyone to help me move my things into my unit, and without hesitation he offered to help me himself. People like him are rare, and he truly deserves all the appreciation and recognition for his efforts. If you're ever at this location, I hope you get Jason! ... Read more
    Melody S. - 22 August 2025
    Jason, is one of the best Property Managers I have met over the years. He is so helpful, polite and makes you feel special. He looks out for your needs if needed. I just love Jason at 5420 Randolph Rd. If you get him, you will have no worries. Exit A526 on 7/30. Also he made my movers smile provided water. Such a caring man. Promote him, keep him please. CUSTOMER: Michelle Parker ... Read more
    Michelle P. - 30 July 2025
    Kristina S. - 5 April 2025
    Mohammed A. - 1 April 2025
    I’ve never written a review before, but I feel I have no other option. Yesterday, I spent over 30 minutes locked out of this location, unable to access my unit despite following all the required steps for Public Storage’s “contactless access” via their app. They also have a keypad option with a code, incase this does not work. My location services and Bluetooth were on, yet the system didn’t work. I called the customer support number posted on the door, only to be met with an automated system—no human assistance. I left a voicemail for the property manager, which has still not been returned. This morning, I called again and finally spoke to an employee. He had me confirm the keypad code I used last night, which he verified was correct. However, I was still unable to access the facility. He said he would check on it and placed me on hold for 20 minutes. I have a couch in my unit that I need to retrieve after hours in a few weeks, as I work during the day. The access is supposed to be until 9pm, but no employees are on premise after business hours. Given my issues with both the keypad code and contactless access, I’m worried I won’t be able to get in. I’m posting this in hopes that someone will address the issue and ensure I can access my belongings without further problems. ... Read more
    Daniel R. - 7 February 2025
    felicity D. - 10 January 2025
    It’s sad to say goodbye, but the great thing to this goodbye is more of a See you later. Public storage is a storage facility I’ll always return to. My experience was easy , convenient and stress free. Whenever I need helped or had any questions, public storage staff made it easier for me. Thank you Euyel for your help at the Randolph location today, You are awesome ... Read more
    Shai M. - 1 November 2024

    About this facility

    Located at 5420 Randolph Road in Rockville, MD, this Public Storage facility offers a variety of unit sizes, including small, medium, and large options, to accommodate diverse storage needs. Whether you're decluttering your home, transitioning during a move, or need extra space for business inventory, this facility provides the flexibility you need.

    Key features at this facility include climate-controlled units, ideal for protecting sensitive items from Maryland's hot, humid summers and cold winters. Storage is made easy with elevators, first-floor access, and indoor units, ensuring a smooth and convenient experience. For added convenience, the property also offers drive-up access for easy loading and unloading directly from your vehicle. Those with vehicles, boats, or recreational equipment will appreciate the available parking and RV storage options.

    Security is a priority, with multiple security cameras, keyless unit access, and an onsite manager to ensure peace of mind. Modern conveniences such as contactless renting, online payment, and onsite moving supplies make this facility an excellent choice for individuals, families, and businesses in the Rockville area.

    Price comparison

    See how this facility's unit prices compare to others in Rockville, broken down by size.

    Small $141/mo
    Location minimum Location maximum
    $44/mo $366/mo
    Medium $278/mo
    Location minimum Location maximum
    $125/mo $571/mo
    Large $634/mo
    Location minimum Location maximum
    $264/mo $969/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    74

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    63

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    62

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 74, Transit Score®: 63, Bike Score®: 62

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Version-S

      Services 0.04 miles

    • Calfax Auto Body

      Services 0.04 miles

    • Meineke

      Services 0.05 miles

    • Collision Kings Auto Body & Paint

      Services 0.05 miles

    • Kaufman's Auto Clinic

      Services 0.05 miles

    • Pooshan Rugs

      Shopping 0.06 miles

    • Jack Rosen Custom Kitchens

      Shopping 0.06 miles

    • Dana Bazaar Indo-Lankan Grocery

      Grocery Stores 0.06 miles

    • MD International Mart

      Grocery Stores 0.06 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5420 Randolph Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5420 Randolph Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5420 Randolph Road for specific restrictions and recommendations.

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