Five Star Storage - 3209 Grand Avenue, Billings, MT 59102

4.8/5 - 66 Reviews
Location:
3209 Grand Avenue, Billings, MT 59102
Office hours:
  • Tue: 8 a.m. - 12 p.m.
  • Wed: 1 p.m. - 4:30 p.m.
  • Thu: 8 a.m. - 12 p.m.

Five Star Storage - 3209 Grand Avenue, Billings, MT 59102

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x12 Self Storage 96 Sq. Ft.
    Climate-Controlled First Floor Access
    $102/mo
    8x10 Self Storage 80 Sq. Ft.
    First Floor Access
    $86/mo
    8x8 Self Storage 64 Sq. Ft.
    Climate-Controlled First Floor Access
    $92/mo
    6x16 Self Storage 96 Sq. Ft.
    Climate-Controlled First Floor Access
    $102/mo
    6x15.5 Self Storage 93 Sq. Ft.
    Climate-Controlled First Floor Access
    $97/mo
    6x8 Self Storage 48 Sq. Ft.
    Climate-Controlled First Floor Access
    $78/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $80 - $83/mo
    5x5 Self Storage 25 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $64/mo
    4.5x6 Self Storage 27 Sq. Ft.
    Climate-Controlled First Floor Access
    $72/mo
    13x13 Self Storage 169 Sq. Ft.
    Climate-Controlled First Floor Access
    $174/mo
    12x16 Self Storage 192 Sq. Ft.
    Climate-Controlled First Floor Access
    $209/mo
    12x14 Self Storage 168 Sq. Ft.
    Climate-Controlled First Floor Access
    $167/mo
    12x12 Self Storage 144 Sq. Ft.
    Climate-Controlled First Floor Access
    $174/mo
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $140/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled First Floor Access
    $118/mo
    10x10 Self Storage 100 Sq. Ft.
    First Floor Access
    $89 - $99/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled First Floor Access
    $154/mo
    8x16 Self Storage 128 Sq. Ft.
    Climate-Controlled First Floor Access
    $127/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled First Floor Access
    $118/mo
    8x14 Self Storage 112 Sq. Ft.
    Climate-Controlled First Floor Access
    $112/mo
    7x19 Self Storage 133 Sq. Ft.
    Climate-Controlled First Floor Access
    $164/mo
    47x50 Self Storage 2,350 Sq. Ft.
    Climate-Controlled First Floor Access Warehouse
    $2,942/mo
    16x16 Self Storage 256 Sq. Ft.
    Climate-Controlled First Floor Access
    $259/mo
    15x20 Self Storage 300 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $215/mo
    14x32 Self Storage 448 Sq. Ft.
    Climate-Controlled First Floor Access
    $449/mo
    12x40 Vehicle 480 Sq. Ft.
    Outdoor Access Parking RV Storage
    $132/mo
    12x35 Vehicle 420 Sq. Ft.
    Outdoor Access Parking RV Storage
    $117/mo
    12x30 Self Storage 360 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $317/mo
    12x30 Vehicle 360 Sq. Ft.
    Outdoor Access Parking RV Storage
    $92 - $124/mo
    12x25 Vehicle 300 Sq. Ft.
    Outdoor Access Parking RV Storage
    $97/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Outdoor Access Parking
    $69/mo
    10x30 Self Storage 300 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $215/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $164/mo
    7x32 Self Storage 224 Sq. Ft.
    Climate-Controlled First Floor Access
    $272/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Enclosed
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    66
    Number of reviews

    Read some helpful reviews of Five Star Storage, shared by real renters with genuine experiences and honest opinions.

    Rick is always helpful & keeps the units tidy & clean. Love the way he watches over everything and notices if something is seeming off. He has given us great confidence in renting storage because of his consistency in taking care anything if it needs fixed, repaired or adjusted. He is always there to help keep it safe & orderly. ... Read more
    Tana R. - 25 June 2026
    Pleasantly surprised! The door closed and seated solid. The unit was clean, spacious property. I needed a storage unit on short notice and Five Star delivered! Thanks to Rick in the office on Grand for his kindness and help. ... Read more
    Ellen c. - 6 June 2026
    Amazing customer service! We moved from California and arrived on a Saturday afternoon, only to find out our apartment complex didn’t have our garage ready as promised and couldn’t give us any timeline for when it would be ready. In a stressful situation with our moving truck scheduled to leave Monday morning, we found Five Star Storage on Sunday and were able to get everything set up quickly and smoothly. They made the process incredibly easy when we needed it most. To make matters worse, our apartment complex continued to delay with the garage availability and didn’t notify us until much later in the month, leaving us unable to give proper notice to move out. Five Star Storage went above and beyond and kindly did not charge us for the following month that we didn’t need, which we truly appreciated. Highly recommend their team for their flexibility, kindness, and outstanding service. We will absolutely be using them again for future moves! ... Read more
    Emily S. - 3 June 2026
    Cathy L. - 24 February 2026
    This was a really smooth experience from start to finish. The online rental process was fast and easy, and Rick in the office was friendly, helpful, and made everything simple. I loved that I could buy the lock right there instead of having to make another stop. Highly recommend! ... Read more
    Kelli O. - 7 February 2026
    Keith C. - 6 March 2025
    I have been a customer for the most part of seven years at Five Star on Grand Avenue . Rick has always been very helpful in making sure that I get the most appropriate and affordable unit available for my situation . He is very easy to work with and I highly recommend this facility . ... Read more
    David W. - 19 February 2025
    jeff m. - 1 November 2024
    Mike W. - 19 October 2024
    Five Star is a clean, safe & convenient location for storage. The on site manager is amazing and I feel my belongings are very secure. The layout is nice so that if driving a big u-haul truck or something with a trailer, you can easily navigate where you need to go. Highly recommend! ... Read more
    Kathy D. - 22 July 2024

    About this facility

    Located at 3209 Grand Avenue in Billings, MT, this Five Star Storage facility offers a wide range of storage options to suit your needs, including small, medium, and large units. The climate-controlled units are ideal for protecting temperature-sensitive items from Montana’s fluctuating weather, ensuring your belongings stay safe year-round.

    This facility features drive-up access for convenient loading and unloading, as well as indoor units for added protection from the elements. If you’re looking for vehicle storage, this location has you covered with dedicated parking options and RV storage, perfect for keeping your recreational vehicles secure during the off-season. Enhanced security measures, such as security cameras and an onsite manager, provide peace of mind for your stored items.

    With modern conveniences like contactless renting, online payment, and gate access, this Five Star Storage facility is a hassle-free solution for anyone in Billings looking for reliable storage. Whether you’re moving, decluttering, or need seasonal storage, this facility offers a secure and convenient option.

    Price comparison

    See how this facility's unit prices compare to others in Billings, broken down by size.

    Small $86/mo
    Location minimum Location maximum
    $25/mo $106/mo
    Medium $146/mo
    Location minimum Location maximum
    $34/mo $230/mo
    Large $411/mo
    Location minimum Location maximum
    $40/mo $3900/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    53

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    44

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 53, Bike Score®: 44

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • City Brew

      Food & Drinks 0.1 miles

    • Cody W. Haslam DDS

      Services 0.1 miles

    • City Vineyard

      Shopping 0.11 miles

    • First Interstate Bank

      Services 0.11 miles

    • Saint Vincent Frontier Cancer Center

      Services 0.12 miles

    • Billings Hardware Garden Center

      Shopping 0.12 miles

    • Christian Brothers Automotive Billings

      Services 0.14 miles

    • Walgreens

      Services 0.15 miles

    • Starbucks

      Food & Drinks 0.18 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3209 Grand Avenue is accessible during regular access hours, typically Tue: 8 a.m. - 12 p.m., Wed: 1 p.m. - 4:30 p.m., Thu: 8 a.m. - 12 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Five Star Storage - 3209 Grand Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3209 Grand Avenue for specific restrictions and recommendations.

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