Extra Space Storage - 11116 Providence Road, Charlotte, NC 28277

5/5 - 1055 Reviews
Location:
11116 Providence Road, Charlotte, NC 28277
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 11116 Providence Road, Charlotte, NC 28277

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $208/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $208/mo
    8x12 Self Storage 96 Sq. Ft.
    Climate-Controlled Elevator
    $220/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $179/mo
    8x9 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator
    $164/mo
    7x13 Self Storage 91 Sq. Ft.
    Climate-Controlled Elevator
    $210/mo
    7x11 Self Storage 77 Sq. Ft.
    Climate-Controlled Elevator
    $173/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $160/mo
    7x9 Self Storage 63 Sq. Ft.
    Climate-Controlled Elevator
    $149/mo
    6x14 Self Storage 84 Sq. Ft.
    Climate-Controlled Elevator
    $191/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $170/mo
    5x14 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $160/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $142/mo
    5x11 Self Storage 55 Sq. Ft.
    Climate-Controlled Elevator
    $133/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $123/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $90/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $102/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $69/mo
    4x9 Self Storage 36 Sq. Ft.
    Climate-Controlled Elevator
    $93/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $53/mo
    18x10 Self Storage 180 Sq. Ft.
    Climate-Controlled Elevator
    $372/mo
    11x17 Self Storage 187 Sq. Ft.
    Climate-Controlled Elevator
    $396/mo
    11x12 Self Storage 132 Sq. Ft.
    Climate-Controlled Elevator
    $287/mo
    10x17 Self Storage 170 Sq. Ft.
    Climate-Controlled Elevator
    $354/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $319/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $301/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $264/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled Elevator
    $246/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $227/mo
    9x19 Self Storage 171 Sq. Ft.
    Climate-Controlled Elevator
    $355/mo
    8x22 Self Storage 176 Sq. Ft.
    Climate-Controlled Elevator
    $364/mo
    5x20 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $227/mo
    30x11 Self Storage 330 Sq. Ft.
    Climate-Controlled Elevator
    $637/mo
    20x11 Self Storage 220 Sq. Ft.
    Climate-Controlled Elevator
    $454/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $419/mo
    14x15 Self Storage 210 Sq. Ft.
    Climate-Controlled Elevator
    $436/mo
    13x22 Self Storage 286 Sq. Ft.
    Climate-Controlled Elevator
    $566/mo
    12x22 Self Storage 264 Sq. Ft.
    Climate-Controlled Elevator
    $529/mo
    12x21 Self Storage 252 Sq. Ft.
    Climate-Controlled Elevator
    $509/mo
    11x28 Self Storage 308 Sq. Ft.
    Climate-Controlled Elevator
    $601/mo
    11x20 Self Storage 220 Sq. Ft.
    Climate-Controlled Elevator
    $454/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $506/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $419/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    5/5
    Average rating
    1055
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    The facility is clean, secure, and well-maintained. Tri is very helpful, and genuinely cares about the people he serves. He has gone above and beyond to help when needed. He’s very professional and personable. If you're looking for a storage facility with great service, I highly recommend this place. Thank you, Tri! ... Read more
    Siva M. - 7 July 2026
    ????? I had an outstanding experience at Extra Space Storage on Providence Rd. Trii Luong the store manager was absolutely phenomenal! From the moment my family and I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all of our questions, explained everything clearly, and made the entire process smooth and stress free. It’s rare to find someone who genuinely cares about providing excellent customer service, and Trii went above and beyond to make sure we had exactly what we needed. His positive attitude and willingness to help made all the difference. If you’re looking for easy storage needs and want exceptional service, I highly recommend this location. Thank you, Trii, for such a wonderful experience! ... Read more
    Karen E. - 2 July 2026
    This was my first time renting a storage unit, and I had a great experience! A very kind employee named Tri helped me every step of the way. He showed me where my unit was located, explained how to unlock it, and made sure I understood everything before leaving. He was professional, patient, and genuinely helpful. I really appreciated his excellent customer service. I highly recommend this location if you’re looking for a storage unit! ... Read more
    jaia c. - 2 July 2026
    I was looking for a storage unit close to my home and I found Extra Space Storage. I had the best customer service experience with Tri. I had not locked the unit and taken the key when I left. Tri called me to let me know but he went the extra mile by going to my unit and locking it for me until I could come retrieve it. I had additional questions and he was kind and patient. ... Read more
    Sonsarai - 20 June 2026
    We have had an excellent experience here! The facility is clean, secure, and well-maintained, but what really sets it apart is the customer service. Tri has been absolutely amazing to work with. He is incredibly kind, helpful, and genuinely cares about the people he serves. Anytime we've had a question or needed assistance, he has gone above and beyond to help with a smile. It's rare to find someone who is both so professional and so personable. If you're looking for a storage facility with great service and people who truly care, I highly recommend this place. Thank you, Tri, for making everything so easy and pleasant! ... Read more
    Kelly H. - 2 June 2026
    Thank you Extra Space for helping me with my storage needs. Been a customer for 10+ years at various locations. Wanted to give a shout out and special thank you to manager Tri at the Providence Road location in Charlotte. He is always professional, courteous, patient, and super helpful managing my unit(s) and any concerns. Tri communicates clearly and efficiently, always ready and willing to assist and support each customer in every situation. Thanks again Tri for all the help, appreciated! ... Read more
    M K. - 20 May 2026
    Family1st T. - 2 May 2026
    I had an excellent experience with Extra Space Storage on Providence Road - Charlotte NC. Management is helpful and kind and understand what it means to provide excellent customer service. They were willing to work with me to prorate the rent at move-out. Facility is clean and well cared for. No pests. Furniture and boxes were all in excellent condition after 3 years due to climate control and managements dedication to keeping the facilities clean. I would gladly use this location again in the future if the need arises. ... Read more
    Kari - 2 March 2026
    The staff at this location was amazing. When we encountered problems trying to meet our move out time, the owner offered reasonable options. I highly recommend this location. Even if you have another location that might be closer to you, the customer service at this location is top notch. It is worth your time to come the extra way to this facility. ... Read more
    Erin R. - 2 March 2026
    Tri is professional, courteous, listens to the customer, and just a great overall customer service professional. The property is well maintained and has a great layout for easy access to every individual storage unit. I highly recommend this location as well as the company that runs this particular operation. I have to do a call out to tri Being so welcoming to myself as a new customer as well as others that are current customers. He’s very personable and very easy to work with. ... Read more
    Vince S. - 11 February 2026
    I had an outstanding experience at Extra Space Storage, Rea Farms location, thanks to the exceptional service provided by Store Manager Tri Luong! From the moment I arrived, Tri was welcoming, knowledgeable, and incredibly professional. He made the entire process quick and stress- free, walking me through the best storage options for my needs and answering every question with patience and clarity. The facility is clean, secure, and well-maintained, and Tri’s attention to detail truly sets this location apart from other storage facilities. It’s clear that he takes great pride in ensuring customers feel confident and supported. If you’re looking for a storage facility with excellent service and a manager who goes above and beyond, I highly recommend choosing this Extra Space Storage location and working with Tri! ... Read more
    Malcom G. - 6 February 2026
    I have had a wonderful experience with this place. A wonderful man named Tri helped me out and walked me through all the numbers and kept me updated on savings and everything. He was so kind and gave me every detail possible so I would be comfortable with what I was being charged. I highly recommend this place, and if you do come in ask for Tri (pronounced like Tray). ???? ... Read more
    Wolf S. - 26 January 2026
    I have 2 units here. The facility is clean and we feel a safe place for our things. Tri is and has always been helpful with a personal approach and a genuine interest in who we are and how he can help. Everyone in the office is courteous and pleasant to communicate with. ... Read more
    David R. - 14 January 2026
    This is a great storage facility! I walked in needing a unit and Tri was very kind and helpful throughout the whole process. He explained which units would be best for our storage needs. I would highly recommend this Extra Space Storage to anyone in need! ... Read more
    Chrissy R. - 1 November 2025
    Amazing customer service! The manager, “Tri”, was very friendly and personable. He went above and beyond to set us up with the best storage unit for our size family. He made a stressful situation feel very easy. “Thank you Tri!” ... Read more
    Brian - 18 October 2025
    Thank you, Tri, for making our first experience with Extra Space Storage such a positive one. The entire building is spotless, and both the indoor and garage temperatures are consistently perfect and comfortable. I especially appreciate the time you spent with me, the thorough follow-ups, and the many ways you went above and beyond to make our move seamless. Your thoughtfulness, professionalism, and accommodating nature truly stood out. Your attention to detail, knowledge of your field, and the compassion, happiness and friendliness you’ve shown us are a true reflection of the excellence you bring to your work. ... Read more
    Deena D. - 24 September 2025
    We can’t recommend this Extra Space Storage location enough! Tri has taken all of his years of business experience and poured it into creating a storage facility that feels safe, clean, and extremely well-managed. The building is huge — four stories, fully air-conditioned, with a modern elevator system and covered parking that makes loading and unloading easy in any weather. Everything is well organized, the locks and security features are top-notch, and you can tell a lot of thought went into making sure customers feel both comfortable and protected. Tree’s leadership and attention to detail really shine here. This is by far the most professional, stress-free storage experience We’ve ever had for priceless furniture and timeless costumes that need an extra level of care when in storage. If you’re looking for storage that goes above and beyond the basics, this is the place. ... Read more
    Queen C. - 8 September 2025
    Tri is the best! He is a true professional with outstanding customer service. He's always friendly, helpful, and takes the time to explain everything clearly. The storage facility is spotless, secure and very well maintained. ... Read more
    Jennifer H. - 6 September 2025
    The space was impeccably clean. Staff was so incredibly kind and helpful. My need was short term but ended up a few months longer. I will use this facility again should the need arise. I called in this morning to let him know I was all moved out and he could have not been more helpful. Thank you Craig M. ... Read more
    Craig M. - 2 September 2025
    Advira M. - 1 September 2025
    Amazing facility and staff. Tom and Tri helped me with the check out and took care of cleaning my unit. The facility and units are clean, hallways are spacious and clean as well. It’s very secured here, control access into the elevators, cameras nicely placed, gates close after hours and is controlled access from that point. ... Read more
    Jonathan S. - 15 August 2025
    We have been customers at the Extra Space Storage for over two years now. We live out of state so rarely make it in to the office for any reason but this past week, we went in to handle some business and the customer service here is amazing. Tri Luong was so patient, kind and helpful and happy to say, it was so refreshing because customer service doesn’t seem to be a priority in a lot of business these days. Thank you, Tri, for being so awesome! We truly appreciate you! ... Read more
    Danny a. - 7 August 2025
    Great location and the staff is always helpful. Worked with Tri and he was very helpful in answering questions and concerns about my unit. Always see him when I visit my unit and he is always making his rounds and very responsive and polite. ... Read more
    Steve H. - 22 July 2025
    The storage facility was easy to access, clean and felt safe and secure. We rented one of the largest spaces available and were amazed how much it held. The staff were very helpful and we really appreciated the manager, Kim. I would definitely use them again in the future if needed! ... Read more
    Charlotte T. - 16 July 2025
    Tri is so helpful and has made this experience way better than I could have expected. He’s so friendly and really cares for his customers. I always feel safe when visiting the unit and the hallways/ common areas are always super clean! ... Read more
    Hanneh B. - 13 June 2025
    Alexander B. - 6 June 2025
    Had a great experience with Extra Space Storage off of Providence Rd. Tri allowed me to extend my rental for a few days to get the remainder of my items out of the unit and was available any time I had any questions. I appreciate all of your help Tri! Amazing customer service my friend! ... Read more
    Jerome S. - 7 April 2025
    Ashley W. - 4 April 2025
    For the past couple of years, I’ve rented a unit at ExtraSpace Storage, and I couldn’t be happier! First off, the location is incredibly convenient—easy to access and in a great central spot. The facility itself is always clean, well-kept, and I’ve always felt secure knowing my things were safe. The manager is fantastic—super friendly and always helpful, making the whole process so smooth and stress-free. If you’re looking for a safe, clean, and hassle-free storage solution, I highly recommend this place! ... Read more
    Melissa M. - 8 March 2025
    When Extra Space bought out the old company my storage space was owned by, the price went up but so did the customer service! Tri was very helpful and helped me with my transition. Minus the price increase I experienced (i feel like current customers's prices should have been grandfathered) , I recommend! ... Read more
    Dana S. - 23 February 2025
    I have had a great experience with Extra Storage. From a smooth move in to a clean facility, the service has been fantastic. There is someone on property during business hours,which I like. I have needed assistance with questions etc while I have been there and I have easily been able to get the help I need without having to make a phone call or email. The gentleman that works in the office most days is friendly and super willing to help make sure everything is a smooth process. Check out the facility. You will be glad you did! ... Read more
    Lauren H. - 20 January 2025

    About this facility

    Located at 11116 Providence Road, this Extra Space Storage facility provides adaptable storage options to meet a variety of needs. With small, medium, and large units, individuals can store everything from seasonal items to larger household belongings. The facility features climate-controlled units, which are ideal for safeguarding items from Charlotte’s humid summers and fluctuating temperatures.

    Convenience is a priority at this facility. Features like drive-up access and elevators make moving items in and out straightforward, while indoor access ensures a comfortable experience regardless of the weather. The property offers 24-hour access, enabling you to retrieve belongings anytime. For added peace of mind, the facility is equipped with security cameras and an onsite manager, ensuring a secure environment.

    Additional amenities include parking spaces for cars and contactless renting, making the process simple and efficient. With retail-moving supplies available and the option for online payments, this facility is well-suited for professionals, families downsizing, or anyone seeking a hassle-free storage solution in the Charlotte area.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $150/mo
    Location minimum Location maximum
    $13/mo $242/mo
    Medium $309/mo
    Location minimum Location maximum
    $54/mo $499/mo
    Large $503/mo
    Location minimum Location maximum
    $53/mo $1039/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    54

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    38

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 54, Bike Score®: 38

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • State Employees Credit Union

      Services 0.07 miles

    • Bojangles'

      Food & Drinks 0.12 miles

    • Courtyard Charlotte South

      Services 0.14 miles

    • Bank of America

      Services 0.16 miles

    • QuikTrip

      Services 0.17 miles

    • United States Post Office

      Services 0.22 miles

    • Starbucks

      Food & Drinks 0.22 miles

    • Hickory Tavern

      Food & Drinks 0.25 miles

    • Penn Station

      Food & Drinks 0.25 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 11116 Providence Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 11116 Providence Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11116 Providence Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: