Public Storage - 10111 Park Road, Charlotte, NC 28210

4.6/5 - 467 Reviews
Location:
10111 Park Road, Charlotte, NC 28210
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 10111 Park Road, Charlotte, NC 28210

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x3 Self Storage 24 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $53/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing Drive-up Access First Floor Access Outdoor Access
    $73/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $52/mo
    4x3 Self Storage 12 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $13/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $127/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Swing Drive-up Access First Floor Access Outdoor Access
    $153/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $109/mo
    20x10 Self Storage 200 Sq. Ft.
    Swing Drive-up Access First Floor Access Outdoor Access
    $136/mo
    11x35 RV 385 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $218/mo
    11x30 RV 330 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $195/mo
    10x35 RV 350 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $220/mo
    10x30 RV 300 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $190/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $197/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $118/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Swing Drive-up Access First Floor Access Outdoor Access
    $192/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $144/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $140/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $120/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    467
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Tony N. - 7 June 2026
    I own a moving company. For a long time, I was using this Public Storage location for my business operations. I wasn’t just renting one unit — I was using multiple units regularly for supplies, equipment, packing materials, and daily business needs. I want to be very clear: I always followed their rules. I moved out early. I cleared units before the payment date. I checked out properly through their website. I even made sure the system showed everything as completed. And yet — every single time — they still tried to charge me. Again and again. Even after units were fully vacated weeks before the billing date, I kept receiving charges. Then emails. Then notices. And now I’m even getting calls from collections — for units that were already empty and returned properly. The customer service has been terrible. No real help. No accountability. No clear answers. Every time it’s a different person, and nobody actually fixes the problem. Because of this, I’m officially done with Public Storage. I’m moving my business to other storage companies. And I want to say this openly: Every other moving company owner I know tells me the exact same story. Same issues. Same billing problems. Same customer service experience. During peak season alone, my company rents around 20 to 30 units per month. That’s serious money. And Public Storage is losing customers like me not because of price — but because of poor systems and zero responsibility. When a business client does everything correctly and still gets punished for it, that’s not a mistake anymore. That’s a system problem. I no longer trust Public Storage with my business. Run from there! ... Read more
    Yevhen Z. - 20 January 2026
    Ms. Darby was a great help , very patient , understanding, shows empathy to her customers. Listens , understands and does her best with giving customer satisfaction. I really appreciate this location for all that they do for me! I 100% recommend this location! ... Read more
    Kay - 16 January 2026
    Luis L. - 9 October 2025
    Shameka C. - 24 June 2025
    Drove past and didn’t even realize there was a public storage sitting there and stopped in just to get some pricing because I hate the storage company. I’m with end up meeting a property manager named Robin. She was very helpful picking out a new storage unit the proper size and told me to go online to see if I can find any better price. They might be a little cheaper because I still had a few weeks before I was able to move my stuff from the storage unit company I’m with to this one. She was amazing in helping me. Too bad more storage units companies don’t have more property managers like her Thank you Ms. Robin ... Read more
    angela b. - 24 June 2025
    tanya t. - 15 June 2025
    Worst customer service. My $25 commercial lock was accidentally cut off. Then, I was sent an email as if it were my fault. I had to drive 2 hours each way 2 weekends in a row just for them to apologize and give me a POS disc lock. As much money as I have spent with this company over the years, you'd think I'd be treated better. ... Read more
    Anthony K. - 4 March 2025
    Cassandra P. - 15 February 2025
    Jackson D. - 15 February 2025
    AVOID this location!!!! If I could give zero stars, I would. The units are run down with poor lighting and interior panels falling down. The customer service is horrible. We started at a very reasonable rate about 1 year ago; which was quickly increased by hundreds of dollars. They lure you in with a low rate and then issue increases every 6 months or less. We had to hire a moving company to move all of our items to another reputable facility with proper lighting and great customer service. To make matters worse. I needed to dispose of two bags of paper and a small bookcase. I located the trash bins and the gates were “wide open” upon my arrival. I placed the bags in the dumpster and left the small bookcase outside the dumpster as it was in “good condition”. Imagine my surprise when we received a very unpleasant phone call, accusing us of leaving the trash gate open and we were labeled as “dumping” and assessed a $75.00 dumping fee. These folks are hungry for money and will do anything for it. STAY AWAY!!! Choose another facility. It’s not worth the headache when there are many other options. ... Read more
    Beverly M. - 5 February 2025
    Olivia was a delight to work with! She was accommodating, professional, and went the extra mile to make sure I received a great rental. She explained the transfer process and was efficient, kind, and knowledgeable. ... Read more
    Ally C. - 4 January 2025

    About this facility

    Located at 10111 Park Road, Charlotte, NC 28210, this Public Storage facility is an excellent choice for residents and businesses in the southern Charlotte area. With a range of unit sizes, including small, medium, and large, it caters to storage needs of all kinds—whether you are decluttering your home, storing business inventory, or moving to a new place.

    This facility offers climate-controlled units, ideal for protecting temperature-sensitive items from Charlotte's hot summers and occasional humidity. For ease of access, the facility also features drive-up access, first-floor access, and indoor units, making loading and unloading straightforward and convenient. Customers will appreciate the added flexibility of contactless renting and the convenience of online payment options. The premises are well-monitored with security cameras, and there is an onsite manager to assist with any immediate inquiries.

    For those with larger storage needs, this facility provides parking options as well as RV storage, perfect for safely housing your vehicles. With retail-moving supplies also available onsite, this Public Storage facility is well-equipped to serve individuals and families relocating within Charlotte or nearby areas.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $48/mo
    Location minimum Location maximum
    $13/mo $242/mo
    Medium $130/mo
    Location minimum Location maximum
    $54/mo $499/mo
    Large $170/mo
    Location minimum Location maximum
    $53/mo $1039/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    55

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 55, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Suburban Extended Stay Hotel Charlotte-Ballantyne

      Services 0.12 miles

    • AFC Urgent Care Pineville NC

      Services 0.27 miles

    • Jersey Mike's Subs

      Food & Drinks 0.28 miles

    • Cellular Phones

      Shopping 0.3 miles

    • Office Supplies

      Shopping 0.3 miles

    • AAA Carolinas

      Services 0.31 miles

    • Park Crossing Dentistry

      Services 0.32 miles

    • Used Books

      Shopping 0.32 miles

    • Alterations & Tailor

      Shopping 0.32 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 10111 Park Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 10111 Park Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 10111 Park Road for specific restrictions and recommendations.

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