Extra Space Storage - 11838 University City Blvd, Charlotte, NC 28213

4.9/5 - 696 Reviews
Location:
11838 University City Blvd, Charlotte, NC 28213
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 11838 University City Blvd, Charlotte, NC 28213

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $218/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $153/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $194/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $136/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $142/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $102/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $87/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $142/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $102/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $87/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $80/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $87/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $60/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $120/mo
    12x11 Self Storage 132 Sq. Ft.
    Climate-Controlled
    $303/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $343/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $243/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    $300/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator
    $218/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $244/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $171/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $427/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $596/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $498/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $427/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $427/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    696
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Kelley - 11 July 2026
    We've been a customer with Charlotte's University Blvd location for a few years and they have been a pleasure to work with. Josh, understood my concern and was proactive in providing a solution. The facility is clean, well lit, and gives me peace of mind! L. Johnson ... Read more
    LaVeita J. - 22 May 2026
    My Experience with Extra Space Storage has been awesome. When I needed to transfer units, Stephanie made that happen for me almost instantly by walking me around to see new locations and providing guidance based on what I needed to store. The icing on the cake was delivered by Christine when I asked about some special accommodations; while I thought she was researching to give me an answer she was literally facilitating the request. Thank you to the entire staff and team for the way the place is managed and kept clean. HIGHLY RECOMMENDED! ... Read more
    Ernest A. - 10 April 2026
    Jewel G. - 10 March 2026
    I have been a renter of Extra Space for years. Every conversation when needed has been pleasant and helpful. Today was no exception. I had a problem and reached out by phone. Had the pleasure of speaking with Stephanie. She was pleasant, knowledgeable, helpful and informative. She promised to escalate and get back to me. Within the hour she got back to me with a resolution to my problem confirming I had all the information I needed. Thank you Stephanie and Extra Space Storage for your unwavering customer service. ... Read more
    Clara M. - 28 February 2026
    I came into Extra Space on 2/7/2026. Christine greeted me and was willing to help me right away. This location has made storing my belongings easy and I always feel both heard and seen when I come here. Easily 5 stars. ... Read more
    Charisma C. - 7 February 2026
    Today I was assisted by a rep named Christine. The customer service was unmatched and I am extremely grateful to have come across someone not only willing to assist but also offer insight. Thank you again Christine, every encounter I have with you is helpful and pleasant. ... Read more
    Charisma C. - 7 February 2026
    I am very pleased with the customer service I received. Christine at the University City location was so nice and helpful. She explained all of my terms to me before I signed any documents. Thank you for giving me a great experience here. ... Read more
    Vonissa B. - 25 November 2025
    Mrs. Chris and Josh are awesome. I switched from public storage because my unit was broken into and I was informed by the police and the storage company didn't even know SMH. I googled for best storage company and extra space popped up. Great customer service day 1. Affordable late fees, no locks being cut, like public storage before your 30 days up. ESP works with you in your time of need. They make you feel like family. It's clean and safe. When I call they know my voice. They give you the date that works for you. I love my storage company. Someone used my card and paid for there unit there and they fixed it when I brought the proof no hassle. I thank extra storage space for making my life a little bit easier through my struggles. I've recommended them every since. God bless them and their family ?? ... Read more
    Latanya S. - 23 October 2025
    Songa Y. - 6 October 2025
    I had an excellent experience with Extra Space Storage. From the very beginning, the staff made the entire process smooth and stress-free. They were professional, knowledgeable, and went above and beyond to answer my questions clearly, making sure I understood all of my options before making a decision. ... Read more
    Marino M. - 3 October 2025
    sarkeethia l. - 2 October 2025
    Extra Space Storage is exceptionally clean and well-maintained, making it easy to feel confident about storing your belongings here. Ari, the representative, was highly professional and provided outstanding customer service. She is knowledgeable, courteous, and went above and beyond to ensure a smooth and hassle-free experience. Highly recommend! ... Read more
    T R. - 7 August 2025
    Allie S. - 17 July 2025
    This location is great. Clean, safe and well lit. The manager Chris is absolutely the best and second to none in customer service. She is the main reason I have kept this account open. Convenient and close to my home and a great value. I highly recommned this location. ... Read more
    James M. - 15 April 2025
    I rented online & when I arrived my storage unit and lock was ready. The building and surround area is always clean & quiet. The staff is always sweeping outside etc. When I saw my unit, I realized I would need more space. The office manager helped me transfer into a larger unit in less than 10 minutes! Definitely would recommend. ... Read more
    Dajah D. - 27 March 2025
    Best storage we’ve ever had. They are clean and always answer the phone when you need them. The Manager has great customer service is very pleasant. I appreciate them making my storage needs process easy because everything else is hard ! ... Read more
    B S. - 15 January 2025
    I cannot recommend this storage facility enough! From the moment I walked in, I was greeted with a warm smile and exceptional service from Courtney. She went above and beyond to make the entire process seamless and stress-free. Courtney took the time to walk me through all the options, ensuring I found the perfect unit for my needs. Her professionalism, knowledge, and genuine kindness truly stood out. She made what could have been a stressful experience an absolute breeze! The facility itself is clean, secure, and well-maintained, but it's the customer service that sets this place apart. If you’re looking for a storage facility, look no further—ask for Courtney, and you’ll be in the best hands. Thank you for such a wonderful experience! ... Read more
    Jacob H. - 4 January 2025
    I was so thankful and greeted really well by Christine she worked with me with my unit from moving in and moving out. I would definitely recommend extra space storage for future movers. The facility is safe and secured and I never had to worry about my belongings. Definitely 10/10 recommended. ... Read more
    Ryehia R. - 11 November 2024
    My rep for the day, I think her name was Chrissy. PHENOMENAL!!! Very polite and displayed amazing customer service. She addressed all my concerns in a timely fashion and also provided me with additional Information as well to make sure I was well Prepared for my move in! Thank you again. ... Read more
    Ma’Lajah F. - 7 November 2024

    About this facility

    Located at 11838 University City Blvd in Charlotte, NC, this Extra Space Storage facility offers a variety of storage solutions for the growing University City area, known for its mix of residential and commercial developments. With small, medium, and large units, this facility is equipped to handle everything from extra household items to substantial storage needs.

    This facility features climate-controlled units, which are essential for protecting sensitive belongings from Charlotte’s hot, humid summers and occasional cold snaps. The convenience of drive-up access and indoor storage options caters to different accessibility needs, while elevators make navigating the multi-level layout simple. For added peace of mind, a robust security system includes security cameras and an onsite manager. Available parking further enhances the property’s versatility, offering options for vehicle storage.

    With contactless renting, online payment, and moving supplies available for purchase, this Extra Space Storage facility is ideal for busy professionals, students, or families relocating in the area. Its combination of modern features and convenience makes it a reliable choice for a variety of storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $122/mo
    Location minimum Location maximum
    $13/mo $242/mo
    Medium $260/mo
    Location minimum Location maximum
    $54/mo $499/mo
    Large $475/mo
    Location minimum Location maximum
    $53/mo $1039/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    31

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    21

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 31, Bike Score®: 21

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Food Lion

      Grocery Stores 0.55 miles

    • United States Postal Service

      Services 0.57 miles

    • Speedway

      Services 0.64 miles

    • Speedway

      Grocery Stores 0.64 miles

    • Cicis

      Food & Drinks 0.68 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 11838 University City Blvd is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 11838 University City Blvd, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11838 University City Blvd for specific restrictions and recommendations.

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