Extra Space Storage - 1325 West Mallard Creek Church Road, Charlotte, NC 28262

4.9/5 - 690 Reviews
Location:
1325 West Mallard Creek Church Road, Charlotte, NC 28262
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 1325 West Mallard Creek Church Road, Charlotte, NC 28262

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    12x7 Self Storage 84 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    12x6 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    12x5 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $167/mo
    12x4 Self Storage 48 Sq. Ft.
    Climate-Controlled
    $141/mo
    11x6 Self Storage 66 Sq. Ft.
    Climate-Controlled
    $178/mo
    11x4 Self Storage 44 Sq. Ft.
    Climate-Controlled
    $131/mo
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled
    $194/mo
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $167/mo
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $150/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $144/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $131/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $123/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $118/mo
    9x11 Self Storage 99 Sq. Ft.
    Climate-Controlled
    $208/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled
    $194/mo
    9x9 Self Storage 81 Sq. Ft.
    Climate-Controlled
    $179/mo
    9x9 Self Storage 81 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    9x6 Self Storage 54 Sq. Ft.
    Climate-Controlled Elevator
    $139/mo
    9x5 Self Storage 45 Sq. Ft.
    Climate-Controlled
    $134/mo
    9x5 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $121/mo
    6x9 Self Storage 54 Sq. Ft.
    Climate-Controlled Elevator
    $139/mo
    6x4 Self Storage 24 Sq. Ft.
    Climate-Controlled Elevator
    $72/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $179/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    5x14 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $150/mo
    5x11 Self Storage 55 Sq. Ft.
    Climate-Controlled
    $155/mo
    5x11 Self Storage 55 Sq. Ft.
    Climate-Controlled Elevator
    $139/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $144/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $131/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $121/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $105/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $98/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $85/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $50 - $76/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $103/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $63/mo
    4x15 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $150/mo
    4x14 Self Storage 56 Sq. Ft.
    Climate-Controlled
    $157/mo
    4x11 Self Storage 44 Sq. Ft.
    Climate-Controlled
    $131/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $123/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $118/mo
    4x9 Self Storage 36 Sq. Ft.
    Climate-Controlled
    $112/mo
    4x9 Self Storage 36 Sq. Ft.
    Climate-Controlled Elevator
    $107/mo
    4x6 Self Storage 24 Sq. Ft.
    Climate-Controlled Elevator
    $72/mo
    21x9 Self Storage 189 Sq. Ft.
    Climate-Controlled
    $465/mo
    15x9 Self Storage 135 Sq. Ft.
    Climate-Controlled
    $258/mo
    14x9 Self Storage 126 Sq. Ft.
    Climate-Controlled
    $246/mo
    11x10 Self Storage 110 Sq. Ft.
    Climate-Controlled
    $225/mo
    10x19 Self Storage 190 Sq. Ft.
    Climate-Controlled
    $467/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $280/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $253/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $241/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $210/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $164/mo
    9x20 Self Storage 180 Sq. Ft.
    Climate-Controlled
    $324/mo
    9x15 Self Storage 135 Sq. Ft.
    Climate-Controlled Elevator
    $207/mo
    9x14 Self Storage 126 Sq. Ft.
    Climate-Controlled
    $246/mo
    9x14 Self Storage 126 Sq. Ft.
    Climate-Controlled Elevator
    $197/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $660/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $480/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $277/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $480/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    690
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    They’re about to monopoly the city. I did find better alternatives. There are some great standalone storage places in Charlotte in the uptown area. The prices are a little bit higher, but the quality is there. They don’t allow their employees to sweep. The floors in the dust level is pretty high. I’m no longer there. I’ve moved onto better pastures. ... Read more
    Ronald C. - 6 June 2026
    To whom this may concern, I Catherine Crump rented here since 2024. Ive had the utmost Customer Service experience with one of your representatives by the name of Carolyn. I don’t know where to start first of all -She provided excellent customer service to me today she did it with ease and a smile -Very knowledgeable of the extra storage questions that were asked . She was very patient and answered every question and concern that I had regarding my unit (2) units . I do appreciate the training that Miss Carolyn was giving during her orientation and maybe it all comes naturally I appreciate the services that she rendered and I am a satisfied customer and will definitely tell other family folks and friends about this particular facility where Miss Carolyn operate thanks for hiring such an efficient well rounded employees Rep: Carolyn / Extra Space Storage Customer: Catherine Crump ... Read more
    Cathy C. - 4 June 2026
    Truly loved this storage area nice and clean, Staff is wonderful very helpful from the time I enter last year until now. Also Ms Carolyn Harris made it super easy for me and took away a lot of stress doing my departure. Nd not to mention the price is very reasonable. So to everyone there I made eye contact with and spoke over the phone with I truly appreciate you and Thank you for your help! ... Read more
    Jeremy W. - 5 March 2026
    I was serviced by Caroline today and she was so awesome! She is very knowledgeable and helped me in more ways than one. Thank you for your kindness and willingness to help and educate me on my billing. It was truly a pleasure doing business with you. ... Read more
    Ka'la J. - 5 March 2026
    Randall was Amazing and so Professional! Able to accomadate the change of reservation due to the snow in Charlotte Metro and great details on follow through our reservation. Excellent customer service start to finish and we would recommend them to every once. Shout to Tameka as well and thanks for your help as well! ... Read more
    Janice S. - 18 February 2026
    Tamika Cobbs was an absolute pleasure to work with. From the very beginning, she was warm, professional, and incredibly friendly. What stood out most was her genuine willingness to help me navigate all of my options so I could make the best decision for my current moving situation. She took the time to answer my questions, explain everything clearly, and made sure I felt confident every step of the way. If you’re looking for someone who is knowledgeable, patient, and truly has your best interest at heart, I highly recommend Tamika. Her level of care and support made all the difference. ... Read more
    Russell S. - 12 February 2026
    I just started renting a few weeks ago. So far the manager and staff have been very kind and helpful. The facility is clean and well kept. Special thanks to Ms. Tamika for her kindness and Ms. Carol for going out of her way to help me. ... Read more
    Twila H. - 22 October 2025
    Tamika at the Charlotte, North Carolina, location was amazing and her customer service was superb! I’m a new business owner and looking to reserve a storage unit for inventory and one location that has easy access for my movers. She took the time to give me a tour of three different units to help me make the best selection possible and thoroughly explain the reservation and payment systems. She went out of her way to even compare units at different location Home. I will definitely be securing a storage unit with extra space today and it’s mainly because of. Tamika's excellent service. Thank you! ... Read more
    Angie C. - 9 October 2025
    Easy process. Portal easy to manage remotely. Move out was smooth and staff member on-site was super helpful at move out. My college kid will use next summer. They walked us thru the move in ans move out process seamlessly!!!! ... Read more
    M J. - 19 August 2025
    Excellent customer service when checking in and out of our unit. Tameka and Caroline answered all questions and made us feel comfortable leaving our daughter's belongings in the care of this location for Extra Space Storage. ... Read more
    Sherrita E. - 15 August 2025
    Mike W. - 1 August 2025
    This location is great! I was able to secure a clean, suitable storage unit for my needs. Tamika was most helpful, courteous, and professional. When I returned to add a few more items, Carol was at the desk and was just as friendly and helpful. They have push carts to help you get your items moved, and the building is well-kept and secure. ... Read more
    P B. - 31 July 2025
    We had a great experience at Extra Space Storage! Both Ms.Carolyn and Ms.Tamika were very friendly, helpful, and personable. They went above and beyond and made our move in experience effortless. We always look forward to seeing them when we’re there. Highly recommend this storage location for anyone looking! ... Read more
    N W. - 17 July 2025
    Great service from ms carrolyn, she knows her way around the unit. she made it seem like home when i went in to sign a lease and everytime im there she seems like family.. i thank her for making it so welcoming for me at their building! ... Read more
    Prince J. - 28 April 2025
    The online reservation process was quick and easy. Both Carolyn and the manager, Tamika, were courteous and professional. They listened to what I needed, made the appropriate suggestions, and made certain that I was satisfied. Moving is burdensome and they helped to lighten our load. I would prefer to have lights inside the individual space, but the corridor lighting is extremely bright and has been sufficient. I highly recommend this storage facility. ... Read more
    Lisa H. - 24 April 2025
    Miss Tamika went above and beyond and assisting me with the perfect locker unit for my needs. I greatly appreciate your kindness and knowledge of the what I needed for my circumstances. Thank you so much. We need more people like her. ... Read more
    Lisa J. - 2 April 2025
    Tameika is not a trained well customer service rep/manager. You will be fine as long as you don't have any concerns to address. She is not willing to be helpful nor knowledgeable. She did not look for a resolution but she is highly skilled in being combative, condescending, rude, and even disrespectful. Do not recommend!!!! Hope someone in corporate or her boss Tiffany will reach out. I'll be happy to elaborate on my experience. ... Read more
    Leslie B. - 2 April 2025
    Tameika (new manager) is horrible. I do not look forward to working with her. I'm pulling my things out the facility asap. I called in politely to discuss an issue. She constantly cut me off, made sly remarks while I was discussing my concern, and even laughed while I was expressing my concern and looking for feedback. She was not helpful in my attempts to be proactive and I had to probe her for followup and next steps. Extra Space, you'll definitely made the wrong hiring decision by bringing Tamika on board. ... Read more
    Willie B. - 2 April 2025
    The communication & immediate assistance was top tier. The unit as well as facility was clean & easily accessible. Also the elevators and tolls used to assist were clean. I would use them wherever I decide to go. The manager Cody also was the best jumping in on an issue. ... Read more
    Nicole W. - 24 February 2025
    I am so VERY GLAD to be rid of this place! A relative of mine had to go into rehab for addiction. I had to make some hard decisions on their behalf. I placed their things here because of the cost and because they said that it would be safe. Fast forward 4 years. The price balloon multiple times. I called their corporate offices and have spoken to many people there. They continued to balloon the payments. I had no place and no help. The payment when I signed the contract... yes, there is paperwork you have to sign. Don't let them fool you.... It started at $64 per month. The ending cost was almost $300 per month... multiply that by over 3 years. Problem they never told me that there would be an increase in the price after I moved the stuff in. It was only a low price for 3 months, and then they just it up tremendously. I would DEFINITELY NOT recommend this place! Go and purchase a storage unit and have it placed in your backyard. It costs what I paid them for 6 months. Now, I do have to say that the young lady Mrs. Alexander was very nice and always friendly and cordial. The business side, though, was a waste and horrible. There is so very much that they do not tell you until after your stuff has been moved in there. ... Read more
    Tasha W. - 8 January 2025

    About this facility

    Conveniently located at 1325 West Mallard Creek Church Road, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Whether you’re decluttering a small apartment, relocating your household, or just need seasonal storage, this facility has you covered.

    This climate-controlled facility is ideal for protecting your belongings from Charlotte’s seasonal temperature swings and humidity, ensuring sensitive items like furniture, electronics, and documents stay in top condition. With indoor units accessible via elevators, navigating the multi-level storage is easy and hassle-free. For added convenience, this facility supports contactless renting and online payment, allowing you to manage your storage needs from anywhere. Shoppers will also appreciate the on-site retail options for moving supplies.

    Security is a top priority at this location, featuring a secured gate, security cameras, and an onsite manager for peace of mind. With parking available, this facility is a great choice for those needing vehicle storage, and it’s easily accessible from surrounding neighborhoods. Whether you’re a student at nearby UNC Charlotte or a resident in the expanding University City area, this Extra Space Storage facility combines convenience, security, and flexibility.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $135/mo
    Location minimum Location maximum
    $13/mo $242/mo
    Medium $270/mo
    Location minimum Location maximum
    $54/mo $499/mo
    Large $474/mo
    Location minimum Location maximum
    $53/mo $1039/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    25

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    24

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    21

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 25, Transit Score®: 24, Bike Score®: 21

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Gym

      Recreation & Entertainment 0.22 miles

    • UNCC/Huntersville

      Transportation 0.27 miles

    • Trader Joe's

      Grocery Stores 0.5 miles

    • LandMark Dentistry - Mallard Creek

      Services 0.52 miles

    • Hickory Tavern

      Food & Drinks 0.56 miles

    • Sherwin-Williams

      Shopping 0.57 miles

    • Rita's at The Arbors

      Food & Drinks 0.59 miles

    • Farley's Pizzeria

      Food & Drinks 0.62 miles

    • Adisil

      Food & Drinks 0.63 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1325 West Mallard Creek Church Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1325 West Mallard Creek Church Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1325 West Mallard Creek Church Road for specific restrictions and recommendations.

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