Public Storage - 11020 Morningstar Place Drive, Charlotte, NC 28262

4.8/5 - 668 Reviews
Location:
11020 Morningstar Place Drive, Charlotte, NC 28262
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 11020 Morningstar Place Drive, Charlotte, NC 28262

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $101/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $100/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $86/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $172/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Swing Drive-up Access First Floor Access Outdoor Access
    $190/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $135/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $203/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $196/mo
    10x20 Self Storage 200 Sq. Ft.
    $53/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    668
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    AH H. - 26 February 2026
    Today is February 25, 2026. I rented a unit online on 2/21 after hearing positive feedback from a friend who rents here. The online setup was easy, the rate was reasonable, and I was able to access my unit immediately through the app. Everything after that has been frustrating. As of 2/25, I have stopped by the office eight different times to try and pick up the lock I paid for, and have yet to reach a single staff member in person despite there consistently being a vehicle (and sometimes even a golf cart) parked outside the office. I have also called multiple gotten no answer. When I mentioned this to my friend, they explained that someone left around six months ago and that it has been nearly impossible to reach anyone since. Moving is already stressful enough. Nobody has time for this nonsense. Someone from Public Storage needs to email me to resolve this immediately. My contact info should be associated with receipt # 1539412132. ... Read more
    Amberly G. - 25 February 2026
    Alisa was very helpful and awesome. She was very thorough with answering each of our questions and she was very patient with us as well. She made us feel comfortable and welcomed, her energy was just what we needed. We really enjoyed interacting with alisa! ... Read more
    Raul E. - 22 February 2026
    Alisa was extremely knowledgeable and very helpful. Since this was my first time at a storage unit, I had a lot of questions. She took the time to explain how the lock and gates work, and she answered all of my questions with clear communication and professionalism. She even checked back with me to make sure everything went smoothly. Thank you Alisa for your outstanding customer service! ... Read more
    Kim K. - 18 January 2026
    Alisa is so helpful! I don’t know how I used any other storage facility before. She’s always kind and eager to aid customers. I’ve left a review before, but I just have to reiterate how much Alisa adds to this location!! Thank you Alisa for your patience when helping me every time. ... Read more
    Alexis T. - 31 December 2025
    THEY RAISE THE RENT after 90 days. The staff here are fine, the company is horrible. I have been here 3 months and they are already raising the rent on me over 40% ($117 to $164). They still offer new units with $70 first month and a free second month. RAISE THE RENT on you beyond what they charge any new rentals. The trick is they keep raising your rent if you stay here. Alisa and Sallie are very helpful with the gate and the unit. ... Read more
    David H. - 17 October 2025
    I had an excellent experience with Alisa at Public Storage! She was incredibly helpful, fast, and efficient in assisting me with my rental. Alisa made sure I fully understood everything about the property and how the process worked. Her professionalism and friendly attitude made the entire experience smooth and stress-free. I truly appreciate her outstanding customer service — she’s a great asset to the team! ... Read more
    Lee-Melissa D. - 4 October 2025
    Very bad service. I made the reservation on the website at 9:00 am, came to the office at 10:00 am, and waited until 11:35 am, and nobody showed up at the office. I went home, called back to make sure someone was working in the office, and they scheduled me an appointment for 2:30 pm. I arrived at 2:20 pm, and at 2:40 pm I called customer service. They didn’t resolve anything for me. In the end, the only thing they told me was that the unit was no longer available… They made me waste part of my day with no solution ?? Misleading offers—when you go, they offer you something different and more expensive. ... Read more
    EDUARDO S. - 3 September 2025
    I was trying to call this location this morning but somehow got sent to the derita location. Manager there still was able to help answer my questions about moving out. Margie is great at her job and makes it seem like a pleasure to help me. Thanks so much! ... Read more
    Amy W. - 3 September 2025
    Marie P. - 7 August 2025
    Great storage facility for temporary needs. Location manager Alisa provided excellent customer care. She is personable and ensured our expectations were met. She is must pleasure to work with. Would definitely recommend this public storage location to others! ... Read more
    Shaunte N. - 1 August 2025
    It was an absolute pleasure speaking with Alisa and having her as the property manager. She’s so sweet, understanding, and patient. I’ve been dealing with my disabilities and going through some struggles while trying to get back on track, and she’s shown nothing but kindness and professionalism. She truly does her job extremely well—I appreciate her so much and love that place! ... Read more
    C.B. C. - 21 June 2025
    Thank you so much Ms Alisa. She has been such a blessing and a wonderful spirit to communicate with. She is an amazing and I appreciate the uplifting words she has given me today. One thing for sure she has an excellent customer service and communication and I really appreciate and admire that. This property is very well maintained and managed and I recommend her and this property to everyone when looking for a place to storage. ... Read more
    Chrissie R. - 11 June 2025
    Lexi S. - 6 April 2025
    Destined T. - 4 April 2025
    Not Worth It Long-Term I initially liked this storage facility despite the frequent gate issues and trash around the property. I’ve been renting here for almost six months and was even considering consolidating another unit from a different storage place. However, that won’t be happening now. Starting in March, my rent is increasing by 30%—bringing it to nearly $570 per month. If this trend continues, in another six months, I’d be paying over $720! A 30% rate hike every six months is unsustainable, and I simply can't afford it. If you need short-term storage, this place might work for you. But for anything long-term, be prepared for steep and frequent rent increases. I am moving. ... Read more
    Jeremiah S. - 4 February 2025
    I have been at this public storage location 11020 morningstar place dr charlotte and it is really nice the guy Billy is very nice polite and very friendly and very understanding to your needs and he goes above and beyond to help and make sure your needs are addressed and well taken care of i would recommend this location to all my family and friends and tell them to ask for Billy and he will get you squared away with the right things you need for you to store your belongings Thank you public storage morningstar location for having a awesome employee Mr Billy working with us customer his customer service experience is phenomenal ???? ???????????????????????? ... Read more
    Jennifer B. - 31 January 2025
    Billy's customer service was exceptional. He was very friendly, polite and professional. He took time to help me download the app and get all set with access to my unit. Thank you once again Billy for your attentiveness and support. Keep up the good work. ... Read more
    Monica B. - 23 September 2024

    About this facility

    Located at 11020 Morningstar Place Drive in Charlotte, NC, this Public Storage facility offers a variety of storage solutions with units available in small, medium, and large sizes. Whether you're decluttering, moving, or needing extra space, this facility provides options to fit your storage needs.

    This facility stands out with climate-controlled units, ideal for protecting items from Charlotte's humid summers and fluctuating temperatures. For easy access and convenience, features such as drive-up access, first floor access, and swing or roll-up doors make loading and unloading a breeze. The property is also equipped with parking options, suitable for storing vehicles or recreational equipment.

    Security and ease of management are priorities here, with security cameras, an onsite manager, and the ability to reserve units or make payments through online payment. For those in need of moving supplies, a retail section is available on-site. This facility is an excellent choice for residents and businesses in Charlotte looking for secure, accessible, and convenient storage options.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $96/mo
    Location minimum Location maximum
    $13/mo $242/mo
    Medium $166/mo
    Location minimum Location maximum
    $54/mo $499/mo
    Large $151/mo
    Location minimum Location maximum
    $53/mo $1039/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    26

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    18

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 26, Bike Score®: 18

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • QuikTrip

      Services 0.25 miles

    • D Parking

      Services 0.41 miles

    • C Parking

      Services 0.42 miles

    • CVS Pharmacy

      Shopping 0.44 miles

    • B Parking

      Services 0.48 miles

    • Sushi Queen

      Food & Drinks 0.51 miles

    • Alpha Omega Grill & Pizzeria

      Food & Drinks 0.51 miles

    • Boost Mobile

      Shopping 0.52 miles

    • Walmart Neighborhood Market

      Grocery Stores 0.55 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 11020 Morningstar Place Drive is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 11020 Morningstar Place Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11020 Morningstar Place Drive for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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