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Public Storage - 11020 Morningstar Place Drive, Charlotte, NC 28262

Self Storage
4.8/5 - 666 Reviews
Location:
11020 Morningstar Place Drive, Charlotte, NC 28262
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • Online Payment

What customers are saying

4.8/5 - 666 Reviews

Read some helpful reviews of Public Storage at 11020 Morningstar Place Drive, shared by real renters with genuine experiences and honest opinions.

AH H. - 26 February 2026
Today is February 25, 2026. I rented a unit online on 2/21 after hearing positive feedback from a friend who rents here. The online setup was easy, the rate was reasonable, and I was able to access my unit immediately through the app. Everything after that has been frustrating. As of 2/25, I have stopped by the office eight different times to try and pick up the lock I paid for, and have yet to reach a single staff member in person despite there consistently being a vehicle (and sometimes even a golf cart) parked outside the office. I have also called multiple gotten no answer. When I mentioned this to my friend, they explained that someone left around six months ago and that it has been nearly impossible to reach anyone since. Moving is already stressful enough. Nobody has time for this nonsense. Someone from Public Storage needs to email me to resolve this immediately. My contact info should be associated with receipt # 1539412132. ... Read more
Amberly G. - 25 February 2026
Alisa was very helpful and awesome. She was very thorough with answering each of our questions and she was very patient with us as well. She made us feel comfortable and welcomed, her energy was just what we needed. We really enjoyed interacting with alisa! ... Read more
Raul E. - 22 February 2026
Alisa was extremely knowledgeable and very helpful. Since this was my first time at a storage unit, I had a lot of questions. She took the time to explain how the lock and gates work, and she answered all of my questions with clear communication and professionalism. She even checked back with me to make sure everything went smoothly. Thank you Alisa for your outstanding customer service! ... Read more
Kim K. - 18 January 2026
Alisa is so helpful! I don’t know how I used any other storage facility before. She’s always kind and eager to aid customers. I’ve left a review before, but I just have to reiterate how much Alisa adds to this location!! Thank you Alisa for your patience when helping me every time. ... Read more
Alexis T. - 31 December 2025
THEY RAISE THE RENT after 90 days. The staff here are fine, the company is horrible. I have been here 3 months and they are already raising the rent on me over 40% ($117 to $164). They still offer new units with $70 first month and a free second month. RAISE THE RENT on you beyond what they charge any new rentals. The trick is they keep raising your rent if you stay here. Alisa and Sallie are very helpful with the gate and the unit. ... Read more
David H. - 17 October 2025
I had an excellent experience with Alisa at Public Storage! She was incredibly helpful, fast, and efficient in assisting me with my rental. Alisa made sure I fully understood everything about the property and how the process worked. Her professionalism and friendly attitude made the entire experience smooth and stress-free. I truly appreciate her outstanding customer service — she’s a great asset to the team! ... Read more
Lee-Melissa D. - 4 October 2025
Very bad service. I made the reservation on the website at 9:00 am, came to the office at 10:00 am, and waited until 11:35 am, and nobody showed up at the office. I went home, called back to make sure someone was working in the office, and they scheduled me an appointment for 2:30 pm. I arrived at 2:20 pm, and at 2:40 pm I called customer service. They didn’t resolve anything for me. In the end, the only thing they told me was that the unit was no longer available… They made me waste part of my day with no solution ?? Misleading offers—when you go, they offer you something different and more expensive. ... Read more
EDUARDO S. - 3 September 2025
I was trying to call this location this morning but somehow got sent to the derita location. Manager there still was able to help answer my questions about moving out. Margie is great at her job and makes it seem like a pleasure to help me. Thanks so much! ... Read more
Amy W. - 3 September 2025
Marie P. - 7 August 2025
Great storage facility for temporary needs. Location manager Alisa provided excellent customer care. She is personable and ensured our expectations were met. She is must pleasure to work with. Would definitely recommend this public storage location to others! ... Read more
Shaunte N. - 1 August 2025
It was an absolute pleasure speaking with Alisa and having her as the property manager. She’s so sweet, understanding, and patient. I’ve been dealing with my disabilities and going through some struggles while trying to get back on track, and she’s shown nothing but kindness and professionalism. She truly does her job extremely well—I appreciate her so much and love that place! ... Read more
C.B. C. - 21 June 2025
Thank you so much Ms Alisa. She has been such a blessing and a wonderful spirit to communicate with. She is an amazing and I appreciate the uplifting words she has given me today. One thing for sure she has an excellent customer service and communication and I really appreciate and admire that. This property is very well maintained and managed and I recommend her and this property to everyone when looking for a place to storage. ... Read more
Chrissie R. - 11 June 2025
Lexi S. - 6 April 2025
Destined T. - 4 April 2025
Not Worth It Long-Term I initially liked this storage facility despite the frequent gate issues and trash around the property. I’ve been renting here for almost six months and was even considering consolidating another unit from a different storage place. However, that won’t be happening now. Starting in March, my rent is increasing by 30%—bringing it to nearly $570 per month. If this trend continues, in another six months, I’d be paying over $720! A 30% rate hike every six months is unsustainable, and I simply can't afford it. If you need short-term storage, this place might work for you. But for anything long-term, be prepared for steep and frequent rent increases. I am moving. ... Read more
Jeremiah S. - 4 February 2025
I have been at this public storage location 11020 morningstar place dr charlotte and it is really nice the guy Billy is very nice polite and very friendly and very understanding to your needs and he goes above and beyond to help and make sure your needs are addressed and well taken care of i would recommend this location to all my family and friends and tell them to ask for Billy and he will get you squared away with the right things you need for you to store your belongings Thank you public storage morningstar location for having a awesome employee Mr Billy working with us customer his customer service experience is phenomenal ???? ???????????????????????? ... Read more
Jennifer B. - 31 January 2025
Billy's customer service was exceptional. He was very friendly, polite and professional. He took time to help me download the app and get all set with access to my unit. Thank you once again Billy for your attentiveness and support. Keep up the good work. ... Read more
Monica B. - 23 September 2024

Overview

Located at 11020 Morningstar Place Drive, this Public Storage facility in Charlotte, NC, offers small storage units ideal for anyone looking to keep their belongings secure and accessible. Whether you're decluttering, downsizing, or storing seasonal items, this facility is equipped to meet your needs.

This facility offers climate-controlled units, a critical feature for protecting sensitive items from Charlotte’s warm, humid summers and occasional cold snaps. Convenience is a top priority with features like drive-up access, allowing for effortless loading and unloading directly from your vehicle. An onsite manager is available to assist with any questions, and the facility is monitored by security cameras to ensure peace of mind. For ultimate ease, this location supports contactless renting and accepts online payment, streamlining your experience.

For those needing moving supplies, retail options are available on-site. This Public Storage facility is an excellent choice for Charlotte residents seeking secure, convenient, and flexible storage solutions.

Nearby Storage Units

Storage units in nearby cities

Want to see how Charlotte, NC, compares to other places? There are plenty of great options nearby. Pineville, NC, 10 miles away, has 3 self storage facilities with rents starting from $22/month. Or you could drive to Mint Hill, NC, just 11 miles distant to find other options, where the cheapest units in the 2 facilities there can be rented for $28/month. In Belmont, NC, just 13 miles away, there are 3 facilities available, offering rents as low as $46/month. Further out, Harrisburg, NC (13 miles away), and Huntersville, NC (14 miles away), have 3 and 8 facilities, with minimum rents of $9 and $32, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Raleigh, NC and Winston - Salem, NC, starting from $18 and $17, respectively. Even more storage is available and with low starting rents, in Greensboro, NC ($20), Durham, NC ($25) and Fayetteville, NC ($15).

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Browse storage units in all North Carolina cities.

Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 11020 Morningstar Place Drive has to offer. These amenities include Climate-Controlled, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Credit Cards Accepted and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!