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Extra Space Storage - 12421 Sam Neely Road, Charlotte, NC 28278

5/5 - 120 Reviews
Location:
12421 Sam Neely Road, Charlotte, NC 28278
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 12421 Sam Neely Road, Charlotte, NC 28278

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    $97/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $87/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $67/mo
    7x13 Self Storage 91 Sq. Ft.
    $101/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $78/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $53/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $52/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $40/mo
    18x7 Self Storage 126 Sq. Ft.
    $128/mo
    10x18 Self Storage 180 Sq. Ft.
    $211/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled
    $210/mo
    10x15 Self Storage 150 Sq. Ft.
    $184/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $146/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $156/mo
    10x12 Self Storage 120 Sq. Ft.
    $156/mo
    10x10 Self Storage 100 Sq. Ft.
    $136/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $109/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $156/mo
    7x15 Self Storage 105 Sq. Ft.
    $111/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $294/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $294/mo
    20x15 Self Storage 300 Sq. Ft.
    $294/mo
    20x12 Self Storage 240 Sq. Ft.
    Climate-Controlled
    $225/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $223/mo
    18x18 Self Storage 324 Sq. Ft.
    $328/mo
    12x17 Self Storage 204 Sq. Ft.
    $233/mo
    10x54 Vehicle 540 Sq. Ft.
    Parking RV Storage
    $272/mo
    10x47 Vehicle 470 Sq. Ft.
    Parking RV Storage
    $245/mo
    10x36 Vehicle 360 Sq. Ft.
    Parking RV Storage
    $201/mo
    10x32 Vehicle 320 Sq. Ft.
    Parking RV Storage
    $185/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $294/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $294/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $278/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $271/mo
    10x22 Vehicle 220 Sq. Ft.
    Car Storage Parking
    $104/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $223/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Online Payment
    • RV Storage

    Customer reviews

    5/5
    Average rating
    120
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 12421 Sam Neely Road, Charlotte, NC 28278, shared by real renters with genuine experiences and honest opinions.

    I had a great experience with Extra Space Storage! The facility was great, and the associate Cody Anderson was friendly, professional, and very helpful, he made the whole process easy and made sure I was taken care of. It’s always nice to receive excellent customer service, and I truly appreciate the help. I would definitely recommend Extra Space Storage to anyone looking for a storage unit! ... Read more
    JACQUELIN M. - 9 October 2026
    Cody and his team have gone above and beyond to assist me with my storage unit and issues that arose. They are diligent and timely in their responsiveness, and I appreciate the time and care they have shown me to resolve everything. A HUGE thank you to the folks here!!! ... Read more
    Lindsay H. - 6 October 2026
    I had a great experience with Extra Space Storage, especially thanks to Cody. He helped me change units and made the whole process easy and stress-free. Cody was very attentive, helpful, and professional throughout the entire process. I really appreciate the excellent customer service and would definitely recommend Extra Space Storage to anyone looking for a storage facility! ... Read more
    jose l. - 22 September 2026
    I had a great experience at Extra Space Storage. Cody Anderson was extremely helpful, professional, and friendly from start to finish. He took the time to answer all my questions, explained everything clearly, and made the whole process quick and easy. Great customer service is hard to come by, and Cody definitely went above and beyond to make sure I was taken care of. I highly recommend this location, and if you go, definitely ask for Cody! ... Read more
    Matthew A. - 11 August 2026
    I had an outstanding experience at Extra Space Storage thanks to Cody, the store manager. I stopped by to resolve an issue with my auto-pay, and Cody made the entire process quick, easy, and stress-free. He was professional, knowledgeable, and took the time to explain everything while making sure the issue was completely resolved. It’s refreshing to find someone who genuinely cares about providing great customer service. Cody went above and beyond to make sure I left satisfied, and it’s clear he takes pride in helping his customers. If you’re looking for a storage facility with excellent management and customer service, I highly recommend this location. Thank you again, Cody, for the exceptional experience! ... Read more
    Jeremy h. - 29 June 2026
    Sha’Ron M. - 1 October 2025
    Nathan R. - 23 September 2025
    My experience has been very good. Cody and Jazz provide excellent customer service! It's been nice doing business with Extra Space Storage. Jerry is calm and pleasant. It was nice talking with him today. 9/16/25 ... Read more
    Catherine N. - 16 September 2025
    Heather L. - 25 July 2025
    Cody and team were wonderful. Cody provided options, let us view units, went through agreements and answered all our questions. The service we received sealed the deal for us! Thank you for time, patience and service. ... Read more
    Mrs. H. - 21 July 2025
    Outstanding customer service! From the moment, I walked into the front office area and was greeted extremely friendly and professionally by Cody along with another young lady that was working at the desk. Cody took the time to explain the entire process in detail. I I am 62 years old and have rented from public storage and other Storage facilities in the past and by far this was the best experience I have ever had. Cody walked me through the facility and also helped me get set up with the app on my phone. You have my business now and for life anytime I need a storage rental space! Thank you, and keep up the excellent work! Regards, Jim W. ... Read more
    carolina r. - 1 June 2025
    Thelma J. - 4 April 2025
    Jay C. - 4 April 2025
    Jess F. - 4 April 2025
    Venette P. - 2 April 2025
    allen v. - 29 March 2025

    About this facility

    Located at 12421 Sam Neely Road in Charlotte, NC, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large options, to accommodate storage needs of all scales. Whether you need to store a few household items or larger belongings, this facility provides flexibility and convenience.

    To protect your items from Charlotte's seasonal humidity and temperature swings, this facility features climate-controlled units, ensuring your sensitive items remain in top condition. Accessibility is a priority, with drive-up access and indoor options, along with 24-hour access for added convenience. The property also features parking and RV storage, catering to vehicle owners and outdoor enthusiasts in the area. Security is robust, with a gated entrance, security cameras, and an onsite manager to ensure peace of mind.

    For added ease, this facility offers contactless renting, online payment, and a retail space for moving supplies, making it ideal for busy individuals and families. This Extra Space Storage facility is well-suited for those seeking secure, flexible, and accessible storage solutions in the Charlotte area.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $72/mo
    Location minimum Location maximum
    $13/mo $263/mo
    Medium $155/mo
    Location minimum Location maximum
    $38/mo $552/mo
    Large $250/mo
    Location minimum Location maximum
    $60/mo $1499/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    8

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    29

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 8, Bike Score®: 29

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12421 Sam Neely Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 12421 Sam Neely Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12421 Sam Neely Road for specific restrictions and recommendations.

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