Public Storage - 13437 South Tryon Street, Charlotte, NC 28278

4.5/5 - 204 Reviews
Location:
13437 South Tryon Street, Charlotte, NC 28278
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 13437 South Tryon Street, Charlotte, NC 28278

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $93/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $88/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $69/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $175/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $164 - $192/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $142 - $196/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $227/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $211/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $74/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    204
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Dorathea J. - 6 June 2026
    daniel - 5 October 2025
    Moving is stressful, often with unforeseen snags! Dalton was amazing this morning, helping identify a solution to our issues (self inflicted) and implement it quickly. Did I mention today is Labor Day? Thank you so much, Dalton, for your efforts, professionalism and customer service!! You are great asset to this location!! ... Read more
    L D. - 1 September 2025
    Dalton was very helpful when I was stuck in a pickle & didn’t know what to do. He took the time, even on a holiday to assist me & answer all my questions! If you are looking for good storage & awesome customer service, rent here! ... Read more
    Tim - 1 September 2025
    LaMonya M. - 29 July 2025
    I haven’t been with Public Storage for long but I needed to get to things put away fast about a month ago. I was blessed to look up Public Storage that was right down the street from me and they were having PRESIDENTS’ DAY sale that have the units HALF PRICE OFF. I couldn’t pass that up. Using the on-line site to get my space reserved was so easy. Everything was right at my fingertips. I locked it in but I was still wondering if I would need a bigger unit and I wanted to get one at the same promotion price. I’m the day I went to see the unit I asked the receptionist (PATRICIA) before even going to the unit if they had a bigger one that I wasn’t able to see on-line. PATRICIA checked her sheet and saw that they DID have one and the price was on the half off promotion. We both agreed that getting the larger unit was the best way to go so we went ahead and did it right then. But the system would NOT give to me at the promo rate (because I was technically already customer since I had a unit) but PATRICIA understood that I hadn’t even used the unit so that wasn’t fair. PATRICA called her higher ups (ON THE WEEKEND) to glare if they could change it. The First Lady on the phone tried to convince me the regular rate was still “below market value” and that it wasn’t a bad deal. PATRICIA made clear that I had not even USED the other unit so I was still a new customer but lady didn’t seem to really care. PATRICIA called whoever was over her and explained it to him. He immediately understood and said he would make the change. It took a little while to get the change but it was all done before my first month’s rent. THANK YOU PATRICIA FOR MAKING IT HAPPEN FOR ME AND NOT TAKING NO FOR AN ANSWER FOR YOUR CUSTOMERS. Also that you to the manager that go everything cleared. He kept his word and made sure I got the deal that was quoted. Hopefully the promotional rate will last for a good while. ... Read more
    David J. - 28 March 2025
    Tony M. - 22 February 2025
    Ms. Patricia was fantastic and helped us stave off a pricing increase right as we were having our first baby and preparing to move into our new home. She was so kind and polite on the phone, and even got us checked out same day as our move. Love her!! ... Read more
    S S. - 27 December 2024
    I had an excellent experience thanks to Patricia and Amanda! They were both amazing and always promptly answered any questions I had. My process was smooth and easy, and their helpfulness really made a difference. Highly recommend! ... Read more
    Mariama D. - 23 October 2024
    I would stay away from Public Storage especially this location. Receptionist doesn't know what they are doing. Caused me to be over charged . Refund can only be issued by check which takes weeks to review and mail ..it's been 6 months and each time I call its a different story. Not to mention on my move out day a unit was broken into.. I recommend any other storage unit but Public Storage. ... Read more
    Tara A. - 22 October 2024

    About this facility

    Located at 13437 South Tryon Street, this Public Storage facility in Charlotte, NC, provides a range of storage solutions with small, medium, and large units to fit your needs. Whether you're storing seasonal items or larger household belongings, the flexibility in unit sizes ensures a tailored solution. The unit features include roll-up doors for convenience and elevator access for upper-level storage.

    Charlotte's variable weather makes the availability of climate-controlled units especially useful to protect sensitive items from humidity and temperature fluctuations. This facility also offers indoor access to safeguard your belongings during loading, as well as drive-up access for convenient unloading directly from your vehicle. With added amenities like parking, security cameras, and an onsite manager, you can be assured of a secure, monitored environment.

    For convenience, this facility supports contactless renting, keyless unit access, and online payment options, making the move-in process simple and efficient. Services like truck rentals and packing supplies available onsite further streamline the moving experience. Ideal for residents and businesses in Charlotte, this facility is a great choice for secure, modern storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $83/mo
    Location minimum Location maximum
    $13/mo $242/mo
    Medium $160/mo
    Location minimum Location maximum
    $54/mo $499/mo
    Large $171/mo
    Location minimum Location maximum
    $53/mo $1039/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    49

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    32

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    14

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 49, Transit Score®: 32, Bike Score®: 14

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Steele Creek Volunteer Fire Department

      Services 0.17 miles

    • Atrium Health Steele Creek

      Services 0.17 miles

    • AAA Carolinas

      Services 0.23 miles

    • CHS Steele Creek

      Transportation 0.23 miles

    • Starbucks

      Food & Drinks 0.24 miles

    • Taco Bell

      Food & Drinks 0.28 miles

    • Mecklenburg County ABC Store #30

      Shopping 0.3 miles

    • Horizon Dental

      Services 0.32 miles

    • Novant Health Steelecroft Primary Care

      Services 0.33 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 13437 South Tryon Street is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 13437 South Tryon Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 13437 South Tryon Street for specific restrictions and recommendations.

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