Public Storage - 10811 Pineville Road, Pineville, NC 28134

4.5/5 - 573 Reviews
Location:
10811 Pineville Road, Pineville, NC 28134
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 10811 Pineville Road, Pineville, NC 28134

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $27/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $19/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $83/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Swing Drive-up Access First Floor Access Outdoor Access
    $113/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $74/mo
    10x35 Self Storage 350 Sq. Ft.
    $154/mo
    10x35 RV 350 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $141 - $154/mo
    10x30 Self Storage 300 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $147/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $125/mo
    10x25 RV 250 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $87/mo
    10x25 Self Storage 250 Sq. Ft.
    $80/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $102/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $89/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $67/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    573
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I signed a contract with Public Storage Pineville today, and Coleen made the entire process incredibly easy. She was friendly, patient, and very polite throughout. The transaction was smooth and hassle-free from start to finish. I would definitely recommend doing business here. Also, the rates are fair and the staff provides the kind of friendly, reliable service that gives you confidence you're in good hands. Thank you, Public Storage! ... Read more
    Jeziel E. - 12 June 2026
    My experience with this Storage in Pineville, NC has been a complete nightmare from start to finish. In June 2025, I rented a unit online and was instructed to move in on a weekend, with the lock supposedly left inside the unit. When I arrived with a fully loaded moving truck, the unit was dirty, still contained someone else’s belongings, and had no lock at all. The office was closed, no staff on site, and customer service sent me on a wild goose chase to buy a lock that could not be found anywhere. My moving truck was stuck there for over 3 hours, costing me additional money and stress. Eventually, after countless calls, I was instructed to switch to a completely different unit. This resulted in multiple contracts being created under my name, billing errors, and refunds that were never clearly resolved. Fast forward to November 14, 2025 — I officially moved out. I followed all required procedures, completed the move-out through the app, received email confirmation, removed all belongings, and even notified the on-site staff in person. Despite this, Public Storage failed to close my account and began charging me for December, a month I did NOT use the unit. I called the Pineville location, explained everything, and was told the charge would be removed. I heard nothing further. Now, in January 2026, I am being contacted by a collections agency for a debt that is completely invalid and unjustified, even though I have documented proof of my move-out. This company shows a total lack of organization, accountability, and respect for customers. I’ve wasted countless hours, dealt with unnecessary stress, and now have to dispute a debt that should never have existed. I do NOT recommend Public Storage to anyone. If you value your time, money, and peace of mind, look elsewhere. ... Read more
    Diego L. - 3 February 2026
    Maria was amazing help, was very polite with a smile on her face when I walked in the door. She Answered all my questions, and made sure I had everything I needed to store my things properly! :) thankyou Maria. ... Read more
    Carrie s. - 31 December 2025
    Customer service was the best. The people there were not only so nice and friendly but extremely helpful which is most important. I can't tell you how much I appreciated Danica for helping me find a suitable storage unit. ... Read more
    RB - 3 August 2025
    1 star (because zero isn’t an option) STAY AWAY FROM THIS PLACE! This was the worst storage experience I’ve ever had. I rented a unit and was told I’d be able to access it today, with a lock waiting inside. When I arrived, there was no one on site, no lock, and to make matters worse — someone had already been inside and left a bunch of junk: clothes, shelves, notebooks, etc. I called customer service, and the only solution they gave me was to transfer to another unit — which meant I had to pay everything all over again. They promised the new unit would have a lock. I went there with all my belongings — and guess what? No lock again! I tried contacting them repeatedly to resolve the issue, but no one helped. They said the manager would arrive in 30 minutes. I waited. I waited over THREE HOURS outside the storage facility — and nothing. The manager never showed up, never called, no one followed up, and I was left completely on my own. I had to go out and try to buy a lock myself, on a Sunday, almost 5 PM — went to two different stores, couldn’t find one. I was left feeling frustrated, helpless, and completely disrespected, with all my stuff sitting in an unsecured unit. I wouldn’t recommend this place even to store trash. Zero professionalism, nonexistent customer service, broken promises, and total disregard for the customer. Public Storage in Pineville is nothing but a nightmare. If you value your time and your belongings, GO SOMEWHERE ELSE. ... Read more
    Samantha L. - 2 June 2025
    Mohammadreza K. - 1 April 2025
    Shauntae at the office was very very very helpful going above and beyond . Gave us choice suggestion and all. Always with a smile on her face. We were coming from Florida with a 33' trailer to park and she took the time to help us find the best spot to avoid a lot of manovre. Highly recommended. ... Read more
    Alessandro D. - 30 March 2025
    Olivia is the property manager and was absolutely awesome to work with in getting set up in the unit perfect for me! She was patient and kind and very thorough. It's really nice to work with people that take the extra time to explain things so that you understand it thoroughly without making you feel like you're taking all their time! I would definitely recommend this location to anyone who needs to rent a storage unit. Olivia is a complete asset to the company and there should be more people like her in the industry! Thanks Olivia! ... Read more
    C S. - 6 January 2025
    Loyal 13 year customer that the company repeatedly raised the price on until it was an absolutely outrageous $351/month for a unit I could re-rent for only $80/month. These are predatory price gouging tactics they are using on one of their most loyal customers. Happily paid for movers to come and clear out the unit because the $650 cost of the movers would be saved in 2 months of no longer having the unit. Stay far away from this location and any other Public Storage owned location. ... Read more
    Dustin T. - 28 December 2024
    Called into to make a reservation. Received my reservation number and my email to complete reservation. Went to complete within 30 min of receiving email and was told my reservation wasn't available. Am I in a Seinfeld episode? Not a good way to earn business. Was recommended to me to call the location manager and they would be open at 10. Came to the location at 1045 and no one was there. ... Read more
    Brian G. - 3 November 2024

    About this facility

    Located at 10811 Pineville Road in Pineville, NC, this Public Storage facility offers storage solutions in a range of unit sizes, including small, medium, and large, to accommodate various needs. With climate-controlled units, this facility is ideal for protecting temperature-sensitive items from Pineville’s humid summers and fluctuating temperatures. Units feature convenient swing and roll-up doors, giving tenants flexibility in accessing their belongings.

    This facility prioritizes ease of use and security. With drive-up access, moving bulky or heavy items is hassle-free. The availability of parking and RV storage makes it a suitable choice for vehicle and recreational vehicle owners needing extra space. Notable features include security cameras, an onsite manager, and gated access, ensuring the safety of your belongings. For added convenience, this facility offers contactless renting, online payment options, and has moving supplies available for purchase.

    Whether you're a local resident looking to declutter or need storage during a move, this Public Storage facility combines accessibility and security, making it a reliable solution in the Pineville area.

    Price comparison

    See how this facility's unit prices compare to others in Pineville, broken down by size.

    Small $23/mo
    Location minimum Location maximum
    $19/mo $116/mo
    Medium $90/mo
    Location minimum Location maximum
    $74/mo $277/mo
    Large $110/mo
    Location minimum Location maximum
    $67/mo $524/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    41

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    37

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 41, Bike Score®: 37

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Pineville Road at Industrial Drive

      Transportation 0.05 miles

    • Enterprise

      Services 0.1 miles

    • Classic Chrysler Dodge Jeep Ram of South Charlotte

      Shopping 0.11 miles

    • Mercedes-Benz of South Charlotte

      Shopping 0.11 miles

    • Mazda

      Shopping 0.17 miles

    • Hatoya Mart

      Grocery Stores 0.19 miles

    • Polk Street at Morrow Avenue

      Transportation 0.21 miles

    • Anytime Fitness

      Recreation & Entertainment 0.22 miles

    • Subaru South Charlotte

      Shopping 0.27 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 10811 Pineville Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 10811 Pineville Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 10811 Pineville Road for specific restrictions and recommendations.

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