Public Storage - 10621 Park Road, Charlotte, NC 28210

4.6/5 - 297 Reviews
Location:
10621 Park Road, Charlotte, NC 28210
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 10621 Park Road, Charlotte, NC 28210

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $117/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $117/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $63/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $52/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $48/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $41/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $41/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $37/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $168 - $198/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $146/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $227/mo
    10x35 RV 350 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $139/mo
    10x30 Self Storage 300 Sq. Ft.
    Roll-Up
    $246/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $185/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $120/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    297
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    No one is ever in the office, even during office hours. Property manager has never returned a voicemail I’ve left. Customer service can only do so much when issues need to be resolved in-person. They changed the locks and have the new keys in the office… no one is there so I can’t get to my unit. With snow/ice storm coming, it’d be nice to have my cold weather supplies. Facility is nice, but this property management is terrible. I will not be using Public Storage again. I’d moved out sooner, if I could access my stuff to begin with. ... Read more
    Jack G. - 24 January 2026
    I would give ZERO stars if I could. DO NOT rent a unit here. I first rented a unit and when I got to it the door frame was bent and I couldn’t even open it. There was no one in the office and I was told to make an appt and must be here at my exact appt time. I came back from my appointment and no one showed up for 45 minutes, no apologies. Next after 3 months they more than doubled my rate. Now, I received an email that they cut off all our locks and replaced them and we could pick up the key in the office during business hours. Once again, no one is here and I was told no one could help me when I called customer service. I left my belongings in front of my unit and left. ... Read more
    Brooke - 23 January 2026
    Rand0m - 2 October 2025
    Bought an auction unit that already been tampered with and was on the phone with the lady as she gave me the code to open so no way I could have took the stuff as well from being from hours away, I not only wasted my time but money on gas and renting a trailer. The DM said she was going to get to me Monday and never heard a thing. I’ve called many of times to this and other locations with no answer. I am in disbelief with the severity of the situation and amount of money of mine is at the line. **** update Brendan Johnson is rude and unprofessional and a thief!!! Will not give me my refund even though the unit was robbed before I touched it and saying it’s my unit i bought it. She hung up on me and will not answer my calls. I think it’s a scheme or something taking all my money and not getting the unit pictured. Unit was not as pictured was emptied and I paid over $3000. Have evidence and all to prove. The longer this process will get more involved including police and more. ... Read more
    Louis V. - 3 September 2025
    Edit: Property manager did show up at 1:45 pm and did transfer me to a better unit. I moved into my unit last weekend and the door is bent and wouldn’t open. I called and was told I’d have my call returned in 72 hours…no one ever called. Yesterday I came and no one was here. I spoke to customer service and was told I would need an appointment tomorrow at 1:15 pm and need to be here promptly at 1:15. There’s no one here and it’s been 20 minutes. I waited on hold for 10 minutes for customer service to tell me all they can do is email the property manager that I am waiting on the property. ... Read more
    Brooke R. - 23 August 2025
    Jasmine, was very pleasant, helpful knowledgeable & very nice She needs a healthy raise($) because she was doing her job like and it was very clean. I recommend these storage units to anybody who's looking for a great place to store your stuff. ... Read more
    OneOfAKind V. - 16 July 2025
    Kamiyah P. - 8 February 2025
    Jay’da G. - 24 January 2025
    I called just now, September 10th 2024. I was having a hard time getting someone on the phone. It was concerning a storage unit rented by a family member. I left a message but I'm sure they get tons of messages. I finally was able to speak to someone in customer service around 12:35 noon. I am leaving this detail because I forgot the Rep's name. This was one of the best customer service calls I've had. She was so pleasant and patient. I was only too happy to stay on the line and give an excellent review. This lady did such an amazing job I had to post an online review. Thank you for being amazing and I apologize for not catching your name. If you are working at this Park Road location, thank you! ... Read more
    koya “. - 10 September 2024
    Where do I even begin? My experience with this storage unit complex has been nothing short of exceptional. From the moment I walked in, I was greeted with professionalism and warmth. The latest renovations to the facilities are great! The place is clean, and secure, providing me with peace of mind knowing my belongings are safe. I feel like the prices are reasonable for the area and I love that you need passcodes to get anywhere. The ability to unlock the doors and gate using an app is fantastic. But what truly sets this place apart is the incredible property manager, Jackie. She goes above and beyond to ensure that every tenant feels valued and taken care of. Whether it's answering questions, offering assistance, or simply brightening your day with her infectious positivity, Jackie is a true asset to this establishment. I've rented storage units at other places before, but none compare to the level of service and quality provided here. If you're looking for a storage solution, look no further. Thank you, Jackie, for making my storage experience truly exceptional! ... Read more
    Jordan L. - 21 May 2024
    Booked a unit 2 weeks ago and received an email last week that our unit was ready. I show up to move in today with a moving company. The manager let her friend move in to our unit and he still had his stuff in it. There were no other 10x 15 units available or larger because I had movers already to move in we took a 10x10, which is too small but what do we do?Then she wanted to charge me a transfer fee. Are you kidding me? Oh heck no. Then I called customer service and they recommended we get a 5x5 to make up the difference. She then said it will be $54 a month and $84 for the first month. What?? I have never had such terrible customer service! I do not recommend them. Good luck trying to speak to a manager. She gave me a Toronto Canada number. Then I called the US number to no avail. Good luck if you choose this place. ... Read more
    Kim C. - 6 March 2024

    About this facility

    Located at 10621 Park Road in Charlotte, NC, this Public Storage facility offers a range of storage solutions, including small, medium, and large units. The availability of climate-controlled units ensures that your belongings are protected from Charlotte's seasonal humidity and temperature swings, making it ideal for items like electronics, furniture, and sensitive documents. Units are equipped with convenient roll-up or swing doors for easy access, and the facility features elevators and first-floor access to simplify moving items in and out.

    This Public Storage property stands out with its contactless renting options, allowing you to secure and manage your unit online for added convenience. For those with vehicles, parking and RV storage are available, and drive-up access makes loading and unloading straightforward. Enhanced security features such as security cameras, a gated entry, and an onsite manager provide peace of mind while your items are stored.

    With convenient payment options like online payment and credit card acceptance, this facility is a reliable choice for families, students, or businesses in need of secure and versatile storage in the Charlotte area.

    Price comparison

    See how this facility's unit prices compare to others in Charlotte, broken down by size.

    Small $65/mo
    Location minimum Location maximum
    $13/mo $242/mo
    Medium $157/mo
    Location minimum Location maximum
    $54/mo $499/mo
    Large $183/mo
    Location minimum Location maximum
    $53/mo $1039/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    66

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    48

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 66, Bike Score®: 48

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Park Place Restaurant

      Food & Drinks 0.04 miles

    • ALDI

      Grocery Stores 0.05 miles

    • AAA Carolinas

      Services 0.08 miles

    • Cook Out

      Food & Drinks 0.1 miles

    • Novant Health Pineville Primary Care

      Services 0.11 miles

    • Asian Wok

      Food & Drinks 0.14 miles

    • Total Cyclist

      Shopping 0.15 miles

    • HEAT Pro Fitness

      Recreation & Entertainment 0.15 miles

    • Yafa Market & Café

      Food & Drinks 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 10621 Park Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 10621 Park Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 10621 Park Road for specific restrictions and recommendations.

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