SecurCare Self Storage - 5311 Highway NC 55, Durham, NC 27713

4.7/5 - 207 Reviews
Location:
5311 Highway NC 55, Durham, NC 27713
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 5 p.m.
24/7 ACCESS

SecurCare Self Storage - 5311 Highway NC 55, Durham, NC 27713

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $130/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $102/mo
    5x10 Self Storage 50 Sq. Ft.
    $96/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $70/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $247/mo
    10x10 Self Storage 100 Sq. Ft.
    $128/mo
    12x33 Vehicle 396 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $93/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $56/mo
    10x30 Self Storage 300 Sq. Ft.
    $397/mo
    10x20 Self Storage 200 Sq. Ft.
    $291/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    207
    Number of reviews

    Read some helpful reviews of SecurCare Self Storage, shared by real renters with genuine experiences and honest opinions.

    I had a great experience with Secure Care Self Storage on NC-55 in Durham. My vehicle is currently not running, and the staff went out of their way to move me to a unit that was much easier to access and better suited for my situation. The process was quick, stress-free, and handled very professionally. They were understanding, accommodating, and genuinely helpful, which made a potentially stressful situation much easier to deal with. The facility itself is clean, secure, and well-maintained, and the pricing is extremely reasonable. Highly recommend this location if you’re looking for storage with excellent customer service. ... Read more
    Edward E. - 16 December 2025
    Stacy L. - 27 September 2025
    PM Tim has always been very helpful.. Maintenance and vendors are very nice when fixing things on the property and quick. Love this area to store my personal items. Would recommend to my family and friends... ... Read more
    Raychal M. - 15 September 2025
    Dezarae - 19 August 2025
    From start to finish, my experience at SecurCare has been nothing short of exceptional. The property is clean, secure, and well-maintained—but what truly sets it apart is the outstanding service provided by the on-duty property manager, [Agent’s Name]. Timothy (property manager) was knowledgeable, patient, and went above and beyond to ensure I had the right unit for my needs. He walked me through the entire process, answered every question with a smile, and made what could have been a stressful situation feel effortless. The level of professionalism and care I received deserves more than five stars. If you’re looking for a storage facility that’s safe, efficient, and staffed with someone who genuinely cares—look no further than SecurCare. Highly recommend! ... Read more
    Darian C. - 6 August 2025
    Tim the property manager was very friendly and welcoming. He helped me move into my unit with no problems and he kept it real about any additional fees or expenses that I didn’t know of. I definitely recommend come to him if wanting to purchase a unit here. Over all my experience was great and I will be back!! ... Read more
    Joy B. - 24 July 2025
    I had an amazing experience thanks to Timothy! From start to finish, he was incredibly helpful, enthusiastic, and genuinely dedicated to making sure everything went smoothly. His positive attitude made the entire interaction enjoyable, and it was clear that he truly cares about providing top-notch customer service. He went above and beyond to answer all my questions, offer helpful suggestions, and ensure I felt confident and satisfied with my experience. Timothy's professionalism and warm demeanor made a lasting impression—customer service like this is rare and truly appreciated! ... Read more
    jayla t. - 19 April 2025
    I just rented a storage unit. I stopped in a couple of weeks ago to get some information and spoke with site manager Timothy. I saw him again today to finalize my rental. Timothy sets a great tone for the business. He is super professional, polite, and communicative. Keep up the great work! ... Read more
    Brett W. - 18 April 2025
    Rob C. - 27 March 2025
    Celestine S. - 12 March 2025
    Suresh B. - 22 February 2025
    I came by the office to ask questions about a possible future move. Tim was knowledgeable and very patient with me with all my questions. Thank you so much Tim for all the information and I will see you as soon as I make some decisions about my future. ... Read more
    Peace &. - 12 February 2025
    I'd rented a unit at this location for a year before I received a call one day from SecurCare saying my unit didn't have a lock on it, which was strange considering I hadn't visited my unit in many months and only I have the lock key. I knew that my unit not only had a lock on it the last time I visited it but that I also locked it because I had the lock key on my keychain. (It was one of those locks where the key won't release unless the lock is locked.) I then asked the SecureCare person who called me if they could please put one of their locks on my unit and they agreed saying it was done. Three days later, I received a text message from SecurCare saying my unit was broken into with included photos of the crime scene (attached here). When I visited my storage unit, several items were damaged (including paintings and artwork), sentimental items were broken, and valuable items were missing. When I questioned SecurCare management about this incident they told because I pay for insurance every month as part of my unit rental agreement, I'd simply need to file a police report, file an insurance claim, the insurance company would investigate my case, and then reimburse me for the amount of my insurance policy which is $2,000 maximum. The thieves stole and damaged my property well above $2,000 but I was willing to accept my policy limits and move on. Fast forward to today, over a year later and their insurance company, SecurCare's insurance company, denied my claim stating that because there was no evidence of a lock being on my storage unit prior to the burglary, they will not reimburse me for my property loss and damage. Unbelievable. I'm now forced to bring legal action against this company, their parent company, and their insurance company to get justice. I will update this comment and rating with developments. PS: Also, of course, SecurCare says there's no surveillance camera footage of the burglary despite this location being gated and passcode entry protected. RENTERS BEWARE. If you rent here and get burglarized THE INSURANCE THAT YOU PAY EVERY MONTH FOR WILL NOT COVER YOU! ... Read more
    GLJII - 29 August 2024

    About this facility

    Located at 5311 Highway NC 55 in Durham, NC, this SecurCare Self Storage facility offers a range of unit sizes, including small, medium, and large, to accommodate various storage needs. Whether you're decluttering your home, storing business inventory, or need extra space during a move, this facility has a solution for you.

    For those looking to protect sensitive items from Durham's variable weather, the facility provides climate-controlled units, which are essential for combating North Carolina's humidity and temperature swings. Convenient features like drive-up access and indoor storage options make it easy to load or unload your belongings, regardless of the weather. The facility also offers RV storage and parking, perfect for residents in the area needing extra space for their vehicles.

    This facility is equipped with security cameras, a gated entrance, and an onsite manager, ensuring your items are stored with peace of mind. With 24-hour access, contactless renting, and flexible online payment options, it’s designed for maximum convenience. For those tackling a move, on-site retail items and truck rentals are available to make the process smoother. This SecurCare Self Storage facility is ideal for busy professionals, families, and outdoor enthusiasts in the Durham area who need secure, accessible storage.

    Price comparison

    See how this facility's unit prices compare to others in Durham, broken down by size.

    Small $100/mo
    Location minimum Location maximum
    $30/mo $211/mo
    Medium $188/mo
    Location minimum Location maximum
    $54/mo $392/mo
    Large $209/mo
    Location minimum Location maximum
    $56/mo $1048/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    44

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    28

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    38

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 44, Transit Score®: 28, Bike Score®: 38

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • NC 55 at Sedwick Dr (SB)

      Transportation 0.05 miles

    • NC 55 at Sedwick Dr (NB)

      Transportation 0.05 miles

    • True Flavors Diner

      Food & Drinks 0.11 miles

    • CVS Pharmacy

      Shopping 0.13 miles

    • North Carolina DMV License Plate Agency

      Services 0.13 miles

    • Kitt Creek Family Dentistry

      Services 0.13 miles

    • Dimsum Asian Bistro

      Food & Drinks 0.14 miles

    • Sarah's Empanadas

      Food & Drinks 0.15 miles

    • Benetis

      Food & Drinks 0.16 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5311 Highway NC 55 offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SecurCare Self Storage - 5311 Highway NC 55, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5311 Highway NC 55 for specific restrictions and recommendations.

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