Extra Space Storage - 3211 Falling Creek Road, Hickory, NC 28601

4.9/5 - 484 Reviews
Location:
3211 Falling Creek Road, Hickory, NC 28601
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 3211 Falling Creek Road, Hickory, NC 28601

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    20x4 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $103/mo
    15x4 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $75/mo
    13x4 Self Storage 52 Sq. Ft.
    Climate-Controlled
    $63/mo
    11x4 Self Storage 44 Sq. Ft.
    Climate-Controlled
    $62/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $63/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $61/mo
    10x3 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $52/mo
    8x10 Self Storage 80 Sq. Ft.
    $103/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $61/mo
    8x4 Self Storage 32 Sq. Ft.
    Climate-Controlled
    $53/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $63/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $61/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $46/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $29/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $61/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled
    $146/mo
    10x16 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $170/mo
    10x15 Self Storage 150 Sq. Ft.
    $162/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $162/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    $117/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $122/mo
    9x20 Vehicle 180 Sq. Ft.
    Car Storage Parking
    $35/mo
    8x24 Vehicle 192 Sq. Ft.
    Car Storage Parking
    $37/mo
    8x20 Vehicle 160 Sq. Ft.
    Car Storage Parking
    $32/mo
    8x18 Self Storage 144 Sq. Ft.
    Climate-Controlled
    $158/mo
    40x35 Self Storage 1,400 Sq. Ft.
    Climate-Controlled
    $860/mo
    24x19 Self Storage 456 Sq. Ft.
    Climate-Controlled
    $293/mo
    20x30 Self Storage 600 Sq. Ft.
    Climate-Controlled
    $293/mo
    20x25 Self Storage 500 Sq. Ft.
    Climate-Controlled
    $293/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $286/mo
    20x18 Self Storage 360 Sq. Ft.
    Climate-Controlled
    $264/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $256/mo
    20x13 Self Storage 260 Sq. Ft.
    Climate-Controlled
    $233/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $199/mo
    17x19 Self Storage 323 Sq. Ft.
    Climate-Controlled
    $264/mo
    15x29 Self Storage 435 Sq. Ft.
    Climate-Controlled
    $293/mo
    12x40 Vehicle 480 Sq. Ft.
    Parking RV Storage
    $83/mo
    12x28 Vehicle 336 Sq. Ft.
    Parking RV Storage
    $78/mo
    12x25 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $256/mo
    12x19 Self Storage 228 Sq. Ft.
    Climate-Controlled
    $228/mo
    11x25 Self Storage 275 Sq. Ft.
    Climate-Controlled
    $256/mo
    11x20 Vehicle 220 Sq. Ft.
    Car Storage Parking
    $40/mo
    10x40 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $286/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $256/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $233/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $199/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $38/mo
    8x27 Vehicle 216 Sq. Ft.
    Car Storage Parking
    $40/mo
    8x25 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $38/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    484
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Nicole E. - 14 July 2026
    03Jasper11 - 17 March 2026
    Extra Space Storage is a clean, well-maintained storage facility with good security, easy access, and courteous on-site staff. The units themselves are exactly as described, and the property is clearly managed with care. From an operational standpoint, the facility inspires confidence and feels safe, which is important when storing valuable belongings. That said, I did experience some confusion and disappointment around pricing and promotions. I rented two 20x30 storage units that were advertised at $172.00 per month, but my monthly bill reflected $198.00 unless I prepaid four months in advance. I agreed to the prepayment in order to secure the advertised rate. Additionally, the facility had a large banner advertising a free month or first month free promotion. Unfortunately, I was later informed that I did not qualify for this offer, though the reason was unclear to me at the time. Overall, Extra Space Storage provides a high-quality facility and professional service. I would simply encourage clearer communication around advertised rates and promotional eligibility so customers can fully understand the terms before committing. Despite the pricing confusion, the physical facility and staff professionalism remain strong positives. ... Read more
    Mr Q. - 2 March 2026
    Dominick F. - 26 February 2026
    Holly L. - 16 February 2026
    Brandon was very helpful and I saved quite a bit of money by switching from my previous storage space with another company. The facilities at Extra Space Storage are very clean and well lit and the security seems to be more than sufficient. ... Read more
    Patty D. - 7 October 2025
    Mark, was very helpful in helping me choose a new storage unit after I realized the one I rented the previous day was too small. He was very polite and answered all of my questions. The storage units and surrounding areas are also very clean, thanks to the hard work of the staff. ... Read more
    Tyler S. - 25 September 2025
    I was pretty weary on the whole storage space rental. I didn't know where to go or with whom to rent from until I called Extra Space Storage. I felt at ease from the very beginning. All of my questions were answered and all of my doubts were put to rest. I knew I had called the right place. The location is close, convenient and easy to get to. They keep the property very clean and neat. There was NO clutter or junk sitting around. They provide carts to aid in moving your items. I felt safe and secure the whole time I was there... and that means a lot. Thank you Extra Space Storage for making this much easier and more smoother than I ever thought it could or would be. Elizabeth ?? ... Read more
    elizabeth s. - 18 August 2025
    I would like to commend Mark for being a great customer service representative. In today’s world we lack in that area. I would recommend that at the very least you would buy him lunch and give him a raise. Companies need to reward and strive to keep their excellent employees. ... Read more
    Scott G. - 23 July 2025
    Was helped today by Mark and I must say I was completely satisfied with the help! He went above and beyond to help my father and I and listened and took what we were saying and took it and even went as far as to make jokes. He was absolutely amazing and a great help. Looking forward to working with him more in the future:) ... Read more
    Andrew F. - 21 July 2025
    Cynthia W. - 23 June 2025
    Mark was so helpful. He showed me a couple of units to drill down on the size that was right for my needs. He was also training Priya, and was very effective in reinforcing the procedures necessary for good customer support. He was very patient will all my questions. The entire facility is also spotless! A true five star experience. ... Read more
    Bonnie S. - 4 May 2025
    This is my second time using Extra Space Storage (first at this location). I was greeted by Brandon, who was extremely personable and helpful… his custom service was top notch. We went straight home to grab a load of bins to take to our unit. Yes, some units are a bit of a hike, but Brandon was sure to make me aware of this. He also told me about the carts at each entrance, which make for easier transport. After we loaded our things into our unit, we attempted to lock the door. After multiple attempts, we realized there was a slight malfunction with the door. I called the after hours customer service, who swiftly got me transferred to the next door unit. Overall, I am, and have been pleased with Extra Space Storage. This experience, thus far, has been the best in terms of customer service, cleanliness, and communication! ... Read more
    Bailey T. - 16 April 2025
    Asking for reviews prior to using the storage unit is not a good measurable statistic. Using this as your sign up process grossly misleads future clients and is a shady practice. I originally posted 5 stars until I had 5 minutes to think and am now changing that. My unit at a brisk pace is more than a 3 minute walk from the outside parking lot. There is only one entrance to the downstairs opposite of my unit which is misleading on the online map. That’s 10 minutes there and back when carrying or moving things to your unit. I’m a disabled veteran so that will make for a challenge on some days. Unfortunately I save more time with the extra effort due to convenience of the location to my house. If not for that, I probably would avoid if convenience is an issue. ... Read more
    ASSmith21 - 29 March 2025
    I enjoyed working with Brandon. He seemed like he genuinely wanted to meet our needs. Our house was under contract and then fell through, so we need to delay our rental. He kept our phone number and followed up with us until our house went under contract again. UPDATE: still world class service. Had to change units and Brandon made the change so easy! ... Read more
    Sherry R. - 9 March 2025
    We had a great experience moving into our new unit. The gentleman that signed us up Mark, was very professional and made our experience very pleasant. The place as a whole is convenient, clean, and affordable. The one feature I love the most is that you can back your pickup inside to unload so you don’t have to sit out in the rain, if it happens to rain. Highly recommend!! ... Read more
    angel k. - 15 February 2025
    Mark gave me the best customer service experience! He was super professional and helped me sort out all the details for 3 spots on a Saturday, before closing. I'm really thankful for all the support and expertise he shared with me during this whole process. ... Read more
    Mihaela P. - 18 January 2025
    Mark provided excellent customer service! The facility was very clean, and I loved the convenience of being able to drive in and unload out of the weather. It’s a great storage place with the best pricing in Hickory by far definitely the best option in the area. Highly recommend! ... Read more
    Chase C. - 20 December 2024

    About this facility

    Located at 3211 Falling Creek Road, this Extra Space Storage facility in Hickory, NC, offers storage solutions tailored to meet local needs. With small, medium, and large units available, there's a size to fit everything from seasonal items to full household contents. The inclusion of climate-controlled units is especially valuable in Hickory, where temperature fluctuations can affect stored belongings.

    This facility features 24-hour access, ensuring convenience for busy schedules. The indoor units and drive-up access options simplify loading and unloading, no matter the weather. For added security and peace of mind, this Extra Space Storage location is equipped with security cameras, a gated entrance, and an onsite manager. Need space for larger vehicles? The facility provides parking and RV storage, making it a great fit for outdoor enthusiasts or those with larger transportation needs.

    Modern conveniences like contactless renting, online payment, and on-site moving supplies streamline the storage experience. Whether you’re relocating, downsizing, or simply decluttering, this Extra Space Storage facility offers a secure, accessible, and flexible solution.

    Price comparison

    See how this facility's unit prices compare to others in Hickory, broken down by size.

    Small $64/mo
    Location minimum Location maximum
    $29/mo $128/mo
    Medium $114/mo
    Location minimum Location maximum
    $32/mo $202/mo
    Large $232/mo
    Location minimum Location maximum
    $31/mo $860/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    10

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    11

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 10, Bike Score®: 11

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Lowes Foods

      Grocery Stores 0.59 miles

    • J McCroskey's Irish Pub & Grill

      Food & Drinks 0.63 miles

    • Pizza Hut

      Food & Drinks 0.66 miles

    • Papa Murphy's

      Food & Drinks 0.68 miles

    • State Employees' Credit Union

      Services 0.73 miles

    • The ChildHealth Center, PA

      Services 0.77 miles

    • J. Mark Helton General Dentistry

      Services 0.77 miles

    • Catawba Family Medicine

      Services 0.79 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3211 Falling Creek Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 3211 Falling Creek Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3211 Falling Creek Road for specific restrictions and recommendations.

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