Prime Storage - 3403 Neuse Blvd, New Bern, NC 28560

4.7/5 - 401 Reviews
Location:
3403 Neuse Blvd, New Bern, NC 28560
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.
24/7 ACCESS
(252) 514-6661

Prime Storage - 3403 Neuse Blvd, New Bern, NC 28560

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $128 - $134/mo
    5x10 Self Storage 50 Sq. Ft.
    $93 - $99/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $108/mo
    5x5 Self Storage 25 Sq. Ft.
    $74/mo
    12x15 Vehicle 180 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $56/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $227 - $258/mo
    10x15 Self Storage 150 Sq. Ft.
    $154/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $161/mo
    10x10 Self Storage 100 Sq. Ft.
    $127/mo
    12x40 Vehicle 480 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $96/mo
    12x30 Vehicle 360 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $79/mo
    12x27 Vehicle 324 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $76/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $67/mo
    10x35 Self Storage 350 Sq. Ft.
    $422/mo
    10x25 Self Storage 250 Sq. Ft.
    $269/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $310 - $324/mo
    10x20 Self Storage 200 Sq. Ft.
    $199/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    401
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    ??Sheila was extremely helpful, professional, and friendly throughout the entire process. She took the time to answer all of my questions, made everything easy to understand, and provided excellent customer service. It's clear that she genuinely cares about helping customers and ensuring they have a positive experience. Thank you, Sheila for going above and beyond, truly appreciate your help. ... Read more
    Cherita M. - 24 June 2026
    Stopped by to check out pricing and Sheila and Michael were great! They were friendly and answered all my questions. Even though I am not ready to get storage right now, this is the place I will be going! Very clean facility and well maintained. ... Read more
    Christopher S. - 24 June 2026
    I’m from out of town and don’t know if the area pretty well. I was helping a friend get settled and I got to meet this guy. I think his name is Mike. He provided the best customer service ever he made me feel welcome and, went out of his way to tell me about a cool local spots that we can visit. He’s one of the nicest people I’ve met in the city. Ask for Mike, he will make sure to take care of ya. ... Read more
    Heather G. - 20 April 2026
    Meaux R. - 17 April 2026
    Mr. Mike was exceptional in helping me and my wife pick the best size unit for our move. We recently closed on a house and with so many unknowns in the buying process Mike made us feel comfortable and like we were in control. 10/10 would recommend ... Read more
    Riley - 15 January 2026
    It was and is great, the man who worked there I can’t recall his name, I believe it started with an M, maybe Michael or Mathew, he was super helpful, (he had black finger nail polish) he walked us to show us where the storage was, even walked back to get us a lock that we purchased while we unloaded the truck, and walked it back to us. He was super friendly and very helpful. Great person. ... Read more
    Stacy C. - 15 December 2025
    Robert S. - 31 October 2025
    Norman B. - 31 October 2025
    Michael was great to deal with. I didn’t know what I needed size wise but he informed me on different sizes based on what I told him I would be storing. He’s definitely a people person my son was cranky (nap time) when I went and man he went well past above and beyond making my son laugh (his dad insists kicked in that’s for sure) and just made us feel really welcomed, almost like we’ve known each other for 5 years. They have a great employee with him… hopefully he continues climbing the ranks. Very lucky to have him. The property itself was very clean, you would expect it to smell like a closet but it smelt very good, the outside was also very clean, the fence was tidy with the trees and they have a great surveillance system in place. If you’re needing a storage unit in the newbern area (which if you’re reading this you do) I highly suggest you go visit Michael ... Read more
    Harrison J. - 24 October 2025
    I had an excellent experience with Prime Storage in New Bern! The facility was spotless — everything from the units to the hallways was clean and well-maintained. It’s also incredibly organized and easy to navigate, which made moving items in and out a breeze. Every team member I interacted with was professional, friendly, and ready to help, but Michael really stood out. He went above and beyond to make sure everything went smoothly and answered all my questions with patience and care. If you’re looking for a clean, well-run storage facility with top-notch service, I can’t recommend Prime Storage in New Bern enough! ... Read more
    Ryan W. - 8 October 2025
    i'm new to renting storage but Mike and sheila have made the whole process 100x easier! I started the rental online but they have been very helpful with answering any questions and making sure i didn't have any issues ! If you're looking for storage minus the headache come give mike and sheila a visit ! Thanks guys ! ... Read more
    Jasmine T. - 27 September 2025
    rebecca q. - 29 August 2025
    Michael was amazing! He helped me pick out the right size storage. He ensured that I wasn’t getting a storage too small or too big which was very helpful! He took the time to explain it to me and make sure I had the appropriate documents to make my mom an authorized user. I would recommend them 100%. Friendly and helpful each time I called asking questions… with no hesitation or frustrations. Thank you so much Michael ... Read more
    Antonia T. - 28 June 2025
    I had a Climate Controlled Storage Unit for 9 years at Prime Storage on Neuse Blvd. in New Bern, NC. I recently vacated my Storage Unit, and would like to say that my belongings were safe and in just as great condition when I moved them out, as they were when I moved them in. Sheila & Michael are great to work with. They are both kind, efficient, knowledgeable & very personable. I would highly recommend this Prime Storage location if you are in need of a storage unit. ... Read more
    Gina M. - 15 June 2025
    So far, I have only gotten my storage unit set up. I have not been there long enough to tell you more about the facility itself. It all looks clean and well taken care of. They do security checks twice a day & have cameras. As for customer service Sheila and Michael are who I worked with and they were Great ! Sheila followed through with calling me back, she personally showed me the units so I could see the differences to better understand what I would really need. She went over prices to find what would be the best way to rent a storage unit for what I need. I feel like good customer service is hard to find anymore and they definitely have that ! Thank you for making the process easy going Sheila. ... Read more
    Diana D. - 5 June 2025
    Michael and Sheila made the process of renting our storage unit so easy! They were so helpful and professional in how they handled the entire process from our initial meeting, to showing us the unit we were interested in, to finalizing the process and making us tenants. We inquired about several other storage facilities in New Bern and none could match both the price and service we got at Prime Storage. Knowing that we have actual people we can contact if there are any issues,and who are on site 6 days per week, is a huge plus for us. We are looking forward to moving items into our unit in the coming week! ... Read more
    Kimberly E. - 31 May 2025
    Rachel R. - 30 April 2025
    Parker R. - 2 April 2025
    Scott S. - 28 March 2025
    Leah H. - 15 February 2025
    I could not be any happier than I have been with Sheila. She has done everything possible to make sure that we got all of the discounts that were available. She has made follow up calls to make sure I had anything I needed. When we upgraded to a larger unit She was super helpful. I wouldn't think of renting from anyone else. Thanks so much for the care that you guys have provided. ... Read more
    Bobby S. - 25 January 2025
    My mom is renting a unit and we went there for the first time today to start moving stuff in. Sheila was so nice and pleasant, definitely a people person. She was such a big help in answering all of our questions and she even made it her mission to help us find the unit when we were riding around in circles. She’s a wonderful asset to your company!!! ... Read more
    Nakinda M. - 16 November 2024

    About this facility

    Located on Neuse Blvd in the charming city of New Bern, NC, this Prime Storage facility offers convenient and secure storage options for individuals, families, and businesses alike. With unit sizes ranging from small to large, it’s easy to find the right fit for your belongings, whether you’re downsizing, relocating, or simply decluttering your space.

    The facility boasts essential features to meet a variety of storage needs. Climate-controlled units help protect sensitive items from New Bern’s humid summers and fluctuating temperatures, ensuring your belongings stay in pristine condition. Choose from indoor units, drive-up access, or first-floor access for added convenience when loading and unloading. For vehicle storage, this facility offers parking and RV storage, accommodating cars, boats, and recreational vehicles.

    Round-the-clock accessibility with 24-hour access, an onsite manager, and robust security cameras provide peace of mind for all renters. The facility’s gated entry enhances security, while the option for online payment and the availability of retail moving supplies make the entire storage process seamless. This facility is ideal for anyone seeking reliable, hassle-free storage in the New Bern area.

    Price comparison

    See how this facility's unit prices compare to others in New Bern, broken down by size.

    Small $101/mo
    Location minimum Location maximum
    $21/mo $132/mo
    Medium $145/mo
    Location minimum Location maximum
    $56/mo $236/mo
    Large $190/mo
    Location minimum Location maximum
    $60/mo $422/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    20

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    39

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 20, Bike Score®: 39

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Arnold Automotive

      Shopping 0.12 miles

    • Rollerland

      Recreation & Entertainment 0.16 miles

    • Speedway

      Services 0.23 miles

    • Walmart Neighborhood Market

      Grocery Stores 0.64 miles

    • Walmart

      Services 0.64 miles

    • Wendy's

      Food & Drinks 0.71 miles

    • BP

      Services 0.74 miles

    • Food Lion

      Grocery Stores 0.74 miles

    • China Garden

      Food & Drinks 0.75 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3403 Neuse Blvd offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 3403 Neuse Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3403 Neuse Blvd for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (252) 514-6661