Prime Storage - 5002 US 70, New Bern, NC 28562

4.9/5 - 518 Reviews
Location:
5002 US 70, New Bern, NC 28562
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.
24/7 ACCESS
(252) 633-1902

Prime Storage - 5002 US 70, New Bern, NC 28562

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $127/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $103 - $110/mo
    5x10 Self Storage 50 Sq. Ft.
    $82/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $91/mo
    12x15 Vehicle 180 Sq. Ft.
    Climate-Controlled Car Storage Drive-up Access Outdoor Access Parking
    $80/mo
    12x15 Vehicle 180 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $80/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $191 - $214/mo
    10x15 Self Storage 150 Sq. Ft.
    $146/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $152/mo
    10x10 Self Storage 100 Sq. Ft.
    $121/mo
    40x10 Self Storage 400 Sq. Ft.
    Climate-Controlled First Floor Access
    $389/mo
    30x15 Self Storage 450 Sq. Ft.
    $346/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $352/mo
    15x20 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $352/mo
    13x45 Self Storage 585 Sq. Ft.
    Power
    $500/mo
    13x40 Self Storage 520 Sq. Ft.
    $468/mo
    12x50 Vehicle 600 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $148/mo
    12x50 Vehicle 600 Sq. Ft.
    Climate-Controlled Drive-up Access Outdoor Access Parking RV Storage
    $148/mo
    12x40 Vehicle 480 Sq. Ft.
    Climate-Controlled Drive-up Access Outdoor Access Parking RV Storage
    $131/mo
    12x40 Vehicle 480 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $131/mo
    12x30 Vehicle 360 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $120/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $95/mo
    10x40 Self Storage 400 Sq. Ft.
    $319 - $330/mo
    10x30 Self Storage 300 Sq. Ft.
    $234 - $294/mo
    10x25 Self Storage 250 Sq. Ft.
    $213/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $287 - $302/mo
    10x20 Self Storage 200 Sq. Ft.
    $197/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    518
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    April w. - 6 July 2026
    Natasha E. - 18 June 2026
    Renting from Prime Storage was such an easy choice - they worked with us to get into the size unit we needed. Their rates are fantastic. Whitney Hill was so amazing - getting us set up and out to our unit. She couldn't have been any nicer or more personable! ... Read more
    Kelly H. - 3 April 2026
    Wish my unit was closer to the door. But Whitney is PERFECT. Love her customer service and smile. Her caring about me as a person is a bonus. The unit was spotless. The building is nice. I’m afraid I might need a bigger unit. Thanks so much. ... Read more
    V C. - 21 March 2026
    Steven - 19 February 2026
    Whitney went above and beyond in her effort to help me gather information for my son who is moving back to North Carolina. She showed me a couple of different units and offered very reasonable pricing to help with the situation at hand. She was not pushy in her sales approach at all, and she was very pleasant to deal with. If I could give her more stars, I would! ... Read more
    Grace B. - 6 February 2026
    If you’re looking for a storage unit, stop looking and call Prime Storage! Whitney is phenomenal! We needed to get a larger space as our house sold very quickly. She worked to maximize our space while giving us a great rate. When we have gone to the unit, whether day or night- we have always felt safe. Look no more, this is the storage for you! ... Read more
    Lisa W. - 25 November 2025
    Whitney was extremely helpful and kind! Amazing staff!!! She gave us a tour to show us different units available and we walked out with a nice unit the same day. The units are very nice and clean. They have outdoor options as well as temperature/climate controlled. Highly recommend Prime Storage for New Bern/Havelock area. ... Read more
    Brandon R. - 23 October 2025
    When I first rented the unit, I didn't realize that even though it was empty, I needed a lock on it. They were kind enough to put one on for me. I received a last minute call from my movers Saturday evening that they were dropping off on Sunday. Sunday morning I realized the storage office was closed but had no key for the lock. I made 1 call and in a timely manner was contacted by Jeffrey Blair, I believe he is the manager and he proceeded to drive an hour from his home on a Sunday morning to get me the key. To me, that was above and beyond. Greatly appreciated! Thanks Jeff! ... Read more
    Vince O. - 21 September 2025
    We used Prime Storage in New Bern, NC and it was great. We rented 2 units for our stuff. The facility was clean, available 24/7, and open enough to allow an amateur truck driver (me) to drive a 26' moving truck to the units. The staff was very helpful, courteous, and the online payment system was simple and easy to use. We recommend them and will rent again if we need extra storage space. Thanks Prime Storage. ... Read more
    Jim D. - 4 September 2025
    The customer service that Whitney provided to me was simply excellent. She was caring, professional and extremely knowledgeable and helpful. Her staff was also helpful and knowledgeable. The team goes the extra mile to make your experience calm and stress free during a stressful time. Great Job! ... Read more
    Marion C. - 19 August 2025
    Paige S. - 18 August 2025
    I heartily recommend Prime Storage at Bern. I have been a customer of the facility at 5002 since 2010. They go above and beyond expectations to provide individualized, personalized service.The units are clean and the prices very reasonable. I am currently in a different state and it’s comforting to know my belongs are in their care. ... Read more
    Dannie B. - 8 August 2025
    Gene D. - 3 August 2025
    Whitney in the front office was great to work with. She showed us the exact size unit before we rented and it was nice and clean. It has been an easy move in with the cart provided. The gate access system is easy to use and works great ... Read more
    Donald B. - 11 June 2025
    Whitney was amazing!!!! I live in Florida and went to the new facility here in Davenport, FL. She had everything done quickly, showed me the unit, and went over everything! If I could give them more stars I would. Highly recommended. ... Read more
    Chris W. - 5 June 2025
    Dawn G. - 3 April 2025
    I highly recommend Prime Storage at the Hwy 70 New Bern location. Whitney was extremely helpful and cheerful in all aspects of our rental contract. She's a true asset to the organization, and I definitely encourage anyone looking for a storage unit to visit her. ... Read more
    Linda D. - 31 March 2025
    Jair R. - 25 March 2025
    I first heard of Prime Storage through my friend that had a unit at the US-70 location. Prime storage exceeded all expectations and has been very professional. They have definitely alleviated the headache of moving and made it very easy. I spoke with Whitney on the phone to setup my vacancy notice so I can change duty stations and she was so helpful and professional! I will definitely be recommending this company to my friends and to get with Whitney for anything they need! ... Read more
    Benjamin C. - 14 March 2025
    Whitney the general manager of this location did a wonderful job helping me with my storage needs. She has the best customer service I ever experienced and I will refer all my friends and family to Prime Storage. Please let your corporate office know how great this employee is. ... Read more
    Leslie C. - 7 March 2025

    About this facility

    This Prime Storage facility, located at 5002 US 70 in New Bern, NC, offers a range of storage solutions with small, medium, and large units to meet diverse needs. Whether you're decluttering your home, downsizing, or need extra space for business inventory, this facility provides flexible options to suit your requirements.

    For added convenience and protection, the facility features climate-controlled units, a vital amenity in New Bern’s humid summers to shield sensitive items like wooden furniture, electronics, or documents from damage. Customers will also benefit from drive-up access, indoor options, and first-floor access, which make loading and unloading items straightforward and efficient. The property also supports vehicle and recreational storage with available parking and RV storage, ideal for those managing limited residential space or seasonal use of vehicles.

    Security is a top priority at this facility, with features like security cameras, gated access, and an onsite manager providing peace of mind. The convenience continues with 24-hour access, online payment options, and a retail section for moving supplies. This Prime Storage facility is an excellent choice for residents and businesses in New Bern looking for secure, easily accessible storage with modern amenities.

    Price comparison

    See how this facility's unit prices compare to others in North Carolina, broken down by size.

    Small $101/mo
    Location minimum Location maximum
    $7/mo $299/mo
    Medium $128/mo
    Location minimum Location maximum
    $23/mo $521/mo
    Large $261/mo
    Location minimum Location maximum
    $14/mo $4500/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    7

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    27

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 7, Bike Score®: 27

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5002 US 70 offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 5002 US 70, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5002 US 70 for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (252) 633-1902