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Extra Space Storage - 809 Chapel Hill Road, Spring Lake, NC 28390

4.8/5 - 506 Reviews
Location:
809 Chapel Hill Road, Spring Lake, NC 28390
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 809 Chapel Hill Road, Spring Lake, NC 28390

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $119/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $93/mo
    10x5 Self Storage 50 Sq. Ft.
    $85/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $156/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $122/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $167/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $127/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $119/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $93/mo
    5x10 Self Storage 50 Sq. Ft.
    $85/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $57/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $57/mo
    10x17 Self Storage 170 Sq. Ft.
    Climate-Controlled Elevator
    $228/mo
    10x16 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $227/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $254/mo
    10x15 Self Storage 150 Sq. Ft.
    $189/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $182/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $180/mo
    10x10 Self Storage 100 Sq. Ft.
    $140/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $134/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $256/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $367/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $350/mo
    10x30 Self Storage 300 Sq. Ft.
    $280/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $261/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $319/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $305/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $236/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $269/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $256/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $191/mo
    8x30 Self Storage 240 Sq. Ft.
    $230/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    506
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 809 Chapel Hill Road, Spring Lake, NC 28390, shared by real renters with genuine experiences and honest opinions.

    I’m sending a response to let you know that the only positive experience that I had was meeting “Julia!” She went out of her way to help me through an extremely negative and stressful time. From the 1st day on June 6, until I finally had to move everything back out on July 6, it was a NIGHTMARE!! This is a fairly new business in Sanford NC, but they have a lot of problems already that need to be addressed immediately! BEWARE!!!! ... Read more
    Jackie P. - 10 July 2026
    I want to take the time to recognize Julia at Extra Space Storage on Chapel Hill Road in Spring Lake, NC, because she truly went above and beyond for me. From the moment I arrived, she made me feel welcomed, supported, and taken care of. I had concerns about getting to my storage unit on the third floor and making sure I understood everything, but Julia made the entire process smooth and stress-free. What touched me the most was that Julia has an injury herself, yet she still took the time and effort to personally walk me to the elevator, guide me up to the third floor, and make sure I was able to get to my unit successfully. She did not rush me, she did not make me feel like I was bothering her, and she made sure I understood the process step by step so I would not have to worry. She offered several helpful options and suggestions to make everything easier for me, and her patience, kindness, and professionalism truly stood out. You can tell when someone is just doing a job versus when someone genuinely cares about people, and Julia genuinely cares. She made what could have been an overwhelming experience feel simple and manageable. Customer service like this is rare. Julia is the kind of person who represents a company in the best possible way. She was thoughtful, compassionate, knowledgeable, and willing to go the extra mile even when she did not have to. I am truly grateful for her help and the kindness she showed me. Extra Space Storage is blessed to have someone like Julia on their team. Because of her, I would highly recommend this location to anyone needing storage. Thank you, Julia, for being such a wonderful, caring, and go-out-of-your-way person. You made a real difference for me. ... Read more
    DIANE W. - 29 June 2026
    I had an excellent experience with this storage facility. The representative was extremely efficient, helpful, and knowledgeable. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free. She was also very friendly, attentive, and genuinely cared about providing great customer service. It's rare to find someone so professional and welcoming. The facility itself is clean, well-maintained, and located in a safe area, which gave me peace of mind knowing my belongings are secure. I highly recommend this storage facility to anyone looking for a safe, reliable place to store their items and outstanding customer service. ... Read more
    JayR B. - 16 June 2026
    Julia is the best. She was so patient with me over these past two weeks. She provided me with necessary material needed for my stay. She is the best. Julia's assistant Summer also made sure that I didn't get locked in the the closet. ... Read more
    Nicholas M. - 6 April 2026
    The atmosphere and the overall procurement of a rental space experience was outstanding from beginning to end. I was dreading the task of having to search for a storage space in the area but happened into Extra Space Storage where I met Julia. She was very welcoming , professional, customer centered and knowledgeable. Originally I was just looking to see what the prices were in the area but after meeting Julia who answered all my questions with transparency and without hesitation, I knew I was at the right place and decided to rent here. I am so glad I did. The facility is clean and very well maintained. I appreciate the safety features and the presence of an elevator on site. I would and will recommend this facility to anyone seeking storage space in the area. ... Read more
    Gracie W. - 23 January 2026
    I had stopped by this location multiple times to check on prices and see some units. Brittni was the one to help me both times and let me just say one word, WONDERFUL! Brittni was so kind and took the time to explain everything from unit sizes to the different price points. She was so sweet and really cares about her customers. Thank you Extra Space for hiring Brittni. ... Read more
    Sherry D. - 25 September 2025
    This is one of the best storage units I’ve been too. It was extremely easy and very user friendly to rent from. I enjoyed my whole experience. I would recommend only to rent units from Ms. Essam. She’s is extremely professional and easy to work with. She will help you understand all your rental needs. ... Read more
    monique D. - 18 September 2025
    Highly recommend using this facility! I received excellent customer service when I initially reserved a unit over the phone. I didn’t get his name but he was extremely patient with my questions and very thorough. When I arrived to the unit, the manager on site (Corral) was very helpful. She made sure I didn’t have any unanswered questions, walked me through using the app, explained the terms of my lease, then offered to walk me to my unit. She demonstrated using the gate codes and gave me tips for loading and unloading. I feel like she went above and beyond the typical experiences I’ve had using storage units. I would recommend using this unit before others in the area. ... Read more
    Amber H. - 18 September 2025
    We had our sentimental stuff that I was too scared to ship overseas in storage for SEVEN YEARS at this facility! We finally moved back and was able to get our stuff out of our unit. When I tell you that it was in the same condition as we left it, I mean not even a speck of dust covered anything. Thank you all for keeping a clean and perfectly climatized facility! We also had zero issue closing out our account. If you’re in the Fort Bragg area and need to store anything that you don’t want ruined, I recommend Extra Space Storage. ... Read more
    Margherita - 3 August 2025
    Booking a unit was fast and easy. Customer service was great whenever i needed it. I am thankful to Jennifer who worked with me on my move out date, so i didn’t have to pay an additional month. My only complaint would be that the entrance gate, and the back door didn’t work with the app. Other than that this place is great and worth the price. ... Read more
    Tanasha L. - 19 June 2025
    Jennifer was extremely professional and Courteous as was Coral. Both were friendly and went well above and beyond. Jennifer happily walked me to multiple units to ensure I got what I needed and did not pay more than necessary. Excellent work ladies. ... Read more
    joseph c. - 11 June 2025
    We utilized a 10x20 unit for a year to hold our household items and the facilities are well kept and guarded. Elevators and moving carts made it easy to access the units. The staff is always always helpful. The move out process was fairly easy and Coral was amazing help out with closing out. Definitely recommend renting with them! ... Read more
    Jev S. - 3 June 2025
    I am writing to express my deep concern and frustration regarding the status of my personal belongings, which I entrusted to your facility in good faith. Since 2021, I have consistently paid for storage services with Extra Space Storage while living abroad, with the understanding that my property—representing years of memories, personal value, and irreplaceable items—would be safely maintained in your care. Recently, I arranged for the delivery of my stored items. However, not only were my belongings delivered incomplete, but my repeated attempts to get clarification and resolution have gone unanswered. I have left multiple messages, yet no one has returned my calls. This lack of communication is unacceptable and unprofessional. To make matters worse, the current manager I’ve spoken with has displayed a concerning lack of initiative or ability to locate the remainder of my property. This is not only troubling but completely undermines the trust I placed in your company to safeguard my life’s possessions. I am requesting an immediate and thorough investigation into the whereabouts of my missing belongings. I expect full transparency, timely communication, and a clear plan of action to resolve this matter. Please advise me on the next steps to move forward, and provide the direct contact of someone who can take accountability for this situation. All of my clothes and household goods disappeared. Thank you for your urgent attention to this matter. I hope to resolve this swiftly and professionally. Sincerely, Andrea Cennington ... Read more
    Andrea C. - 27 March 2025
    We arrived here and Coral was super helpful. She took us around to show us what was available and how to go about reserving if we choose to go with them. We went back the next day and she helped us with reserving 2 units and it was much easier than trying to go about doing it online. Super thankful to Coral for her assistance ?? ... Read more
    A.j.m - 5 March 2025
    Netti was extremely helpful and thoroughly informed. She explained everything to me and even waited until I was all set up while we were on the phone, to ensure I didn't have any difficulty. Thank you for your awesome customer service! ... Read more
    Vertrisa R. - 30 January 2025
    Facility was exceptionally clean, staff was courteous and extremely knowledgeable. Prices were explained in detail to include any and all specials, restrictions, and administrative data. Units appeared exceptionally maintained and logically organized. Space utilization was at a premium. I highly recommend this location. The on site staff displayed exceptional knowledge and provided storage recommendations and tips to ensure items would remain intact over an extended period. This location offers supreme customer service. ... Read more
    Randal S. - 27 December 2024
    I had a fantastic experience at Extra Space Storage, and I have to give a special shout-out to Erick! From the moment I walked in, he was incredibly helpful, friendly, and knowledgeable. He took the time to explain all my options and made sure I found the right storage unit for my needs. His excellent customer service truly stood out, and I felt confident that I was in good hands. If you're looking for a stress-free storage experience, I highly recommend stopping by and asking for Erick! ... Read more
    John D. - 21 December 2024

    About this facility

    Located at 809 Chapel Hill Road in Spring Lake, NC, this Extra Space Storage facility offers a variety of unit sizes, including small, medium, and large, to suit diverse storage needs. The climate-controlled units are ideal for protecting temperature-sensitive belongings from the seasonal heat and humidity typical of North Carolina. With indoor access and elevators available in this multi-level storage facility, customers can comfortably manage their storage experience, regardless of their unit’s location.

    This facility features a range of practical amenities, including 24-hour access, drive-up access, and parking, making it easy for customers to load, unload, or simply retrieve their items at their convenience. For those with larger vehicles, there are options for RV storage, and the property is equipped with security cameras and an onsite manager to ensure peace of mind.

    Convenient payment options, such as credit card acceptance and online payment, make transactions hassle-free, while the availability of moving supplies and truck rentals simplifies the moving process. This facility provides a secure and user-friendly storage experience, making it an excellent choice for residents seeking flexibility and convenience.

    Price comparison

    See how this facility's unit prices compare to others in Spring Lake, broken down by size.

    Small $107/mo
    Location minimum Location maximum
    $29/mo $167/mo
    Medium $192/mo
    Location minimum Location maximum
    $75/mo $254/mo
    Large $277/mo
    Location minimum Location maximum
    $60/mo $515/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    32

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    27

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 32, Bike Score®: 27

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 809 Chapel Hill Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 809 Chapel Hill Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 809 Chapel Hill Road for specific restrictions and recommendations.

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