Extra Space Storage - 260 Railroad Avenue, Hackensack, NJ 07601

4.9/5 - 769 Reviews
Location:
260 Railroad Avenue, Hackensack, NJ 07601
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 260 Railroad Avenue, Hackensack, NJ 07601

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $183/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $167/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $148/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $183/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $193/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $167/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $148/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $94/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $90/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $92/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $337/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $223/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $233/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $249/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $204/mo
    8x20 Vehicle 160 Sq. Ft.
    Car Storage Parking
    $333/mo
    7x15 Self Storage 105 Sq. Ft.
    Climate-Controlled
    $261/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $645/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $548/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $381/mo
    15x20 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $548/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $645/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $548/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $659/mo
    10x25 Self Storage 250 Sq. Ft.
    $659/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $430/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $381/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    769
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 260 Railroad Avenue, Hackensack, NJ 07601, shared by real renters with genuine experiences and honest opinions.

    Lol. As I read through these reviews, I have to say—they’re far from honest based on my own experience. When I first rented my unit, I was actually begged by Kay L. to leave a review about my customer service experience. I found that extremely disappointing because, in my opinion, her customer service was awful. I couldn’t understand why I was being asked to leave a positive review when my actual experience didn’t reflect that at all. This facility has to be one of the worst when it comes to rental increases. My rent has increased every four months, which is completely ridiculous. I started paying $141 a month for a 10x10 unit, and I’m now paying $369 a month. That is an unbelievable increase for the exact same space. Another issue I had was when I initially rented the unit. There was a promotion advertised online, but I wasn’t offered that promotional price. When I showed the property manager the price I had seen online, I was told that the system doesn’t update its prices very often. I found that explanation extremely strange and frustrating. At this point, I’m taking my business elsewhere. I found a better facility offering a larger 10x15 unit for only $102 a month. The difference is unbelievable. It’s also sad when customers feel like they have to move their belongings out within three months because they’re worried about another price increase. That should tell you something about how customers feel about the pricing structure. Extra Space Storage needs to do better for their valued customers. Complaints and concerns should be taken seriously—not simply acknowledged and then thrown to the side. Customers deserve transparency, consistency, and fair pricing. ... Read more
    Anthony K. - 7 September 2026
    Casandra S. - 1 August 2026
    I was at the 260 Railroad Ave today with Susana for my first rental storage space and she was amazing! Fun, she new what she was talking about, and down to earth. We need more ppl like her in the world!! She told me she was a newer manager and you guys did an excellent job picking her!! She is making the company shine ??. Thank you Susana for your help today ????. CP ... Read more
    Jenova H. - 17 July 2026
    Pepukayi W. - 14 July 2026
    Barry “. - 7 July 2026
    I had the pleasure of working with Kay Lauber recently, and I cannot thank them enough for their incredible assistance! I was in need of a parking space for my van at the storage location, and Kay went above and beyond to help me find a solution. From the moment I reached out, Kay was friendly, knowledgeable, and incredibly responsive. They took the time to understand my needs and provided me with options that were both convenient and secure. Thanks to Kay's efforts, I now have a perfect parking space that suits my van perfectly. If you're looking for someone who genuinely cares and delivers exceptional service, I highly recommend Kay Lauber. Thank you, Kay, for making this process so smooth and hassle-free! ... Read more
    rafael l. - 5 February 2026
    Attention Extra Space Storage Hackensack Management 10-9-2025 We wanted to tell you about the excellent customer service that your Hackensack on-site manager, Ms. Kay Lauber, provided us today. She is obviously an experienced professional and very knowledgeable regarding the storage industry. She was able to answer all our questions. Her professionalism and preparedness clenched the deal for us. I feel that our vintage vehicle will be in good hands as long as she remains as the on-site manager. Kay has excellent customer service skills and is a great asset to your company. Please give her a pat on the back for us or better yet a raise or bonus! Pamela de Liz & Philip Baily ... Read more
    Philip B. - 9 October 2025
    Kay was so wonderful at helping us. From showing us different units to explaining everything about the facility. She made me feel at ease with everything. I appreciate everything that she did for me today ... Read more
    James H. - 30 September 2025
    Kevin was very friendly and accommodating answering all my questions. Very helpful. I gave 4 stars because the space I got on line had a huge pipe in and when I change to another space I lost the online price. However Kevin made the process really seamless. ... Read more
    charmaine d. - 28 August 2025
    Andrea W. - 16 August 2025
    I have stored my valuables at the Hackensack storage facility near my home for over 10 years! Just downsized to smaller unit. The facility is run efficiently and a very safe place. The staff is kind, considerate and professional always willing to assist customers. ... Read more
    Vicki C. - 31 July 2025
    Kay at ExtraSpace storage on Railroad Avenue in Hackensack provides excellent customer service. Had a difficult situation with our storage unit and she provided workable options to suit our needs. She’s excellent at our job ... Read more
    Orlando T. - 27 June 2025
    Bran M. - 26 June 2025
    Kay Lauber was phenomenal. We spoke on the first time over the phone. She gave me options and booked an appointment with me shortly after. We week later she showed me the storage unit and I proceeded with the process. I now have my storage unit. Great experience. Wonderful customer service. Kudos to Kay and Extra Space. Thank you so much! ... Read more
    David T. - 3 May 2025
    Kay, was so lovely when I arrived. Even though I arrived last minute she was still willing to still provide excellent customer service to me. And helped me find a great 10x15 on the first floor at that. As a college student I love that I was provided the first floor. And shes was the sweetest thank you Kay once again! ... Read more
    nadia c. - 25 April 2025
    Lara P. - 31 March 2025
    We moved from WA to Hackensack in March 2025 and needed extra storage and this Extra Space facility was ideal in every way: location, value, and customer service. Kay was instrumental in helping us find the right unit for our needs. The website is great, but in-person or phone discussions are still the gold standard for achieving maximum customer satisfaction. Highly recommended. ... Read more
    Ken S. - 22 March 2025
    Laura A. - 23 December 2024
    Excellent service, Kay lauber was amazing, he took her time and explained everything on details, I was thinking on doing it on my own online but is definitely better if you go and talk to Kay, she will make the process super smooth! ... Read more
    Emmanuel V. - 19 December 2024
    Kay the manager was wonderful and super helpful and knowledgeable. Couldn’t have asked for better customer service. Went the extra mile of showing me different units and sizes and was able to seamlessly place my reservation over the phone. Will definitely recommend this location to friends because of Kay. ... Read more
    Jeremy F. - 25 October 2024

    About this facility

    Located at 260 Railroad Avenue in Hackensack, NJ, this Extra Space Storage facility offers units in a variety of sizes, including small, medium, and large, making it suitable for diverse storage needs. With climate-controlled units, this facility is perfect for protecting your belongings from the fluctuating New Jersey weather, ensuring items like electronics, furniture, and clothing stay in excellent condition.

    This facility features indoor access and multi-level storage with convenient elevators, making it easier to move items to upper-floor units. For added convenience, it also offers drive-up access to simplify loading and unloading. With parking and dedicated RV storage, it caters to vehicle storage needs, whether you’re storing a car, truck, or recreational vehicle. Enhanced security measures, including security cameras, a gated entrance, and an onsite manager, offer peace of mind when storing your valuables.

    For those juggling busy schedules, this facility provides contactless renting, online payment, and accepts credit cards to streamline the rental process. Moving supplies and truck rentals are available for those in need of extra support during a move. Whether you’re relocating, decluttering, or need a safe spot for your vehicle, this Extra Space Storage facility combines convenience, security, and flexibility.

    Price comparison

    See how this facility's unit prices compare to others in Hackensack, broken down by size.

    Small $147/mo
    Location minimum Location maximum
    $24/mo $193/mo
    Medium $263/mo
    Location minimum Location maximum
    $164/mo $484/mo
    Large $544/mo
    Location minimum Location maximum
    $288/mo $1085/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    90

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    62

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    61

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 90, Transit Score®: 62, Bike Score®: 61

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hackensack Police Department

      Services 0.2 miles

    • Hackensack Fire Headquarters

      Services 0.21 miles

    • Hackensack Municipal Court

      Services 0.21 miles

    • Hackensack City Hall Complex

      Services 0.21 miles

    • Yates Law LLC

      Services 0.29 miles

    • Sara & Sophia

      Food & Drinks 0.32 miles

    • Blendid Ice Cream

      Food & Drinks 0.32 miles

    • Uneek Fashions

      Shopping 0.34 miles

    • Pho Saigon

      Food & Drinks 0.34 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 260 Railroad Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 260 Railroad Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 260 Railroad Avenue for specific restrictions and recommendations.

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