Prime Storage - 315 Coles Street, Jersey City, NJ 07310

4.7/5 - 372 Reviews
Location:
315 Coles Street, Jersey City, NJ 07310
Office hours:
  • Mon-Sat: 9 a.m. - 7 p.m.
  • Sun: 10 a.m. - 6 p.m.
(201) 222-6611

Prime Storage - 315 Coles Street, Jersey City, NJ 07310

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x10 Self Storage 70 Sq. Ft.
    Elevator Access
    $220/mo
    7x10 Self Storage 70 Sq. Ft.
    $220/mo
    6x7 Self Storage 42 Sq. Ft.
    $149/mo
    5x15 Self Storage 75 Sq. Ft.
    First Floor Access
    $279/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access
    $229/mo
    5x14 Self Storage 70 Sq. Ft.
    Elevator Access
    $220/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $189/mo
    5x10 Self Storage 50 Sq. Ft.
    $175 - $200/mo
    5x8 Self Storage 40 Sq. Ft.
    $145 - $164/mo
    5x8 Self Storage 40 Sq. Ft.
    Elevator Access
    $145/mo
    5x7 Self Storage 35 Sq. Ft.
    $140 - $149/mo
    5x7 Self Storage 35 Sq. Ft.
    Elevator Access
    $114/mo
    5x5 Self Storage 25 Sq. Ft.
    $104 - $129/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $104/mo
    5x4 Self Storage 20 Sq. Ft.
    First Floor Access
    $104/mo
    4x10 Self Storage 40 Sq. Ft.
    Elevator Access
    $145/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $145/mo
    4x5 Self Storage 20 Sq. Ft.
    $96 - $104/mo
    4x5 Self Storage 20 Sq. Ft.
    Elevator Access
    $96/mo
    10x15 Self Storage 150 Sq. Ft.
    $456 - $473/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access
    $421/mo
    10x10 Self Storage 100 Sq. Ft.
    $422 - $431/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $367/mo
    15x16 Self Storage 240 Sq. Ft.
    Elevator Access
    $659/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $508/mo
    10x20 Self Storage 200 Sq. Ft.
    $653/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access
    $525/mo
    8x26 Self Storage 208 Sq. Ft.
    First Floor Access
    $609/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    372
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    Hays H. - 13 July 2026
    Kelli S. - 3 July 2026
    Everything was easy peasy… they allowed me to parked my ugly pickup for two months. Was cheaper than the airport. The staff was laid back and helpful. The staff immediately referred to management before concluding any of my questions and I liked that. They are also military friendly. ... Read more
    Marcus J. - 17 June 2026
    I have been a customer at Prime Storage for years, and the decline in quality is honestly shocking. Prices continue to go up, yet customer service has steadily gone downhill. For what they’re charging, you’d expect basic competence and upkeep but that’s clearly too much to ask. I’ve had literal glass fall into my unit from ceiling light bulbs exploding. That alone should tell you everything about how this facility is maintained. The elevators are NEVER and I mean NEVER are working. If you rent a unit above ground level, be prepared to haul everything up and down the stairs yourself. And when you do manage to use the elevator, the doors won’t stay open long enough to move items in or out without a struggle. To make matters worse, a pipe burst in the building, and management refuses to clearly communicate whether my unit was affected. Instead of proactively notifying tenants, they expect me to schedule an appointment just to check on my own belongings. The lack of transparency and urgency is unbelievable. Between the constant maintenance failures, poor communication, and rising prices, it’s mind-blowing that this place is still operating the way it is. I would strongly caution anyone considering renting here to think twice. There are far better storage options out there that actually value their customers and maintain their facilities. If I could give this 0 stars I would. ... Read more
    Christina S. - 24 February 2026
    I've been at Prime Storage through three owners--almost 16 years and at first it was great and cheap. After Hurricane Sandy, when my room in the basement flooded, they offered a bigger room at the same price on a higher floor. So that was appreciated. And for a few years, they had an elevator operator, so you didn't have to wait an eternity for the one elevator, unlike the past years when sometimes you had to wait for 30 minutes coming and going because people were holding the elevator. But the straw that broke the camel's back, so to speak, was this past fall after the fee increased, yet again, the one elevator was out of commission for two months. So, we decided to go to a more modern, one level, no icy, slippery ramp, multiple elevator facility that is $100 cheaper for a bigger room. ... Read more
    Erin M. - 17 January 2026
    I parked my car at Prime Storage for a long duration, and my experience was very good. The facility is clean, secure, and well-maintained. The staff was helpful and professional, and the process was smooth from start to finish. I felt confident that my car was safe the entire time. Overall, a reliable place for vehicle storage. ... Read more
    GUDA D. - 12 January 2026
    Great experience with Prime Storage. The facility is well organized, clean, and very professional. Victor was truly kind, helpful, and always available with a great attitude. The manager Ashley was also outstanding, extremely professional and attentive to customers needs. Highly recommended! ... Read more
    Samuele F. - 31 December 2025
    10/10 experience! The service was great from start to finish, and we were taken care of right away. Everything was handled quickly and professionally. Victor was excellent—friendly, helpful, and made the whole process smooth and stress-free. Highly recommend this storage unit company! ... Read more
    Idenise G. - 18 December 2025
    Showed up 2 hrs before the office was supposed to close. Nobody was there, they had left for the day and were unresponsive. I had to find somewhere else last minute. While they did refund me it took over a month to get a response. If you need storage, I would recommend you stay away from here and use Public instead. ... Read more
    Simon D. - 5 October 2025
    I showed up on the day I was supposed to move in and no one was there. I called and no one answered. I finally called another prime storage location and got someone on the phone who told me the person who was supposed to be operating my facility had a hospital emergency.(not sure how I got no notice of this and how no one was able to cover for this person). I was able to get into the facility and saw that the elevators were out of order. My unit was supposed to be on the third floor and there was again no notice of the elevators being down so even if someone was there, I don’t know how I was supposed to move any of my heavy things. I had movers waiting and I had to frantically find another storage unit that would take me in short notice. (Thank you to public storage)I spoke to the district manager who seemed very nice and apologetic the next day but unfortunately all he could offer was free storage and at that point I was already moved in elsewhere with a better experience at the other storage facility. All in all, it was a stressful experience and I had to shell out a lot more money for my movers and the new storage facility. I was hoping there would be a better resolution from Prime but there wasn’t. ... Read more
    Victoria K. - 3 August 2025
    My God this place is amazing! Very clean and worth the money. Victor and Ashley are God send. So friendly and knowledgable. They provide all information and help with little details. Thank you for such a nice experience! ... Read more
    Marija C. - 30 July 2025
    Ashley and Earl were fabulous!. We had rented a unit on one of the upper floors, but our sofa did not fit in the elevator. They promptly accommodated us and found a unit in the first floor! Great customer service :-) ... Read more
    Suzanne B. - 24 July 2025
    They over charge way too much policies may have changed to certain extent. But I know my math no way I was behind only like 2 months at 150 a month and almost owe about 1000 like no way. And then the cameras take too long to get fixed there were no cameras. Those fees being constantly added like way too many time a month so I left. Not clocking my money I will find better with more benefits etc I remember I was gone a whole summer and when I came back I didn’t have to even pay that much being more then two months back so I went with my instinct and left. ... Read more
    Shatyana F. - 24 July 2025
    I can’t recommend Prime Storage highly enough! From the moment I signed up, the entire team has gone above and beyond to make my experience as smooth and stress-free as possible. I’ve been navigating a tricky move with lots of moving pieces, and their flexibility, professionalism, and warmth have made all the difference. A special shoutout to Ashley, the General Manager, who has been nothing short of incredible—always responsive, helpful, and genuinely supportive through every step. She’s made a complicated process feel manageable, and I’m so grateful for her patience and guidance. ... Read more
    Andres D. - 8 July 2025
    Raymond N. - 1 July 2025
    I had issues with another storage facility in the area and needed a new one fast. After checking the reviews here and seeing customer service mentioned so often I decided to book a reservation. The reviews don't do enough justice. Ashley, the General Manager was unbelievably kind and helpful. Not only does she know the value of good face to face customer service, but when I called her back the next day to explain I underestimated how much space I needed, she helped get me into another larger unit right away. Thanks again Ashley! ... Read more
    Bryan - 16 May 2025
    I moved in and out on the same day, if that isn't painting the picture, read on. First off, all around, when they say 'first months rent free,' that isn't exactly the case. On top of that lie, there is a mandatory fee of 17 dollars added to your monthly rent there. When I got there, I spoke to a man named Earl, who really didn't know much, and stated that many times. Then we got down into the janky dungeon elevator, he is going through what I have to do when I get stuck in. Then when I said to him, I just want to cancel my account, he acted very unfazed by it all, like he hears that all the time.. I hadn't left the parking lot before booking a unit with Extra Space... do yourself a favor, and go somewhere else. ... Read more
    Brian P. - 29 March 2025
    From day one when I first decided that I was going to rent storage I called the location on Cole Street in Jersey City and I had a real good conversation with a pleasant man. He was easy to speak with which made me cheered stories in length. After renting aid storage unit that location mentioned above I get to meet that young man and his name is Earl. It was great to meet Earl face to face. He was even more courteous, understanding, polite, caring and helpful when we spoke directly. He assisted me and he showed me how to operate the lock that I purchased from him at the front desk. He was not hasty he was very patient especially knowing that I'm a woman of a certain age. Ever since that day and moving forward Earl and also a young woman that I see from time to time has been more than courteous helpful and understanding towards my needs. I will definitely give them a A++, especially Earl whom I see in interact with more often than the young woman. ... Read more
    Charmaine P. - 28 March 2025
    The front desk lady Ashley consistently provides an exceptional service by attentively listening to my concerns, she responded with patience and resolving my issue, she is was very helpful and friendly. I was completely impressed with her professionalism and customer service. ... Read more
    Katia - 17 March 2025
    Exceptional Service and Friendly Staff! I’ve had a great experience with this storage facility, thanks to Ms. Ashley and her amazing team. Ms. Ashley is an absolute gem. She is kind, professional, and always willing to go the extra mile. The staff is incredibly helpful, making the entire process smooth and stress-free. Whether it’s answering questions, assisting with my unit, or just providing excellent customer service, they truly make a difference. If you’re looking for a secure and well-managed storage facility with a team that genuinely cares, this is the place to go! Highly recommend! ... Read more
    Krystel L. - 17 March 2025
    Ashley always makes my experience amazing. I can't forget earl and victor!! They also have a pretty new lady training yesssnia she was sweet Always spend more time Than I expect to here. Such a great vibe and great customer service ... Read more
    Kevin H. - 5 March 2025

    About this facility

    Located at 315 Coles Street in Jersey City, NJ, this Prime Storage facility offers a range of unit sizes, from small to large, ideal for personal or business storage needs. With climate-controlled units, the facility is well-suited for protecting sensitive items from Jersey City's humid summers and cold winters.

    This multi-level storage facility features indoor access and drive-up access, providing flexibility for loading and unloading. Accessibility is further enhanced with elevators and first-floor access for convenient navigation. Security is a key priority, with security cameras monitoring the facility and an onsite manager available for assistance. For those with vehicles or larger items, the property also offers parking options.

    Customers will appreciate the modern conveniences of contactless renting, online payment, and the availability of moving supplies in the retail store. For even more convenience, truck rentals are available to simplify the moving process. This facility is a great choice for anyone in Jersey City seeking secure, flexible, and accessible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Jersey City, broken down by size.

    Small $159/mo
    Location minimum Location maximum
    $27/mo $440/mo
    Medium $417/mo
    Location minimum Location maximum
    $202/mo $603/mo
    Large $591/mo
    Location minimum Location maximum
    $238/mo $2144/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    80

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    77

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    72

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 80, Transit Score®: 77, Bike Score®: 72

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Citi BIke

      Services 0.05 miles

    • Exxon

      Services 0.13 miles

    • CarePoint Health Christ Hospital

      Services 0.16 miles

    • Palisade Avenue at Jefferson Avenue

      Transportation 0.19 miles

    • Christ Hospital

      Services 0.19 miles

    • Palisade Avenue at Prospect Street

      Transportation 0.2 miles

    • Sunoco

      Services 0.23 miles

    • Palisade Avenue at Beacon Avenue Opposite of Christ Hospital

      Transportation 0.23 miles

    • Palisade Avenue Between Beacon and Laidlaw Avenue

      Transportation 0.23 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 315 Coles Street is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 7 p.m., Sun: 10 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 315 Coles Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 315 Coles Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (201) 222-6611