Our City Storage - 2975 Northtowne Lane, Reno, NV 89512

4.7/5 - 209 Reviews
Location:
2975 Northtowne Lane, Reno, NV 89512
Office hours:
  • Mon-Sat: 9:30 a.m. - 6 p.m.
  • Sun: 9:30 a.m. - 5 p.m.

Our City Storage - 2975 Northtowne Lane, Reno, NV 89512

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    First Floor Access
    $124/mo
    7x10 Self Storage 70 Sq. Ft.
    First Floor Access
    $157/mo
    7x7 Self Storage 49 Sq. Ft.
    First Floor Access
    $112/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $156/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $109/mo
    12x15 Self Storage 180 Sq. Ft.
    First Floor Access
    $209/mo
    12x12 Self Storage 144 Sq. Ft.
    First Floor Access
    $222/mo
    10x15 Self Storage 150 Sq. Ft.
    $164 - $189/mo
    10x12 Self Storage 120 Sq. Ft.
    First Floor Access
    $208/mo
    10x10 Self Storage 100 Sq. Ft.
    $139 - $268/mo
    9x20 Self Storage 180 Sq. Ft.
    First Floor Access
    $189/mo
    20x15 Self Storage 300 Sq. Ft.
    Double First Floor Access
    $239 - $279/mo
    10x30 Self Storage 300 Sq. Ft.
    First Floor Access
    $219/mo
    10x25 Self Storage 250 Sq. Ft.
    $309/mo
    10x20 Self Storage 200 Sq. Ft.
    $229/mo
    10x20 Self Storage 200 Sq. Ft.
    Double First Floor Access
    $194/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    209
    Number of reviews

    Read some helpful reviews of Our City Storage, shared by real renters with genuine experiences and honest opinions.

    I rented a storage from LaDonna in Reno Nv. I can honestly say it was the most pleasant service I have ever had. I looked around Reno and they didn't make me feel my stuff was going to be safe. When I showed up at Our City Storage from the moment I walked in I was greeted with a smile the experience I had she made me feel so comfortable and she assured me my stuff would be safe. When I left my stuff there I left the place with no worries. Thank you again LaDonna I will definitely recommend your storage to my friend's and family. ... Read more
    Corleone G. - 9 July 2026
    Jade - 6 July 2026
    LaDonna was great helping find a storage unit for temporarily storing my car. She was very friendly and helped me get a good price on the unit. The facility seems nice and secure. I will definitely use them in the future. ... Read more
    Benjamin F. - 23 March 2026
    We rented a storage space for our business’s construction materials and tools for $240 a month, as a introductory rate, and wanted to raise it to $299 after 3 months. We said no to the $299 and were prepared to go elsewhere, but they countered with $269. A couple months later, they raised it to $299, which we paid for a year. Last month they raised the monthly rate to $369 with no notice. When we chose to sever our contract because of their poor communication and business practices and had the unit cleared out the same day we gave notice to the front office. My husband was informed his account wound be charged for February because we didn’t give a month’s notice, regardless of the fact that we were out before the end of January, like I stated before, the same day we terminated our contract. That was $240 to $270 to $299 to $369, all within a 2 year period. I would not recommend this storage company; there are plenty out there that are not crooks. ... Read more
    Lisa S. - 3 February 2026
    My experience with Our City Storage was excellent. The staff is some of the friendliest and engaging I’ve ever had the pleasure to interact with, the facility is very well kept, and their prices are fair. LaDonna in particular helped me out on numerous occasions and I can’t say enough what a delightful personality she has! Thank you all! ... Read more
    Michael - 27 January 2026
    Ladonna was the best she made it so easy and efficient to store my home goods and make me feel safe with my things in their possession. She also has been so helpful with letting me know when and how to pay my bill. My unit was clean for over a year and a half my unit was spotless no dirt and nothing ever happened to my things. She also gives back to the small business owners in Reno and has been a great resource for storage and helping all customers! Thank you for the awesome experience. ... Read more
    pesi p. - 1 October 2025
    LaDonna and her team are excellent! I cannot say enough great things about her as well as the Team at Our city storage! They’re always in a great mood and happy to help. They go above and beyond expectations every time. ... Read more
    Jo C. - 22 September 2025
    Kathie was super nice and helpful, I came asking for a 5x5 unit and while talking to her, I realize I needed a big one and she showed me one and it was exactly what I was looking for. All the process was super fast and smooth. ... Read more
    Carmen C. - 31 August 2025
    This is your choice for a storage facility in Reno! LaDonna greeted me energetically and politely when I came into the front office. She started by asking me if convenience of car access and/or distance from the gate were priorities of mine. She was extremely organized, informative, and efficient when showing me my storage options. She explained the terms of my rental and answered my questions about lock types and security in a kind and professional manner. The storage facility grounds are immaculate, and the interior halls and units are dust free, climate controlled, and well lit. I will definitely be returning to Our City Storage, Reno in the future. LaDonna runs a great facility. ... Read more
    Alex G. - 31 July 2025
    Amanda - 16 June 2025
    The manager Ladonna is so kind and accommodating and even brings me a water when I’m working in the heat. The facility is clean and functional and my air conditioned unit is cold during summer and warm during winter. ... Read more
    Sean K. - 1 April 2025
    If you need extra space to store your belongings, are moving or need storage for any other reason, Our City Storage is by far the place you want. I've had many storage units at many different places and none of them come close to the experience I had here. Staff couldn't be friendlier, very clean and modern. I had a great experience. Thank you so much, I appreciate everything that you've done for me. ... Read more
    Casey C. - 31 March 2025
    Juanita S. - 5 March 2025
    LaDonna is amazing! By far the most professional store manager, I have ever met! She truly cares about her customers and her place of employment! Please consider this, your next storage place! First class all the way!! ... Read more
    Teddy H. - 29 January 2025
    Our city storage in Northtowne is so great, the staff is awesome, the facilities are super clean, the prices are awesome. Thank you for all your hard work and attentiveness. Best place ever to rent from, always helpful. ... Read more
    Jessica P. - 24 December 2024

    About this facility

    Located at 2975 Northtowne Lane, Reno, NV 89512, this Our City Storage facility offers a range of unit sizes, including small, medium, and large, to accommodate your storage needs. Whether you're decluttering your home, downsizing, or need extra space during a move, this facility provides practical options.

    This facility features climate-controlled units, ideal for protecting sensitive items from Reno's hot summers and chilly winters. The property also offers drive-up access for convenient loading and unloading, as well as indoor units and first-floor access for added ease. With multi-level storage and an onsite manager, you’ll find a variety of secure and accessible options. The facility also includes parking, making it a great choice for vehicle storage, and is equipped with security cameras to give you peace of mind.

    For added convenience, this location offers online payment options and a retail section for moving supplies, making the storage process as smooth as possible. This facility is perfect for residents, students, or businesses in Reno seeking reliable and secure storage.

    Price comparison

    See how this facility's unit prices compare to others in Reno, broken down by size.

    Small $132/mo
    Location minimum Location maximum
    $24/mo $252/mo
    Medium $189/mo
    Location minimum Location maximum
    $48/mo $481/mo
    Large $238/mo
    Location minimum Location maximum
    $50/mo $1077/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    49

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    31

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 49, Transit Score®: 31, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Duds'n'Suds

      Shopping 0.17 miles

    • Port of Subs

      Food & Drinks 0.2 miles

    • Arby's

      Food & Drinks 0.21 miles

    • Alterto's

      Food & Drinks 0.21 miles

    • Wells Fargo

      Services 0.24 miles

    • Burger King

      Food & Drinks 0.25 miles

    • Jimboy's Tacos

      Food & Drinks 0.25 miles

    • Shell

      Services 0.25 miles

    • Shell Shop

      Grocery Stores 0.26 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2975 Northtowne Lane is accessible during regular access hours, typically Mon-Sat: 9:30 a.m. - 6 p.m., Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Our City Storage - 2975 Northtowne Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2975 Northtowne Lane for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: