SecureSpace Self Storage - 131-21 14th Avenue, College Point, NY 11356

4.7/5 - 508 Reviews
Location:
131-21 14th Avenue, College Point, NY 11356
Office hours:
  • Mon-Fri: 8 a.m. - 7 p.m.
  • Sat-Sun: 9 a.m. - 7 p.m.

SecureSpace Self Storage - 131-21 14th Avenue, College Point, NY 11356

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x17.5 Self Storage 175 Sq. Ft.
    Climate-Controlled First Floor Access
    $497/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $358/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $322/mo
    10x12.5 Self Storage 125 Sq. Ft.
    Climate-Controlled First Floor Access
    $267/mo
    10x12.5 Self Storage 125 Sq. Ft.
    Climate-Controlled Elevator
    $254/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $234/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled First Floor Access
    $216/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled Elevator
    $195/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $183/mo
    10x30 Self Storage 300 Sq. Ft.
    Drive-up Access First Floor Access
    $825/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $646/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    508
    Number of reviews

    Read some helpful reviews of SecureSpace Self Storage, shared by real renters with genuine experiences and honest opinions.

    I have been renting with secure space for about a year. Clean space, safe facility, good location. However there have been MULTIPLE price increases in just the one year I've been here. At this point I am paying over double the original advertised monthly price (NOT the discounted promotional price, the monthly price it is advertised you will pay once the promotional pricing is over). I understand yearly cost of living increases, but I understand less when I check their website and see similar units being listed for lower. In complete honesty, it just feels like they're trying to scam people. I will be exploring other storage options, I encourage you to do the same. I have already reached out to the customer care email they are auto responding to people with. I'm not so patiently waiting on their reply. Update: Customer service responded, provided no path to resolve this issue. Doubled-down on support their predatory marketing scheme. They said they change prices ~ every 6 months. Looks like I will be playing musical chairs with all my stuff twice a year! ... Read more
    Caroline M. - 6 June 2026
    My experience at this storage facility was awesome. Kendall was amazing and incredibly helpful throughout the process. I would definitely recommend this place to anyone looking for storage. Thank you for the excellent service! ... Read more
    Helen C. - 4 June 2026
    I had the liberty of receiving the best customer service from will! He was patient. He explained every detail of the transaction, company policy, and even suggested that I rent the best unit of the 1st floor for my disability. Thank you so much will! Securespace self storage is lucky to have you! I appreciate your patience and professionalism. ... Read more
    DopeCouture T. - 7 March 2026
    I had a really great experience with SecureSpace Self Storage. I want to give a big thank you to Will and Kendall for how helpful they were throughout the whole process. When I first set up my account, Will was great. He walked me through everything step by step and made sure I understood how everything worked so I’d be good to go when I arrived. He was patient, explained things clearly, and made the setup process really easy. Kendall was also amazing. She followed up with me to make sure everything was good and asked if I needed anything else before move-in. On the day I arrived, she was there and helped guide me through the whole process. Even though it was busy, she still took the time to help me and answer any questions I had. The facility itself is very clean and easy to access, which made the whole experience even better. Thank you again to Will and Kendall for the great customer service and for making everything go so smoothly. I really appreciate it. ... Read more
    SSMedia - 5 March 2026
    I had a wonderful experience at Secure Space Self Storage. The facility is clean, well-maintained, and feels very safe and organized. The whole process was smooth and stress-free. Jacque was incredibly helpful with my booking. She was patient, professional, and made sure everything was clear and easy to understand. I truly appreciated her kindness and efficiency. During my first check-in, Kendal assisted me and made the experience even better. Kendal was friendly, welcoming, and took the time to walk me through everything. It made me feel confident and comfortable right away. Thank you both for the excellent customer service! I highly recommend Secure Space Self Storage to anyone looking for a reliable and secure storage facility. ... Read more
    Alonzo C. - 4 March 2026
    Kendall was amazing at getting us set up with our new storage unit. Extremely excellent customer service. She explained everything clearly and without hesitation was able to answer any questions. The overall experience was made smooth and easy! Customer service excellence as it should be! Thanks Kendall! ... Read more
    Eric M. - 2 March 2026
    Got a 10x10 unit, very last minute thing- was also my first time renting a unit so I had no experience what so ever. Their customer service worker Kendall in the office was super helpful, the in-house insurance and locks are all super competitively priced, and the whole sign up process was super easy with clearly marked pricing. 10/10 would recommend! ... Read more
    David R. - 24 February 2026
    Peggy C. - 29 October 2025
    Employee are friendly but secure space company is a crooked business after 4 months of rental want to double the price . This is a bait and switch giving you discount in the beginning thinking getting a good deal than suddenly jacking up the rent tremendously. So slimy, going to file a complaint with better business bureau about the business practice. ... Read more
    SK - 27 October 2025
    Operator is nice but secure space company is a crooked business for after a couple months of rental raise my rent from 65 dollar to 94 dollar. That is almost 50 percent increase while still keeping monthly rent as 58 dollars for new tenants. This is a bait and switch. So slimy, going to file a complaint with better business bureau. ... Read more
    SK - 7 October 2025
    Customer service is always stellar at Securespace, it’s nice to talk to real human when you call them. Representative Troy was very patient, detailed and professional when walking through the steps. Manager at the location Kendall and the staff are always there when you need them. The facility is kept neat and clean, very convenient to do storage there. ... Read more
    Edward M. - 6 October 2025
    Beware of the Pricing Game Despite Clean Facilities and Friendly Staff I want to start by saying the facility itself is clean, secure, and well maintained. The staff I’ve interacted with have always been polite and helpful, and that’s what makes this review so frustrating to write. The real problem is the predatory and apparently never-ending price increases buried in the fine print of their contract. After only a few months, my monthly rate was raised by 45%—yes, FORTY-FIVE percent—and I was told to expect similar increases every 4–5 months ongoing. There is no cap, no transparency, and no stability. Even if you sign up at a “good” rate today, you’ll be hit with the same cycle. It feels intentionally designed to lure customers in with an attractive rate and then gradually bleed them dry. I would love to just lock in a rate for a year… A storage facility should not play these kinds of pricing games. It’s unreasonable and unfair to raise rates this aggressively and this often. All I’m asking, and what any reasonable customer would expect, is price stability for at least one year instead of repeated hikes every few months. If the company truly values its customers, it should stop hiding behind loopholes in the fine print and commit to fair, stable pricing. Until then, anyone considering this place should think twice and be prepared for constant, steep increases. ... Read more
    Ben F. - 2 October 2025
    I have been looking for a storage place because the place i was at has gotten so expensive. I went to securespace and was taken care of with Earl. He answered all my questions and showed me units that I was interested in. So far I have had a great experience there and just hope that they stay reasonably priced. I also wished that I was able to pay for the unit on a yearly basis but they don't do that. Anyone looking for a storage unit I diffently recommend this place. ... Read more
    Craig M. - 7 August 2025
    Elisa R. - 6 August 2025
    The staff here, Steven, Chris, Kendall, and Albert are truly wonderful. They were incredibly helpful with my storage transfer and very patient in answering all my questions. They even gave me a tour of three different units to ensure I was completely satisfied. The facility itself is clean, climate-controlled, and offers a good amount of parking. I highly recommend renting here! ... Read more
    Valentina L. - 31 July 2025
    Great Staff and Location, But Prices Jumped Too High The location is great, and the staff were always friendly and helpful. I had a 5x10 unit for a year at a special rate of $69/month (insurance not included), which was a solid deal at the time. However, after doing some personal research, I found out the company had been bought out by new investors who seem focused on recouping their investment through steep rate increases. Gone is the ability to lock in a yearly rate—you can now only lock in a rate for about four months, and even that comes at a significantly higher price. When my one-year lease ended, I was told my new rate would jump by nearly 50%. At that point, I had a choice: accept the steep increase or start looking elsewhere. I chose to move out and find a cheaper, closer unit. This facility truly has everything you'd want in terms of service and convenience, but the sharp price hikes will likely push many to look for other options—or leave them stuck paying much more than they originally signed up for, which seems to be exactly what the new ownership intends. ... Read more
    Angel T. - 21 July 2025
    I can’t recommend this storage company enough! The staff is incredibly helpful, friendly, and always goes out of their way to make the process smooth and stress-free. From the moment I arrived, Albert has made me felt welcomed and well taken care of. The facility is clean, secure, and well-maintained. It’s clear they truly care about their customers. Thank you for making everything so easy! 10/10!! ... Read more
    Ashley P. - 29 April 2025
    Albert saved us when our U-haul key got stuck during closing time. We couldn’t get in contact with him since the doors were locked. He came got our truck on after an hour of helping us with the key. He really is a very professional and a kind person. This place has the best deals and they’re very clean. I highly recommend! ... Read more
    Tiffany P. - 29 April 2025
    I recently rented a storage unit from SecureSpace, and I have to say, the experience was seamless and pleasant, thanks in large part to the exceptional service from the facility manager, Albert. From the moment I arrived, Albert was friendly, professional, and extremely helpful in walking me through the entire rental process. ... Read more
    Matthew - 7 March 2025
    The move in process was very smooth and easy. Stephanie was very professional and friendly and helped me pay and setup my unit very quickly. The facility was very clean and well lit, and the equipment were all flawless. I really like this location and am happy I chose this for my storage needs ... Read more
    Tony K. - 18 February 2025
    I’d highly recommend using this storage unit. I used it for about six months.I use this place for about six months. Albert was initially the first person to help me here and along the way if I ever had questions he was more than helpful. Never had any issues and it was always very clean. Also, today with giving back the unit Albert along with Stephanie, made it easy and seamless. Thanks again guys. ... Read more
    Ken - 22 January 2025
    The staff are friendly and helpful, and the premises are impeccably clean, well-organized, and spacious. The prices are quite reasonable. Even with the recent price adjustment, they have indicated a further, but still competitive, price increase in four to six months. ... Read more
    Kandy T. - 17 December 2024
    Avoid this place at all costs. They lure you in with low prices, but these double within two months, something they don’t mention at sign-up. Plus, they pressure new customers to leave positive reviews before even experiencing the service. The facility has a severe rodent and bird problem, with droppings everywhere—including inside lockers. I lost over $500 worth of belongings due to this issue, and the stench from trapped and dying animals is unbearable (see photos). Despite paying for their mandatory insurance, my claim has been ignored for months. There are much better options out there with honest pricing and clean, safe facilities. Don’t waste your time here. ... Read more
    Big D. - 31 August 2024

    About this facility

    Located at 131-21 14th Avenue in College Point, NY, this SecureSpace facility offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Ideal for residents in this bustling Queens neighborhood, the facility is equipped with climate-controlled units, ensuring valuable items are protected from New York's humid summers and cold winters. With elevators and first-floor access, moving items in and out of storage is both simple and convenient.

    This multi-level facility features drive-up access, indoor storage, and parking, making it a practical choice for vehicle storage or those needing quick and easy access. The property prioritizes security with security cameras and an onsite manager, while the option for contactless renting and online payment adds modern convenience for busy city dwellers. Moving supplies are also available on-site, so you're covered if you need boxes or other essentials.

    Whether you’re downsizing, relocating, or simply decluttering, this SecureSpace facility is a reliable and secure option for storage in the College Point area.

    Price comparison

    See how this facility's unit prices compare to others in Queens, broken down by size.

    Medium $281/mo
    Location minimum Location maximum
    $35/mo $1440/mo
    Large $736/mo
    Location minimum Location maximum
    $224/mo $3110/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    89

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    61

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    43

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 89, Transit Score®: 61, Bike Score®: 43

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Golden Auto Body

      Services 0.03 miles

    • Chase

      Services 0.04 miles

    • 14th Avenue & 132nd Street

      Transportation 0.07 miles

    • 14th Avenue & 130th Street

      Transportation 0.12 miles

    • 14th Avenue & 135th Street

      Transportation 0.16 miles

    • 131st Street & 15th Avenue

      Transportation 0.17 miles

    • Genesis Tire Auto Repair

      Services 0.2 miles

    • 14th Avenue & 128th Street

      Transportation 0.22 miles

    • Albert Maimone & Associates P.C.

      Services 0.22 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 131-21 14th Avenue is accessible during regular access hours, typically Mon-Fri: 8 a.m. - 7 p.m., Sat-Sun: 9 a.m. - 7 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SecureSpace Self Storage - 131-21 14th Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 131-21 14th Avenue for specific restrictions and recommendations.

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