Prime Storage - 3659 US Hwy 9W, Highland, NY 12528

4.8/5 - 129 Reviews
Location:
3659 US Hwy 9W, Highland, NY 12528
Office hours:
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.

Prime Storage - 3659 US Hwy 9W, Highland, NY 12528

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $265/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $180/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $167/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $265/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $238/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $230/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $215/mo
    5x15 Self Storage 75 Sq. Ft.
    $188/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $180/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $167/mo
    5x10 Self Storage 50 Sq. Ft.
    $139/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $144/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Power First Floor Access
    $144/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $124/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $109 - $131/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled First Floor Access
    $122/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $390/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $390/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $370/mo
    10x15 Self Storage 150 Sq. Ft.
    $313/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled First Floor Access
    $320/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $280/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $294/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $279/mo
    10x10 Self Storage 100 Sq. Ft.
    $238/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled First Floor Access
    $320/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $432/mo
    12x30 Vehicle 360 Sq. Ft.
    Drive-up Access Outdoor Access Parking RV Storage
    $142/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $523/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $468/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $446/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $432/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $412/mo
    10x20 Self Storage 200 Sq. Ft.
    $370/mo
    10x20 Self Storage 200 Sq. Ft.
    Power
    $370/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    129
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    Aniyah W. - 30 August 2025
    Gina M. - 19 July 2025
    Anyone looking for a clean, and affordable location for your items? Prime storage is the best place! Their employees are very patient, and kind and willing to work with you on any matter. If you shall come across Katie and staff in Highland, tell them I recommended you! They are the best! Thank you Katie and staffing!!! ... Read more
    Jermaine J. - 17 May 2025
    Place has everything I needed for storage: plenty of secure rooms of various sizes, temperature control to keep the elements off my stuff, clean and accessible passageways, wheeled carts to help me drag my property in and out of the facility (and they're found throughout the building), friendly staff, etc. I wish I would've used them sooner since I move around a lot, and I would like to ease the relocation workload by maintaining a "home base" for my stuff. ... Read more
    Jay - 31 March 2025
    We keep many units in the facility for climate controlled business storage. Fair rates. Everything is predictable, clean, efficient. Very grateful for Katie and Matthew for their outstanding customer service. ... Read more
    Ari B. - 4 March 2025
    Katie and Matt were very pleasant to deal with. Katie took her time and explained everything and was easy to understand. So much more friendlier then the last place I used Xtra Sto off of 199 the gate keeper was so disrespectfull. It was nice at Prime Storage to be shown respect. Think this will be permanent for me. Oh also much much better price for the same space. Highly Recommended ... Read more
    Robert A. - 1 March 2025
    I absolutely LOVE seeing Kaite at the storage unit, so much so that I will stop in to say hi, even if I don't need assistance! Her customer service skills are unparallelled. In today's world of technology - with kiosks in every lobby, chatbots and automated phone representatives - it's rare to encounter such outstanding customer service. In every interaction with Katie, she makes me feel valued as a person rather than a business transaction, something I was worried about with a corporation like Prime. She made the entire leasing process stress-free and was so knowledgeable. She helped me find the perfect unit for my needs, even taking me to the storage unit to tour the space I'd be renting. The facility is impeccably clean, well-maintained, and secure. I would highly recommend this location! ... Read more
    Sheena F. - 1 February 2025
    Thank goodness for Katie! When hands changed over, we were worried there would be new people. It's so comforting to know she stayed. Katie keeps this place impeccably clean and we feel much better knowing she is the person taking care of our things. 100% recommend storing here! ... Read more
    Kristi K. - 12 October 2024

    About this facility

    Located conveniently at 3659 US Hwy 9W in Highland, NY, this Prime Storage facility offers a variety of unit sizes, including small, medium, and large, to meet your storage needs. With climate-controlled units available, it’s an ideal option for protecting items like furniture, electronics, and clothing from the seasonal temperature fluctuations common in the Hudson Valley area. The indoor storage options and elevator access make moving your belongings in and out as seamless as possible, even for multi-level storage spaces.

    This facility is well-equipped with drive-up access, RV storage, and parking, catering to those who need convenient solutions for vehicles or larger items. Security is a priority here, with a security camera system and an onsite manager to provide peace of mind. For added convenience, it offers contactless renting, online payment, and even moving supplies available for purchase.

    Whether you’re a local resident, business owner, or someone planning a move, this Prime Storage facility combines accessibility, flexibility, and security to provide a reliable storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Highland, broken down by size.

    Small $180/mo
    Location minimum Location maximum
    $55/mo $265/mo
    Medium $319/mo
    Location minimum Location maximum
    $93/mo $390/mo
    Large $399/mo
    Location minimum Location maximum
    $106/mo $523/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    36

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    32

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 36, Bike Score®: 32

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • The Warehouse Outlet

      Shopping 0.17 miles

    • Crazy Dollar

      Shopping 0.19 miles

    • McDonald's

      Food & Drinks 0.19 miles

    • Verizon

      Shopping 0.19 miles

    • Pizza Mia

      Food & Drinks 0.2 miles

    • USPS

      Services 0.2 miles

    • Cricket Wireless

      Shopping 0.21 miles

    • Main Moon

      Food & Drinks 0.21 miles

    • Bridgeview Cleaners

      Shopping 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3659 US Hwy 9W is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 3659 US Hwy 9W, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3659 US Hwy 9W for specific restrictions and recommendations.

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