Storage units in Spring Valley, NY, and nearby areas

Thank you John for helping us

Great help

Amanda was extremely helpful, calm in helping us solve the problem we had. Our problem was solved much faster than expected. We truly appreciate her dedication and her understanding the feelings of others

It has been a very good experience, the service is excellent.

Terron was great helped me out right before he closed

Came today for my very first time. Carl who works in the office is very nice and welcoming, took me to my unit, helped me get set up and has a very upbeat personality. Storage overall is very clean, good pricing and location. I’m happy

I would like to commend Joe for being such a wonderful manager. Very efficient, patient, eager to help and always with a smile. Visiting the office is a pleasure and any problems get taking care of immediately. I have been renting for over 20 years, and Joe is, by far, the most efficient and pleasant manager I have worked with. Keep up the good work!

Thank you Wanda for all of your help. You made the process of renting storage for my college so easy!

Scott was so helpful made it so easy for me as a first time renter

I would like to recognize Renata from Ho-Ho-Kus location (now Glen Rock) for her outstanding performance! She is very polite and professional! We need more people like her around

Pleasant and efficient

Wow what a hidden gem! Perfect Location and all are ground level. But my 5 STAR rating goes to Sam Kiernan the Store Manager. She proactively went above and beyond to make sure that I knew what todo from the time I booked till I came in person all with a big smile. I preferred it better location for my unit on the floor and went out of her way to make sure that I got a great spot and coordinated with my movers when entering the facility! Other companies should take note! This is how service is done. I hope you see this Sam you made someone truly a happy customer. Thanks

I already left a Yelp review, but I’m back because—true to form—I couldn’t figure out how to leave a Google review ?? Thankfully, Steve and Andrew sent me the right link… so here I am, breaking my own “no screens” rule. Quick note for clarity: This review is from Jessica Bernard. I’m using my mom’s account because I don’t use a cell phone and haven’t for months (maybe longer), so sometimes I forget to double-check where I’m posting from. Also—important correction— it was my grandmother who passed away at 98, not my mom’s. Which brings me to why this place matters so much. When my grandmother passed, I suddenly had 98 years’ worth of life to sort through and store. That turned into me renting three units at Extra Space Storage in Westwood… so yes, it’s basically become my second home. And the reason that hasn’t been completely overwhelming is because of Andrew and Steve. They run that place in a way that feels rare now: they’re smart, kind, organized, and genuinely helpful. When you’re dealing with something emotional and logistically exhausting, having people like that around—people you actually like seeing when you walk in—matters more than you’d think. Also, small but real point: In a world that keeps trying to replace people with bots and automation (which, let’s be honest, gets hacked or breaks half the time)… we still need real humans who know what they’re doing. Andrew and Steve are those people. And apparently, they’re also the reason I’m now writing reviews on multiple platforms—despite actively trying not to be on screens. Highly recommend.

Mr Mike is a very polite and respectful Costomer service thank you for you consideration

We rented our first unit online about 1 month ago, seamlessly. Today we rented a second unit with Nicole in the on-site office, again went seamlessly. She was pleasant, very knowledgable and helped get our preferred location.

It was very easy to rent a unit and the staff is very friendly and helpful, I would definitely recommend!