Extra Space Storage - 1348 Ridge Road, Lackawanna, NY 14218

4.9/5 - 727 Reviews
Location:
1348 Ridge Road, Lackawanna, NY 14218
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 1348 Ridge Road, Lackawanna, NY 14218

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $133/mo
    10x5 Self Storage 50 Sq. Ft.
    $90/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $145/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $138/mo
    5x15 Self Storage 75 Sq. Ft.
    $119/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $107/mo
    5x10 Self Storage 50 Sq. Ft.
    $72/mo
    5x5 Self Storage 25 Sq. Ft.
    $87/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $62/mo
    3x8 Self Storage 24 Sq. Ft.
    Climate-Controlled
    $60/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $235/mo
    10x15 Self Storage 150 Sq. Ft.
    $151/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $183/mo
    10x10 Self Storage 100 Sq. Ft.
    $163/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $202/mo
    20x10 Self Storage 200 Sq. Ft.
    $218/mo
    10x40 Vehicle 400 Sq. Ft.
    Parking RV Storage
    $234/mo
    10x24 Vehicle 240 Sq. Ft.
    Car Storage Parking
    $188/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $312/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $218/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    727
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 1348 Ridge Road, Lackawanna, NY 14218, shared by real renters with genuine experiences and honest opinions.

    I had an amazing experience at Extra Space Storage, all thanks to Joe! He went above and beyond to make the entire rental process incredibly smooth, fast, and completely stress-free. Joe was professional, welcoming, and took the time to answer all of my questions while helping me find the absolute perfect unit size for my needs. The customer service here is top-notch, and Joe genuinely cares about taking care of people. If you need storage, do yourself a favor and ask for him directly! ... Read more
    Nomad N. - 6 July 2026
    Richard B. - 3 July 2026
    Joe at Extra Space Storage was awesome and very helpful with answering my questions about autopay. Every time I have called with a question, they have been very pleasant and friendly, no matter how dumb my question may be. Thank you! ... Read more
    Ed P. - 1 July 2026
    I’ve been having a great experience with this storage unit. My unit is well maintained & secure because the manager makes sure of it. Joe is great; he is very helpful, professional, friendly and patient. ... Read more
    Imanuela A. - 7 February 2026
    Mark G. - 17 January 2026
    There happens to be a new guy there Joe who took them place of a great guy Bill, but definitely very friendly very helpful and very knowledgeable about what they were doing I look forward to doing business with them a lot more in the future ... Read more
    Keith - 14 January 2026
    Doris W. - 12 January 2026
    Chantel provided exceptional customer service. She was easily able to rectify an issue lingering since August 1st. Very knowledgeable about the processes and she was efficient and communicated everything that she did to get a positive experience for me. Top tier Thanks Chantel ... Read more
    Tori E. - 7 August 2025
    BelleVs B. - 7 August 2025
    Maureen P. - 7 August 2025
    Since you guys are hounding me to leave a review here it is! Had our belongings in storage for a couple months they guy who signed me up asked me about how long I’d need it for I said hopefully 3 months. It turned out to be 5/6 months. After 3 months it went from less than 120 a month to just under 200. I guess I should have said 10 months to be safe. Called got it down to about 145 the following month back up to just under 170. That’s the first problem. Second problem is that I chose climate controlled to keep my stuff in good condition only for me to find that there has been rodents of some sort crawling up through holes In The floor chewing my furniture and leaving droppings everywhere. Told the office… they had me submit a claim…. They got back to me and said I had no insurance on my storage unit. So nothing was covered. Looked back at my invoice and it says on my first bill I had insurance. Called the office again to tell them this. They said the only way the insurance would have been removed was if I called and removed it. Well I didn’t. I said to Check the call recordings. She said she would reach out to higher ups and say there has been a screw up that was two weeks ago and I haven’t heard anything back. In conclusion my advise is: bring your items elsewhere, tell them you plan on having it longer so they don’t raise the price, I guess call and make sure you have insurance every single month, and remember climate controlled units your items are still not safe here. Here’s your review you have been begging for. ... Read more
    WEST007 - 4 June 2025
    rachel s. - 2 June 2025
    Elissa - 1 February 2025
    First time using storage at all. Chantel, District Team Leader, has been beyond exceptional! From the time I entered the door she made sure I received the e correct size unit, location of the unit was easy to get to, she followed up with me, and above all she is always there!!!!!!!! We need more people like Chantel. She contacts me if packets are in the office. She should be training all the staff! Awesome job Chantel! ... Read more
    Katie H. - 7 January 2025
    Meghan M. - 16 December 2024
    Lori N. - 10 December 2024
    This place is very well organized. They keep a tight shift on it, very well watched who comes and who goes off the premises which is very safe for your belongings. Chantel is a very nice and hard-working person. She always makes sure she walks up and down every aisle make sure people are doing the right thing and keeping their unit up!!! And she always makes you feel welcome there. ... Read more
    Ed K. - 1 November 2024

    About this facility

    Located at 1348 Ridge Road, this Extra Space Storage facility in Lackawanna, NY, offers a range of unit sizes, including small, medium, and large, to suit various storage needs. Its climate-controlled units are ideal for storing sensitive items, especially given the variable weather conditions in the area, protecting belongings from damage caused by temperature fluctuations.

    This facility stands out with its convenient array of features. It provides 24-hour access, making it easy to retrieve or store items at any time. The combination of indoor units, drive-up access, and RV storage offers flexibility for anyone storing household items, vehicles, or recreational equipment. With ample parking options, the property is equipped to handle car storage and more. Enhanced security measures, including security cameras, a gated entrance, and an onsite manager, ensure peace of mind for renters. For added convenience, contactless renting and online payment options make the process seamless, while moving supplies are available on-site for purchase.

    This Extra Space Storage facility is an excellent choice for residents and businesses in Lackawanna who value flexibility, security, and convenience. Whether you're moving, need additional space, or require vehicle storage, this location delivers practical solutions for a variety of needs.

    Price comparison

    See how this facility's unit prices compare to others in Lackawanna, broken down by size.

    Small $101/mo
    Location minimum Location maximum
    $60/mo $145/mo
    Medium $187/mo
    Location minimum Location maximum
    $151/mo $235/mo
    Large $234/mo
    Location minimum Location maximum
    $188/mo $315/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    68

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    30

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 68, Transit Score®: 30, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Tim Hortons

      Food & Drinks 0.04 miles

    • Walgreens

      Services 0.1 miles

    • Lackawanna Fire Dept Station #2

      Services 0.56 miles

    • Country Inn & Suites, Buffalo South I-90

      Services 0.63 miles

    • Staybridge Suites

      Services 0.65 miles

    • Hampton Inn & Suites

      Services 0.67 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1348 Ridge Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1348 Ridge Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1348 Ridge Road for specific restrictions and recommendations.

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