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Public Storage - 4920 Van Dam Street, Long Island City, NY 11101

Self Storage 25 - 190 Sq. Ft.
4.7/5 - 427 Reviews
Location:
4920 Van Dam Street, Long Island City, NY 11101
All units
Small
Medium
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Units Availability
Small Storage Unit
10x5
Self Storage
50 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$117/mo
Small Storage Unit
8x10
Self Storage
80 Sq. Ft.
Climate-Controlled
Elevator
Swing
$188/mo
Small Storage Unit
7x10
Self Storage
70 Sq. Ft.
Climate-Controlled
Locker
Elevator
Swing
$102/mo
Small Storage Unit
6x10
Self Storage
60 Sq. Ft.
Climate-Controlled
Elevator
Swing
$106/mo
Small Storage Unit
5.5x12
Self Storage
66 Sq. Ft.
Climate-Controlled
Elevator
Swing
$191/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Elevator
Swing
$113 - $140/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Locker
Elevator
Swing
$95/mo
Small Storage Unit
5x7
Self Storage
35 Sq. Ft.
Climate-Controlled
Elevator
Swing
$106/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Swing
First Floor Access
$109/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Elevator
Swing
$105/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$91/mo
Small Storage Unit
4x10
Self Storage
40 Sq. Ft.
Climate-Controlled
Locker
Elevator
Swing
$76 - $86/mo
Small Storage Unit
4x8.5
Self Storage
34 Sq. Ft.
Climate-Controlled
Locker
Elevator
Swing
$87/mo
Medium Storage Unit
10x19
Self Storage
190 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$425/mo
Medium Storage Unit
10x16
Self Storage
160 Sq. Ft.
Climate-Controlled
Roll-Up
First Floor Access
$396/mo
Medium Storage Unit
10x14
Self Storage
140 Sq. Ft.
Climate-Controlled
Elevator
Swing
$329/mo
Medium Storage Unit
10x12
Self Storage
120 Sq. Ft.
Climate-Controlled
Elevator
Swing
$287 - $392/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Elevator
Swing
$309/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Parking
  • Credit Cards Accepted
  • Keyless Unit Access
  • Elevators
  • First Floor Access
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.7/5 - 427 Reviews

Read some helpful reviews of Public Storage at 4920 Van Dam Street, shared by real renters with genuine experiences and honest opinions.

Sam & Jose go above and beyond with their customer service—always friendly, professional, and ready to help. The facility is spotless, secure, and very well cared for. Their hard work and commitment truly stand out. I highly recommend this place! ... Read more
yookevo409 - 28 February 2026
Thank you so much, Sam and Jose! I got my unit today and the whole process was smooth from start to finish. They were incredibly helpful, went above and beyond, and made sure everything was signed and completed quickly. Thanks to them, I was able to move my things in easily and without any stress. Highly recommend! ... Read more
Samantha S. - 28 February 2026
This happened to me last month. I didn’t even call customer service because I didn’t want to deal with the hassle, so I just paid it. And now the same thing is happening again this month. What’s ridiculous is that I was never a month late — I was only one or two days late, and they still force you to pay almost double. When you call customer service, they are absolutely no help. I also spoke directly with the branch, and they told me to call customer service. When I called, they refused to help because I don’t have a driver’s license, and they wouldn’t even look up my account using my passport — even though I rented this place using my passport. As everyone knows, you can’t rent a place without valid identification. On top of that, the customer service representatives don’t even listen. They talk over you constantly, refuse to let you finish a sentence, and continue repeating their own script without acknowledging or responding to what you’re actually saying. It feels like you’re not being heard at all. The representative then told me to go there in person and “update my ID information.” I told them this is not my problem — it’s a problem with their system. I already provided my identification when I rented the place. Just because they can’t see it now doesn’t make it my responsibility. At this point, no one helps you in any way. The customer service is terrible, the fees are outrageous, and you can suddenly find yourself paying double or even triple the amount unexpectedly. They don’t give you any grace period at all — if you miss the payment date, even slightly, within a week you’re hit with extremely high charges. I absolutely do not recommend this place. It honestly couldn’t have been worse. I have 2 units. This one is just one you can see the fees on the picture. ... Read more
Bahar Y. - 8 February 2026
Update as of 1/28/26: The workers continue to go above and beyond to find solutions for the customers at this location! Jose was the absolute best and was handling a dozen tasks all at the same time, including snow removal of the driveways, and still made sure to stop and give me plenty of his time and help me with my move out process from my unit! The Public Storage team is amazing, but certainly beware of the prices on the units themselves. They will go up QUICKLY! It only took 3 months of me paying the “online price” before it was raised over $100 a month! Just be aware that the online prices are not to be believed. But if you know that going in, the team at this location will be there to help you every single step of the way. Thanks again to Jose!! Original Review: Workers at this location are the most fabulous crew of any storage location I’ve ever used! Peter and Jaden are so courteous, kind and work for each and every one of the customers at the location to make people feel heard and helped! If you have any question of using this space, definitely feel certain that the crew here will be great! ... Read more
Brian P. - 28 January 2026
Excellent service!! I moved into this storage facility today and had a great experience thanks to Jose. He was extremely knowledgeable and went above and beyond to make the process smooth and stress-free, helping me select the right unit and walking me through everything I needed to know. I would absolutely recommend this location based on the team and service provided! ... Read more
Danielle V. - 27 January 2026
I rented a unit here Feb 2023 - Feb 2025 and in that fairly short period of time they more than doubled the price of the unit through steady price hikes every few months. It seems that might be practice of Public Storage in general, because I have since started renting from another Public Storage in another city and they do the same (as compared to a Columbia Self Storage I rented west of NYC for years before Public Storage - only experienced one minor increase ever with them throughout many years, so it seems some companies are more predatory than others). The parking at this place is not great as there are basically just two covered spots. it happened to me a few times that someone parked in front of me on the dock, blocking me in and I just had to wait until the person came back, which is not ideal if you're in a hurry. The other thing is the temperature at the storage. At move-in, I was told that a specific temperature range was observed, which was a key factor why I choose this place because I had temperature-sensitive items. But throughout the years, I noticed that they rarely held to that standard during winter or summer. When I asked about it to the staff, they acknowledged it but said that the management controlled that. So if you have temperature-sensitive items, be aware. I'd give the place one star, but the saving grace was Samantha who was just the nicest and such an asset to this place! She is friendly, helpful, and remembers & recognizes you (which is really impressive considering all of the people renting a unit here!). She deserves a raise and I hope management realizes what a gem she is! UPDATE: Removing one star as I recently found out that Public Storage is a huge donor to Trump. And it's not like many companies that maybe donate 50-50 Republican/Democrats just to make sure their interests are represented - Public Storage is basically exclusively donating large sums to Agent Orange. So, will store my stuff with other storage companies from now on. One star is still for Samantha - she is indeed a star ... Read more
Anna-Maja B. - 2 October 2025
I rented a unit here Feb 2023 - Feb 2025 and in that fairly short period of time they more than doubled the price of the unit through steady price hikes every few months. It seems that might be practice of Public Storage in general, because I have since started renting from another Public Storage in another city and they do the same (as compared to a Columbia Self Storage I rented west of NYC for years before Public Storage - only experienced one minor increase ever with them throughout many years, so it seems some companies are more predatory than others). The parking at this place is not great as there are basically just two covered spots. it happened to me a few times that someone parked in front of me on the dock, blocking me in and I just had to wait until the person came back, which is not ideal if you're in a hurry. The other thing is the temperature at the storage. At move-in, I was told that a specific temperature range was observed, which was a key factor why I choose this place because I had temperature-sensitive items. But throughout the years, I noticed that they rarely held to that standard during winter or summer. When I asked about it to the staff, they acknowledged it but said that the management controlled that. So if you have temperature-sensitive items, be aware. I'd give the place one star, but the saving grace was Samantha who was just the nicest and such an asset to this place! She is friendly, helpful, and remembers & recognizes you (which is really impressive considering all of the people renting a unit here!). She deserves a raise and I hope management realizes what a gem she is! ... Read more
Anna-Maja B. - 2 August 2025
Kaylin and Joey were so patient with me. They showed me different size units. Saved me atleast 50% of rental cost. Just a wealth of information with professional courtesy. What a refreshing in person experience ... Read more
Ronald T. - 22 February 2025
Wow I really received some amazing service from Joey Sam and Katlyn I believe her name was .. they were amazing I would definitely recommend this storage facility to my peers around .. very great hospitality.. good job guys and keep up the good work ... Read more
Sharita C. - 1 February 2025
Outstanding Customer Service!!! I will definitely recommend. Joey had amazing customer service and Sam and Kaylyn were a great help as well. They all assisted me with everything i needed and more and the place was very clean too. 5 Star Experience! ... Read more
Joshua J. - 24 October 2024
Outstanding Customer Service!!! I will definitely recommend storing here. Joey had Amazing customer service and Sam and Kaylyn were also great help as well. Very friendly and welcoming staff that assisted me with everything i needed and more. 5 stars! ... Read more
jtg u. - 24 October 2024
I recently came to this location for quick look to get an overview of the storage prices and how it works bc I’m new to buying storage space haha. The workers there helped me a lot for advice on how it works to buy a storage. The customer service is wonderful here!! I wanted a reasonable price, Joey was able to help me understand the payments and break it down for me. I appreciate the help from the other workers (Sam and Kaylyn) too!! ... Read more
Amanda V. - 23 October 2024

Overview

This Public Storage facility, located at 4920 Van Dam Street in Long Island City, provides a practical storage solution for residents and businesses in a bustling urban area known for its smaller living spaces and ongoing development. With small and medium units, it’s ideal for those needing extra space to store seasonal items, furniture, or business inventory.

The facility boasts several modern features, including climate-controlled units that are perfect for protecting sensitive items from the varying temperatures and humidity common in the New York climate. The indoor access, elevators, and multi-level storage make it easy to move and access belongings, while drive-up access adds convenience for loading and unloading larger items. For added security, there are security cameras throughout and an onsite manager available. The facility also offers parking, making it convenient for car storage or short-term vehicle needs.

For renters seeking a seamless experience, the facility provides contactless renting, keyless unit access, and online payment options. Moving supplies are also available on-site for added convenience. This facility is a great fit for anyone looking for secure, flexible storage in Long Island City.

Storage units in nearby cities

Want to see how Long Island City, NY, compares to other places? There are plenty of great options nearby. Hoboken, NJ, 8 miles away, has 2 self storage facilities with rents starting from $67/month. Or you could drive to Jersey City, NJ, just 8 miles distant to find other options, where the cheapest units in the 10 facilities there can be rented for $26/month. In Union City, NJ, just 9 miles away, there is 1 facility available, offering rents as low as $58/month. Further out, Bayonne, NJ (10 miles away), and North Bergen, NJ (11 miles away), have 2 and 5 facilities, with minimum rents of $29 and $23, respectively.

Storage units in Hoboken, NJ Within a 8-mile radius
2 Facilities
From $67/mo
Storage units in Jersey City, NJ Within a 8-mile radius
10 Facilities
From $26/mo
Storage units in Union City, NJ Within a 9-mile radius
1 Facility
From $58/mo
Storage units in Bayonne, NJ Within a 10-mile radius
2 Facilities
From $29/mo
Storage units in North Bergen, NJ Within a 11-mile radius
5 Facilities
From $23/mo
Storage units in Secaucus, NJ Within a 11-mile radius
2 Facilities
From $29/mo
Storage units in Edgewater, NJ Within a 12-mile radius
1 Facility
From $61/mo
Storage units in Kearny, NJ Within a 12-mile radius
1 Facility
From $41/mo
Storage units in Lawrence, NY Within a 13-mile radius
2 Facilities
From $18/mo
Storage units in Ridgefield, NJ Within a 13-mile radius
1 Facility
From $18/mo
Storage units in Valley Stream, NY Within a 13-mile radius
3 Facilities
From $25/mo
Storage units in Lyndhurst, NJ Within a 13-mile radius
3 Facilities
From $15/mo
Storage units in Fort Lee, NJ Within a 13-mile radius
3 Facilities
From $51/mo
Storage units in East Rutherford, NJ Within a 14-mile radius
1 Facility
From $42/mo
Storage units in Little Ferry, NJ Within a 14-mile radius
2 Facilities
From $19/mo
Storage units in Lynbrook, NY Within a 14-mile radius
1 Facility
From $100/mo
Storage units in Great Neck, NY Within a 15-mile radius
1 Facility
From $108/mo
Storage units in East Rockaway, NY Within a 15-mile radius
1 Facility
From $25/mo
Storage units in West Hempstead, NY Within a 16-mile radius
1 Facility
From $62/mo
Storage units in Rockville Centre, NY Within a 16-mile radius
3 Facilities
From $54/mo

Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in New York City, NY and Brooklyn, NY, starting from $7 and $8, respectively. Even more storage is available and with low starting rents, in Manhattan, NY ($21), Bronx, NY ($7) and Staten Island, NY ($9).

Storage units in New York City, NY
212 Facilities
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Storage units in Brooklyn, NY
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Storage units in Manhattan, NY
40 Facilities
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Storage units in Bronx, NY
40 Facilities
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Storage units in Buffalo, NY
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From $43/mo
Storage units in Yonkers, NY
9 Facilities
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Storage units in Rochester, NY
15 Facilities
From $42/mo
Storage units in Syracuse, NY
7 Facilities
From $50/mo
Storage units in Albany, NY
2 Facilities
From $30/mo
Browse storage units in all New York cities.

Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 4920 Van Dam Street has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Parking, Credit Cards Accepted, Keyless Unit Access, Elevators, First Floor Access, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Public Storage - 4920 Van Dam Street can satisfy all of your storage needs. Different sizes here range from 25 to 190 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Public Storage - 4920 Van Dam Street come at a variety of prices, starting from $76 per month for typically smaller units. However, larger spaces can set you back up to $425 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!